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Manor House

3.0 star property

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Exterior
Twin Room | Laptop workspace, free cribs/infant beds, bed sheets
Bar (on property)
Twin Room | Laptop workspace, free cribs/infant beds, bed sheets
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

Map
6th Janet Street, Thurso, Scotland, KW14 7AR
  • Thurso Beach
    ‪9 min walk‬
  • Scrabster Ferry Terminal
    ‪4 min drive‬
  • Dunnet Bay Beach
    ‪8 min drive‬
  • Wick (WIC)
    ‪35 min drive‬

Room options

View all photos for Twin Room

Twin Room | Laptop workspace, free cribs/infant beds, bed sheets

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room | Laptop workspace, free cribs/infant beds, bed sheets

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Laptop workspace, free cribs/infant beds, bed sheets

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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includes taxes & fees
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About this property

Manor House

3-star Thurso hotel close to Scrabster Ferry Terminal
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and a 24-hour front desk. Change of bedsheets is available on request.
Manor House offers 11 accommodations with complimentary toiletries. 45-inch Smart televisions come with premium cable channels. Bathrooms include showers. Housekeeping is offered daily and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

This Thurso hotel also offers a garden, coffee/tea in a common area, and dry cleaning/laundry services. Complimentary self parking is available on site.

Manor House is a smoke-free property.

A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
Manor House has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 9:00 AM for a fee: GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of GBP 20; reservation required

Things to do

  • TV in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with premium cable channels
  • Streaming services

More

  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 for adults and GBP 6 for children
  • Hosted evening meal: GBP 20

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Manor House Hotel
Manor House Thurso
Manor House Hotel Thurso

Manor House Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 48 out of 88 reviews
Rating 8 - Good. 23 out of 88 reviews
Rating 6 - Okay. 6 out of 88 reviews
Rating 4 - Poor. 6 out of 88 reviews
Rating 2 - Terrible. 5 out of 88 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Haydn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean, fresh & warm room. Staff good crack. Local beers good. Would recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay. Very comfortable.
Stayed 1 night in Jan 2025

2/10 Terrible

Bhuvnesh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the beddings had hair in it, bathroom was smaller than a dog house. Been to more than 25 countries. This is the worst I’ve ever stayed in.
Stayed 1 night in Dec 2024

8/10 Good

Carl

Highly recommended.

Great place to stay. The room was very comfortable and location with plentiful parking was very good. Doing some renovations on it but was not a factor. Highly recommended. Great rate.
Stayed 1 night in Oct 2024

6/10 Okay

Alan and Elaine

Liked: Staff & service
The owner and her sons were personable, friendly and helpful. Food was very good. Beds were comfortable and warm.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pamela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Sadia

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel, comfortable bedding but the floor was really annoyingly noisy with every step. It needs some work. The hotel itself was quite noisy too, especially when someone upstairs ran the water, possibly the shower. I’m not sure but it sounded like the water was running inside my room! So loud and annoying. Managed to sleep well though which was the main thing. They had good wifi and tv has Netflix (for you to sign in to your own account) but I had my laptop so just used that. Decent overall. Breakfast was good and staff were lovely.
Stayed 1 night in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Irish owner is welcoming, helpful, and a delight. Beautiful rooms and dining on site. Fresh local food - including haddock just off the boat - is offered.
Stayed 1 night in Sep 2024

10/10 Excellent

Paula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rebecca and her brother were very friendly, helpful and welcoming. We were lucky to be on the first floor. We met her parents the next day ( owners) who were also very friendly and hardworking. My dinner and our breakfasts were very good. Easy access to the ferry and on a quiet street with old stone houses. Thank you for a brief but enjoyable stay.
Stayed 1 night in Sep 2024

8/10 Good

Karyn

Liked: Staff & service
Friendly place. Nice food. Wee bit tired.
Stayed 1 night in Sep 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Manor House disaster

All round bad experience, I was doing a road trip around Scotland and at 8pm when I was at John O'Groats I had a call from The Manor house to tell me my room had flooded and they would put me in another room in a building down the street. The room they put me in was terrible, it was tiny had no on suite, no tea/coffee etc a hole in the wall that looked like a punch hole and defective lock on door, the shared toilet bathroom was filthy. They offered breakfast and a burger?chips as compensation. I sat in the room for 10 mins and decided it was not fit to stay the night. I phoned the Manager and was told they had suddenly got a room available so I went back and was given a room on the 2nd floor that at least had comfortable beds and on suite bathroom toilet. I agreed to stay in that room and after 90mins of stress got a reasonable nights sleep. In the morning when I woke up I noticed even this room was sub standard with stains on the ceiling and flaking plaster on walls and around windows. I went down for breakfast and asked to see the manager, I was very interested to see the supposed flooded room and I want some explanation for all the problems the night before. Reception told me the manager was making breakfast and would speak to me after I had my breakfast. After I finished breakfast I went back to reception and was told the manager had suddenly had to go to Inverness and had taken the key to the flodded room with him. I truly believe they owe me a full refund.
Above Fire Place with the TV that didn't work
Ceiling
Bathroom
Around windows
Stayed 1 night in Sep 2024

8/10 Good

Nicki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Lee, Gresham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a lot of beautiful history wrapped through it. It is charming, as are the people who manage it. It is in the middle of renovations, and once those are completed, I'm sure it will be lovely! I feasted on lamb curry one night there, and it was very delicious! I even recommended it to the bus driver who dropped me off there the following night. I would eat that lamb curry any night!
Stayed 2 nights in Aug 2024

2/10 Terrible

james

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was very small with a weird and unhygienic toilet sink combination that took several flushes to work. Room was dirty as there’s building work going on and all the dust and dirt had been walked in. Communal areas were dirty as well. WiFi didn’t work, smart TV didn’t work. All in all a terrible experience.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly, good food.
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Stayed 1 night in Aug 2024

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

House was surrounded by scaffolding due to roof repairs. Very old tired House, bed was very old and very uncomfortable. Room was not very clean with no tv service as it was waiting on a service call. Had a meal in restaurant and food was good. Never came in to tidy room, change towels etc during our 3 night stay. Owners were friendly and kind but House needs a major overhaul
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place and wonderful people running it! They set up a taxi for us so we had no worries! Highly recommend!
Stayed 1 night in Jul 2024

8/10 Good

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, just had issue with the food. Diner was inedible, breakfast was not much better. Room was great, food major let down.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort

Great hosts

Lovely family. Really good food. Beautiful views across the river. Would benefit from some investment but the priority should be to get some hotel grade bedding.
Stayed 3 nights in Jul 2024

8/10 Good

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't look great from the outside due to all the scaffolding. But we had a very large, clean room. Would go back for sure.
Stayed 1 night in Jul 2024

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, amenities
The Manor House is continuing its rerufb. Our room was very big, (family room, 1 double, 1 single) beds were comfortable, room was cosy and clean. Location was great for restaurants or takeaway food, supermarket. 😊👍
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended.

Very nice overnight business stay and would definitely return in the future.
Stayed 1 night in Jul 2024

4/10 Poor

Roger

Disliked: Cleanliness, property conditions & facilities, room comfort

One nighter

Room was big and light but barely able to get in the shower/toilet.The room needed a lot of paintwork and was a bit shabby. The mattress was thin and uncomfortable and the second bed had not been remade and had clearly been occupied by someone else. For somewhere to stay overnight waiting for the ferry it was not horrible but would not stay more than a night. The people were polite and to judge by the scaffolding all over the house they are probably doing up the property bit by bit. Overall however I would not be rushing back.
Stayed 1 night in Jul 2024

4/10 Poor

Laura

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Manor House

The staff were lovely, city parking good and lictaion to town, however everything else was below standard. Water makes on the ceiling, cables out on view, not great worth a 4 year old, toilet leaking, smell of sewage, bed were lumpy, bedding stale smelling, and sooo noisy with doors banging shut. The dining areas were so filthy that we were put off of breakfast, its really sad as it could be wonderful
Stayed 1 night in Jul 2024