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Hotel Palacio Azteca

3.5 star property

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Photo gallery for Hotel Palacio Azteca

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Point of interest
Point of interest
Point of interest
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Free airport shuttle
  • Spa
  • Pool

Explore the area

Map
Blvd Cuauhtemoc Sur N.213, Col davila, Tijuana, BC, 22400
  • CAS Visa USA
    ‪11 min walk‬
  • Plaza Rio Commercial Center
    ‪14 min walk‬
  • Hidalgo Market
    ‪15 min walk‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 484 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Master Suite with Jacuzzi

In-room safe, desk, blackout drapes, iron/ironing board

Master Suite with Jacuzzi

  • 646 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room

  • 646 sq ft
  • Sleeps 2
  • 2 King Beds and 2 Double Sofa Beds

Similar properties

Exterior

Grand Hotel Tijuana

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (3196)
The price is $119
per night
$143 total
includes taxes & fees
Mar 8 - Mar 9
Grand Hotel Tijuana

About this property

Hotel Palacio Azteca

3.5-star hotel in Downtown Tijuana
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free full breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free airport shuttle. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hotel Palacio Azteca offers 201 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and sports massages.
Hotel Palacio Azteca features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 7 meeting rooms. Event facilities measuring 5000 square feet (465 square meters) include a conference center. This family-friendly hotel also offers spa services, a terrace, and tour/ticket assistance. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite uncovered self parking and covered valet parking are complimentary.

Hotel Palacio Azteca is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and noon.
Ixchel Restaurant - Onsite buffet restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to noon
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ixchel Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center (5,000 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Hot stone massages
  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The name on the reservation must match the name on the guest's photo identification provided at check-in.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Azteca Hotel
Hotel Azteca
Hotel Palacio Azteca
Hotel Palacio Azteca Tijuana
Palacio Azteca
Palacio Azteca Tijuana
Hotel Palacio Azteca Hotel
Hotel Palacio Azteca Tijuana
Hotel Palacio Azteca Hotel Tijuana

Hotel Palacio Azteca Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 486 out of 1003 reviews
Rating 8 - Good. 231 out of 1003 reviews
Rating 6 - Okay. 113 out of 1003 reviews
Rating 4 - Poor. 72 out of 1003 reviews
Rating 2 - Terrible. 101 out of 1003 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Patricia, oceanside

Traveled with partner
Liked: Cleanliness, staff & service
I never received any VIP even that my reservation mention that I can get upgrades when I arrive.
Stayed 1 night in Nov 2024

6/10 Okay

Alan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Gross
Stayed 1 night in Nov 2024

8/10 Good

Ramón

Traveled with family
Liked: Amenities
The bedroom ,ac if need some up
Stayed 2 nights in Nov 2024

10/10 Excellent

Barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very. Nice staff. Great food. Good shape. Well maintained.
Stayed 3 nights in Nov 2024

10/10 Excellent

Cecilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Cecilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jacqueline Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Charlee

Disliked: Cleanliness
Stayed 5 nights in Oct 2024

10/10 Excellent

sarkis

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

cesar

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. They allowed my family to come visit and hang out at the pool site without charging. We had a great time!
Stayed 2 nights in Oct 2024

10/10 Excellent

Andres

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel super clean good service
Stayed 1 night in Oct 2024

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, the restaurant food is top quality with tables next to the pool. Overall was an excellent experience
Stayed 3 nights in Oct 2024

8/10 Good

MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities
Not enough inside parcking.
Stayed 2 nights in Oct 2024

10/10 Excellent

Luz e

Stayed 1 night in Sep 2024

10/10 Excellent

Jimmy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Omar the manager was just excellent- everyone at the hotel was. Beto the valet was super kind in taking care of my car.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice very clean safe and the stuff it was very nice
Stayed 1 night in Sep 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great bar!
Stayed 1 night in Sep 2024

10/10 Excellent

JORGE

Stayed 1 night in Aug 2024

8/10 Good

Norma, mcfarland

Stayed 1 night in Aug 2024

10/10 Excellent

Eugenio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blessed
It's was good ... they take care of you like a mom take care of her little kids ... they treat you good and make sure you have everything you need to have a good stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay! Staff is always nice. I have an issue with my toilet. << I was fixed fast. The hotel was very clean. I started stay there a while back. I love the location. Many walkable locations. Safe.
Stayed 6 nights in Sep 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024