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Hotel West Plaza

3.0 star property

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Photo gallery for Hotel West Plaza

Terrace/patio
Reception
Minibar, in-room safe, desk, laptop workspace
Reception
Deluxe Triple Room | Minibar, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
8025 Calle Emiliano Zapata Zona Centro, Tijuana, BC, 22000
  • Av Revolución
    ‪3 min walk‬
  • San Ysidro Border Crossing
    ‪5 min drive‬
  • Las Americas Premium Outlets
    ‪6 min drive‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Triple Room

  • Sleeps 6
  • 3 Queen Beds

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About this property

Hotel West Plaza

3-star hotel in Tijuana Centro
This smoke-free hotel features a restaurant, a bar/lounge, and a business center. Free WiFi in public areas and free valet parking are also provided. Other amenities include a 24-hour front desk. Change of towels is available on request.
Hotel West Plaza offers 78 air-conditioned accommodations with minibars and safes. 60-inch Smart televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Onsite valet parking is complimentary.

Hotel West Plaza is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 1:00 PM.
Hotel West Plaza has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: MXN 150 to 300 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (63 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 60-inch smart TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: MXN 400
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 300 per person
  • Early check-in fee: MXN 400 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

Hotel West Plaza Hotel
Hotel West Plaza Tijuana
Hotel West Plaza Hotel Tijuana

Hotel West Plaza Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 390 out of 498 reviews
Rating 8 - Good. 62 out of 498 reviews
Rating 6 - Okay. 27 out of 498 reviews
Rating 4 - Poor. 10 out of 498 reviews
Rating 2 - Terrible. 9 out of 498 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

JOSE, Pacoima

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great very friendly and kind
Stayed 1 night in Nov 2024

8/10 Good

ada

Stayed 2 nights in Dec 2024

8/10 Good

Leopoldo

Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything
Stayed 3 nights in Dec 2024

10/10 Excellent

Yanet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice clean
Stayed 1 night in Dec 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Eloy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel however the surroundings are not appealing... Looks very rundown around it
Stayed 3 nights in Dec 2024

10/10 Excellent

Jose

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Dec 2024

10/10 Excellent

sylvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevetor is too slow
Stayed 1 night in Dec 2024

10/10 Excellent

Melvin

Stayed 1 night in Nov 2024

10/10 Excellent

Mohamed

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great! Highly recommended
Stayed 3 nights in Dec 2024

10/10 Excellent

Roberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

O

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good location free parking...the room was spacious and comfortable but some rooms are better at first I got a king size snall room without a desk table and a chair very small and you could not work on your tablet cause there was no table just a bed. I went down to change it and got it exchange for a very specious king bed room with a table desk and a chair . I would go back there if I need to be in the area.
Stayed 1 night in Dec 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
I just love the place
Stayed 1 night in Dec 2024

2/10 Terrible

Marianne

Stayed 1 night in Oct 2024

2/10 Terrible

terry

Traveled with group
Disliked: Staff & service, room comfort
lipstick on a pig
I booked 2 rooms for myself and a friend.We arrived at the hotel a around 11:00 am and were told that it would be $25. charge per room for early checkin. We each had 1 small bag so asked if we could just leave the bags somewhere until checkin at 2:00pm the answer was a flat NO! Not wanting carry our bags around TJ we opted to pay the fee for one room. Upon getting to the room we found that the key didn't work so after two more trips down to the front desk on their very very slow elevator we got into the room to find that the safe didn't work and there were towels or wash clothes. The room was nice and clean though. But my room smelled bad. They offered to give me some glade. Later that night I realized the source of the smell was because my heating and a/c unit was not working and the was no windows to open the air was very stale and and my room was very cold. I booked these rooms because of the good reviews they had. Don't believe it!! I wouldn't stay here again at any cost. I travel to Mexico often and have been spoiled by the Ticuan hotel, it's a little more expensive but oh so worth it and honestly after they nickel and dimed us for checkin and breakfast there was no savings at all. Beware that they have 3 other hotels close by but west plaza had the best ratings??
my room was so cold and damp this is what my windows looked like in the morning
Stayed 1 night in Dec 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 2 nights in Dec 2024

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Ruben

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Leopoldo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The parking guy during the day was not to polite when we told him that we will take care of our luggage.
Stayed 3 nights in Dec 2024

10/10 Excellent

Francisco

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Gianni C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Trung

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Staff and rooms are always usually clean...but alot of the rooms have a sewage smell or smoke smell. The sewage smell comes from the sink..someone came and changed the pipe but it still smells. Must not have a p trap which keeps the smell from coming back up the pipes. Very unhealthy smell and disgusting. Be sure to check out your room first so you can switch if it smells.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jacky

Liked: Cleanliness, staff & service, property conditions & facilities
I love it
Stayed 1 night in Dec 2024