Hotel Pueblo Amigo Plaza & Casino

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Pueblo Amigo Plaza & Casino

Down comforters, in-room safe, desk, blackout drapes
Lobby
Lobby sitting area
Breakfast, lunch, dinner served; Mexican cuisine
Fountain

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service

Explore the area

Map
Via Oriente 9211, Zona Rio, Tijuana, BC, 22010
  • Centro Cultural Tijuana
    ‪13 min walk‬
  • Tijuana Customs - Garita El Chaparral
    ‪16 min walk‬
  • Tijuana Wax Museum
    ‪18 min walk‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪15 min drive‬

Room options

Junior Suite (Executive Floor)

  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 289 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite

  • 818 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 289 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite

  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite (2 Queen Beds, Executive Floor)

  • 409 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Pueblo Amigo Suite

  • 818 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Double Room

  • 409 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hotel Pueblo Amigo Plaza & Casino

3.5-star Tijuana hotel, connected to a shopping center in Zona Rio
This hotel features a casino, a restaurant, and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a coffee shop/cafe, spa services, and dry cleaning.
Hotel Pueblo Amigo Plaza & Casino offers 108 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Tijuana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including hydrotherapy.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. 5 meeting rooms are available. This business-friendly hotel also offers a casino, spa services, and an arcade/game room. Complimentary self parking and valet parking are available on site, along with a car charging station.

Hotel Pueblo Amigo Plaza & Casino has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning.
El Patio - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available for a fee: MXN 517 for adults and MXN 310 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • El Patio

Things to do

  • 11 gaming tables
  • 774 slot machines
  • Arcade/game room
  • Casino (9,580 square feet of space)
  • Sportsbook

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 5 meeting rooms

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 517 for adults and MXN 310 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

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Hotel Pueblo Amigo Plaza & Casino Hotel
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Hotel Pueblo Amigo Plaza & Casino Hotel Tijuana

Hotel Pueblo Amigo Plaza & Casino Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1012 out of 1247 reviews
Rating 8 - Good. 134 out of 1247 reviews
Rating 6 - Okay. 42 out of 1247 reviews
Rating 4 - Poor. 26 out of 1247 reviews
Rating 2 - Terrible. 33 out of 1247 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roland, Lake Balboa

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Management took care of our situation. We are very satisfied.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best night's sleep.
Perfect pillows!!
Stayed 1 night in Nov 2024

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Frank Delgado

Liked: Cleanliness, amenities, property conditions & facilities
Property was a top of the line facility. Very clean and staff were very friendly and accommodating. Would recommend this hotel to anyone traveling to Tijuana Mexico for a short or vacation stay. Will definitely be going back to this hotel and casino in my future visits to Tijuana Mexico. I’ll give them a 5 star rating on all categories.
Stayed 1 night in Nov 2024

10/10 Excellent

Ray

Stayed 1 night in Nov 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Adrian, Modesto

Liked: Cleanliness
Stayed 2 nights in Aug 2024

2/10 Terrible

Ileana

Liked: Cleanliness
Disliked: Property conditions & facilities
No water, no electricity, elevator out order and no light in the stairs case, no phone to call for service. It was terrible I wasn’t able to take shower!
Stayed 1 night in Nov 2024

2/10 Terrible

Edgar

Traveled with family
Disliked: Staff & service, room comfort
There was no light in the room during the night and no water to bathe.
Stayed 1 night in Nov 2024

2/10 Terrible

Emmanuel

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Bad experience
It was a terrible experience it was a power outage and water outage as well we couldn’t shower on top of that we had a disabled family member with us and we had to carry down stairs from 6th floor Terrible situation.
Stayed 1 night in Nov 2024

10/10 Excellent

Salvador

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love this Hotel-Casino!
My brother and sister-in-law had their wedding reception here and we had a blast. Thank you!
Stayed 1 night in Jul 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Frank, Whittier

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with a casino on site. Staff was very engaging and professional. The breakfast buffet was on point and delicious. All around, I give this property a 9 out of 10 and will stay there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien gracias
Stayed 1 night in Nov 2024

10/10 Excellent

Rosalio, Los Angeles

Traveled with group, Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanest room n casino
Stayed 1 night in Nov 2024

10/10 Excellent

Luis, Austin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect and everyone was really nice, convenient location in a safe good area. Everything is close.
Stayed 14 nights in Nov 2024

10/10 Excellent

Veronica

Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Stayed 1 night in Sep 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Geovani

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trendy and luxury hotel. Service was excellent. Hotel Manger named Roberto was very accommodating and courteous. Top notch hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Salvador

Stayed 1 night in Oct 2024

10/10 Excellent

Jess

Liked: Staff & service, amenities, property conditions & facilities
Casino and friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet.
Stayed 1 night in Nov 2024

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the stay was very quiet. The check in was bery easy. Everyone was very nice.
Stayed 2 nights in Nov 2024