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Hotel Lucerna Tijuana

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Lucerna Tijuana

Terrace/patio
Outdoor pool
Reception
6 bars/lounges
Terrace/patio

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Air conditioning

Explore the area

Map
Paseo del los Heroes #10902, Zona Rio, Tijuana, BC, 22320
  • CAS Visa USA
    8 min walk
  • Paseo Chapultepec
    13 min walk
  • Plaza Rio Commercial Center
    14 min walk
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    11 min drive

Room options

View all photos for Deluxe Room EXPEDIA

Deluxe Room EXPEDIA | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room EXPEDIA

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | Premium bedding, in-room safe, desk, blackout drapes

Executive Room, 2 Double Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Lucerna select, 1 Cama King Size

Lucerna select, 1 Cama King Size | Premium bedding, in-room safe, desk, blackout drapes

Lucerna select, 1 Cama King Size

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Double Beds

  • 323 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Double Room Deluxe

Premium bedding, in-room safe, desk, blackout drapes

Double Room Deluxe

  • Sleeps 4

View all photos for Single Room Executive

Premium bedding, in-room safe, desk, blackout drapes

Single Room Executive

  • Sleeps 2

View all photos for Double Room Executive

Premium bedding, in-room safe, desk, blackout drapes

Double Room Executive

  • Sleeps 4

View all photos for Single Room Deluxe

Premium bedding, in-room safe, desk, blackout drapes

Single Room Deluxe

  • Sleeps 2

View all photos for Room Luxury

Premium bedding, in-room safe, desk, blackout drapes

Room Luxury

  • Sleeps 2

Similar properties

Exterior

Grand Hotel Tijuana

Pool
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (3012)
The price is $107
per night
$121 total
includes taxes & fees
Dec 10 - Dec 11
Grand Hotel Tijuana

About this property

Hotel Lucerna Tijuana

4.5-star hotel in Zona Rio
This smoke-free hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 6 bars/lounges, a fitness center, and a snack bar/deli. Housekeeping is available on request.
Hotel Lucerna Tijuana offers 168 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies or patios. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
In addition to a full-service spa, Hotel Lucerna Tijuana features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 6 bars/lounges. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and meeting rooms. This luxury hotel also offers a terrace, a garden, and concierge services. Complimentary self parking is available on site.

Hotel Lucerna Tijuana is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and noon.
Hotel Lucerna Tijuana has 2 restaurants on site.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: USD 28 for adults and USD 16 for children
  • 2 restaurants
  • 6 bars/lounges
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • 3 buildings
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 28 for adults and USD 16 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Lucerna
Hotel Lucerna Tijuana
Lucerna Hotel
Lucerna Hotel Tijuana
Lucerna Tijuana Hotel
Tijuana Hotel Lucerna
Tijuana Lucerna
Lucerna Tijuana
Lucerna
Hotel Lucerna Tijuana Hotel
Hotel Lucerna Tijuana Tijuana
Hotel Lucerna Tijuana Hotel Tijuana

Hotel Lucerna Tijuana Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 656 out of 1051 reviews" "
Rating 8 - Good. 163 out of 1051 reviews" "
Rating 6 - Okay. 95 out of 1051 reviews" "
Rating 4 - Poor. 59 out of 1051 reviews" "
Rating 2 - Terrible. 78 out of 1051 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andres

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE POOL QUITE
GREAT LOCATION 3RD FLOOR WAS PERFECT FOR ME
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un clasico pero muy bueno y bien ubicado
Stayed 1 night in Aug 2024

2/10 Terrible

alexander

Traveled with family
Disliked: Staff & service
Very unhappy with the service we got there at 3 o’clock, and our rooms were not available until almost 5 not acceptable.. To make things worse, I didn’t get what I reserve..
Stayed 1 night in Aug 2024

10/10 Excellent

Delia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff service and property very nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Abelino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

8/10 Good

Eddie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Kinda noisy from street traffic and AC wouldn’t work properly didnt cool the room. Food was good and pool was fun.
Stayed 1 night in Aug 2024

4/10 Poor

Jesus

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
.
Stayed 1 night in Aug 2024

10/10 Excellent

Isidro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Aug 2024

2/10 Terrible

Carlos

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Isidro

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Erika J

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2024

4/10 Poor

Manny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Bueno
Last minute checkin and for the price of the room it was it worth the stay. I sent a request to get moved through hotels.com and that they will let the hotel know and to wait for an email. The room was a bit outdated floor was dirty no hot water in the shower and tile in the shower was broken. For suppossidly 4 🌟 room was actually a 1 🌟
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Stayed 1 night in Jul 2024

10/10 Excellent

Azalea

.
Stayed 1 night in Aug 2024

10/10 Excellent

Eric

Stayed 2 nights in Aug 2024

2/10 Terrible

Cesar

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
A/c didn’t work called several times they sent someone to repair it but didn’t work they decided to switch rooms at midnight but our children were asleep it was very inconvenience to our family so we had to sleep in a hot room for 2 nights
Stayed 2 nights in Aug 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Isabel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This Hotel is over priced for what you get. we first checked in room 211 smelled like urine and the AC was not working. If you pay $20.00 more you can stay at K Towers which is nice and clean . I have stayed their and I loved it. STAY AWAY from LUCERNA
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Stayed 1 night in Aug 2024

8/10 Good

Tom

Business traveler
NICE HOTEL BUT THAY CAN DO BETTER WITH SERVICES
Was experience that i won't forget no body deserves to others, it start one of the electrical outlets not working for air hair dryer, shower drain was pluged , water drain out all over the room, this happened after 9:00 pm we have to evacuate to other room ,for the night around 10 pm the hotel personal came to clean and fixed the issue with drain other than that No offers for the inconvenience of our staying
Stayed 1 night in Aug 2024

8/10 Good

Ahmed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room AC was locked at certain temperature (21C) which was a bit warmer than what I like.
Stayed 1 night in Aug 2024

6/10 Okay

Rosalinda

Traveled with group
Liked: Cleanliness, staff & service, room comfort
I love this hotel, the service and location. The only issue was the AC. It wasn’t working well that night.
Stayed 1 night in Jul 2024

10/10 Excellent

BLANCA ELIZABETH

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 3rd time staying at this hotel and first review. I Love this hotel and staff! I felt safe, service is top notch, and food was great! I did feel like some areas of the bathtub trim/caulking needed to be redone and the reading light near the bed went out and they were unable to replace the bulb for some reason but overall the room was clean and bed was super comfortable. I will definitely return. Thank you Lecerna for a comfortable stay.
Stayed 3 nights in Aug 2024

6/10 Okay

Carmen

Liked: Staff & service
Noise
Stayed 1 night in Aug 2024