*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, HOTEL PUERTA CHICHEN features an outdoor pool and a steam room. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.
This Pisté hotel also offers spa services, tour/ticket assistance, and a garden.
HOTEL PUERTA CHICHEN is a smoke-free property.
- Coffee/tea in common areas
- Number of outdoor pools - 1
- Number of bars/lounges - 1
- Full-service spa
- 24-hour front desk
- Tours/ticket assistance
- Steam room
- Free WiFi
- Pool sun loungers
- Smoke-free property
- Distance from property (ft) 10
- Spa services on site
- Number of meeting rooms - 1
- Free reception
- Luggage storage
- Wheelchair accessible – no
- Distance from property (meters) 3
- Free parking nearby
- Breakfast available (surcharge)
- Number of restaurants - 1
- Snack bar/deli
- Banquet hall
- Total number of rooms - 48
- Garden
Family Friendly Amenities
- Number of outdoor pools - 1
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
Room Amenities
HOTEL PUERTA CHICHEN offers 48 air-conditioned accommodations with irons/ironing boards and ceiling fans. Beds feature premium bedding. 39-inch flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is provided daily.
- Air conditioning
- Television
- Daily housekeeping
- Iron/ironing board
- Ceiling fan
- Premium bedding
- Soundproofed rooms
- Shower only
- Cable TV service
- Flat-panel TV
- TV size: 39
- TV size measurement: inch
- Towels provided
- Bedsheets provided
- Number of beds 2
- Soap
- Shampoo
- Toilet paper
- Laptop-friendly workspace
- Travel crib
Parking
Free parking nearby
Internet
Available in some public areas: Free WiFi
Food & Drink
A complimentary manager's reception is offered each day.
HOTEL PUERTA CHICHEN has a restaurant on site.
Spa Services
The onsite spa has couples treatment room(s). Services include massages.
- Couples treatment rooms
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Well-lit path to entrance
Nearby Activities
Recreational amenities at the hotel include an outdoor pool and a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Ecotours on site
Hotel Policies
Payment types
Fees
Optional extras
- Fee for full breakfast: approximately MXN 10 for adults and MXN 10 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
Mobile key entry is not available
Staffed front desk
Property does not offer onsite COVID-19 testing
Contactless check-in is available
Property does not require health documentation at check-in
Cashless transactions are available
No elevators
Service animals not allowed
Debit cards
Gap period enforced between guest stays - 24 hours
Contactless check-out is available
Children and extra beds
- Children are welcome.
Pet Policy
- No pets or service animals allowed
We should mention
Pool access available from 8:00 AM to 10:00 PM.
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
Hotel Names
- HOTEL PUERTA CHICHEN Hotel
- HOTEL PUERTA CHICHEN Tinum
- HOTEL PUERTA CHICHEN Hotel Tinum
Hotel Reviews
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