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The Grosvenor

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Grosvenor

Front of property - evening/night
Suite | In-room safe, iron/ironing board, free WiFi, bed sheets
Bar (on property)
Casino
Meeting facility

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
26 Cains Terrace, Timaru
  • South Canterbury Museum
    6 min walk
  • Trevor Griffiths Rose Garden
    11 min walk
  • Caroline Bay Beach
    12 min walk
  • Timaru (TIU-Richard Pearse)
    16 min drive

Room options

View all photos for Standard Room, Non Smoking (Single Room with 1 Single Bed)

Standard Room, Non Smoking (Single Room with 1 Single Bed) | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, Non Smoking (Single Room with 1 Single Bed)

  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Room, Non Smoking

Executive Room, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Executive Room, Non Smoking

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Non Smoking

Superior Room, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room, Non Smoking

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | In-room safe, iron/ironing board, free WiFi, bed sheets

Suite

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Executive Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Bathroom | Shower, free toiletries, hair dryer, towels

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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Front of property

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includes taxes & fees
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About this property

The Grosvenor

3-star hotel in Timaru Central
Along with a casino, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
The Grosvenor offers 49 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Timaru hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center.

Wireless Internet access is complimentary. Event facilities measuring 1787 square feet (166 square meters) include conference space. This eco-certified hotel also offers a casino, laundry facilities, and dry cleaning/laundry services. Onsite uncovered self parking is complimentary.

The Grosvenor is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:30 AM and 9:30 AM.
TGB - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:30 AM to 9:30 AM on weekends; NZD 13 to 24 for adults and NZD 13 to 24 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • TGB

Things to do

  • 18 slot machines
  • Billiards/pool table
  • Casino (2,422 square feet of space)
  • Gaming table

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,787 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Day:
  • Bar/lounge
  • Business center
  • Casino
  • Dining venue(s)
  • Front desk
  • Laundry facilities
  • Meeting facilities

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 13.00 to 24.00 for adults, and NZD 13.00 to 24.00 for children
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Grosvenor Hotel Timaru
Grosvenor Timaru
The Grosvenor Hotel
The Grosvenor Timaru
The Grosvenor Hotel Timaru

The Grosvenor Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 202 out of 749 reviews" "
Rating 8 - Good. 324 out of 749 reviews" "
Rating 6 - Okay. 148 out of 749 reviews" "
Rating 4 - Poor. 55 out of 749 reviews" "
Rating 2 - Terrible. 20 out of 749 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Warren

Liked: Cleanliness, amenities, property conditions & facilities
In the middle of Timaru easy parking not expensive
Stayed 1 night in Aug 2024

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Economical, clean but decor in need of a makeover. Have stayed previously and would again but frustrated this time that tv remote didn’t work (couldn’t get any sound)
Stayed 1 night in Aug 2024

10/10 Excellent

Caroline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay, our room was perfect and the staff were super friendly and welcoming. Plus a great meal and drink in the bar and restaurant. Many thanks
Stayed 1 night in Aug 2024

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous older hotel handy to many amenities. Walking distance to shopping. 3 star property that was better than a lot of other similarly rated properties. Recent refurbishment of rooms. Staff friendly and accomodating. No issue with arranging late check out for us for our day of departure.
Stayed 2 nights in Aug 2024

8/10 Good

Derek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to walk around town for a few good dining options. Room was clean, modern.
Stayed 1 night in Jul 2024

6/10 Okay

Phil

Business traveler
Liked: Staff & service
Have stayed before and had much better room
Stayed 1 night in Jun 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating, allowing me to change my booking date after a late change to a business meeting and allowed me to continue using the carpark for that business meeting after I had check out. The hotel appears to be part way through a renovation. The ensuite was very dated but it was nice and clean with a nice hot shower. I will stay there again.
Stayed 1 night in Jul 2024

6/10 Okay

Ivan

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Rooms are very very dated but the price is cheap so you get what you pay for … staff were very friendly
Stayed 1 night in Jul 2024

8/10 Good

Caleb

Liked: Cleanliness, staff & service
Toilet flush didn’t work, room was warm i rate 8/10
Stayed 1 night in Jun 2024

8/10 Good

Kay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was excelent as expected.Amused to find fridge had no alcohol as this was the reason given for copying my card.
Stayed 1 night in May 2024

8/10 Good

Derick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good thanks
Stayed 1 night in May 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not so flash
The room was tiny and really needed a face lift. There was paint peeling from the ceiling and mildew on the walls with zero sound proofing.
Stayed 1 night in Feb 2024

6/10 Okay

John

Liked: Staff & service
was ok we just there for night so cant comment
Stayed 1 night in May 2024

6/10 Okay

Wendy

Disliked: Property conditions & facilities
Central location but dirty carpets and bugs in the room with a window that could not close and leaking sink and a shower that flooded the room when first turned on despite careful placement. Great water pressure!
Stayed 1 night in May 2024

10/10 Excellent

Fred

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to and from State Highway 1. Rooms are cosy and warm.
Stayed 1 night in May 2024

6/10 Okay

Glenn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great start but very Noisy!
It's a lovely old building. The renovated room I had was great. No complaints. A nice roast meal, very homely and great value. Service at reception and restaurant was friendly and efficient. My biggest problem was the Noise! The port is so close and the was working all night. I didn't get more than 45 mins of uninterrupted sleep all night. Then at 4.45 it was like somebody had a Leaf blower cleaning the pavement , could have been street cleaning. Either way the noise reduction isn't enough in such a busy area. Any one that is a light sleeper will have the same issue I had. I finally drifted off to sleep at 6.30 and then the renovation in the next room started hammering and working at 7.30am Would love to support a gem like this, but too hard like it is ! Please work on the sound proofing, double glazing or something !!
Stayed 1 night in May 2024

8/10 Good

Dan

Traveled with group
Liked: Amenities
Clean tidy nice rooms
Stayed 2 nights in May 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
We had a refurbished room - bed excellent. Meals were very good. Would stay again.
Stayed 2 nights in May 2024

10/10 Excellent

Rebecca

Stayed 1 night in Apr 2024

10/10 Excellent

Deirdre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super clean and comfortable. The hotel had easy parking across the street and the location is very convenient to shopping and dining. The dining room/bar downstairs was great with very personable staff. We highly recommend!
Stayed 1 night in Apr 2024

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with my stay, short but no issues, nicely appointed room.
Stayed 1 night in Apr 2024

10/10 Excellent

Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beautiful grand old building
Stayed 1 night in Apr 2024

6/10 Okay

James

property is tired
Stayed 6 nights in Mar 2024