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Hotel Jatay

3.0 star property

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Photo gallery for Hotel Jatay

Comfort Double Room | Blackout drapes, free WiFi, bed sheets
Front of property
Smart TV
Reception
Smart TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking available
  • Room service
  • 24/7 front desk

Explore the area

Map
Playas de Tijuana Sección Monumental, Av. Del Pacifico #560, Tijuana, BC, 22504
  • San Ysidro Border Crossing
    ‪8 min drive‬
  • Las Americas Premium Outlets
    ‪8 min drive‬
  • Centro Cultural Tijuana
    ‪9 min drive‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪15 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room | Blackout drapes, free WiFi, bed sheets

Comfort Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Blackout drapes, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, Non Smoking

  • Sleeps 4
  • 2 King Beds

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About this property

Hotel Jatay

3-star hotel in Playas de Tijuana
Along with a restaurant, this smoke-free hotel has valet parking and spa services. WiFi in public areas is free. Additionally, 24-hour room service, a 24-hour front desk, and tour/ticket assistance are onsite.
Hotel Jatay offers 72 accommodations with hair dryers and complimentary toiletries. Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Tijuana hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers spa services, tour/ticket assistance, and 24-hour room service. Parking is available onsite for a surcharge.

Hotel Jatay is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
Hotel Jatay has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available
  • Valet parking on site (MXN 100 per stay)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 200 for adults and MXN 150 for children
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • On the beach

Spa

  • Massage
  • Spa services

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service

More

  • Free local calls
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: MXN 400 for check-in between 7:00 PM and 10:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 400

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 for adults and MXN 150 for children
  • Valet parking fee: MXN 100 per stay
  • Late check-in fee: MXN 400 for check-in between 7:00 PM and 10:00 PM
  • Late check-out fee: MXN 400 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Jatay Tijuana
Jatay Tijuana
Hotel Jatay Hotel
Hotel Jatay Tijuana
Hotel Jatay Hotel Tijuana

Hotel Jatay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 571 out of 1001 reviews
Rating 8 - Good. 228 out of 1001 reviews
Rating 6 - Okay. 108 out of 1001 reviews
Rating 4 - Poor. 47 out of 1001 reviews
Rating 2 - Terrible. 47 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sonia

Stayed 1 night in Feb 2025

10/10 Excellent

Eunice

Stayed 1 night in Mar 2025

10/10 Excellent

Juan, Grandview

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Feb 2025

4/10 Poor

Yendys

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No housekeeping if you stay longer than a day unless you exit your room by 8am. Isn’t cool if you want to sleep in. Complain and was told we can provide you with clean linen but you gotta make your own bed. Also not cool. Plumbing wasn’t good the sink and shower was clogged up. Overall not a good experience this time.
Stayed 2 nights in Feb 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Very positive experience. Best to request a room with an ocean view. Helpful staff. Great location.
Stayed 4 nights in Jan 2025

10/10 Excellent

Gustavo

Stayed 1 night in Feb 2025

10/10 Excellent

Sivarat

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Robbie

Traveled with family
Liked: Staff & service, amenities
Carpet is outdated. Good location and friendly staff. Wish i would have had an ocean view room
Stayed 1 night in Feb 2025

10/10 Excellent

noelia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really clean and all staff where nice
Stayed 2 nights in Feb 2025

10/10 Excellent

carla

Stayed 2 nights in Feb 2025

2/10 Terrible

luis

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor service and dirty rooms
Stayed 4 nights in Jan 2025

6/10 Okay

Chris

Traveled with family
Liked: Cleanliness
Room was clean. They do not provide wash cloths. Very noisy area
Stayed 2 nights in Feb 2025

10/10 Excellent

Sabrina

Stayed 2 nights in Dec 2024

10/10 Excellent

Maureen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for a quick trip to Tijuana.
Stayed 1 night in Feb 2025

2/10 Terrible

javier

Disliked: Amenities, property conditions & facilities
The property matters not against the headboard, cold as hell no heating! Power to the elevator and building went out twice for two whole days. Loud music late at night from nearby clubs! Poor room service!
Stayed 5 nights in Jan 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch
Stayed 2 nights in Jan 2025

10/10 Excellent

Raul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow

I was very impressed with the staff and they were very helpful and would definitely go back.
Stayed 2 nights in Jan 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, small a bit noisy noisy but its expected as it is in the heart of playas.
Stayed 1 night in Jan 2025

10/10 Excellent

Anabel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect at the hotel. They are friendly, respectful and the hotel is very clean. The only bad thing will always be the parking. That would be the worst thing for me. Sometimes you struggle to get your car out or park your car.
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Is OK
Stayed 2 nights in Jan 2025

10/10 Excellent

Vita

Stayed 1 night in Sep 2024

8/10 Good

ALEXANDER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Jan 2025

4/10 Poor

Alma

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Staff was rude, including management. Ive noticed every time I stay at Jatay they make a big deal about the parking. Manager was the rudest person at check in.
Stayed 1 night in Jan 2025

4/10 Poor

Xingang

Stayed 4 nights in Dec 2024