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Hotel Hacienda Aguacaliente

3.0 star property
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Photo gallery for Hotel Hacienda Aguacaliente

Outdoor pool
58-inch Smart TV with cable channels
Luxury Room | 1 bedroom, laptop workspace, blackout drapes, iron/ironing board
Restaurant
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Hot Tub
  • Pool
  • Breakfast available
  • 24/7 front desk
$130
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
4700 Blvd. Salinas Aviacion, Tijuana, BC, 22014
  • Club Campestre Golf Course
    ‪2 min walk‬
  • CAS Visa USA
    ‪15 min walk‬
  • Estadio Caliente
    ‪18 min walk‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪7 min drive‬

Room options

View all photos for Luxury Double Room

Luxury Double Room | 1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Luxury Double Room

8.0 out of 10
Very good
(8 reviews)
  • 452 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room

Luxury Room | 1 bedroom, laptop workspace, blackout drapes, iron/ironing board

Luxury Room

8.6 out of 10
Excellent
(11 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Hacienda Aguacaliente

3-star hotel in Downtown Tijuana
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hotel Hacienda Aguacaliente offers 87 accommodations with complimentary bottled water and blackout drapes/curtains. 58-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Tijuana hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellspa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
Hotel Hacienda Aguacaliente features a full-service spa, 2 hot tubs, an outdoor pool, and a sauna. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This Tijuana hotel also offers spa services and complimentary use of a nearby fitness facility.

Hotel Hacienda Aguacaliente is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Hotel Hacienda Aguacaliente has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: MXN 300 for adults and MXN 200 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • No elevator (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 58-inch smart TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 300 for adults and MXN 200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hacienda Aguacaliente Tijuana
Hotel Hacienda Aguacaliente Hotel
Hotel Hacienda Aguacaliente Tijuana
Hotel Hacienda Aguacaliente Hotel Tijuana

Hotel Hacienda Aguacaliente Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 234 out of 311 reviews
Rating 8 - Good. 42 out of 311 reviews
Rating 6 - Okay. 23 out of 311 reviews
Rating 4 - Poor. 6 out of 311 reviews
Rating 2 - Terrible. 6 out of 311 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alvaro

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a great place to spend your weekend solo, with friends or family. Very secure and the personnel are very polite and helpful like no other hotel I’ve stay before. The rooms are extra clean and with the big screen they have in the rooms is just like being home.
Stayed 1 night in May 2025

10/10 Excellent

JAVIER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, went with my kids and they also loved it, I would definitely recommend this hotel.
Stayed 1 night in May 2025

10/10 Excellent

Adam, Moreno Valley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price very nice Pool will return
Stayed 1 night in May 2025

8/10 Good

Maria

Stayed 2 nights in May 2025

10/10 Excellent

David

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room attendants were amazing, security guards were very helpful and polite. Front desk staff were also super friendly and quick check in. The room was very clean. The only downside is that you could hear everything from the neighbors room.
Stayed 2 nights in May 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel…friendly staff and comfortable bed! We also appreciated the extra layers of security when people came to visit. iGracias!
Stayed 1 night in May 2025

10/10 Excellent

Alejandro

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff made my stay very enjoyable. Great location
Stayed 2 nights in May 2025

2/10 Terrible

Agustin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service they gave us our room and our room was not ready we had to wait for like 1hr to get our room my kids needed to use the restroom made us wait when u would shower the water would go out the restroom and spill water all over outside my kids almost slipped and fell. Bad experience.
Stayed 1 night in May 2025

8/10 Good

brenda

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice and clean. Good price and the staff is super friendly. The breakfast is horrible !!! It was cold, old and just awful. So I don’t recomed eating there. The rest is nice .
Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in May 2025

8/10 Good

Patty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very nice and clean. However, our restroom window was open when we arrived a bit after midnight and the window had no screen. Also when reserving it says there was breakfast included. When we went to have breakfast they said it was only for one person and we had to purchase the other which came out to a little over $15 USD and I only had coffee and papaya. Not worth it! We also left a blanket in the room & I called as soon as we left the premises and they said it was not found our must have been in the laundry room. We went to try & retrieve later in the day and they could not find it.
Stayed 1 night in May 2025

6/10 Okay

Franz

Traveled with group
Stayed 1 night in May 2025

6/10 Okay

Julian

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was a nice hotel. The staff never gave me extra towels the food was ok. Check in was at 3pm i checked in at 3pm but had to wait nearly an hour to get my room.
Stayed 1 night in May 2025

4/10 Poor

Claudia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

disgusting

we showed up at 4 pm and they told us the room wasn’t ready so we left and came back at 9. when we walked in the room there was freshly spilled beer on the dresser, there was hair all over the floor, on the bed, and in the shower. in the shower there was a used container of shampoo on the floor. i asked to have the room cleaned while we had dinner and when we went back to the room the room was still disgusting so i went to buy bleach and i cleaned it myself. The restaurant service was so slow and the food was ok. when i was checking out the receptionist was rude. never again would i stay here
Stayed 2 nights in May 2025

6/10 Okay

Amira

Stayed 1 night in May 2025

6/10 Okay

Agustín

Liked: Cleanliness, property conditions & facilities
Yo hice la reservacion con desayuno incluido y solo me aseptaron un desayuno por cuarto no por 2 perzonas y tube que pagar lodemi esposa porque no me aseptaron esa reservacion con desayuno incluido y eso nose bale
Stayed 2 nights in May 2025

2/10 Terrible

Rosa

Disliked: Amenities
El cuarto huele horrible, no servia el aire acondicionado, no tenian plancha, no.secadora y no contestan el telefono en recepcion.
Stayed 1 night in May 2025

6/10 Okay

Juan M.

Liked: Cleanliness, amenities, property conditions & facilities
What I liked about the property is the style and area What I did not like that reception made us wait for 10 minutes with out apologies for us to check in They need more help to check in customers
Stayed 1 night in May 2025

10/10 Excellent

Robert

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is awesome. Great area. Clean, friendly, safe and food were top notch. We'll be back. Pool and Spa open till 10 with food and drinks available. Love it and our kids did too.
Stayed 1 night in May 2025

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Samantha

Stayed 1 night in May 2025

10/10 Excellent

Oscar

Stayed 2 nights in May 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful . The staff and service also exceptional. The area was inconvenient, busy, and noisy. With limited dining in area.
Stayed 2 nights in May 2025