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Holiday Inn Express & Suites Tijuana Otay by IHG

3.0 star property

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Photo gallery for Holiday Inn Express & Suites Tijuana Otay by IHG

Exterior
Reception
Property amenity
Exterior
Standard Room | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Housekeeping
  • Air conditioning
  • Laundry
  • Parking included

Explore the area

Map
Lazaro Cardenas 2539, Col. La Pechuga, Tijuana, BC, 22425
  • Alameda Otay
    ‪1 min walk‬
  • U.S. Consulate General Tijuana
    ‪2 min drive‬
  • High Performance Center in Tijuana
    ‪2 min drive‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Room amenity

Standard Room, 1 King Bed, Accessible Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room (Superior)

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room (Superior)

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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The price is $210
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$254 total
includes taxes & fees
May 1 - May 2
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About this property

Holiday Inn Express & Suites Tijuana Otay by IHG

3-star hotel in Mesa de Otay
This hotel features a fitness center, a snack bar/deli, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Change of towels is available on request.
Holiday Inn Express & Suites Tijuana Otay by IHG offers 135 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. 55-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. A business center is on site at this 3-star property. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Holiday Inn Express & Suites Tijuana Otay by IHG has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2021
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Holiday Inn Express Suites Tijuana Otay by IHG
Holiday Inn Express Suites Tijuana Otay an IHG Hotel
Holiday Inn Express & Suites Tijuana Otay by IHG Hotel
Holiday Inn Express & Suites Tijuana Otay by IHG Tijuana
Holiday Inn Express & Suites Tijuana Otay by IHG Hotel Tijuana

Holiday Inn Express & Suites Tijuana Otay by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 614 out of 751 reviews
Rating 8 - Good. 87 out of 751 reviews
Rating 6 - Okay. 18 out of 751 reviews
Rating 4 - Poor. 8 out of 751 reviews
Rating 2 - Terrible. 24 out of 751 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maria Del Rosario

Traveled with family
Liked: Cleanliness, staff & service, room comfort
JOSE WAS THE BEST!
Our stay at the Holiday Inn Express & Suites Tijuana was absolutely awesome! The hotel was exceptionally clean, modern, and well-maintained. From the moment we arrived, the staff was friendly and welcoming. A special shoutout to Jose, one of the employees, who went above and beyond to make our stay extra special. We were meeting family, and he kindly offered us access to the patio area so we could comfortably spend time together. His thoughtfulness and accommodating attitude made all the difference and truly enhanced our experience. I highly recommend this hotel to anyone visiting Tijuana. It’s not just a place to stay but a place where the staff genuinely cares about your comfort and experience. We’ll definitely be back!
Stayed 1 night in Jan 2025

10/10 Excellent

Rosita

Stayed 2 nights in Jan 2025

10/10 Excellent

rajesh

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay in future and recommend to family and friends
Stayed 3 nights in Jan 2025

10/10 Excellent

Joanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place to stay especially if you have to go to the airport. They have a very punctual airport shuttle. Staff was very kind and the rooms were spacious and clean!
Stayed 1 night in Dec 2024

10/10 Excellent

Urrvi

Stayed 5 nights in Jan 2025

10/10 Excellent

eddy

Stayed 1 night in Dec 2024

10/10 Excellent

Fidencio

Great
Stayed 1 night in Dec 2024

10/10 Excellent

Gustav

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room
Stayed 1 night in Jan 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Ruben

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Juan, Sylmar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay close to plaza for dinner and shopping.
Stayed 1 night in Dec 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
My stay was great! The room was clean and just what we needed.
Stayed 1 night in Dec 2024

10/10 Excellent

Juan, Sylmar

Stayed 1 night in Dec 2024

10/10 Excellent

Rene

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Tijuana
Hotel is clean and they gave us a great room away from the elevator.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Alejandro

Stayed 1 night in Nov 2024

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Severo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Yowanda, Rowlett

Traveled with family
Liked: Cleanliness, staff & service
Power outage and NO WATER. Just a place to sleep.
Stayed 1 night in Dec 2024

10/10 Excellent

Armando Vega

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Dec 2024

10/10 Excellent

First

Stayed 1 night in Nov 2024

10/10 Excellent

Funda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice workers
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rohit

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. It is close to shopping center. Provides shuttle service to the airport or border entries. Friendly staff and beautiful hotel. This is my go to hotell whenever I visit Tijuana.
Stayed 1 night in Nov 2024

10/10 Excellent

Jorge Begoña

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024