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Hotel Palacio Azteca

3.5 star property
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Photo gallery for Hotel Palacio Azteca

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Lobby
Point of interest
Outdoor dining
Buffet

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Free airport shuttle
  • Spa
  • Pool
  • Laundry
$152
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
Blvd Cuauhtemoc Sur N.213, Col davila, Tijuana, BC, 22400
  • CAS Visa USA
    ‪10 min walk‬
  • Plaza Rio Commercial Center
    ‪12 min walk‬
  • Centro Cultural Tijuana
    ‪15 min walk‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(31 reviews)
  • 484 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(15 reviews)
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Palacio Azteca

3.5-star hotel in Downtown Tijuana
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free valet parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hotel Palacio Azteca offers 201 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and sports massages.
Hotel Palacio Azteca features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 7 meeting rooms. Event facilities measuring 5000 square feet (465 square meters) include a conference center. This family-friendly hotel also offers spa services, a terrace, and tour/ticket assistance. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite uncovered self parking and covered valet parking are complimentary.

Hotel Palacio Azteca is a smoke-free property.

Ixchel Restaurant - Onsite buffet restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ixchel Restaurant

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center (5,000 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Hot stone massages
  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The name on the reservation must match the name on the guest's photo identification provided at check-in.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Azteca Hotel
Hotel Azteca
Hotel Palacio Azteca
Hotel Palacio Azteca Tijuana
Palacio Azteca
Palacio Azteca Tijuana
Hotel Palacio Azteca Hotel
Hotel Palacio Azteca Tijuana
Hotel Palacio Azteca Hotel Tijuana

Hotel Palacio Azteca Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 487 out of 1001 reviews
Rating 8 - Good. 218 out of 1001 reviews
Rating 6 - Okay. 117 out of 1001 reviews
Rating 4 - Poor. 76 out of 1001 reviews
Rating 2 - Terrible. 103 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro

Stayed 1 night in Jun 2025

8/10 Good

keivan

Stayed 1 night in May 2025

10/10 Excellent

DAISY

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Experience!
Stayed 3 nights in Feb 2025

10/10 Excellent

Aida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great review!

The property allowed us to check in early and also allowed us to check out a little late. Great review for that!
Stayed 1 night in May 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2025

8/10 Good

Alida

Stayed 3 nights in May 2025

2/10 Terrible

Carmen

Traveled with family and small children
Valet personnel were amazing , but restaurant personnel lacked customer service. Jesus waiter was the only one who was very attentive and respectful.
Stayed 3 nights in May 2025

10/10 Excellent

steve

Stayed 4 nights in May 2025

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in May 2025

2/10 Terrible

Margarita

Stayed 1 night in May 2025

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Francisco

Business traveler
Liked: Cleanliness
Personal very friendly
Stayed 1 night in May 2025

10/10 Excellent

Monica

Traveled with family and small children
Liked: Amenities
I've stayed here several times and they always provide the best customer service. I recommended a thousand times. It is also close to downtown very convenient
Stayed 1 night in May 2025

10/10 Excellent

Maria Del Carmen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel
Stayed 2 nights in May 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
it was avery nice experience i would recommend it to everyone
Stayed 5 nights in May 2025

10/10 Excellent

Roberto

Stayed 2 nights in May 2025

10/10 Excellent

Larry

Stayed 1 night in Mar 2025

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Maya

Liked: Cleanliness, staff & service
This hotel was not to my liking. When I booked the hotel for me and my son the room comes included with breakfast. So in the morning when we went down for breakfast the employees very rude saying that the room was just booked for one person and that the breakfast didn’t include everything in the bar, it only included an American breakfast. I just got up with my son and walked away. The room also comes with AC but the whole night they kept it hot, I kept putting the temperature down to cool down the room but it always kept going back to hot. I couldn’t sleep, I had to call them around 1:30 am so they can come and fix it, but it still didn’t do anything. Very disappointed in that hotel.
Stayed 1 night in May 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location away from busy Doentown, but still walkable. Great Breakfast and free! Good water pressure
Stayed 2 nights in May 2025

10/10 Excellent

Husam

Stayed 1 night in May 2025

4/10 Poor

Juan

Traveled with partner
Disliked: Cleanliness
I really lov3d staying here when my kids were little but now the property it's old and runned down
Stayed 2 nights in Mar 2025

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

David

Stayed 1 night in Mar 2025

10/10 Excellent

Maria Del Carmen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😊
Stayed 1 night in Apr 2025