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Quartz Hotel & SPA

4.5 star property

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Front of property
Property video
Jacuzzi Pool Garden Single | Premium bedding, in-room safe, desk, laptop workspace
Front of property
Handicap | Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

$178
includes taxes & fees
Nov 24 - Nov 25

Explore the area

View in a map
Paseo Centenario 4210, Zona Urbana Rio, Tijuana, BC, 22320
  • Place, Centro Cultural Tijuana
    ‪8 min walk‬
  • Place, Tijuana Customs - Garita El Chaparral
    ‪15 min walk‬
  • Place, Plaza Rio Commercial Center
    ‪15 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard King

Standard King | Premium bedding, in-room safe, desk, laptop workspace

Standard King

9.0 out of 10
Wonderful
(44 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double

Standard Double | Premium bedding, in-room safe, desk, laptop workspace

Standard Double

9.2 out of 10
Wonderful
(45 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Jacuzzi Pool Garden Single

49-inch flat-screen TV with satellite channels, TV

Jacuzzi Pool Garden Single

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Jacuzzi Pool Garden Double

Jacuzzi Pool Garden Double | Premium bedding, in-room safe, desk, laptop workspace

Jacuzzi Pool Garden Double

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Handicap

Handicap | Premium bedding, in-room safe, desk, laptop workspace

Handicap

8.6 out of 10
Excellent
(4 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Master Suite

Master Suite | Premium bedding, in-room safe, desk, laptop workspace

Master Suite

  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Queen

Standard Queen | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Standard Queen

9.0 out of 10
Wonderful
(2 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Quartz Hotel & SPA

4.5-star Tijuana hotel, connected to a shopping center in Zona Rio
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free full breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Quartz Hotel & SPA offers 155 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 49-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Tijuana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
In addition to an outdoor pool, Quartz Hotel & SPA provides a hot tub, a sauna, and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and a meeting room. Event facilities measuring 6997 square feet (650 square meters) include a conference center. This luxury hotel also offers spa services, a terrace, and multilingual staff. Parking is available onsite for a surcharge.

Quartz Hotel & SPA is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 11:30 AM.
Boka - This family restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (USD 6 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boka

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (6,997 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (56 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Wet bar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200 per stay
  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Quartz & Spa Tijuana
Quartz Hotel & SPA Hotel
Quartz Hotel & SPA Tijuana
Quartz Hotel & SPA Hotel Tijuana
Quartz Hotel & SPA Hotel
Quartz Hotel & SPA Tijuana
Quartz Hotel & SPA Hotel Tijuana

Quartz Hotel & SPA Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 959 out of 1279 reviews
Rating 8 - Good. 171 out of 1279 reviews
Rating 6 - Okay. 64 out of 1279 reviews
Rating 4 - Poor. 36 out of 1279 reviews
Rating 2 - Terrible. 49 out of 1279 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos Guillermo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El SPA muy buena experiencia y ampliamente recomendado. Solo el detalle en el check in que se debe dejar garantía de 4,000 con una tarjeta de crédito forzosamente y no traíamos, así que tuvimos que pedir que nos aceptaran depósito de 4,000 pesos. Esto solo me ha sucedido en ese hotel y quiero pensar que porque son políticas muy parecidas a los Estados Unidos pero recuerden que estamos en México, aún cuando sea frontera! Se olvidan que somos mexicanos! Además viajamos muy seguido, cuando menos veinte veces al año y por eso aseguro que es el primer hotel con esa política y según estaba al contratar en expedía, que quizá no leí. Pero repito, primer hotel porque ni en Europa me piden esa garantía!
Stayed 2 nights in Aug 2025

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy going staff, very professional. Accommodations were pleasant and comfortable.. strongly recommend.
Stayed 1 night in Aug 2025

8/10 Good

Amber

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very easy to get to from the border. Breakfast was wonderful. Bar at the pool was under stocked and the staff at the pool bar seemed over it both times we hung out. Everything else was great. The shops and restaurants in the plaza were awesome. Tijuana is underrated
Stayed 2 nights in Jul 2025

10/10 Excellent

Juan

Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Stayed 2 nights in Aug 2025

10/10 Excellent

dalibor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Francisco

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great just not late check outs
Stayed 1 night in Aug 2025

10/10 Excellent

Zouaoui

Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica

Stayed 1 night in Aug 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

keyanoosh

Stayed 2 nights in Jul 2025

10/10 Excellent

Abel

Stayed 1 night in Aug 2025

10/10 Excellent

Dawna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower was amazing but
Stayed 2 nights in Aug 2025

10/10 Excellent

Yacxubeli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Astrid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing !yoga class was my fave
Stayed 1 night in Aug 2025

4/10 Poor

Christopher Alexis

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The location is great but the service sucks. The curly hair guy in the restaurant who I believe was the hostess wasn’t nice at all. He has a really bad attitude, he doesn’t made us feel welcome. Honestly we expect a better service because the hotel is really nice and it’s not cheap. I don’t think I’m staying here ever again.
Stayed 1 night in Jul 2025

8/10 Good

JORGE J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Modern facilities. Practical room. Too much noise if your room is facing the Main Street. As in any hotel property, you will encounter dedicated and polite staff and others who appear to be unpleased to be there and transmit that energy.
Stayed 1 night in Aug 2025

10/10 Excellent

jacob

Stayed 1 night in Aug 2025

10/10 Excellent

Christina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and great service
Stayed 1 night in Aug 2025

8/10 Good

JORGE J.

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels luxurious. Staff is overall attentive and friendly. Outside restaurants have a nice vibe. My room faced the street and the traffic noise was at times excessive, eject on the 5th floor. Running water noise from the plumbing system was also disturbing at night. I will return.
Stayed 2 nights in Aug 2025

8/10 Good

Sergio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Good location. Rooms are very small. Water down shampoo dispenser.
Stayed 1 night in Jul 2025

6/10 Okay

Yamileth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were comfortable. Room was clean. Windows were so dirty.
Stayed 1 night in Aug 2025

2/10 Terrible

Abdullah

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
thay suck
Stayed 1 night in Jul 2025

6/10 Okay

Marni

Traveled with partner
Liked: Cleanliness, staff & service
It was about as nice as a hotel could be in TJ. Clean and professional staff and free breakfast. Unfortunately the AC stopped working in the middle of the night which was less than fun. Someone came to help but it didn’t stick.
Stayed 1 night in Aug 2025

2/10 Terrible

Fabian, Santa Ana

Disliked: Staff & service
The reservation was made in error and the hotel would not cancel even though I called within minutes.
Stayed 1 night in Aug 2025