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City Express by Marriott Tijuana Otay

3.0 star property

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Photo gallery for City Express by Marriott Tijuana Otay

Lobby
Property amenity
Superior Room, 1 King Bed with Sofa bed | Desk, iron/ironing board, free cribs/infant beds, free WiFi
Free daily continental breakfast
Property amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Breakfast included
  • Housekeeping
  • Parking included
  • Air conditioning
  • Laundry
$114
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
Boulevard Lazaro Cardenas 16002, Tijuana, BC, 22427
  • Place, Autonomous University of Baja California
    ‪3 min walk‬
  • Place, Alameda Otay
    ‪5 min walk‬
  • Place, U.S. Consulate General Tijuana
    ‪13 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • 226 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(18 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)
  • 226 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Desk, soundproofing, iron/ironing board, free cribs/infant beds
City Express Junior by Marriott Tijuana Otay
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very Good, 1,000 reviews
City Express Junior by Marriott Tijuana Otay

About this property

City Express by Marriott Tijuana Otay

3-star hotel in Mesa de Otay
Along with a fitness center, this smoke-free hotel has a 24-hour business center and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a business center, a meeting room, and concierge services are onsite.
City Express by Marriott Tijuana Otay offers 120 air-conditioned accommodations with complimentary bottled water and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Tijuana hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. An area shuttle within 10 kilometers and a cruise ship terminal shuttle are complimentary for guests. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

City Express by Marriott Tijuana Otay is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6 AM and 10:30 AM and on weekends between 7 AM and 11 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 10 km
  • Free cruise terminal shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

City Express Tijuana Otay Hotel
City Express Otay Hotel
City Express Otay
City Express Tijuana Otay
City Express by Marriott Tijuana Otay Hotel
City Express by Marriott Tijuana Otay Tijuana
City Express by Marriott Tijuana Otay Hotel Tijuana

City Express by Marriott Tijuana Otay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 467 out of 1002 reviews
Rating 8 - Good. 237 out of 1002 reviews
Rating 6 - Okay. 118 out of 1002 reviews
Rating 4 - Poor. 61 out of 1002 reviews
Rating 2 - Terrible. 119 out of 1002 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

María Teresa

Disliked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buenas instalaciones

2/10 Terrible

Osiel

Stayed 1 night in Jul 2025

8/10 Good

Laura Lorenia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wedding

No coment not to a marriott standars
Stayed 1 night in Jul 2025

10/10 Excellent

Alejandro

Liked: Amenities
Nice
Stayed 1 night in Jun 2025

10/10 Excellent

Yesenia

Stayed 1 night in Jun 2025

10/10 Excellent

Yury Stephany

Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Reserve por el servicio de transporte al aeropuerto, se lo indique al recepcionista al registrarme, no me anoto en su libreta, regrese a confirmar y para entonces ya tenia mas gente antes de mi, al siguiente dia, el chofer no llegaba, le pregunte y su respuesta fue que a veces tenian el servicio y a veces no, termine llendome por mi cuenta al aeropuerto, mi vuelo era temprano, el transporte llego pero yo ya estaba con el otro transporte, no podia arriesgar no estar a tiempo para mi vuelo eramos 4 personas
Stayed 1 night in May 2025

4/10 Poor

Hector

Business traveler
Disliked: Staff & service, amenities
On my second day, the Hotel did not have any towels for the bathroom. I complained to front desk and then to the cleaning people and management, and they apologized but said the Hotel sent all towels for cleaning and mis calculated. On my second day, I had to use my bed sheet and toilet paper to dry myself after the shower. This is not acceptable and I believe I should be reimbursed for that second night. First time in my life that I stay at a hotel that has no towels for the bathroom. Absolutely upset and Expedia should stay behind and reimburse me for the second night. The people at the hotel are aware of my complaint
Stayed 2 nights in Jul 2025

10/10 Excellent

Ramon Aurelio

Liked: Cleanliness, staff & service, property conditions & facilities
If you need to go to the
Stayed 2 nights in Jun 2025

8/10 Good

J Armando

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Erick

Liked: Cleanliness, amenities, property conditions & facilities
Very quiet pla
Stayed 2 nights in Jun 2025

8/10 Good

Edith

Traveled with family
Liked: Amenities, property conditions & facilities
The property is ehh for the price
Stayed 1 night in Jun 2025

10/10 Excellent

Nelba

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

eva graciela

Stayed 3 nights in Jun 2025

2/10 Terrible

Rosalva

Stayed 1 night in Jun 2025

8/10 Good

Rick

Liked: Cleanliness, property conditions & facilities
Great location if you're taking advantage of CBX to fly out of TIJ. Plenty of places to eat within walking distance. We would stay here again.
Stayed 1 night in May 2025

4/10 Poor

Raymond

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Phone in room did not work, there were no hand towels available, breakfast area was dirty and no food available when we went for breakfast. Not to Marriott expectations
Stayed 1 night in May 2025

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Mary

La peor experiencia que e vivido en un hotel, pienso contactar al manager pronto
Stayed 1 night in May 2025

10/10 Excellent

Jose Manuel

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Necesita reparaciones

Los elevadores tienen desperfectos y su uso se complica. El aire acondicionado de los cuartos suena constantemente. Fuera de eso el personal es muy amable, siempre limpio.
Stayed 1 night in Apr 2025

4/10 Poor

Juan Jose Valdez, Fresno

Liked: Staff & service
*
Stayed 1 night in Apr 2025

2/10 Terrible

Francisco

Stayed 2 nights in Apr 2025

2/10 Terrible

norma a

Disliked: Staff & service
Stayed 1 night in Apr 2025