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Hotel Real del Río

4.0 star property

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Photo gallery for Hotel Real del Río

Outdoor spa tub
Property preview
Reception
Reception
Superior Suite, Hot Tub | Bathroom | Shower, rainfall showerhead, designer toiletries, hair dryer

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
$103
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
Avenida Jose Maria Velazco #1409-A, Zona Rio, Tijuana, BC, 22320
  • Place, CAS Visa USA
    ‪8 min walk‬
  • Place, Plaza Rio Commercial Center
    ‪13 min walk‬
  • Place, Centro Cultural Tijuana
    ‪17 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪6 min drive‬

Room options

View all photos for Executive Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Executive Room, 2 Double Beds

9.4 out of 10
Exceptional
(33 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(39 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Hot Tub

Superior Suite, Hot Tub | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Suite, Hot Tub

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Futon

View all photos for Triple Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Triple Room, 2 Double Beds

7.4 out of 10
Good
(3 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Room, 2 Double Beds

9.4 out of 10
Exceptional
(23 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Multiple Beds

Junior Suite, Multiple Beds | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, Multiple Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Futon

View all photos for Family Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

Family Room

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

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About this property

Hotel Real del Río

4-star hotel in Zona Rio
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a sauna. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, massage/treatment rooms, and dry cleaning.
Hotel Real del Río offers 111 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. This Tijuana hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

2 hot tubs are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
The hotel offers a restaurant. Wireless Internet access is complimentary. Hotel Real del Río features 2 hot tubs, a sauna, and a 24-hour fitness center. 4 meeting rooms are available. For a surcharge, the property provides an area shuttle within 110 kilometers and a shopping center shuttle. This business-friendly hotel also offers spa services, a terrace, and dry cleaning/laundry services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Real del Río is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.
La Miel - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge) up to 110 km
  • Shopping center shuttle (surcharge)
  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 380 to 490 per person
  • A restaurant

Restaurants on site

  • La Miel

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Sauna

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 4 meeting rooms
  • Conference center

Outdoors

  • Outdoor furniture
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (37 inch wide door)
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Communal living room
  • Double-glazed windows
  • Reception hall
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 380 to 490 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Real del Río
Hotel Real del Río Tijuana
Real del Río Tijuana
Hotel Real Río Tijuana
Real Río Tijuana
Hotel Real Río
Hotel Real del Río Hotel
Hotel Real del Río Tijuana
Hotel Real del Río Hotel Tijuana

Hotel Real del Río Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 892 out of 1165 reviews
Rating 8 - Good. 156 out of 1165 reviews
Rating 6 - Okay. 42 out of 1165 reviews
Rating 4 - Poor. 26 out of 1165 reviews
Rating 2 - Terrible. 49 out of 1165 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Carlyne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Natalia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sergio Garcia, Visalia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

liliana

Very nice hotel clean, modern furniture and decor, good access to the building. Only thing to complain may be the Jacuzzi they're normal size but one wasn't in good working condition. But other than that everything was good. Definitely I will come back!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT staff and very clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Selene

Stayed 2 nights in Aug 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

FELIPE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and will definitely be staying there my next trip.
Stayed 1 night in Aug 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Maria Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Limpio y excelente servicio

Excellente lugar en buena zona y con una variedad de lugares para visitor.
Stayed 1 night in Jul 2025

4/10 Poor

luis

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
very bad service at the reception desk .
Stayed 2 nights in Aug 2025

8/10 Good

carin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe and Sound

Nice. I like that everything was within walking distance. So it was safe to walk around at night.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jasmin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sobre todo un hotel muy limpio y los empleados todos muy amables
Stayed 1 night in Jul 2025

10/10 Excellent

Joanna, San Jose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and cleaned. Staff were very friendly and attentive.
Hot tub nighttime
Hot tub daytime
Stayed 1 night in Aug 2025

10/10 Excellent

NABOR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quite place to spend a night for a good sleep.
Stayed 2 nights in Aug 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 2 nights in Aug 2025

2/10 Terrible

Briana, Moorpark

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The cleanliness was good, everything was nice the environment. On the other hand the staff were rude, every question we had they looked at me like I was crazy, made me feel dumb. They don’t have hot water or ice after 8pm. I had inquired about late check in and I payed a lot of money for a specific room. They ended up giving me a room on the main floor, only a couple door down the lobby, it was nothing that I asked for. They wouldn’t give me a refund either. I got the most basic room and that’s not what I PAYED for. In the mornings it was super loud due to construction being done outside and we were put couple doors down the lobby. I’ve stayed at better hotels, better pricing, and a better room. Totally regret giving them my money. The pictures online are cat fished nothing looks like the pictures which I think is a scam. Never again.
Stayed 2 nights in Aug 2025

2/10 Terrible

luis

Business traveler
Liked: Cleanliness
Disliked: Staff & service
The front desk receptionist lacks of criteria and service mentality .
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Aug 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

6/10 Okay

Richard, San Diego

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They have a cancellation fee and refuse to change your stay date to another day. They blame Expedia travel. They need a credit card now for your stay. The lobby is an obstacle course to get through because they too much furniture. It’s not inviting at all. They need to get rid of half of it.
Stayed 1 night in Feb 2025

4/10 Poor

Richard, San Diego

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They have a cancellation fee, and refuse to change your stay to another day. They blame expedia. They want a credit card for your stay. The lobby is an obstacle field with all the furniture they have. It’s not inviting at all. They need to get rid of half of it.
Stayed 1 night in Apr 2025

8/10 Good

mikhail

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Jessy

Stayed 1 night in Aug 2025