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Quartz Hotel & SPA

4.5 star property

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Photo gallery for Quartz Hotel & SPA

Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Breakfast, lunch, dinner served; local and international cuisine
Jacuzzi Pool Garden Single | Premium bedding, in-room safe, desk, laptop workspace
Front of property
Handicap | Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

$199
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
Paseo Centenario 4210, Zona Urbana Rio, Tijuana, BC, 22320
  • Place, Centro Cultural Tijuana
    ‪8 min walk‬
  • Place, San Ysidro Border Crossing
    ‪12 min walk‬
  • Place, Plaza Rio Commercial Center
    ‪15 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard King

Standard King | Premium bedding, in-room safe, desk, laptop workspace

Standard King

9.0 out of 10
Wonderful
(44 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double

Standard Double | Premium bedding, in-room safe, desk, laptop workspace

Standard Double

9.2 out of 10
Wonderful
(45 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Jacuzzi Pool Garden Single

49-inch flat-screen TV with satellite channels, TV

Jacuzzi Pool Garden Single

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Jacuzzi Pool Garden Double

Jacuzzi Pool Garden Double | Premium bedding, in-room safe, desk, laptop workspace

Jacuzzi Pool Garden Double

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Handicap

Handicap | Premium bedding, in-room safe, desk, laptop workspace

Handicap

8.6 out of 10
Excellent
(4 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Master Suite

Master Suite | Premium bedding, in-room safe, desk, laptop workspace

Master Suite

  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Queen

Standard Queen | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Standard Queen

9.0 out of 10
Wonderful
(2 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Quartz Hotel & SPA

4.5-star Tijuana hotel, connected to a shopping center in Zona Rio
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free full breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Quartz Hotel & SPA offers 155 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 49-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Tijuana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
In addition to an outdoor pool, Quartz Hotel & SPA provides a hot tub, a sauna, and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and a meeting room. Event facilities measuring 6997 square feet (650 square meters) include a conference center. This luxury hotel also offers spa services, a terrace, and multilingual staff. Parking is available onsite for a surcharge.

Quartz Hotel & SPA is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 11:30 AM.
Boka - This family restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (USD 6 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boka

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (6,997 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (56 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Wet bar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200 per stay
  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Quartz & Spa Tijuana
Quartz Hotel & SPA Hotel
Quartz Hotel & SPA Tijuana
Quartz Hotel & SPA Hotel Tijuana
Quartz Hotel & SPA Hotel
Quartz Hotel & SPA Tijuana
Quartz Hotel & SPA Hotel Tijuana

Reviews

Quartz Hotel & SPA Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 931 out of 1243 reviews
Rating 8 - Good. 167 out of 1243 reviews
Rating 6 - Okay. 67 out of 1243 reviews
Rating 4 - Poor. 34 out of 1243 reviews
Rating 2 - Terrible. 44 out of 1243 reviews

Reviews

10/10 Excellent

garrett

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Jonathan, Porter Ranch

Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful luxury hotel, modern, clean, and well maintained. Everything was excellent, but the bed was too firm for my back and wasn’t comfortable for me. Aside from that, it was a fantastic stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kara, Sonoma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for two nights mid week with 3 other girlfriends all in our late 40s. Came to TJ for some pampering and girl time. Beautiful hotel, super clean and comfy. The staff are all very kind and professional. Everyone speaks English. The free breakfast was delicious. You can’t beat this location, close to the border, close to great food, spas, pedicures and shopping. Will definitely be back.
Stayed 2 nights in Jul 2025

10/10 Excellent

Victoria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Carlo

Stayed 1 night in Jul 2025

10/10 Excellent

Christina

Stayed 2 nights in Jul 2025

8/10 Good

Victoria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Not many employees were bilingual and often had trouble finding someone who spoke any English. Also no late checkout regardless of offering to pay extra- wanted to stay late to do some spa services but due to the fact they wouldn’t allow me to stay an hour or 2 later, I couldn’t. Everything is clean. Definitely the closest you’re going to get to a US like hotel in MX. I expected kinder service for the price I paid, but I would stay elsewhere & save $$ & at a place they actually appreciate your business. If you’re looking for a fancy place to stay & can speak Spanish, you will surely enjoy the place.
Stayed 1 night in Jul 2025

10/10 Excellent

MARIA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All really good, I will be back !!
Stayed 1 night in Jun 2025

4/10 Poor

Guillermo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Tuve algunos problemas con los desayunos y no me ayudaron tuve que pagarlos y el elevador no servía en ciertos momentos las personas no resuelven cuando está el problema
Stayed 2 nights in Jul 2025

2/10 Terrible

Sandra

Disliked: Room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Majid

Stayed 1 night in Jul 2025

10/10 Excellent

Tanya

Stayed 1 night in Jul 2025

6/10 Okay

Jeffrey, San Jose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We enjoyed our 7 day vacation at the Quartz Hotel. However, during our check-in at the front desk, we noticed that the receptionist (Jim) was slightly rude and condescending towards the family ahead of us. When it was our turn to check-in, Jim continued to be very rude and condescending towards me and my family. My family was quite upset with Jim’s attitude towards me. It was absolutely uncalled for because we maintained a pleasant attitude throughout. I would like to thank all the other staff that were warm, kind, friendly and helpful during our vacation. Special thanks to Brian. Brian was especially kind to us and engaged with a friendly attitude and warm conversations every time we saw him. I love your the Quartz Hotel but we will not be returning because of Jim
Stayed 7 nights in Jul 2025

10/10 Excellent

Alejandro

Stayed 2 nights in Jul 2025

6/10 Okay

Ahmed

Stayed 1 night in Jun 2025

8/10 Good

Martha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For us, who were undergoing medical treatment, it was very convenient to stay there since the hospital where the procedure took place was right next door, New City Hospital. The reservation was made through Expedia, but we booked directly with the hotel; we would have received a discount. The hotel is very nice, I loved the food, and the service was very good. Regarding the cleanliness of the room, specifically the bathtub, I believe they could improve.
Stayed 2 nights in Jul 2025

10/10 Excellent

Carlos

Stayed 1 night in Jul 2025

10/10 Excellent

Ashkan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, great area, great staff, little pricey but clean.
Stayed 1 night in Jul 2025

8/10 Good

Erendida

Stayed 1 night in Jul 2025

8/10 Good

joel

Stayed 1 night in Jun 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible. As i use a wheelchair from being paralyzed
Stayed 1 night in Jul 2025

10/10 Excellent

Carla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay! Will definitely revisit in the future.
Stayed 1 night in Jul 2025

10/10 Excellent

Nicholas

Stayed 1 night in Jul 2025

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nicest place I've ever stayed

This is the best hotel I think I've ever stayed at. Third time here and usually stay for a week. It is very nice and in a safe area. Will definitely be staying here again.
Stayed 6 nights in Jul 2025