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Hotel Hacienda Santana

3.0 star property

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Photo gallery for Hotel Hacienda Santana

Lobby sitting area
Bar (on property)
Front of property - evening/night
Exterior
Indoor pool, seasonal outdoor pool, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

Map
Carretera Tecate Ensenada, Km.3.781 Colonia Maclovio Herrera, Tecate, BC, 21460
  • Nuestra Senora de Guadalupe Church
    ‪4 min drive‬
  • Miguel Hidalgo Park
    ‪5 min drive‬
  • La Madre Monument
    ‪5 min drive‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪44 min drive‬

Room options

View all photos for Romantic Room

Romantic Room | Premium bedding, in-room safe, blackout drapes, soundproofing

Romantic Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Double Room, 2 Double Beds, Non Smoking

Premier Double Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, blackout drapes, soundproofing

Premier Double Room, 2 Double Beds, Non Smoking

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Double Room Single Use

Traditional Double Room Single Use | Premium bedding, in-room safe, blackout drapes, soundproofing

Traditional Double Room Single Use

  • Sleeps 2
  • 1 Twin Bed and 1 Large Twin Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Premium bedding, in-room safe, blackout drapes, soundproofing

Premier Room, 1 King Bed

  • 366 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio, 2 Queen Beds, Terrace, Poolside

Family Studio, 2 Queen Beds, Terrace, Poolside | Premium bedding, in-room safe, blackout drapes, soundproofing

Family Studio, 2 Queen Beds, Terrace, Poolside

  • Sleeps 5
  • 2 Queen Beds

View all photos for Traditional Room

Traditional Room | Premium bedding, in-room safe, blackout drapes, soundproofing

Traditional Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Hacienda Santana

3-star Tecate hotel with heated floors
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite.
Hotel Hacienda Santana offers 71 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 15 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Hotel Hacienda Santana provides an indoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This family-friendly hotel also offers a terrace, an arcade/game room, and tour/ticket assistance. Onsite uncovered self parking is complimentary.

Hotel Hacienda Santana is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Bajo Tierra - Onsite family restaurant. Guests can enjoy drinks at the bar.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bajo Tierra

Things to do

  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heated floor
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The property will be renovating from February 23 2025 to March 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Select guestrooms
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500.00 per pet, per night
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 900.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 2000.00 per accommodation, per night (for stays between 01 May - 30 September)

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: MXN 500.00 per pet, per night
  • Rollaway bed fee: MXN 900.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Property Registration Number Licencia Municipal de Operaciones para ejercer actividades mercantiles

We should mention

This property does not have elevators
The seasonal pool will be open from April to October
Guests under 15 years old are not allowed in the hot tub, and guests under 18 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Hotel Hacienda Santana Tecate
Hacienda Santana Tecate
Hacienda Santana
Hotel Hacienda Santana Hotel
Hotel Hacienda Santana Tecate
Hotel Hacienda Santana Hotel Tecate

Hotel Hacienda Santana Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 522 out of 727 reviews
Rating 8 - Good. 145 out of 727 reviews
Rating 6 - Okay. 30 out of 727 reviews
Rating 4 - Poor. 8 out of 727 reviews
Rating 2 - Terrible. 22 out of 727 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Amador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

joe

Stayed 1 night in Sep 2024

10/10 Excellent

joe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice
Stayed 1 night in Jan 2025

10/10 Excellent

Krista

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love to stay here, lovely rooms, great staff. Good food walkable in the area
Stayed 1 night in Dec 2024

4/10 Poor

Carlos

Traveled with partner
Liked: Staff & service
All the water from shower when all the way to my bed….than they gave me another room and the blankers from bed smell like ass…
Stayed 1 night in Dec 2024

10/10 Excellent

frank

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice clean place, great reataurant and really friendly staff.
Stayed 2 nights in Dec 2024

4/10 Poor

William

Traveled with partner
The road noise and construction was a constant in the room. Very hard to sleep. The bar and hotel themself where very nice.
Stayed 1 night in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Orlando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, super safe, clean, very quiet! Building is fancy, very Mexican colonial structure, nice beatiful stairs in the lobby, great place to take pictures
Stayed 1 night in Dec 2024

8/10 Good

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s always a pleasure to stay in Hacienda Santana.
Stayed 1 night in Dec 2024

10/10 Excellent

whitney

Liked: Cleanliness, amenities, property conditions & facilities
I had a very nice stay here. The staff was friendly and accommodating. The room was quiet and clean. The restaurant was amazing 10/10
Stayed 3 nights in Oct 2024

4/10 Poor

Mayra

Stayed 1 night in Oct 2024

8/10 Good

Reynaldo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Corey

Stayed 1 night in Nov 2024

10/10 Excellent

Ashley

Stayed 1 night in Nov 2024

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 , will come back again
Nice hotel, love the security upon entering. Parking felt safe and secure. Check in was easy. Got my keys at 6pm and left. I came back at midnight and I was greeted nicely from the parking security guard. Double bed room was large and clean. Got the top floor. Stairs are a pain but its okay. Beds were comfy and soft. Shower was nice. Only cold or lukewarm water, no hot water. Free breakfast was a plus. Super delicious chilaquiles. Note that the milk is served at room temperature. Pool area and outside is very nice. They have a restaurant underground that I didnt get to try but looked very nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Victor

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, Tecate necesita mas lugares de esta categoría, buen precio y vale la pena
Stayed 1 night in Nov 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time. I like very much. Very cossy
Stayed 1 night in Dec 2024

10/10 Excellent

EDGAR

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Dec 2024

10/10 Excellent

jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Nov 2024

8/10 Good

MARCOS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

EDGAR

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Great!
Stayed 1 night in Nov 2024