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Pentland

3.0 star property

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Photo gallery for Pentland

Front of property
Garden
Interior
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Laundry
  • Housekeeping
  • Pet friendly

Explore the area

Map
Princes Street, Thurso, Scotland, KW147AA
  • Thurso Library
    ‪3 min walk‬
  • UHI North Highland - Environmental Research Institute
    ‪4 min walk‬
  • North Coast Visitor Centre
    ‪5 min walk‬
  • Flotta Isle (FLH)
    ‪278 min drive‬

Room options

View all photos for Classic Twin Room (Single Use)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Twin Room (Single Use)

  • 247 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room Single Use

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Double Room Single Use

  • 248 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Double or Twin Room (Garden Wing)

Executive Double or Twin Room (Garden Wing) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Executive Double or Twin Room (Garden Wing)

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Single Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Single Room

  • 213 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Family Room

  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Triple Room

  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Double Room

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed, Ensuite

Superior Double Room, 1 Double Bed, Ensuite | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Double Room, 1 Double Bed, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Twin Room

  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Exterior

Castletown Hotel

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (391)
The price is $80
per night
$96 total
includes taxes & fees
Mar 6 - Mar 7
Castletown Hotel

About this property

Pentland

3-star Thurso hotel close to Scrabster Ferry Terminal
This smoke-free hotel features a restaurant, a bar/lounge, and 24-hour room service. Free English breakfast and free WiFi in public areas are also provided. Other amenities include conference space, concierge services, and dry cleaning.
Pentland offers 42 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Event facilities measuring 25 square feet (2 square meters) include conference space. This eco-certified hotel also offers tour/ticket assistance, concierge services, and laundry facilities. Only motorcycle parking is offered on site, but free nearby parking is also available.

Pentland is a smoke-free property.

A complimentary English breakfast is served each morning between 7 AM and 9 AM.
Onsite venue - This restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Onsite motorcycle parking only

Food and drink

  • Free English breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Golf

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 25 square feet of conference space
  • Meeting rooms

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between December 24 and December 26.
The property is closed: New Year's Eve and New Year's Day.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night, plus a deposit of GBP 10.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet deposit: GBP 10.00 per night
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Pentland Hotel Thurso
Pentland Thurso
Pentland Hotel Thurso
Pentland Hotel
Pentland Thurso
Hotel Pentland Thurso
Thurso Pentland Hotel
Hotel Pentland
Pentland Hotel
Pentland Thurso
Pentland Hotel Thurso

Pentland Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 104 out of 297 reviews
Rating 8 - Good. 116 out of 297 reviews
Rating 6 - Okay. 48 out of 297 reviews
Rating 4 - Poor. 22 out of 297 reviews
Rating 2 - Terrible. 7 out of 297 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Neil, Billericay

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service and staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location
Stayed 1 night in Nov 2024

8/10 Good

Margaret

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable
I enjoyed my stay. The staff were friendly and helpful and the food was decent. The room was clean and the bed was a decent size for a single. Nice towels too. Would definitely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Traveled with family
Liked: Staff & service, property conditions & facilities
Great location and good customer service
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Staff were excellent and very friendly. Dinner and breakfast was good. Room was large but needed some repair. There must of been a leak in the bathroom before as the floor sweaked very badly and needed repair. Shower height adjuster was broken so was too low. Bathroom could of been cleaner.
Stayed 1 night in Oct 2024

6/10 Okay

Mark

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Laughland

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thurso stay
Located on NC500, so easy to find. Full breakfast was very good. Rooms were clean, but shower was interesting. Water just keep getting hotter and hotter. No elevator so hope you get a room on the first level.
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Old hotel but very clean. Excellent breakfast and Sunday dinner. Only negative was room was way too hot and didn’t get a lot of sleep.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good helpful staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Skye

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. Nice hotel and staff. Close to shops, food, and even groceries. Nice newspaper shop across the street. Great complimentary breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Laura

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a lovely stay the staff were kind and gave a fast service. Can’t really ask for anything more.
Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Stayed 1 night in Aug 2024

8/10 Good

Susan

Stayed 2 nights in Aug 2024

6/10 Okay

Steve

Liked: Staff & service
Staff were excellent. Hotel is tiered
Hotel location was superb. Hotel is tiered in need up of update
Stayed 1 night in Jul 2024

8/10 Good

Gail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We can highly recommend The Pentland Hotel whilst staying in lovely Thurso. The staff are exceptional, the beds are comfy and the cleanliness and food are outstanding. We look forward to returning.
Stayed 2 nights in Jul 2024

8/10 Good

Colin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Vince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable Hotel for those exploring the North Coast of Scotland. Food in the bar was enjoyed by all.
Stayed 1 night in Jul 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jonathan, Airdrie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Jul 2024

2/10 Terrible

Brian

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
I requested a low floor since my wife uses a cane, but was put on 3rd floor. The bathroom had black mold in the tub/shower. There was no hot water in shower or in sink. The 3 of us could only do "sponge" baths. The food at breakfast was cold including the beans and eggs. Do not recommend staying here.
Stayed 2 nights in Jul 2024

10/10 Excellent

Pearl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Keith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally good all around. Showing its age a bit but it did make it quaint. Desk staff was very helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful helpful friendly staff. Quiet courtyard spacious room.
Stayed 3 nights in Jun 2024

8/10 Good

Ailsa

Stayed 1 night in May 2024