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Hotel West Plaza

3.0 star property

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Photo gallery for Hotel West Plaza

Relax in style with comfortable seating and shade under a covered structure.
Welcome to our hotel lobby, featuring a reception desk, comfortable seating area, and a unique ceiling design.
Two large beds with matching headboards and footboards, each with a bedside table and lamp, are featured in this stylish room.
West Plaza Hotel features a modern architectural design with a flat roof and multiple levels.
Experience the sleek lobby with polished stone floors and modern design, featuring the hotel's logo on wooden cabinets and a glass partition.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
8025 Calle Emiliano Zapata Zona Centro, Tijuana, BC, 22000
  • Av Revolución
    ‪3 min walk‬
  • Tijuana Customs - Garita El Chaparral
    ‪15 min walk‬
  • San Ysidro Border Crossing
    ‪2 min drive‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Room

9.2 out of 10
Wonderful
(33 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 3 Queen Beds

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About this property

Hotel West Plaza

3-star hotel in Tijuana Centro
This smoke-free hotel features a restaurant, a bar/lounge, and a business center. WiFi in public areas is free. Other amenities include a 24-hour front desk. Change of towels is available on request.
Hotel West Plaza offers 78 air-conditioned accommodations with minibars and safes. 60-inch Smart televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access.

Hotel West Plaza is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 1:00 PM.
Hotel West Plaza has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: MXN 150 to 300 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (63 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 60-inch smart TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: MXN 400
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 300 per person
  • Early check-in fee: MXN 400 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

Hotel West Plaza Hotel
Hotel West Plaza Tijuana
Hotel West Plaza Hotel Tijuana

Hotel West Plaza Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 501 out of 650 reviews
Rating 8 - Good. 85 out of 650 reviews
Rating 6 - Okay. 39 out of 650 reviews
Rating 4 - Poor. 14 out of 650 reviews
Rating 2 - Terrible. 11 out of 650 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Martha, Garden Grove

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leave more towels in the room.
Stayed 1 night in Apr 2025

10/10 Excellent

Rudy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop lounge chairs and jacuzzi where very nice.
Stayed 1 night in Apr 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities
En general esta muy buena la atención,vallet, front desk , botones etc. especialmente el area del bar unas bebidas deliciosas. Mi sugerencia es q agreguen toallas de mano, kleenex y jabon para el shower ya q no tienen nada de estos artículos a la mano
Stayed 1 night in Apr 2025

8/10 Good

Ky

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean. Staff is friendly and responsive quickly. The safe doea not work and hopefully they will fix it
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Roberto A

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Leopoldo

Liked: Cleanliness, staff & service, property conditions & facilities
I liked it because of the price and it’s close to a lot of places downtown Tijuana
Stayed 2 nights in Mar 2025

10/10 Excellent

Haran

Stayed 3 nights in Apr 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so amazing!
Stayed 1 night in Apr 2025

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Stayed 1 night in Apr 2025

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Good amenities
Stayed 2 nights in Mar 2025

10/10 Excellent

Norberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love their jacuzzi and friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Stayed 1 night in Mar 2025

10/10 Excellent

Oscar

Stayed 2 nights in Mar 2025

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you for the stay

Great staff great people it's almost exactly the same as other hotels that they had.But the staff there's more friendly.God bless you all having once a day and stay there
Stayed 1 night in Mar 2025

10/10 Excellent

juan, Corona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I've stayed in so far during out TJ visits. Nice place.
Stayed 1 night in Apr 2025

4/10 Poor

Kathy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The beds are horrible. Old spring mattresses that are noisy and terribly uncomfortable. The bed frame had old blood. We left at 2am to go home and sleep in a real bed!
Stayed 1 night in Mar 2025

10/10 Excellent

Raul

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Daeshon

Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service & all cleanliness everywhere!
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Hotel very respectful staff and great customer service. I have stayed here 3 times now and it has definitely been my go to every time I come to Tijuana. Great location and everything is really close by.
Stayed 1 night in Mar 2025

10/10 Excellent

Daeshon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Leticia

Stayed 1 night in Mar 2025