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Aparthotel

Grupotel Cinco Plazas

3.0 star property

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Photo gallery for Grupotel Cinco Plazas

Relax by the serene pool surrounded by lush landscaping and modern hotel buildings.
Relax in a stylish lounge area with comfortable sofas, lush greenery, and beautiful botanical prints.
Relax in our inviting lobby, featuring comfortable seating and a lush potted plant.
Two single beds with matching bedding, bedside tables, and a lamp create a cozy retreat.
Enjoy the serene coastal views from this balcony with a table and two chairs.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
Calle Anzuelo,56, Tías, 35510
  • Puerto del Carmen Beach
    ‪5 min walk‬
  • Pocillos Beach
    ‪15 min walk‬
  • Playa Chica
    ‪3 min drive‬
  • Arrecife (ACE-Lanzarote)
    ‪8 min drive‬

Room options

View all photos for Apartment, 1 Bedroom (2 Adults + 2 Children), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Apartment, 1 Bedroom (2 Adults + 2 Children), Balcony or Terrace

  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms (2 Adults + 2 Children), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Family Apartment, 2 Bedrooms (2 Adults + 2 Children), Balcony or Terrace

  • 603 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms (2 Adults + 4 Children), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Family Apartment, 2 Bedrooms (2 Adults + 4 Children), Balcony or Terrace

  • 603 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms (3 Adults + 2 Children), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Family Apartment, 2 Bedrooms (3 Adults + 2 Children), Balcony or Terrace

  • 603 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms (2 Adults + 1 Child), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Family Apartment, 2 Bedrooms (2 Adults + 1 Child), Balcony or Terrace

  • 603 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms (4 Adults + 2 Children)

1 bedroom, free WiFi, bed sheets

Family Apartment, 2 Bedrooms (4 Adults + 2 Children)

  • 603 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Comfort Studio

1 bedroom, free WiFi, bed sheets

Comfort Studio

  • 269 sq ft
  • Studio
  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment, 1 Bedroom, Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Apartment, 1 Bedroom, Balcony or Terrace

  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio

1 bedroom, free WiFi, bed sheets

Studio

  • 269 sq ft
  • Studio
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort studio (2 adults + 2 children)

1 bedroom, free WiFi, bed sheets

Comfort studio (2 adults + 2 children)

  • Studio
  • Sleeps 4
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Family Apartment, 2 Bedrooms (3 Adults + 3 Children), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Family Apartment, 2 Bedrooms (3 Adults + 3 Children), Balcony or Terrace

  • 603 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms (2 Adults + 3 Children), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Family Apartment, 2 Bedrooms (2 Adults + 3 Children), Balcony or Terrace

  • 603 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (2 Adults + 1 Child), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Apartment, 1 Bedroom (2 Adults + 1 Child), Balcony or Terrace

  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms (3 Adults + 1 Child), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Family Apartment, 2 Bedrooms (3 Adults + 1 Child), Balcony or Terrace

  • 603 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms, Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Family Apartment, 2 Bedrooms, Balcony or Terrace

  • 603 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Comfort studio (2 adults + 1 child)

1 bedroom, free WiFi, bed sheets

Comfort studio (2 adults + 1 child)

  • Studio
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Apartment, 1 Bedroom (3 Adults + 1 Child), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Apartment, 1 Bedroom (3 Adults + 1 Child), Balcony or Terrace

  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms (4 Adults + 1 Child), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Family Apartment, 2 Bedrooms (4 Adults + 1 Child), Balcony or Terrace

  • 603 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Double Sofa Bed

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About this property

Grupotel Cinco Plazas

3-star Tías aparthotel walkable to Puerto del Carmen Beach
This smoke-free aparthotel features 3 outdoor pools, a restaurant, and 2 bars/lounges. WiFi in public areas is free. Other amenities include a poolside bar, a snack bar/deli, and a children's pool. Each apartment provides a flat-screen TV with digital channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Free WiFi, a coffee/tea maker, and a phone are among the other amenities available to guests. Housekeeping is available once per stay.
Grupotel Cinco Plazas offers 230 air-conditioned accommodations with coffee/tea makers. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

This Tías aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is provided once per stay.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Grupotel Cinco Plazas features 3 outdoor swimming pools and a children's pool. Dining options at the aparthotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the aparthotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

This eco-certified aparthotel also offers tour/ticket assistance, laundry facilities, and a front-desk safe.

Grupotel Cinco Plazas is a smoke-free property.

Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • 3 outdoor pools

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking

Family friendly

  • Children's pool
  • Playground

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Laundry

  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Housekeeping (once per stay)
  • Phone
  • Safe (surcharge)
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Children's pool

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 230 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Cinco Plazas Hotel PUERTO DEL CARMEN
Cinco Plazas Hotel
Cinco Plazas PUERTO DEL CARMEN
Apartamentos Cinco Plazas Apartment Tias
Cinco Plazas Apartment PUERTO DEL CARMEN
Cinco Plazas Apartment
Apartamentos Cinco Plazas Tias
Apartamentos Cinco Plazas Tia

Grupotel Cinco Plazas Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 79 out of 177 reviews
Rating 8 - Good. 59 out of 177 reviews
Rating 6 - Okay. 26 out of 177 reviews
Rating 4 - Poor. 8 out of 177 reviews
Rating 2 - Terrible. 5 out of 177 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Traveled with family and small children
Liked: Cleanliness
Overall very good Not a great location Pool and appartments over due a refit
Stayed 3 nights in Apr 2025

6/10 Okay

Louise

Liked: Cleanliness
Stayed 6 nights in Mar 2025

4/10 Poor

Craig

Third time here, won’t be back

Third time we’ve stayed here, won’t be back. Check in time is not at 3 and rooms still being cleaned at 3.45. Not good enough. Had requested a specific block as stayed before. Eventually had to accept third room as receptionist was getting angry. Location of room was awful, looking to public toilet. Rooms are comfortable but won’t be back. Room location here is important as some are awful
Stayed 9 nights in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, room comfort
Clean and spacious apartment. Close to beach and restaurants.
Stayed 6 nights in Mar 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, room comfort

Definitely recommend!!!

Fabulous apartments! Cleanest one we’ve stayed in over the years! The free bottle of water was a lovely touch, and the iron, nespresso machine were unexpected too!! We were given the soap and sponges to wash up our dishes with which was great as we were only there for a few nights. We had a front area and rear garden almost, with 2 sunbeds, a parasol and an egg chair. The room was so spacious and the air con was fab. The pool was heated which was great & helping yourselves to sunbeds was ideal too! Can get busy by the pool with people reserving sunbeds but this wasn’t too much of an issue for us. Staff were very friendly, location was fabulous. Half way up the hill but not a long walk, and if you go the back streets the incline isn’t noticeable. Didn’t try the food but heard it was lovely. Overall 10/10, fabulous place to stay and will be returning.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, room comfort

Great holiday at Cinco Plaza

1 bed apartment. Extremely clean, a 2 ring hob, microwave, kettle, toaster &coffee machine. Hairdryer in the bathroom, supplied with toilet roll and washing up liquid. The aofa bed in the living not very comfortable and could probably do with an upgrade to an actual fold out double bed these are single. The 2 single beds in the bedroom not a double which would be nice. There are not the comfiest but the are ok. Wee stayed for 9 nights and bedding changed twice. Towels changed changed rver other day. The staff are very nice , extremely helpful. The cleaning staff work very hard and do a great job. They give your room a once over every other day. Plenty of sunbeds and great pools. 1 large pool, 1 small pool and a childrens water play area. The restaurant and bar serve good food and are very resonable. They are slowly revamping the whole complex which is not easy when its always busy but they atr trying.
Stayed 9 nights in Mar 2025

6/10 Okay

Mark

Disliked: Room comfort
Stayed 8 nights in Mar 2025

8/10 Good

Catherine

Liked: Cleanliness, room comfort
Bit disappointed we could not have late check out. However they had shower room and luggage room. Overall was clean and staff friendly especially the cleaning staff .
Stayed 7 nights in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities
Accommodation was better than one could have expected looking at rebooking
Stayed 4 nights in Mar 2025

8/10 Good

Anna

Traveled with group

Great value

Great value appartment. Well equipped and plenty of room. Parts were a little tired with wear and tear, but to be expected given the price. As with most accommodation in lanzarote you hear your neighbours due to tiled floors and the lack of soft furnishings.
Stayed 2 nights in Mar 2025

8/10 Good

Rebecca

Liked: Cleanliness, room comfort
Stayed 5 nights in Feb 2025

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness

Somewhere to lay your head.

Complex is fairly big but needs a lot of love to fix the really tired facilities/rooms. Bathroom was broken to bits. Have a shower and the toilet would get soaked. See pic. Pool area is not managed properly as around 70% of sunbeds were reserved with no one on them for hours and hours. So many people couldn’t get any sunbeds. Good check in and friendly staff.
Stayed 3 nights in Feb 2025

6/10 Okay

Fiona

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Cinco plazas was in a great location, friendly staff and average facilities. Can see why won awards 10-20 years ago but tired now and in need of an upgrade. Everywhere was very clean. Parking nearby was not easy.
Stayed 7 nights in Feb 2025

8/10 Good

Claire

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kelly

Liked: Cleanliness, room comfort

Great hotel

We had a fantastic stay staff couldn’t have been more friendly. Our apartment was cleaned every day. There was a washing machine that included washing powder in the charge. Reception was great on arrival so we will definitely be back. Thank you for a lovely stay
Stayed 14 nights in Feb 2025

10/10 Excellent

Caroline, Oldtown

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay. The staff were exceptional. The big pool is in need of major repairs
Stayed 7 nights in Feb 2025

8/10 Good

Chris

Liked: Cleanliness, room comfort
Was ok but food so so bad
Stayed 14 nights in Jan 2025

2/10 Terrible

Deborah Jane

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Perry

Traveled with group
Liked: Property conditions & facilities
Great apartments ....clean tidy ...nice always come back !! Thanks 👍
Stayed 3 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, room comfort
Stayed 9 nights in Dec 2024

10/10 Excellent

Ian

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Mark

Traveled with family
Liked: Cleanliness
Stayed 5 nights in Dec 2024

10/10 Excellent

Darren

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely big apartment on a very well kept complex. Will definitely stay again. loved being so close to the hypersldino for fresh pastries for breakfast and a few minutes walk down to the strip. Very central location.
Stayed 6 nights in Dec 2024

8/10 Good

Erin

Traveled with family
Liked: Cleanliness, amenities
Cinco Plazas was in a great location - very walkable to the beach and restaurant area. The staff was great and very friendly. There were lots of amenities- very nice pool area. The breakfast was our favorite - it was delicious and very plentiful! The rooms were very spacious and well equipped for cooking although the furnishings were a little sparse. Overall it was a very good place to stay with easy access to the airport as well as other attractions. I would stay there again. It is a good 3.5 star resort - but no complaints at all!!
Stayed 5 nights in Dec 2024