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One Tijuana Otay

3.0 star property

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Photo gallery for One Tijuana Otay

Interior
Reception
In-room safe, desk, blackout drapes, free WiFi
Lobby lounge
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Laundry
$111
includes taxes & fees
Feb 14 - Feb 15

Explore the area

View in a map
Ave. Aeropuerto 1600, Lote 20, Baja California Norte, Tijuana, BC, 22390
  • Place, Alameda Otay
    ‪1 min walk‬
  • Place, Autonomous University of Baja California
    ‪10 min walk‬
  • Place, U.S. Consulate General Tijuana
    ‪15 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, blackout drapes, free WiFi

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(74 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds

In-room safe, desk, blackout drapes, free WiFi

Superior Room, 2 Twin Beds

8.6 out of 10
Excellent
(30 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Twin Beds

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About this property

One Tijuana Otay

3-star Tijuana hotel with free breakfast, connected to a shopping center
This smoke-free hotel features a snack bar/deli, self parking, and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk and a front-desk safe are onsite. Housekeeping is available on request.
One Tijuana Otay offers 120 air-conditioned accommodations with safes and blackout drapes/curtains. Flat-screen televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers laundry facilities, a front-desk safe, and an elevator. Onsite parking is available (surcharge).

One Tijuana Otay is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 100 per day)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 2018
  • Double-glazed windows
  • Smoking not allowed
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: MXN 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

One Tijuana Otay Hotel
One Otay Hotel
One Tijuana Otay Hotel
One Tijuana Otay Tijuana
One Tijuana Otay Hotel Tijuana

One Tijuana Otay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 840 out of 1395 reviews
Rating 8 - Good. 286 out of 1395 reviews
Rating 6 - Okay. 143 out of 1395 reviews
Rating 4 - Poor. 59 out of 1395 reviews
Rating 2 - Terrible. 67 out of 1395 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Esmeralda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Only thing that I didn’t like was that there was no safe in the room.
Stayed 1 night in Oct 2025

8/10 Good

Nancy

Stayed 1 night in Oct 2025

2/10 Terrible

Maria

Stayed 1 night in Sep 2025

6/10 Okay

Alexander, lynn

Stayed 3 nights in Oct 2025

10/10 Excellent

Eduardo

Stayed 1 night in Oct 2025

10/10 Excellent

Alfonso

Stayed 1 night in Oct 2025

8/10 Good

Sandra

Stayed 1 night in Oct 2025

8/10 Good

Oscar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lavamos estaba tapado. El agua se quedaba atorada.
Stayed 1 night in Oct 2025

10/10 Excellent

SONIA

Stayed 1 night in Oct 2025

10/10 Excellent

SONIA

Stayed 3 nights in Oct 2025

10/10 Excellent

Valeria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room nice environment
Stayed 1 night in Oct 2025

10/10 Excellent

Ana Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2025

4/10 Poor

Claudia

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Our room did not have hit water. We had to catch a flight at 7 am and had to shower at 430 am with cold water. Very disappointing.
Stayed 1 night in Oct 2025

8/10 Good

Oscar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent location
Stayed 2 nights in Oct 2025

10/10 Excellent

Damian

Stayed 1 night in Oct 2025

10/10 Excellent

Alfonso

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

PILAR DE JESUS, Lancaster

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Eduart

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much noise from street
Stayed 1 night in Oct 2025

10/10 Excellent

eduardo

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno solo que se tienw que pagar estacionamiento en la plaza
Stayed 1 night in Sep 2025

2/10 Terrible

ANGELICA

Disliked: Amenities, property conditions & facilities
El hotel parece que está hecho de cartón todo se siente y se escucha en tu habitación, escuchas a las demás habitaciones, cuando entran y salen de su habitación, cuando entran al baño, se siente cuando mueven la cama y la cabecera de la cama se movía cada que la cama de la otra habitación se movía, en verdad súper terrible experiencia, no pude descansar bien en mi estancia. El desayuno no fue nada increíble, la fruta toda pasada, frijoles quemado, huevos crudos. No regresaría
Stayed 2 nights in Sep 2025

10/10 Excellent

Alejandro

Stayed 1 night in Sep 2025

10/10 Excellent

Maria D

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Sarai

Traveled with family
Liked: Amenities
It’s was kept clean and the staff was helpful and nice
Stayed 1 night in Sep 2025

6/10 Okay

Elio

Traveled with family
Liked: Amenities
All the shopping and restaurants
Stayed 1 night in Sep 2025