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Hotel Jatay

3.0 star property
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Photo gallery for Hotel Jatay

Comfort Double Room | Blackout drapes, free WiFi, bed sheets
Smart TV
Restaurant
Exterior
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Room service
  • 24/7 front desk
  • Housekeeping
$81
includes taxes & fees
Sep 9 - Sep 10

Explore the area

View in a map
Playas de Tijuana Sección Monumental, Av. Del Pacifico #560, Tijuana, BC, 22504
  • San Ysidro Border Crossing
    ‪8 min drive‬
  • Las Americas Premium Outlets
    ‪8 min drive‬
  • Centro Cultural Tijuana
    ‪9 min drive‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪15 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room | Blackout drapes, free WiFi, bed sheets

Comfort Double Room

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Blackout drapes, free WiFi, bed sheets

Standard Room

8.8 out of 10
Excellent
(21 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, Non Smoking

  • Sleeps 4
  • 2 King Beds

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About this property

Hotel Jatay

3-star hotel in Playas de Tijuana
Along with a restaurant, this smoke-free hotel has spa services and 24-hour room service. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a porter/bellhop are onsite.
Hotel Jatay offers 72 accommodations with hair dryers and complimentary toiletries. Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Tijuana hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers spa services, tour/ticket assistance, and 24-hour room service. Complimentary valet parking is available on site.

Hotel Jatay is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
Hotel Jatay has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 200 for adults and MXN 150 for children
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • On the beach

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service

More

  • Free local calls
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: MXN 400 for check-in between 7:00 PM and 10:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 400

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 for adults and MXN 150 for children
  • Late check-in fee: MXN 400 for check-in between 7:00 PM and 10:00 PM
  • Late check-out fee: MXN 400 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Jatay Tijuana
Jatay Tijuana
Hotel Jatay Hotel
Hotel Jatay Tijuana
Hotel Jatay Hotel Tijuana

Hotel Jatay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 571 out of 1010 reviews
Rating 8 - Good. 231 out of 1010 reviews
Rating 6 - Okay. 109 out of 1010 reviews
Rating 4 - Poor. 52 out of 1010 reviews
Rating 2 - Terrible. 47 out of 1010 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Raquel

Liked: Cleanliness
Disliked: Staff & service, room comfort
The place is decent nice and for the price is good the only thing is that they need to work on their customer service starting with the Valet person as i think that hes the first one to greed and make you feel welcome they give you a complementary breakfast but when i went to get i did not feel welcome the person that was in the register completely ignored me with out saying anything till i told him i was trying to get the complementary breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Angel

Stayed 2 nights in May 2025

6/10 Okay

Cinthia

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We had 2 rooms, 1 with 2 queen beds and 1 with a king bed. They were both nice but I did notice ours with the king bed had no chair or trash bin in our room like the 2 queen room. The rooms also have no mini fridge so just keep that in mind. Our room was next to the stairs and you can hear people in the hallway passing by. Location was good, staff is very friendly and the hotel is clean. The parking felt safe and secure. They have a couple of spaces under the hotel and then right next door they have a gated area.
Stayed 3 nights in May 2025

6/10 Okay

Miguel

Stayed 3 nights in May 2025

10/10 Excellent

ana carina

Stayed 1 night in Mar 2025

10/10 Excellent

Salvador

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Juan, Mexicali

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, near shore, beach, places to do shopping; some minor details with the lighting and outside noises but overall good place to stay and take all the good things of a beach atmosphere vibes.
Stayed 3 nights in May 2025

6/10 Okay

Edith, Los Angeles

Traveled with family
Liked: Amenities
The shower is big enough got water. The only thing that I didn't like is the carpet looks dirty and the blankets on top looks with stains of oil or something and the towels are old and smells bad.
Stayed 1 night in May 2025

10/10 Excellent

Emigdio, San Jacinto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2025

4/10 Poor

ELISA OCHOA

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our door lock was not working, so when i called reception, somebody from maintenance came and said "oh yes, its not working but it will be fixed until tomorrow", i was travelling with my daughters and felt powerless & unsafe. we had to move a sofa in order to lock the door.
Stayed 1 night in Apr 2025

6/10 Okay

Taina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

efrain

Traveled with family
Liked: Cleanliness, staff & service
No wifi service for tv or room phone line to call fromt desk or restaurant
Stayed 1 night in Apr 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Loved everything about it! Staff was amazing!
Stayed 2 nights in Apr 2025

10/10 Excellent

Judy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe hotel

Nice weekend getaway. Across the street from Playas de TJ. A bit noisy with hotel staff on the 3rd floor, felt super safe w/all the police presence. We would stay here again, but on a different floor and maybe a view of the outside instead of the hallway would be nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert, Murrieta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well here stayed here many times and never disappointed
Stayed 1 night in Apr 2025

8/10 Good

Santos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Very convenient location

Very clean and location is very convenient, right in front of Playas de Tijuana Malecon. Only issue is looking for a parking spot. Plenty of places to go eat.
Stayed 1 night in Mar 2025

10/10 Excellent

CLAUDIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2025

2/10 Terrible

Bri

Traveled with family
Disliked: Amenities, property conditions & facilities
Our room experience was horrible. The wi-fi didn’t work at all, I called the front desk, they said that they will reset the system but it never worked. There was no hot water, we had to shower with cold water in the morning. The AC did not work at all, it was extremely hot at night to top it off the AC light was ON the whole night, it was like sleeping with the lights on. Our window view was their back stock area, full or toilet paper, mops and cleaning supplies our beds were also very hard. I’m have never left a review before even with bad experience because I don’t like to talk negative instead I love to help business but this was very very upsetting :(
Stayed 1 night in Apr 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Good clean hotel. Very good location.
Stayed 1 night in Apr 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jasmine

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach and many shops around the property.
Stayed 1 night in Apr 2025

10/10 Excellent

Evangelina

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 4 nights in Apr 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was clean and well located. Tons of places to walk to. The only caveat is that the rooms on the south side are next to all the music and noise. And on the weekend it goes on late into the night. Otherwise it was a great stay. The restaurant upstairs has good breakfast.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert, Murrieta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was on point and excellent
Stayed 2 nights in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great beach hotel for the price

Had a nice couple of nights in a room with a side sea view the room had basic amenities and the bedding looks old. It was clean enough and I can't really complain for the cost! Great location, just over the road from the beach with a 7eleven and plenty of restaurants and bars along the prom. There isn't that much to do in Playa De Tijuana but I found it more relaxing than the Downtown area.
Breakfast
Front of hotel
Stayed 2 nights in Apr 2025