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City Express Plus by Marriott Tijuana

3.0 star property

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December 2024
January 2025

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Superior Room, 1 King Bed with Sofa bed | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Laundry
  • Pet friendly
  • Gym
  • Breakfast included

Explore the area

Map
Blvd. Agua Caliente 9985, Tijuana, BC, 22024
  • Plaza Landmark Tijuana Shopping Center
    4 min walk
  • Baja Kettle Corn
    1 min walk
  • Tijuana Bus Station
    7 min drive
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    12 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • 285 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed with Sofa bed

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed

  • 285 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Grand Hotel Tijuana

Pool
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (3035)
The price is $121
per night
$137 total
includes taxes & fees
Jan 6 - Jan 7
Grand Hotel Tijuana

About this property

City Express Plus by Marriott Tijuana

3-star hotel in Downtown Tijuana
Along with a restaurant, this smoke-free hotel has a fitness center and a conference center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a business center, dry cleaning, and a 24-hour front desk.
City Express Plus by Marriott Tijuana offers 156 air-conditioned accommodations with safes and complimentary bottled water. Smart televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. Business amenities at this 3-star property consist of a business center, 4 meeting rooms, and coworking spaces. A complimentary area shuttle within 10 kilometers is available for guests. This business-friendly hotel also offers a fitness center, a vending machine, and an arcade/game room. Complimentary self parking is available on site.

City Express Plus by Marriott Tijuana is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Café Plus - Onsite family restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 10 km
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant

Restaurants on site

  • Café Plus

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Shopping mall
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Free crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 4 meeting rooms
  • Business center
  • Conference center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways
  • Hardwood flooring in room
  • Sign language-capable staff
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: MXN 350 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

City Express Plus Tijuana Hotel
City Express Plus Hotel
City Express Plus

City Express Plus by Marriott Tijuana Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 574 out of 1010 reviews" "
Rating 8 - Good. 205 out of 1010 reviews" "
Rating 6 - Okay. 97 out of 1010 reviews" "
Rating 4 - Poor. 63 out of 1010 reviews" "
Rating 2 - Terrible. 71 out of 1010 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jose, Bonita

Stayed 1 night in Aug 2024

10/10 Excellent

Glenda , Erick

Stayed 1 night in Aug 2024

10/10 Excellent

jonathan

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Ben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly
Stayed 2 nights in Sep 2024

8/10 Good

Robert

Liked: Property conditions & facilities, room comfort
Comfortable and quiet.
Stayed 1 night in Sep 2024

10/10 Excellent

Vanessa

Stayed 1 night in Sep 2024

10/10 Excellent

Juan, santa ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

victor

Stayed 1 night in Jul 2024

8/10 Good

Janette

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The night receptionist was not helpful and unprofessional. I was asking about parking and wifi, he seemed very annoyed with my questions and seemed that he didn't want to be helpful. The housekeeping ladies were extremely nice and attentive, during our stay, they stopped by our room everyday to make sure we had everything we needed.
Stayed 3 nights in Aug 2024

2/10 Terrible

Viviana

Traveled with group
Disliked: Staff & service, amenities
I have chosen this property in the past because it’s conveniently located near downtown. However, this time around it took us nearly an hour of waiting to check in. The hotel had made more reservations than rooms available and I was given a different room than what I had originally reserved. It was the last room left so I had to take it or otherwise I’d have to find somewhere else to stay at around midnight. There were several people in line that were led without rooms even though they had made reservations. During the morning, our sleep was interrupted at least five times by staff. The worst part was that they would immediately barge in after an initial knock. There were discrepancies at the front desk since we were asked three times if we were checking out the same day. Our reservation was for a weekend.
Stayed 2 nights in Aug 2024

10/10 Excellent

José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quietly and shopping area ..
Stayed 1 night in Aug 2024

10/10 Excellent

jonathan

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2024

6/10 Okay

George

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
A weird hotel. The lobby is on the second floor and there are only two elevators. It’s very crowded when there is a function. The buttons take you to the parking garage or first level randomly. The room was furnished by ikea and the shower is just inside the main door, the toilet is the only separate room. It was very clean though and the bed was extremely comfortable Until 1:30 am when a couple of women opened the door with a key they were given. I had the safety latch on so they kept trying to force the door. The young man at the front desk said it was his error and he rented our room mistakenly. I had to get a new key in the morning. Overall it is a hotel but not a Marriot Bonvoy. It’s weird
Stayed 1 night in Aug 2024

4/10 Poor

hector

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Mucho tiempo de espera.para el check in
Stayed 1 night in Aug 2024

10/10 Excellent

Jose, Bonita

Traveled with pets, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Service needs a lot of improvement
Stayed 1 night in Aug 2024

10/10 Excellent

Ramon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with my stay here and the room was very clean
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Inder

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

adan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice, clean, amicable personal
Stayed 1 night in Aug 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Aug 2024

6/10 Okay

Jorge, Hemet

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Dominique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for such great customer! Staff is friendly and rooms are clean.
Stayed 1 night in Aug 2024

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Julio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty!!!
This is the second time I stay here I figure I would give it a second chance as it is a nice hotel at a great location but the same as the first time this hotel has very dirty rooms just not well cleaned I will definitely not be staying here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024