Aqua Rio Hotel

3.0 star property

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Photo gallery for Aqua Rio Hotel

Business Room | Down comforters, memory foam beds, in-room safe, individually furnished
Property entrance
Hallway
Urban Room | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Air conditioning
  • Parking included

Explore the area

Map
Avenida Constitución 1618, Zona Centro, Tijuana, BC, 22000
  • Av Revolución
    ‪2 min walk‬
  • Plaza Rio Commercial Center
    ‪2 min drive‬
  • San Ysidro Border Crossing
    ‪2 min drive‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪8 min drive‬

Room options

Cosmo Room

  • 374 sq ft
  • Sleeps 2
  • 1 Queen Bed

Business Room

  • 374 sq ft
  • Sleeps 2
  • 1 Queen Bed

Double Room with Air Conditioning and Heater

  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Room, 1 Queen Bed

  • 450 sq ft
  • Sleeps 3
  • 1 Queen Bed

Urban Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Aqua Rio Hotel

3-star hotel in Tijuana Centro
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Aqua Rio Hotel offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Rooms open to balconies or patios. Each accommodation is individually furnished. Memory foam beds feature down comforters. 55-inch LED televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite secured self parking is complimentary.

Aqua Rio Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.
Lobby bar - Onsite bar.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lobby bar

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • Elevator
  • Tile flooring in room

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

Property is also known as

Aqua Rio
Aqua Rio Hotel
Aqua Rio Hotel Tijuana
Aqua Rio Tijuana
Hotel Aqua Rio
Aqua Rio Hotel Hotel
Aqua Rio Hotel Tijuana
Aqua Rio Hotel Hotel Tijuana

Aqua Rio Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 445 out of 1000 reviews
Rating 8 - Good. 309 out of 1000 reviews
Rating 6 - Okay. 118 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 85 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Eva

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bad experience with next door neighbors. Loud noises at all times, loud tv non stopping and smoking inside of rooms next to ours. A total nightmare
Stayed 2 nights in Feb 2025

10/10 Excellent

Ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Armando

Liked: Staff & service
El parking es un desastre
Stayed 2 nights in Feb 2025

2/10 Terrible

Patricia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsanitary - Very Disappointed

The unit was infested with roaches. The room smell was unbearable - smelled like Raid or whatever they’d been spraying for bugs. The smell stayed penetrated in our clothes and belongings. The mattresses and sheets were disgusting (found a dead roach on one of the beds between the sheets). I asked for a refund and was denied because I had already been in the unit for about 4 hours - didn’t know there were roaches until then; saw them scatter when we turned the like on to go to the bathroom. Was told they couldn’t do anything about it (as the receptionist tried to spray the room with more bug spray) as they were out of rooms. First and last time staying here. Saw they had good reviews before reserving - not sure how honestly.
Stayed 1 night in Feb 2025

10/10 Excellent

JOSEPH G.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place
Stayed 3 nights in Feb 2025

2/10 Terrible

Cesar

Stayed 1 night in Jan 2025

6/10 Okay

Guadalupe

Liked: Cleanliness, staff & service, amenities
Sheets were stained, water pressure was low and it took a while to load up jacuzzi . The mattress did not have a cover
Stayed 1 night in Feb 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Juan

Stayed 1 night in Nov 2024

10/10 Excellent

Deva

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly what made it great was the staff I love the ladies working there so nice. Everything around the hotel is local you can walk to club restaurants and pharmacy is next to it. Wow what a great place the breakfast was good for continental breakfast. They can order you taxi there or help you get tickets and what not! Just a great place!
Stayed 2 nights in Jan 2025

10/10 Excellent

Todd

Stayed 1 night in Jan 2025

10/10 Excellent

John, San Diego

Stayed 1 night in Jan 2025

8/10 Good

Alberto, Santa Clarita

Business traveler
Liked: Cleanliness, staff & service, amenities
Just ok. Get what you pay for.
Stayed 1 night in Jan 2025

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Librado

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next door people too loud
Stayed 1 night in Dec 2024

8/10 Good

Anna

Stayed 2 nights in Jan 2025

10/10 Excellent

John, San Diego

Stayed 1 night in Dec 2024

2/10 Terrible

Melvin

Stayed 1 night in Nov 2024

10/10 Excellent

Ruben, Los Angeles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the change
Stayed 1 night in Oct 2024

10/10 Excellent

Abigail

Stayed 2 nights in Dec 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Reuben

Liked: Cleanliness, staff & service
My multiple messages into the hotel went unanswered. I was tricked by their pictures into thinking that I would have a bath tub, but the rooms do not have bath tubs. Pictures are deceiving and meant to trick guests into thinking they're getting more than they are.
Stayed 1 night in Dec 2024

8/10 Good

victor

Liked: Cleanliness, staff & service, property conditions & facilities
I like the customer service very good over all
Stayed 2 nights in Oct 2024

8/10 Good

Jose

Liked: Property conditions & facilities
Sed
Stayed 2 nights in Dec 2024

10/10 Excellent

veronica

Stayed 2 nights in Nov 2024