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Pentland

3.0 star property

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Photo gallery for Pentland

Front of property
Garden
Premium bedding, down comforters, in-room safe, individually decorated
Interior
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • Pet friendly

Explore the area

Map
Princes Street, Thurso, Scotland, KW147AA
  • Thurso Beach
    ‪8 min walk‬
  • Scrabster Ferry Terminal
    ‪3 min drive‬
  • Dunnet Bay Beach
    ‪11 min drive‬
  • Wick (WIC)
    ‪32 min drive‬

Room options

View all photos for Classic Twin Room (Single Use)

Premium bedding, down comforters, in-room safe, individually decorated

Classic Twin Room (Single Use)

  • 247 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room Single Use

Premium bedding, down comforters, in-room safe, individually decorated

Classic Double Room Single Use

  • 248 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Double or Twin Room (Garden Wing)

Executive Double or Twin Room (Garden Wing) | Premium bedding, down comforters, in-room safe, individually decorated

Executive Double or Twin Room (Garden Wing)

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Single Room

Premium bedding, down comforters, in-room safe, individually decorated

Single Room

  • 213 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, 2 Double Beds, City View

Premium bedding, down comforters, in-room safe, individually decorated

Family Room, 2 Double Beds, City View

  • City view
  • 355 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Triple Room

Triple Room | Premium bedding, down comforters, in-room safe, individually decorated

Triple Room

  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Double Room

Premium bedding, down comforters, in-room safe, individually decorated

Classic Double Room

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed, Ensuite

Superior Double Room, 1 Double Bed, Ensuite | Premium bedding, down comforters, in-room safe, individually decorated

Superior Double Room, 1 Double Bed, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Premium bedding, down comforters, in-room safe, individually decorated

Classic Twin Room

  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Manor House

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
4.2 out of 5, Very Good, (83)
The price is $127
per night
$153 total
includes taxes & fees
May 18 - May 19
Manor House

About this property

Pentland

3-star Thurso hotel close to Scrabster Ferry Terminal
This smoke-free hotel features a restaurant, a bar/lounge, and 24-hour room service. Free English breakfast and free WiFi in public areas are also provided. Other amenities include conference space, concierge services, and dry cleaning.
Pentland offers 42 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Event facilities measuring 25 square feet (2 square meters) include conference space. This business-friendly hotel also offers tour/ticket assistance, concierge services, and laundry facilities. Only motorcycle parking is offered on site, but free nearby parking is also available.

Pentland is a smoke-free property.

A complimentary English breakfast is served each morning between 7 AM and 9 AM.
Onsite venue - This restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Onsite motorcycle parking only

Food and drink

  • Free English breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Golf

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 25 square feet of conference space
  • Meeting rooms

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between December 24 and December 26.
The property is closed: New Year's Eve and New Year's Day.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night, plus a deposit of GBP 10.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet deposit: GBP 10.00 per night
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Pentland Hotel Thurso
Pentland Thurso
Pentland Hotel Thurso
Pentland Hotel
Pentland Thurso
Hotel Pentland Thurso
Thurso Pentland Hotel
Hotel Pentland
Pentland Hotel
Pentland Thurso
Pentland Hotel Thurso

Pentland Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 110 out of 313 reviews
Rating 8 - Good. 120 out of 313 reviews
Rating 6 - Okay. 53 out of 313 reviews
Rating 4 - Poor. 23 out of 313 reviews
Rating 2 - Terrible. 7 out of 313 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Jonathan

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

No complaints apart from rude breakfast service

No complaints about the room or check in. Hotel very quiet. Only let down by the breakfast service by a chef who seemed annoyed by having to serve and was almost comically rude
Stayed 1 night in Dec 2024

4/10 Poor

Elizabeth

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The Barman Duncan was quite the personality but this was the only good thing really. The breakfast was particularly bad with microwaved bacon, inedible mushrooms and hash browns and a staff member who was so unhappy I didn’t know where to look
Stayed 1 night in Dec 2024

10/10 Excellent

Safer

Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely welcoming stay.

A lovely stay with everything in place for travellers. Staff were very welcoming and helpful, which is appreciated for visitors. Good facilities for guests to enjoy a tasty breakfast. lunch and evening meal. I was very appreciative of being able to leave my overnight bag when out for a meeting.
Stayed 1 night in Dec 2024

10/10 Excellent

Harry, SAN JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, classic hotel near town center.
Stayed 1 night in Oct 2024

6/10 Okay

Anne

Traveled with group
Liked: Cleanliness
Disliked: Room comfort

Room Cold

The room was ok but was very cold no heating on when I arrived.
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff, a clean room, comfortable bed, and good breakfast Sensibly priced, and I’ll go back
Stayed 1 night in Nov 2024

8/10 Good

Gary

Business traveler
Liked: Cleanliness, staff & service, amenities
I really like staying at The Pentland, ok it’s a bit old and draughty, it could probably do with a bit of tlc but it’s full of character and the staff are top class, super convenient for work too. If I’m staying in Thurso and they’ve got room then I’m staying there :-)
Stayed 4 nights in Nov 2024

10/10 Excellent

Neil, Billericay

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service and staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location
Stayed 1 night in Nov 2024

8/10 Good

Margaret

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable

I enjoyed my stay. The staff were friendly and helpful and the food was decent. The room was clean and the bed was a decent size for a single. Nice towels too. Would definitely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Traveled with family
Liked: Staff & service, property conditions & facilities
Great location and good customer service
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Staff were excellent and very friendly. Dinner and breakfast was good. Room was large but needed some repair. There must of been a leak in the bathroom before as the floor sweaked very badly and needed repair. Shower height adjuster was broken so was too low. Bathroom could of been cleaner.
Stayed 1 night in Oct 2024

6/10 Okay

Mark

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Laughland

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thurso stay

Located on NC500, so easy to find. Full breakfast was very good. Rooms were clean, but shower was interesting. Water just keep getting hotter and hotter. No elevator so hope you get a room on the first level.
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Old hotel but very clean. Excellent breakfast and Sunday dinner. Only negative was room was way too hot and didn’t get a lot of sleep.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good helpful staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Skye

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. Nice hotel and staff. Close to shops, food, and even groceries. Nice newspaper shop across the street. Great complimentary breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Laura

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a lovely stay the staff were kind and gave a fast service. Can’t really ask for anything more.
Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Stayed 1 night in Aug 2024

8/10 Good

Susan

Stayed 2 nights in Aug 2024

6/10 Okay

Steve

Liked: Staff & service

Staff were excellent. Hotel is tiered

Hotel location was superb. Hotel is tiered in need up of update
Stayed 1 night in Jul 2024

8/10 Good

Gail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We can highly recommend The Pentland Hotel whilst staying in lovely Thurso. The staff are exceptional, the beds are comfy and the cleanliness and food are outstanding. We look forward to returning.
Stayed 2 nights in Jul 2024