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Pipa Lagoa Hotel

3.5 star property

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3 outdoor pools
View from room
32-inch Smart TV with cable channels
Banquet hall
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Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Breakfast included
  • Housekeeping

Explore the area

Map
Rodovia RN 003 trecho Tibau do Sul, Tibau do Sul, RN, 59178-000
  • Madeiro Beach
    â€Ș8 min drive‬
  • Pipa Beach
    â€Ș13 min drive‬
  • Dolphins Bay Beach
    â€Ș13 min drive‬

Room options

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Chalé Família Luxo Vista Piscina/Lagoa | 1 bedroom, in-room safe, blackout drapes, free WiFi

Chalé Família Luxo Vista Piscina/Lagoa

  • 1108 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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View from room

Apartamento Luxo Vista Piscina e Lagoa

9.0 out of 10
Wonderful
(2 reviews)
  • 534 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 Queen Bed

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Terrace/patio

BangalĂŽ FamĂ­lia

  • 1367 sq ft
  • Sleeps 5
  • 2 Double Beds OR 4 Twin Beds

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SuĂ­te Super Luxo FamĂ­lia | 1 bedroom, in-room safe, blackout drapes, free WiFi

SuĂ­te Super Luxo FamĂ­lia

  • 534 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

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SuĂ­te Premium Lagoa de GuaraĂ­ras | 1 bedroom, in-room safe, blackout drapes, free WiFi

SuĂ­te Premium Lagoa de GuaraĂ­ras

  • 527 sq ft
  • Sleeps 2
  • 1 Double Bed

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SuĂ­te Premium Praia do Madeiro | Bathroom | Hair dryer, towels

SuĂ­te Premium Praia do Madeiro

  • 534 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Chalé Família Luxo Vista Piscina/Lagoa

Chalé Família Luxo Vista Piscina/Lagoa | 1 bedroom, in-room safe, blackout drapes, free WiFi

Chalé Família Luxo Vista Piscina/Lagoa

10.0 out of 10
Exceptional
(1 review)
  • 1108 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

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SuĂ­te Premium Praia do Amor | Private spa tub

SuĂ­te Premium Praia do Amor

  • 527 sq ft
  • Sleeps 2
  • 1 Double Bed

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Suite Premium Pipa Lagoa | Balcony

Suite Premium Pipa Lagoa

  • 936 sq ft
  • Sleeps 2
  • 1 Double Bed

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1 bedroom, in-room safe, blackout drapes, free WiFi

Apartamento Luxo Vista Jardim

9.4 out of 10
Exceptional
(3 reviews)
  • 527 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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Chalé Família Luxo Vista Jardim | 1 bedroom, in-room safe, blackout drapes, free WiFi

Chalé Família Luxo Vista Jardim

  • 1108 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

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About this property

Pipa Lagoa Hotel

3.5-star Tibau do Sul hotel with restaurant
This hotel features 3 outdoor pools, a restaurant, and 2 poolside bars. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a swim-up bar are onsite. Change of towels is available on request.
Pipa Lagoa Hotel offers 80 air-conditioned accommodations with safes and hair dryers. 32-inch Smart televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and change of towels can be requested.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pipa Lagoa Hotel features 3 outdoor swimming pools, a fitness center, and a children's pool. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This family-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.
Lagoa Lounge Resto Bar - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Poolside Bar - This bar overlooks the pool and garden. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Lagoa Lounge Resto Bar
  • Poolside Bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Gym
  • Playground
  • Stereo
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 floor
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 10 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: BRL 250 per person (one-way)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 9 AM to 7:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

GirassĂłis Lagoa
Pipa Lagoa Resort Tibau do Sul
GirassĂłis Lagoa Resort Tibau do Sul
Girassois Lagoa Resort Tibau Do Sul, Brazil
GirassĂłis Lagoa Tibau do Sul
Lagoa Resort
Pipa Lagoa Tibau do Sul
Pipa Lagoa
Girassois Lagoa Resort Tibau Do Sul Brazil
Pipa Lagoa Hotel Tibau do Sul
Pipa Lagoa Resort Tibau Do Sul Brazil
Pipa Lagoa Resort
GirassĂłis Lagoa Resort
Pipa Lagoa Hotel Hotel
Pipa Lagoa Hotel Tibau do Sul
Pipa Lagoa Hotel Hotel Tibau do Sul

Pipa Lagoa Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 182 out of 342 reviews
Rating 8 - Good. 102 out of 342 reviews
Rating 6 - Okay. 33 out of 342 reviews
Rating 4 - Poor. 13 out of 342 reviews
Rating 2 - Terrible. 12 out of 342 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Audrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Audrey

Traveled with family
Liked: Room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Clinton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Aug 2024

8/10 Good

Thales, Al Khobar

Stayed 2 nights in Jul 2023

2/10 Terrible

Eliane

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I went to this hotel because the website said they had spa and sauna. And I paid the price for these services. What a surprise when I got there, the spa and sauna were under construction but nothing was said on their website. They asked if I wanted to go to another hotel in the middle of a public holiday, of course I could not go to another hotel and had to stay there. They said I was wrong, that their website advised they were under construction. I opened the website in front of them and it did not say anything. They did not apologize. I went to the bedroom and had requested 2 twins beds and it was confirmed by email. When I opened the bedroom door, it had a queen bed. I decided to have lunch while they sorted the room out since the restaurant would be closing in 45 min. Later went to have a shower to relax but it was not working properly. Breakfast is from 7:30am to 10 am but you have to choose between 3 shifts in order to have your breakfast. If you choose to have your breakfast at 8:30am you cannot go earlier. I went there with the intention of relaxing for a few days and ended up being upset. It was a nightmare. Besides the astronomical prices at the hotel and Pipa. I do not recommend this hotel.
Stayed 4 nights in Sep 2022

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Excellent
Stayed 1 night in Oct 2020

8/10 Good

Alvaro , Chile

Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful view great location

Great view to the lagoon, nice pool and gardens. Is a must to have a car because is 6 km. From pipa beach. Rooms are spacious but additional beds aren't comfortable.

8/10 Good

Skar, usa

Liked: Cleanliness, property conditions & facilities

Could be better.

I stayed for 10 days during the world cup. The Hotel is Far, Far away from everything, if you are planning to travel to Brasil and want to stayed in this hotel, I suggest to rent a car otherwise you will be lock in your Hotel or will end up paying high for taxis. Most people that I met was complaining about the distance with Natal, the roads are narrow, and lots of bumps, confusing if you do not know the area. The place is nice, people friendly, breakfast lovely, pool wonderful, I do not recommend it for kids, it is more for couples. 15 minutes from Pipa Beach. TERRIBLE TRAFFIC IN NATAL. Remember if you rent a car they are shift cars no automatics. After all the place is nice, can be improved on the services but after all you can't have everything the way you want in another country. JUST ENJOY THE BEAUTY OF TIBAU!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to rest

Awesome place to rest and relax. Close to Playa Pipa where you can find many restaurants and bars

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great resort right on the beach.

great resort. the staff is extremely friendly and customer service focused. I highly recommend this resort.

10/10 Excellent

Salomon, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pipa

Excellent. Very clean. Beautiful views. Very close to pipa which is a fantastic little town and its beaches.

10/10 Excellent

Nancy, Chadds Ford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect as a base for our World Cup trip

We loved this resort, visiting the restaurant again and again even after we moved per previous plans to another one nearby. The outdoor restaurant overlooking the sea and the pool made an excellent setting for World Cup viewing in between our live games. Be aware that the road in to this resort is long and slow

10/10 Excellent

Araceli, El Paso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning. Stayed during World Cup

I am absolutely impressed by this resort. It's located about an hour away from a big city (Natal) in a beach town. Everyone is so friendly and nice and you can sightsee different beach towns nearby without too many tourists. You're mostly among locals. I fell in love with the area and the hassle free sightseeing I got. The resort itself is stunning beautiful with full amenities. We stayed 3 days in a one bedroom two story apartment that had a huge balcony a sofa bed, kitchenette and two full bathrooms. (Which came in handy since we were traveling with my dad) he pretty much had his own personal space and we had ours. We left for 1 night to go to another city and when we came back (i made two separate reservations for the same price) I was upgraded to a house in the same style located in the back of the resort. It was huge! And super elegant! With 2bedrooms and a huge dining room, living room and kitchen. My dad his own room ;) The resort was well kept and beautiful with lots of vegetation and high walls. I felt very safe. Breakfast was yummy. Bar and pool very fancy. And area for kids to play. Only downfall is wifi is only in common areas.

2/10 Terrible

Stay away from Hotel Girassois Lagoa, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deathly Ill - Still wouldn't refund my money...

Was in Brazil for the World cup. Spent 3-days in a Brazilian hospital getting IV's because I was deathly ill. I had to end my trip 10 days early to get back to the states to get medical care. Apparently this was not a good enough excuse. Hotel Girassois Lagoa Resort refused to not charge me for nights I had booked and could not make. Stay far away from this place.

6/10 Okay

Thiago

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Filipe

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

6/10 Okay

Alan chaves

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

PĂ©ssimo restaurante do hotel

Quarto grande e confortåvel. O hotel é espaçoso e piscina muito boa com muito espaço Kids . O ponto muito negativo é bar da piscina fechar muito cedo , piscina infantil apagar as luzes muito cedo e restaurante comida de custo benefício péssimo. Não recomendo comer lå.
Stayed 2 nights in Jan 2025

10/10 Excellent

JOSE ROBERTO

Stayed 4 nights in Jan 2025

2/10 Terrible

Vlademir

Completa insatisfação

Fiquei muito revoltado em ter que pagar 100,00 por uma toalha de piscina que minha esposa deixou na em cima da mesa (da piscina), e que esquecemos de pegar e devolver. Com certeza ela foi recolhida pelo staff do hotel e não extraviada. Por isso minha indignação, pois vi vårios hóspedes passando pelo mesmo problema. O procedimento é tão estranho que os 100,00 tiveram que ser passado numa maquininha diferente da que foi pago todo o consumo do hotel. Muito esquisito!
Stayed 2 nights in Jan 2025

2/10 Terrible

Virginia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muito ruim e com preços exorbitantes

Hotel com serviço muito ruim, comida de pessima qualidade e tudo muito caro, com preços exorbitantes. CafĂ© da manhĂŁ muito fraco. Tinha uma aranha caranguejeira enorme dentro do meu quarto com minha bebĂȘ(tenho fotos). Um perigo!! O hotel Ă© muito inflexĂ­vel e cobra extra de tudo. Minha filha ficou doente 3 dias antes do meu check-in e solicitamos a isenção da multa de cancelamento, o que foi rejeitado pelo hotel. Achei muita falta de sensibilidade do hotel. NĂŁo sabem fidelizar o cliente. Fuja desse hotel pra nĂŁo ter dor de cabeça. Tem outros muito melhores em pipa.
Stayed 2 nights in Jan 2025

10/10 Excellent

Amasis

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

rhanda

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

Muito a melhorar nos quartos

Gostei muito da estrutura do hotel num geral. Mas acho que deveriam ter quartos pra famílias maiores. A limpeza do meu quarto e qualidade dos travesseiros e cortinas deixou muito a desejar. Acordava com a claridade na minha cara pq o lugar tinham muitos vidros e os black outs caíam a toda hora do lugar. Acho que a parte esportiva tbm poderia melhorar. Eles tem espaço pra fazer uma quadra de beach tennis ou campinho pras crianças.
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Decadente

Infraestrutura muito boa para crianças, mas o quartos precisam de uma remodelação e reforma urgentes. O banheiro estava com as cubas trincadas, paredes sujas, chuveiro gotejando, ausĂȘncia de shampoo e condicionador, e por fim, a lixeira era amassada e enferrujada.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bruno

Stayed 2 nights in Jan 2025

10/10 Excellent

Polyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A MELHOR HOSPEDAGEM DE TIBAU DO SUL

HOTEL EXCEPCIONAL. CAFÉ DA MANHÃ DELICIOSO E VARIADO. QUARTO, CAMA E BANHEIRO AMPLOS E LIMPOS. TODOS OS FUNCIONÁRIOS SUPER GENTIS E ATENCIOSOS. PISCINA GRANDE E DE DESIGNER MODERNO. SUPEROU TODAS AS EXPECTATIVAS.
Stayed 2 nights in Nov 2024