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Hotel Real del Río

4.0 star property

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Photo gallery for Hotel Real del Río

Outdoor spa tub
Property preview
Superior Suite, Hot Tub | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Reception
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
$113
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
Avenida Jose Maria Velazco #1409-A, Zona Rio, Tijuana, BC, 22320
  • Place, CAS Visa USA
    ‪8 min walk‬
  • Place, Plaza Rio Commercial Center
    ‪13 min walk‬
  • Place, San Ysidro Border Crossing
    ‪3 min drive‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪6 min drive‬

Room options

View all photos for Executive Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Executive Room, 2 Double Beds

9.4 out of 10
Exceptional
(32 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(39 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Hot Tub

Superior Suite, Hot Tub | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Suite, Hot Tub

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Futon

View all photos for Triple Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Triple Room, 2 Double Beds

7.4 out of 10
Good
(3 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Room, 2 Double Beds

9.4 out of 10
Exceptional
(23 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Multiple Beds

Junior Suite, Multiple Beds | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, Multiple Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Futon

View all photos for Family Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

Family Room

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

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About this property

Hotel Real del Río

4-star hotel in Zona Rio
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a sauna. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, massage/treatment rooms, and dry cleaning.
Hotel Real del Río offers 111 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. This Tijuana hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

2 hot tubs are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
The hotel offers a restaurant. Wireless Internet access is complimentary. Hotel Real del Río features 2 hot tubs, a sauna, and a 24-hour fitness center. 4 meeting rooms are available. For a surcharge, the property provides an area shuttle within 110 kilometers and a shopping center shuttle. This business-friendly hotel also offers spa services, a terrace, and dry cleaning/laundry services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Real del Río is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.
La Miel - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge) up to 110 km
  • Shopping center shuttle (surcharge)
  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 380 to 490 per person
  • A restaurant

Restaurants on site

  • La Miel

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Sauna

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 4 meeting rooms
  • Conference center

Outdoors

  • Outdoor furniture
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (37 inch wide door)
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Communal living room
  • Double-glazed windows
  • Reception hall
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 380 to 490 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Real del Río
Hotel Real del Río Tijuana
Real del Río Tijuana
Hotel Real Río Tijuana
Real Río Tijuana
Hotel Real Río
Hotel Real del Río Hotel
Hotel Real del Río Tijuana
Hotel Real del Río Hotel Tijuana

Hotel Real del Río Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 846 out of 1119 reviews
Rating 8 - Good. 159 out of 1119 reviews
Rating 6 - Okay. 41 out of 1119 reviews
Rating 4 - Poor. 25 out of 1119 reviews
Rating 2 - Terrible. 48 out of 1119 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey Alexander, South Pasadena

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful hotel and friendly staff. Restaurant Miel was amazing. Get the garlic shrimp! 10/10!!
Stayed 1 night in Jul 2025

2/10 Terrible

Ninoska

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel had a good location. It was clean. But the room didn't have a view at all. We couldn't open the curtains because the window was to the hall way where everyone walked. The restaurant employees were great starting with their manager Javier. But terrible customer service from the front desk at the hotel. They like to charge for everything and nothing. I booked with hotel.com. The room was good for 3 people. But they charged me 40.00 extra for the third person. I was going to stay only one day and decided to stay a second night. They charged extra $8.00 for checking out and checking in at the same room. It was like they were punishing me to stay the second night. I paid for breakfast in advance but they didn't want us to use it for the second day. They wanted us to use it in the third day. I explained to them that I wasn't going to stay all night. I was planning to leave early. But it was so hard for them to be polite empathize and have some courtesy. They don't care about their customers. It is almost like they don't want their customers to go back to the same hotel. That's the way I understood. It is very unfortunate because I was planning to go back. All of these people that work at the front desk need a class of how to conduct themselves in front of a customer. On my line of work I have to talk to customers all day long and if I would treat a customer the way they treated me I would loose my job in a second.
Stayed 1 night in Jul 2025

10/10 Excellent

Ivan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around a very great hotel
Stayed 2 nights in May 2025

10/10 Excellent

Oscar n

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Alexa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The stuff was super nice and helpful. Very clean hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

david

Stayed 2 nights in Jun 2025

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay super quiet and comfortable.
Stayed 1 night in Jul 2025

8/10 Good

Angie, Atascosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent. Will be staying here again. Great attentive staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mario

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great experience
Stayed 1 night in Jul 2025

8/10 Good

YAPING, Fontana

Traveled with family
Liked: Cleanliness, amenities
The staff is very friendly, but the room has a bad smell, the bathroom is connected to the toilet, the shower is good, but the toilet is in an awkward and narrow position, and you can't close the door once you use the toilet! The food in the restaurant is good, the price is reasonable, and the service staff is very warm and friendly!
Stayed 2 nights in Jul 2025

10/10 Excellent

Adam

Great experience

Great people Great food . Get the breakfast forsure. Very relaxing.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in Tijuana. Everything is new and modern. The hotel staff was friendly and check in and check out was quick. It was quiet and safe. The room was very clean and check out is at 12pm which is great for when you like to sleep in. I would 100% recommend. Gym was awesome too!
Stayed 1 night in Jul 2025

10/10 Excellent

Eugenia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
De lo mejor tengo años hospedandome en este Hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Karlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Nice overall
Stayed 2 nights in Jun 2025

8/10 Good

ARMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Gabriela

Stayed 1 night in May 2025

10/10 Excellent

Rhonda

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean friendly. It was a nice stay. Some construction outside was a little inconvenient but my stay and all the accommodations was perfect!
Stayed 6 nights in Jun 2025

4/10 Poor

Michael

Stayed 1 night in Jun 2025

8/10 Good

Gerardo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great facility great but paid for breakfast which I didn’t enjoy, starting with service and food selection, a bit overpriced for what I got.
Stayed 1 night in May 2025

10/10 Excellent

Ana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
I being staying in there for 20 years, i like the upgrades that they are doing.
Stayed 1 night in May 2025