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Hampton Inn by Hilton Tijuana

3.5 star property

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Photo gallery for Hampton Inn by Hilton Tijuana

Indoor pool, open 10:00 AM to 9:00 PM, sun loungers
Lobby sitting area
Front of property - evening/night
Restaurant
Fitness facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
$122
includes taxes & fees
Feb 8 - Feb 9

Explore the area

View in a map
Av. Universidad 1951-133, Col. Otay, Tijuana, BC, 22427
  • Place, Autonomous University of Baja California
    ‪2 min walk‬
  • Place, Alameda Otay
    ‪7 min walk‬
  • Place, U.S. Consulate General Tijuana
    ‪13 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, Refrigerator

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Refrigerator

8.4 out of 10
Very good
(41 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(56 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Refrigerator

Room, 1 Queen Bed with Sofa bed, Refrigerator | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed with Sofa bed, Refrigerator

8.6 out of 10
Excellent
(8 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Refrigerator

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Refrigerator

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium King Room with Sofa Bed and Bath

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium King Room with Sofa Bed and Bath

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Queen Room with Sofa Bed

  • Sleeps 4

Accessible Queen Room with Roll-in Shower

  • Sleeps 2

Larger Room

  • Sleeps 2

King Room With Mini Fridge-Non-Smoking

  • Sleeps 2

Two Double Room

  • Sleeps 4

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About this property

Hampton Inn by Hilton Tijuana

3.5-star hotel in Mesa de Otay
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour health club. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and free airport drop-off. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hampton Inn by Hilton Tijuana offers 176 air-conditioned accommodations with fireplaces and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Tijuana hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.
Hampton Inn by Hilton Tijuana features an indoor pool and a 24-hour health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers tour/ticket assistance, coffee/tea in a common area, and concierge services. An area shuttle within 10 kilometers and a shuttle from the hotel to the airport (available on request) are complimentary for guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hampton Inn by Hilton Tijuana is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.
Hampton Inn by Hilton Tijuana has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free airport drop-off shuttle from 5:00 AM to 9:00 PM on request
  • Free area shuttle up to 10 km
  • Free secured, covered self parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Golf
  • Indoor pool
  • Shopping mall

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2017
  • Communal living room
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 10:00 AM to 9:00 PM
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hilton Tijuana Hotel
Hampton Inn Hilton Tijuana
Hampton Inn by Hilton Tijuana Hotel
Hampton Inn by Hilton Tijuana Tijuana
Hampton Inn by Hilton Tijuana Hotel Tijuana

Hampton Inn by Hilton Tijuana Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 670 out of 1004 reviews
Rating 8 - Good. 186 out of 1004 reviews
Rating 6 - Okay. 63 out of 1004 reviews
Rating 4 - Poor. 36 out of 1004 reviews
Rating 2 - Terrible. 49 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome.
Stayed 1 night in Oct 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Hilda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good customer service really helpful and really enjoyed staying the night
Stayed 1 night in Oct 2025

6/10 Okay

Isabella

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Location was very convenient. We had an event at the university and luckily it was a staight drive over there. Breakfast was ok but the restaurant and the coffee shop right outside of the hotel were great. The hotel lunch/dinner was very bad and the service wasn't great either. I ordered a hamburger for my daughter who is a very picky eater, i specifically requested that it be a PLAIN burger many times I asked the gemtleman to please have it with only the meat and the bun no vegetables, no cheese and no dressing. He confirmed with me and brought it back with mayo, ham, bacon, and cheese. He said that he told the cook but she misunderstoon and only made it with no veggies but if I'd like I can just remove the extra meat. I opened the burger and let him know that it had cheese and Mayo and if we can please get the burger remade. he didn't seem too happy about it but said okay. I asked to please take the burger back and he did, he returned a couple of minutes later and said that the cook removed the ham for me. He asked if I still wanted it to be remade and I said yes, please because we just want meat and bread and handed it back. He asked if wanted to just keep that one as well because they were just going to toss it. My husband said okay. The burger did not taste good at all. In the bill they charged us for both burgers, when we asked why he said because we ordered two burgers and kept both. We said thats not what happened but okay, we didnt want to argue.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gabriela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night after landing in Tijuana to avoid driving back home so late. Very clean, parking was easy and convenient.
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Stayed 1 night in Sep 2025

10/10 Excellent

Arlene

Stayed 1 night in Jun 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Patricio at continental was exceptional, very courteous. Fernanda and Omar at the reception, great customer service
Stayed 1 night in Sep 2025

10/10 Excellent

Maribel

Stayed 2 nights in Sep 2025

10/10 Excellent

Jonathan, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2025

10/10 Excellent

Luis

Stayed 1 night in Aug 2025

10/10 Excellent

Gonzalez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe and clean walking distance to restaurants n shopping.
Stayed 1 night in Jul 2025

4/10 Poor

Maria Isabel

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Very disappointed 1. Lack of Air Conditioning: The entire property was without A/C during our stay, leaving both guests and staff uncomfortable in extreme heat. 2. Power Outage: There was a full power outage at the hotel, causing multiple inconveniences. 3. Elevator Malfunctions: Only one elevator was operational for two days, and on two separate occasions, I personally became stuck inside due to mechanical issues. 4. Accessibility Issues: Because of the outages and malfunctioning elevators, my family and I were repeatedly forced to use the stairs. This was extremely difficult and unsafe, especially while carrying a stroller and an infant.
Stayed 4 nights in Aug 2025

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was ok but can be better and a little too pricey for the type of hotel pool is small
Stayed 1 night in Aug 2025

10/10 Excellent

JIAYIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Megan

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful, staff was very friendly and most were bilingual which was very helpful. The breakfast was served hot amd kept fresh. The rooms were clean, cozy and quite with wonderful views. Hotel is service pet friendly. I will be returning.
Stayed 3 nights in Aug 2025

8/10 Good

Marco

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Safe and Quiet
Stayed 1 night in Aug 2025

4/10 Poor

Heber

Disliked: Staff & service

Ineptitud at best… ☹️

They keep me waiting an hour to check in… supervisor name Sonia was very very inefficient… Great inaptitud… No courtesy, very rude, to log waiting to check in… 😡
Stayed 2 nights in Aug 2025

4/10 Poor

Angelica, Woodland

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Power went off for more than 3 hours and we had to use the stairs from fourth floor to the lobby with my 81 years old mom. No reasoning was provided
Stayed 1 night in Aug 2025

10/10 Excellent

Juan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like everything, very clean and quiet definitely we’ll be back.
Stayed 1 night in Aug 2025

10/10 Excellent

Esmeralda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
He breakfast was amazing and the service as well.
Stayed 1 night in Aug 2025

10/10 Excellent

Carla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient if you have an early flight to the airport
Stayed 1 night in Jul 2025

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ubaldino

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Nice clean and very friendly staff safe
Stayed 1 night in Aug 2025