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Hampton Inn by Hilton Tijuana

3.5 star property

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Photo gallery for Hampton Inn by Hilton Tijuana

Indoor pool
Premium bedding, down comforters, pillowtop beds, in-room safe
Reception
Front of property - evening/night
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
$124
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
Av. Universidad 1951-133, Col. Otay, Tijuana, BC, 22427
  • Place, Alameda Otay
    ‪7 min walk‬
  • Place, U.S. Consulate General Tijuana
    ‪13 min walk‬
  • Place, Cross Border Xpress
    ‪6 min drive‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed, Refrigerator

Room, 1 King Bed, Refrigerator | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Refrigerator

8.4 out of 10
Very good
(39 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(55 reviews)
  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Refrigerator

Room, 1 Queen Bed with Sofa bed, Refrigerator | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed with Sofa bed, Refrigerator

8.4 out of 10
Very good
(7 reviews)
  • 269 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Refrigerator

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Refrigerator

  • 323 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium King Room with Sofa Bed and Bath

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium King Room with Sofa Bed and Bath

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hampton Inn by Hilton Tijuana

3.5-star hotel in Mesa de Otay
This hotel features an indoor pool, a restaurant, and a fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and free airport drop-off. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hampton Inn by Hilton Tijuana offers 132 air-conditioned accommodations with fireplaces and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Tijuana hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hampton Inn by Hilton Tijuana features an indoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a library, multilingual staff, and tour/ticket assistance. An area shuttle within 10 kilometers and a shuttle from the hotel to the airport (available on request) are complimentary for guests. Complimentary self parking is available on site.

Hampton Inn by Hilton Tijuana has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.
Hampton Inn by Hilton Tijuana has a restaurant on site.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free airport drop-off shuttle from 5:00 AM to 9:00 PM on request
  • Free area shuttle up to 10 km
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Indoor pool
  • Library

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hilton Tijuana Hotel
Hampton Inn Hilton Tijuana
Hampton Inn by Hilton Tijuana Hotel
Hampton Inn by Hilton Tijuana Tijuana
Hampton Inn by Hilton Tijuana Hotel Tijuana

Hampton Inn by Hilton Tijuana Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 657 out of 1003 reviews
Rating 8 - Good. 194 out of 1003 reviews
Rating 6 - Okay. 68 out of 1003 reviews
Rating 4 - Poor. 33 out of 1003 reviews
Rating 2 - Terrible. 51 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ramiro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Iracema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe environment and close to the airport
Stayed 1 night in Jun 2025

8/10 Good

Luisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle to airport accommodated our needs and took us to the airport at 4:15am
Stayed 1 night in Jul 2025

10/10 Excellent

Nelson, San Diego

I
Stayed 2 nights in Jun 2025

8/10 Good

Walter

Stayed 2 nights in Jul 2025

4/10 Poor

Pavan

Stayed 1 night in Jul 2025

8/10 Good

Azucena Marie, SOUTH ROXANA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close enough to TIJ with shuttle.
Stayed 1 night in Jul 2025

10/10 Excellent

Leslie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this hotel. The staff was very nice with us. The place looked clean and the rooms too. We didn’t know that the hotel offers service transportation to the airport and to the U.S consulate. This was excellent for us. They offered a buffet in the morning from 6:00 A.M to 10:00 A.M. It was good and the people who were attending it were very nice. The hotel has a pool inside and it was good for our kids. Definitely, I would book again in this hotel.
Here are some photos at the hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
The staff where nice
Stayed 1 night in Jul 2025

8/10 Good

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jun 2025

8/10 Good

Azucena Marie, SOUTH ROXANA

Liked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 1 night in Jul 2025

10/10 Excellent

KATHY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so accommodating, The manager was amazing with an issue I had with my credit card. My room was spotless and smelled amazing.
Stayed 1 night in Jul 2025

10/10 Excellent

Diana

Stayed 1 night in Jun 2025

10/10 Excellent

Oscar

Stayed 1 night in Jun 2025

4/10 Poor

Pedro Gabriel

Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service
Everything was great until I checked out and asked for a fiscal invoice (for expense claiming). Neither Expedia or the hotel were willing to give one (sounds like tax evasion…) shame on you both
Stayed 1 night in Jun 2025

4/10 Poor

CYNTHIA

Traveled with family
Liked: Property conditions & facilities
Check in/check out was smooth and staff was polite. Room looked clean, bright and felt welcoming. Breakfast: I arrived to bfast area 30mins before closing and food warmers had been turned off so food was cold. There are some male workers assisting guest with bfast. I dont see the need as it is buffet style. It is uncomfortable as you cant help but feel rushed. The second day I arrived earlier and food was warm yet still felt rushed. After bfast we accidentally went to wrong floor and my key opened an another room. We let the front desk know and she stated that the key was indeed assigned to my room( that wasn’t the concern) even though it opened a room assigned to someone else. Housekeeping was polite and did accommodate late clean up but left crumbs on desk and did not exchange used towels for cleans ones. Parking is underground, clean area but without security. Elevators available from parking. Added FYI When ordering from UberEats as the address shown leads driver a couple blocks down (you would have to go pick up or you wont receive foodand still be charged) you're better off using address of a business that shares above ground parking and select meeting place/pin point to be hotel entrance.
Stayed 2 nights in Jun 2025

10/10 Excellent

Juana

Stayed 1 night in Jun 2025

6/10 Okay

Elena

Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
It was a great hotel however we had to reactive our key card for the hotel multiple times during our stay for the elevator. The elevator broke for about 24 hours and we had to carry our kids and stroller down and up a couple flight of stairs.
Stayed 3 nights in Jun 2025

8/10 Good

Pablo

Stayed 1 night in Jun 2025

10/10 Excellent

Shivani

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
English speaking staff, very helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

Beatriz, Stockton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Hampton Inn. the property was clean and the staff was very nice.
Stayed 3 nights in Jun 2025

10/10 Excellent

Priscilla

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Parking was convenient and rooms clean easy check-in in the same parking lot in the front entrance is a really delicious taco place would recommend very close to the airport
Stayed 1 night in Jun 2025

10/10 Excellent

Leonel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025