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City Express by Marriott Tijuana Otay

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Express by Marriott Tijuana Otay

Lobby lounge
Superior Room, 1 King Bed with Sofa bed | Desk, iron/ironing board, free cribs/infant beds, free WiFi
Business center
Free daily continental breakfast
Lobby lounge

Reviews

7.6 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Parking included
    Parking included

Explore the area

Map
Boulevard Lazaro Cardenas 16002, Tijuana, BC, 22427
  • Autonomous University of Baja California
    4 min walk
  • Alameda Otay
    8 min walk
  • High Performance Center in Tijuana
    11 min walk
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    9 min drive

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Double Beds, Non Smoking

  • 226 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 Queen Bed, Non Smoking

  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed with Sofa bed

  • 226 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Fiesta Inn Tijuana Otay

Pool
Pet friendly
Parking included
Free WiFi
4.3 out of 5, Excellent, (1015)
The price is $95
per night
$115 total
includes taxes & fees
Dec 7 - Dec 8
Fiesta Inn Tijuana Otay

About this property

City Express by Marriott Tijuana Otay

3-star hotel in Mesa de Otay
Along with a restaurant, this smoke-free hotel has a fitness center and a 24-hour business center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
City Express by Marriott Tijuana Otay offers 120 air-conditioned accommodations with complimentary bottled water and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Tijuana hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. An area shuttle within 10 kilometers and a cruise ship terminal shuttle are complimentary for guests. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

City Express by Marriott Tijuana Otay is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6 AM and 10:30 AM and on weekends between 7 AM and 11 AM.
City Express by Marriott Tijuana Otay has a restaurant on site.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 10 km
  • Free cruise terminal shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • Free crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

City Express Tijuana Otay Hotel
City Express Otay Hotel
City Express Otay
City Express Tijuana Otay
City Express by Marriott Tijuana Otay Hotel
City Express by Marriott Tijuana Otay Tijuana
City Express by Marriott Tijuana Otay Hotel Tijuana

City Express by Marriott Tijuana Otay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 430 out of 1003 reviews" "
Rating 8 - Good. 243 out of 1003 reviews" "
Rating 6 - Okay. 131 out of 1003 reviews" "
Rating 4 - Poor. 66 out of 1003 reviews" "
Rating 2 - Terrible. 133 out of 1003 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Airport and 5 min drive to a plaza near by. Walkable distance to many restaurants. I would stay here again. Staff was friendly and the free breakfast in the morning is awesome!
Stayed 1 night in Aug 2024

10/10 Excellent

Esperanza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the cleaning personnel
Stayed 2 nights in Aug 2024

4/10 Poor

Jesselyn

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Shiella

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

luis

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
No TV control, no a/c control, phone did not work, pillows sucked
Stayed 1 night in Aug 2024

4/10 Poor

Enrico, The Hills

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
There was very strong drainage smell
Stayed 1 night in Aug 2024

10/10 Excellent

Jesselyn

Stayed 2 nights in Jul 2024

2/10 Terrible

Alma

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were no towels at all for shower. When I ask for it the employee gave me actitud. It was 10 pm and the hallway were full of children playing and adults were very loud. The elevators didn’t work with the key, and I have to ask some of the employees to set up the elevador for me. I’m not really recomendó this hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Bandera Abarca

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Buena opción, pero el costo es algo elevado en lo general
Stayed 1 night in Jun 2024

10/10 Excellent

Elizabeth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe,Quite and Convenient
Stayed 1 night in Jul 2024

4/10 Poor

Alma

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Room, restroom and floors were dirty, AC not working
Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Stayed 1 night in Jul 2024

8/10 Good

Julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

ROCIO

Stayed 1 night in Jul 2024

8/10 Good

Ivonne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 2 nights in Jul 2024

10/10 Excellent

Gamaliel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Rolando

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Toilet was broken, no TV or AC remote.
Stayed 1 night in Jun 2024

10/10 Excellent

Cristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really quiet, the staff was nice and respectful. The breakfast wa really good. They serve eggs with potatoes, fried beans. They have more food like cereal, oatmeal, fruits etc. Nice place. Thank you
Stayed 2 nights in Jun 2024

10/10 Excellent

Jose V

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Gabriella, Indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
False advertisement. I got this hotel because of the free shuttle transportation. When I arrived they told me they had cancelled the service due to an issue with gas prices at the time. So disappointed!
Stayed 2 nights in May 2024

10/10 Excellent

SERGIO A

Stayed 1 night in Jun 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in May 2024

4/10 Poor

Enrique

Stayed 1 night in May 2024