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Hotel Jatay

3.0 star property

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Photo gallery for Hotel Jatay

Relax in a stylish room with a large padded headboard, bedside table, and comfortable white bedding.
Enjoy breathtaking views of the sea from this room's expansive window.
Enjoy casual dining in a stylish space with a central counter, booths, and tables.
Welcome to our hotel lobby, featuring a reception desk with clocks displaying global times, a staircase, and a seating area with comfortable sofas and armchairs.
Welcome to our reception area, where guests can check in and relax on the sofa or bench.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Room service
  • 24/7 front desk

Explore the area

Map
Playas de Tijuana Sección Monumental, Av. Del Pacifico #560, Tijuana, BC, 22504
  • San Ysidro Border Crossing
    ‪8 min drive‬
  • Las Americas Premium Outlets
    ‪8 min drive‬
  • Centro Cultural Tijuana
    ‪9 min drive‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪15 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room | Blackout drapes, free WiFi, bed sheets

Comfort Double Room

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Blackout drapes, free WiFi, bed sheets

Standard Room

9.2 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, Non Smoking

  • Sleeps 4
  • 2 King Beds

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About this property

Hotel Jatay

3-star hotel in Playas de Tijuana
Along with a restaurant, this smoke-free hotel has valet parking and spa services. WiFi in public areas is free. Additionally, 24-hour room service, a 24-hour front desk, and tour/ticket assistance are onsite.
Hotel Jatay offers 72 accommodations with hair dryers and complimentary toiletries. Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Tijuana hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers spa services, tour/ticket assistance, and 24-hour room service. Parking is available onsite for a surcharge.

Hotel Jatay is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
Hotel Jatay has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available
  • Valet parking on site (MXN 100 per stay)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 200 for adults and MXN 150 for children
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • On the beach

Spa

  • Massage
  • Spa services

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service

More

  • Free local calls
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: MXN 400 for check-in between 7:00 PM and 10:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 400

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 for adults and MXN 150 for children
  • Valet parking fee: MXN 100 per stay
  • Late check-in fee: MXN 400 for check-in between 7:00 PM and 10:00 PM
  • Late check-out fee: MXN 400 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Jatay Tijuana
Jatay Tijuana
Hotel Jatay Hotel
Hotel Jatay Tijuana
Hotel Jatay Hotel Tijuana

Hotel Jatay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 575 out of 1014 reviews
Rating 8 - Good. 234 out of 1014 reviews
Rating 6 - Okay. 108 out of 1014 reviews
Rating 4 - Poor. 49 out of 1014 reviews
Rating 2 - Terrible. 48 out of 1014 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jasmine

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach and many shops around the property.
Stayed 1 night in Apr 2025

10/10 Excellent

Evangelina

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 4 nights in Apr 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was clean and well located. Tons of places to walk to. The only caveat is that the rooms on the south side are next to all the music and noise. And on the weekend it goes on late into the night. Otherwise it was a great stay. The restaurant upstairs has good breakfast.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert, Murrieta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was on point and excellent
Stayed 2 nights in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great beach hotel for the price

Had a nice couple of nights in a room with a side sea view the room had basic amenities and the bedding looks old. It was clean enough and I can't really complain for the cost! Great location, just over the road from the beach with a 7eleven and plenty of restaurants and bars along the prom. There isn't that much to do in Playa De Tijuana but I found it more relaxing than the Downtown area.
Breakfast
Front of hotel
Stayed 2 nights in Apr 2025

4/10 Poor

Jesse

Stayed 1 night in Apr 2025

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Nice decent rooms.
Stayed 1 night in Apr 2025

8/10 Good

Amanda

Business traveler
Liked: Staff & service, property conditions & facilities
Would have been better if you could open the blinds to get a better view of the beach as the room seemed a little too dark at times.
Stayed 7 nights in Mar 2025

10/10 Excellent

Bernardo

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay , very close to shopping and eating places .
Stayed 3 nights in Mar 2025

10/10 Excellent

Oscar

Stayed 2 nights in Mar 2025

10/10 Excellent

Claudia, Whittier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent. Everyone was friendly and nice. Parking was difficult. Had to park on the street both nights we were there. Pillows are too lumpy.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Jasmine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how close it was to the ocean and accessible to all of the restaurants and beach. They had a promotion for their spa. Buy one get one free. It was a perfect way to start our getaway
Stayed 2 nights in Mar 2025

2/10 Terrible

Carole, ALTO

Traveled with group
Disliked: Amenities
Worst hotel stay of my LIFE. Dirty Nothing works
Stayed 1 night in Mar 2025

10/10 Excellent

Marcus

Stayed 2 nights in Feb 2025

10/10 Excellent

Roxana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was close to the beach. The walls were thin so I listened to the ocean all night. Breakfast was good. I got a massage, which was wonderful. Very enjoyable visit.
Stayed 3 nights in Dec 2024

10/10 Excellent

Eveliz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta fue nuestra segunda estancia en Hotel Jatay y el personal como siempre muy amable, servicial y nos encanta lo cerca que esta a la playa. Al igual nos encanto que pudimos obtener un cuarto con vista al mar. Esperamos regresar pronto!
Stayed 5 nights in Mar 2025

10/10 Excellent

Leovy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

lilian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good experience parking is limited
Stayed 2 nights in Mar 2025

8/10 Good

Jose

Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Stayed 1 night in Mar 2025

8/10 Good

CLAUDIA

Liked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Sonia

Stayed 1 night in Feb 2025