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Holiday Inn Express & Suites Tijuana Otay by IHG

3.0 star property

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Photo gallery for Holiday Inn Express & Suites Tijuana Otay by IHG

Welcome to our hotel, where a grand entrance sets the tone for a memorable stay.
Reception area with a sleek desk, comfortable chairs, and a decorative partition.
Welcome to our reception area, featuring a central desk with a unique wall art piece and two counters with a beverage fridge nearby.
Guests can dine al fresco at this outdoor patio, surrounded by lush greenery and modern decor.
Relax in the stylish lounge area with a large wall map, flat-screen TV, and comfortable seating options.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included
$149
includes taxes & fees
Aug 16 - Aug 17

Explore the area

View in a map
Lazaro Cardenas 2539, Col. La Pechuga, Tijuana, BC, 22425
  • Alameda Otay
    ‪1 min walk‬
  • U.S. Consulate General Tijuana
    ‪17 min walk‬
  • Macroplaza Insurgentes
    ‪8 min drive‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Relax in a spacious room with a large bed, desk, and flat-screen TV.

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(70 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Experience a clean and functional bathroom with a large mirror, white sink, and modern toilet.

Standard Room, 1 King Bed, Accessible Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Enjoy a comfortable stay in this well-appointed room featuring a large bed, desk, and chair, with a window offering a view of the outdoors.

Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Two single beds with white bedding, a desk, and a large window.

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room (Superior)

Two single beds with white linens, a desk, and flat-screen TV.

Superior Room (Superior)

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

Relax in a spacious room with a large bed, a desk for work, and a comfortable armchair.

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Experience a clean and functional bathroom with a large mirror, white sink, and modern toilet.

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Two single beds with white linens and a wooden headboard, a desk and chair, and a wall-mounted telephone.

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Similar properties

Relax by the serene pool surrounded by palm trees and lounge chairs.

Fiesta Inn Tijuana Otay

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1204)
$169 nightly
The price was $242
The price is $169 total
includes taxes & fees
Fiesta Inn Tijuana Otay

About this property

Holiday Inn Express & Suites Tijuana Otay by IHG

3-star hotel in Mesa de Otay
This hotel features a fitness center, a snack bar/deli, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Change of towels is available on request.
Holiday Inn Express & Suites Tijuana Otay by IHG offers 135 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. 55-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. A business center is on site at this 3-star property. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Holiday Inn Express & Suites Tijuana Otay by IHG has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2021
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Holiday Inn Express Suites Tijuana Otay by IHG
Holiday Inn Express Suites Tijuana Otay an IHG Hotel
Holiday Inn Express & Suites Tijuana Otay by IHG Hotel
Holiday Inn Express & Suites Tijuana Otay by IHG Tijuana
Holiday Inn Express & Suites Tijuana Otay by IHG Hotel Tijuana

Holiday Inn Express & Suites Tijuana Otay by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 728 out of 886 reviews
Rating 8 - Good. 101 out of 886 reviews
Rating 6 - Okay. 19 out of 886 reviews
Rating 4 - Poor. 11 out of 886 reviews
Rating 2 - Terrible. 27 out of 886 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Adam, Moreno Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2025

10/10 Excellent

Anabel G

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in May 2025

10/10 Excellent

panfilo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in new condition. Rooms are very spacious and it includes free breakfast. Great location near the otay boarder.
Stayed 1 night in May 2025

10/10 Excellent

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love it all
Stayed 1 night in Apr 2025

10/10 Excellent

Luis, El Paso

Liked: Cleanliness, property conditions & facilities
Nice option at the area
Stayed 1 night in Apr 2025

8/10 Good

jose

Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
They need more people checking in customers
Stayed 1 night in May 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and service! Hard to access the shopping center.
Stayed 1 night in May 2025

10/10 Excellent

ADOLFO, bakersfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Clarisa, Pasadena

Stayed 1 night in Mar 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Felt safe . Staying again :)
Stayed 1 night in Mar 2025

10/10 Excellent

Sergio Garcia, Visalia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Geay
Stayed 1 night in Apr 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Blanca

Business traveler, Traveled with family
Liked: Amenities
Only wish breakfast was better.
Stayed 1 night in Apr 2025

10/10 Excellent

Citlali

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Clean rooms. Free breakfast. Parking is a little small
Stayed 1 night in Mar 2025

10/10 Excellent

Vicente

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

iliana

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recepción súper amigables, serviciales, y eficientes! Muchas gracias por su ayuda!
Stayed 1 night in Apr 2025

10/10 Excellent

Johana

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful
Stayed 1 night in Apr 2025

10/10 Excellent

ALEJANDRO, PHOENIX

Stayed 1 night in Apr 2025

10/10 Excellent

Aracely

Stayed 1 night in Mar 2025

10/10 Excellent

Ivette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very courteous, lots of options for breakfast and food was delicious. I would definitely stay here again on my next trip.
Stayed 2 nights in Apr 2025

2/10 Terrible

John, Poway

Liked: Cleanliness, property conditions & facilities
Property policy for service dogs is misleading. The policy states that pets are not allowed, but Service Dogs are permitted. Upon arrival, I was informed dogs are not allowed. I presented my dog’s service dog certificate and veterinary vaccination records to no avail. I was not interested in making a scene and left without getting a refund because I had booked a last minute non refundable reservation. In the end, Expedia got involved and resolved my refund issue, but my point is there “service dog” policy is misleading, as advertised on Expedia, at the time of my reservation.
Stayed 1 night in Apr 2025

8/10 Good

Guadalupe, Chino Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the bed was great. knocking down 1 sta because the AC in the room did not function properly.
Stayed 1 night in Apr 2025