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Hotel Hacienda Santana

3.0 star property

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Photo gallery for Hotel Hacienda Santana

Lobby sitting area
Romantic Room | Premium bedding, in-room safe, blackout drapes, soundproofing
Front of property - evening/night
Outdoor spa tub
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

Map
Carretera Tecate Ensenada, Km.3.781 Colonia Maclovio Herrera, Tecate, BC, 21460
  • Miguel Hidalgo Park
    ‪5 min drive‬
  • La Madre Monument
    ‪5 min drive‬
  • Tecate Border
    ‪5 min drive‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪38 min drive‬

Room options

View all photos for Romantic Room

Romantic Room | Premium bedding, in-room safe, blackout drapes, soundproofing

Romantic Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Double Room, 2 Double Beds, Non Smoking

Premier Double Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, blackout drapes, soundproofing

Premier Double Room, 2 Double Beds, Non Smoking

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Double Room Single Use

Traditional Double Room Single Use | Premium bedding, in-room safe, blackout drapes, soundproofing

Traditional Double Room Single Use

  • Sleeps 2
  • 1 Twin Bed and 1 Large Twin Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Premium bedding, in-room safe, blackout drapes, soundproofing

Premier Room, 1 King Bed

  • Mountain view
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio, 2 Queen Beds, Terrace, Poolside

Family Studio, 2 Queen Beds, Terrace, Poolside | Premium bedding, in-room safe, blackout drapes, soundproofing

Family Studio, 2 Queen Beds, Terrace, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room

Traditional Room | Premium bedding, in-room safe, blackout drapes, soundproofing

Traditional Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Hacienda Santana

3-star Tecate hotel with heated floors
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite.
Hotel Hacienda Santana offers 71 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 15 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Hotel Hacienda Santana provides an indoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This family-friendly hotel also offers a terrace, an arcade/game room, and tour/ticket assistance. Onsite uncovered self parking is complimentary.

Hotel Hacienda Santana is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Bajo Tierra - Onsite family restaurant. Guests can enjoy drinks at the bar.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bajo Tierra

Things to do

  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (50 inches high)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heated floor
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500.00 per pet, per night
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 900.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 2000.00 per accommodation, per night (for stays between 01 May - 30 September)

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: MXN 500.00 per pet, per night
  • Rollaway bed fee: MXN 900.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Property Registration Number Licencia Municipal de Operaciones para ejercer actividades mercantiles

We should mention

This property does not have elevators
The seasonal pool will be open from April to October
Guests under 15 years old are not allowed in the hot tub, and guests under 18 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Hotel Hacienda Santana Tecate
Hacienda Santana Tecate
Hacienda Santana
Hotel Hacienda Santana Hotel
Hotel Hacienda Santana Tecate
Hotel Hacienda Santana Hotel Tecate

Hotel Hacienda Santana Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 541 out of 752 reviews
Rating 8 - Good. 151 out of 752 reviews
Rating 6 - Okay. 30 out of 752 reviews
Rating 4 - Poor. 8 out of 752 reviews
Rating 2 - Terrible. 22 out of 752 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel on a great location for me, is near my family plus a little out of the downtown area and towards the road to Ensenada and Ruta de el Vino.... I have stay there several times and I have never been disappoint at all, I would highly recommend it to everyone...
Stayed 2 nights in Feb 2025

6/10 Okay

Jazmin

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Very disappointed because we wanted to spend some time in the garden area and the day was perfect to spend a little time in the jacuzzi and I think the correct thing would have been for them to tell you when booking that the common area where the pool and jacuzzi are are closed. They made us spend more, because we did want to enjoy the facilities and we couldn't. I don't think I'll come back, which is a shame because you can't stay in your room all day. Disappointed by Expedia or Hotel Santana for not notifying that the amenities were closed, we could have made a different decision.
Stayed 1 night in Feb 2025

8/10 Good

Rita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos hospedamos el fin de semana, el personal como siempre fue muy atento. La unica sugerencia es que deberian de cambiar las toallas y aque de blancas ya se ven vieja y percudidas, casi cafe/gris.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rosy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bien. Los cuartos limpios y cómodos. El personal fue muy amable y nos sentimos bienvenidos.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

angelica

Liked: Cleanliness, property conditions & facilities
Un buen hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusta mucho la area muy limpio todo y lo recomiendo el desayuno muy bueno
Stayed 1 night in Jan 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Jan 2025

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay and I would highly recommend this hotel to anyone who visits Tecate
Stayed 1 night in Jan 2025

10/10 Excellent

Elba

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy husband!

My husband was impressed with the service, he wakes up to coffee and the night worker tolf him he makes coffee at 5:30 before his shift ends,but if he was up at 5 let him know he would have it sooner. Happy husband!
Stayed 2 nights in Jan 2025

8/10 Good

Amador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

joe

Stayed 1 night in Sep 2024

10/10 Excellent

joe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice
Stayed 1 night in Jan 2025

10/10 Excellent

Krista

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love to stay here, lovely rooms, great staff. Good food walkable in the area
Stayed 1 night in Dec 2024

4/10 Poor

Carlos

Traveled with partner
Liked: Staff & service
All the water from shower when all the way to my bed….than they gave me another room and the blankers from bed smell like ass…
Stayed 1 night in Dec 2024

10/10 Excellent

frank

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice clean place, great reataurant and really friendly staff.
Stayed 2 nights in Dec 2024

4/10 Poor

William

Traveled with partner
The road noise and construction was a constant in the room. Very hard to sleep. The bar and hotel themself where very nice.
Stayed 1 night in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Orlando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, super safe, clean, very quiet! Building is fancy, very Mexican colonial structure, nice beatiful stairs in the lobby, great place to take pictures
Stayed 1 night in Dec 2024

8/10 Good

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s always a pleasure to stay in Hacienda Santana.
Stayed 1 night in Dec 2024

10/10 Excellent

whitney

Liked: Cleanliness, amenities, property conditions & facilities
I had a very nice stay here. The staff was friendly and accommodating. The room was quiet and clean. The restaurant was amazing 10/10
Stayed 3 nights in Oct 2024

4/10 Poor

Mayra

Stayed 1 night in Oct 2024

8/10 Good

Reynaldo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Corey

Stayed 1 night in Nov 2024