One Tijuana Otay

3.0 star property

Choose dates to view prices

Photo gallery for One Tijuana Otay

Reception
Lobby
Meeting facility
Interior
Superior Room, 1 Queen Bed | In-room safe, desk, blackout drapes, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
Ave. Aeropuerto 1600, Lote 20, Baja California Norte, Tijuana, BC, 22390
  • Autonomous University of Baja California
    ‪5 min walk‬
  • Alameda Otay
    ‪6 min walk‬
  • High Performance Center in Tijuana
    ‪12 min walk‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪8 min drive‬

Room options

Superior Room, 2 Twin Beds

  • 200 sq ft
  • Sleeps 4
  • 2 Twin Beds

Superior Room, 1 Queen Bed

  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

One Tijuana Otay

3-star Tijuana hotel, connected to a shopping center in Mesa de Otay
This smoke-free hotel features a snack bar/deli, self parking, and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk and a front-desk safe are onsite. Housekeeping is available on request.
One Tijuana Otay offers 120 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers laundry facilities, a front-desk safe, and an elevator. Onsite parking is available (surcharge).

One Tijuana Otay is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 100 per day)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 2018
  • Double-glazed windows
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: MXN 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

One Tijuana Otay Hotel
One Otay Hotel
One Tijuana Otay Hotel
One Tijuana Otay Tijuana
One Tijuana Otay Hotel Tijuana

One Tijuana Otay Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 582 out of 1005 reviews
Rating 8 - Good. 216 out of 1005 reviews
Rating 6 - Okay. 97 out of 1005 reviews
Rating 4 - Poor. 46 out of 1005 reviews
Rating 2 - Terrible. 64 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice plaza with lots of activity and dining options for every taste!!!!!
Stayed 1 night in Nov 2024

2/10 Terrible

Laura A

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rafael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nomás, ojalá que tenga más espacio Para estacionarse uno
Stayed 2 nights in Nov 2024

10/10 Excellent

Ruben

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Very comfortable and perfectly placed condo. Breakfast was delicous
Stayed 1 night in Nov 2024

8/10 Good

Hector Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT EASY TO ARRIVE
great location, not easy to get into the comercial center
Stayed 1 night in Nov 2024

10/10 Excellent

Edgar

Stayed 1 night in Nov 2024

6/10 Okay

Lilian

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Just ok
Hotel was ok. Service not the best, validation for parking was always a problem till I check out. Not recommended if you’re a light sleeper, very loud music coming from a place in front of our room that runs until very late (3am and still going). New place, very clean. Bed a little on the hard side but we sleep ok.
Stayed 1 night in Nov 2024

10/10 Excellent

Osvaldo

Stayed 1 night in Aug 2024

10/10 Excellent

Angel

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really great the days that i was there wirh my family and didnt need to leave the plaza cuz theres a lot of restaurants and places to shop at
Stayed 3 nights in Oct 2024

4/10 Poor

Marco

Business traveler
Liked: Cleanliness, staff & service, amenities
The rooms are clean but very small, nothing larger than a Queen size bed, very uncomfortable bathroom, hallway carpet with ripples and no where close to park.would not stay there again.
Stayed 2 nights in Nov 2024

8/10 Good

Rachel

Stayed 1 night in Oct 2024

10/10 Excellent

Jeanette, San Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities
I like that the property is in the Alameda Otay Plaza which is safe and secure. All you need is within walking distance.
Stayed 1 night in Nov 2024

8/10 Good

MIGUEL

Liked: Staff & service
Vary hard to find parking for the car and room too small
Stayed 1 night in Oct 2024

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2024

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 1 night in Oct 2024

10/10 Excellent

Antonio Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Cameron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Part of Town, Close to US Consulate
I was looking for a hotel walking distance to the US Consulate with breakfast included. One Tijuana Otay met all my needs. Quick border crossing after my appointment at the Otay pedestrian trip. Great overall stay. Chilequiles were great by the way haha.
US Consulate (10-15 minute walk)
View from room (4th floor)
Family oriented shops and restaurants.
View of hotel taken from parking lot of US Consulate to show proximity.
Stayed 1 night in Oct 2024

10/10 Excellent

Isabel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pudimos descansar 😴 que era lo que buscábamos , y el desayuno muy completo y super delicioso 😋 Gracias , y el trato muy amable , rápido y profesional , Muchas gracias.
Stayed 1 night in Oct 2024

10/10 Excellent

Gladis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

JUAN

Traveled with group, Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms but clean and quiet.
Stayed 1 night in Sep 2024

8/10 Good

Stephanie, Perris

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Stephanie, Perris

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Sep 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Had a good stay
Stayed 1 night in Aug 2024