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Club Del Carmen

3.0 star property

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Photo gallery for Club Del Carmen

Outdoor pool, sun loungers
Balcony
Apartment, 1 Bedroom | Private kitchenette | Fridge, microwave, oven, stovetop
Apartment, 2 Bedrooms | Living area | 28-inch flat-screen TV with digital channels, TV
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
Calle Noruega 2, Playa de los Pocillos, Puerto del Carmen, Tías, 35510
  • Pocillos Beach
    ‪4 min walk‬
  • Playa de Matagorda
    ‪20 min walk‬
  • Puerto del Carmen Beach
    ‪9 min drive‬
  • Arrecife (ACE-Lanzarote)
    ‪9 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Apartment, 1 Bedroom

  • 581 sq ft
  • Resort view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Apartment, 2 Bedrooms

  • 797 sq ft
  • Resort view
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Villa, 2 Bedrooms | Terrace/patio

Villa, 2 Bedrooms

  • 1001 sq ft
  • Resort view
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

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About this property

Club Del Carmen

3-star Tías hotel walkable to Pocillos Beach
Guests of this beach hotel will appreciate convenient onsite amenities such as a hot tub and a children's pool. Limited housekeeping is available.
Club Del Carmen offers 66 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished balconies or patios. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Tías hotel provides complimentary wireless Internet access. 28-inch flat-screen televisions come with digital channels. Housekeeping is provided on a limited basis.

An outdoor pool, a children's pool, and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Club Del Carmen provides an outdoor pool and a hot tub. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This beach hotel also offers a library, a terrace, and an arcade/game room.

Club Del Carmen has designated areas for smoking.

Baily Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Baily Bar

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Golf
  • Hot tub
  • Library
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (limited availability)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Direct access to the beach
  • Garden
  • On the bay
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from January 2 2024 to January 1 2027 (completion date subject to change). The following areas are affected:
  • Exterior
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Safety Assured Vacations Protocol (Blue Diamond Resorts)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The maximum number of cots/cribs in a room is 1.
Please note that there are additional fees associated with the use of this property's leisure center and resort facilities.

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Club Carmen
Club Hotel Carmen
Club Carmen Diamond Resorts Hotel Tias
Club Carmen Diamond Resorts Hotel
Club Carmen Diamond Resorts Tias
Club Carmen Diamond Resorts

Club Del Carmen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 220 out of 312 reviews
Rating 8 - Good. 67 out of 312 reviews
Rating 6 - Okay. 18 out of 312 reviews
Rating 4 - Poor. 3 out of 312 reviews
Rating 2 - Terrible. 4 out of 312 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pauline, London

Stayed 3 nights in Dec 2024

10/10 Excellent

Hamid

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
We were only there for 2 nights in a 1 bedroom apartment, but everything was excellent. The apartments are very modern and clean.
Stayed 3 nights in Dec 2024

10/10 Excellent

ELAINE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The full resort was spotless with everything you need to enjoy a sunshine holiday. Every staff member is pleasant and really go the extra mile. Would highly recommend Club Del Carmen to everyone whether thats couples, families or the elderly. Loved the place.
Stayed 7 nights in Dec 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation and friendly efficient staff
View from balcony
Stayed 8 nights in Dec 2024

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Grant

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is excellent . Only downside is the Wi-Fi , it’s pretty poor and intermittent unfortunately .
Stayed 7 nights in Oct 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2024

10/10 Excellent

Fiona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here numerous times and I've never been anywhere soo clean and such attentive staff, excellent accommodation and spotless warm pool. Bar food is reasonably priced and great quality, breakfast is especially a must!!! Great provisions for disabled accessibility and staff go above and beyond to ensure you have an excellent stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful holiday accomodation
Wonderful stay. Nothing too much trouble for any of the staff. High level of general maintenance throughout all of the complex. Very good value for miney. No hestation in recommending or staying again. Many thanks
Stayed 5 nights in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Not a bad place
While the room was ok it was on the third floor and there was no lift working. Hard to get to grips with the housecleaning procedures..ie towel changing. Pillows and matresses were just ok but the biggest issue we had was the sunbed rotation policy..if you booked a bed in the morning you weren't allowed to stay in that a bed for the afternoon or book another bed...silly policy.
Stayed 14 nights in Oct 2024

10/10 Excellent

thomas

Stayed 2 nights in Oct 2024

10/10 Excellent

Laura

Stayed 5 nights in Sep 2024

10/10 Excellent

Dorothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect 😃
Room was clean and well presented, staff were friendly and helpful 5** cleanliness pool was cold in the morning but warmer later in the day the perfect few days away
Stayed 3 nights in Oct 2024

10/10 Excellent

Christina

Stayed 3 nights in Oct 2024

10/10 Excellent

Cary, Leland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Very clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alan

Liked: Staff & service, property conditions & facilities
Stayed 11 nights in Aug 2024

10/10 Excellent

Paul Mc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jul 2024

8/10 Good

JUAN IGNACIO

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 4 nights in Jul 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

Erol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been here a few times and always have a great stay, rooms lovely comfortable beds/sofa bed. Great staff throughout
Stayed 7 nights in May 2024

6/10 Okay

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Club del Carmen
Good for one night. Close to the airport. The thing which wasn’t good is that getting a sunbed is on a booking system - a morning & an afternoon slot. You weren’t allowed to book more than one slot a day, and there weren’t enough beds for everyone
Stayed 1 night in May 2024

10/10 Excellent

EILEEN MARGARET

Stayed 7 nights in May 2024