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Holiday Inn Express & Suites Tijuana Otay by IHG

3.0 star property

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Photo gallery for Holiday Inn Express & Suites Tijuana Otay by IHG

Exterior
Property amenity
Property amenity
Property amenity
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
$135
includes taxes & fees
Feb 8 - Feb 9

Explore the area

View in a map
Lazaro Cardenas 2539, Col. La Pechuga, Tijuana, BC, 22425
  • Place, Alameda Otay
    ‪1 min walk‬
  • Place, Autonomous University of Baja California
    ‪8 min walk‬
  • Place, U.S. Consulate General Tijuana
    ‪17 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Room amenity

Standard Room, 1 King Bed, Accessible Bathtub

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(75 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room (Superior)

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room (Superior)

  • City view
  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn Express & Suites Tijuana Otay by IHG

3-star hotel in Mesa de Otay
This hotel features a fitness center, a snack bar/deli, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Change of towels is available on request.
Holiday Inn Express & Suites Tijuana Otay by IHG offers 135 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. 55-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. A business center is on site at this 3-star property. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Holiday Inn Express & Suites Tijuana Otay by IHG has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2021
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Holiday Inn Express Suites Tijuana Otay by IHG
Holiday Inn Express Suites Tijuana Otay an IHG Hotel
Holiday Inn Express & Suites Tijuana Otay by IHG Hotel
Holiday Inn Express & Suites Tijuana Otay by IHG Tijuana
Holiday Inn Express & Suites Tijuana Otay by IHG Hotel Tijuana

Holiday Inn Express & Suites Tijuana Otay by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 837 out of 1003 reviews
Rating 8 - Good. 106 out of 1003 reviews
Rating 6 - Okay. 19 out of 1003 reviews
Rating 4 - Poor. 13 out of 1003 reviews
Rating 2 - Terrible. 28 out of 1003 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is clean and most importantly feels safe. Food options within the shopping place, walking distance. Complimentary breakfast is good and shuttle service to the airport is also a plus.
Stayed 2 nights in Nov 2025

10/10 Excellent

Diana

Stayed 1 night in Nov 2025

10/10 Excellent

Clodualdo

Liked: Cleanliness, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Juan Antonio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so good, staff, breakfast, room cleanliness and very convenient walking distance to the US consulate
Stayed 2 nights in Oct 2025

10/10 Excellent

Nereyda

Liked: Cleanliness, staff & service, property conditions & facilities
My go-to in the area
Stayed 1 night in Oct 2025

8/10 Good

Egidius, Torri in Sabina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location modern clean rooms
Stayed 1 night in Oct 2025

10/10 Excellent

Araceli

Stayed 2 nights in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
shopping close to Hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Claudia

Stayed 1 night in Oct 2025

10/10 Excellent

Raul

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax with the family. Surrounded by all kinds of reataurants and stores.
Stayed 1 night in Oct 2025

10/10 Excellent

Efren

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jonatan

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the arrangement of the room.
Stayed 1 night in Oct 2025

10/10 Excellent

Hanna Paola

Traveled with family and small children, Traveled with family
Liked: Amenities
Hotel staff extremely friendly, very clean room and lobby very beautiful and updated. Also love the fact that there’s tons of restaurants and bars across the street.
Stayed 1 night in Oct 2025

2/10 Terrible

Martha

Stayed 1 night in Oct 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff always provides an excellent service
Stayed 1 night in Sep 2025

10/10 Excellent

Juan M

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall amenities the best. I have stay in Tijuana many times and different hotels. But This time I was very pleased and happy with the service experience and the hospitality. Thanks To all the employees that made it possible.. 10 out 10 hands down.
Stayed 2 nights in Sep 2025

8/10 Good

ELISA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very safe packing area. I parked in the handicap parking which was right next to the entrance. there was many parking spots available in front of the hotel. the room was very clean. the staff was wonderful. everything was great just one thing I didn't like was that the A/C was loud. it would turn on ever hour for a few minutes and every time it would turn on it was loud. due to this issue i woke up a few times.
Stayed 1 night in Oct 2025

10/10 Excellent

JOSE JUAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great
Stayed 1 night in Sep 2025

10/10 Excellent

SONIA, VICTORVILLE

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for shopping and food, very convenient close to the airport
Stayed 1 night in Sep 2025

10/10 Excellent

Yara G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper amables y limpio.
Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and always ready to help.
Stayed 6 nights in Sep 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing and super helpful rooms were clean and very nice and the breakfast was great in the morning
Stayed 1 night in Sep 2025

10/10 Excellent

Monique

Stayed 2 nights in Sep 2025

10/10 Excellent

Jacky

Stayed 7 nights in Sep 2025

10/10 Excellent

Martin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking kinda hard to get to, but once there, is a really nice hotel..
Stayed 1 night in Sep 2025