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Jetwing Yala

5.0 star property

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2 restaurants, breakfast, lunch, dinner served; local cuisine
Deluxe Room with Sea View | Balcony
Food and drink
Outdoor pool, open 7 AM to 7 PM, pool umbrellas, sun loungers
Superior Room | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • 24/7 front desk
  • Room service

Explore the area

Map
Yala, Tissamaharama
  • Yala National Park
    ‪9 min drive‬
  • Palatupana Beach
    ‪31 min drive‬
  • Tissa Lake
    ‪31 min drive‬

Room options

View all photos for Family Room

Family Room | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Family Room

  • 1152 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Superior Room

  • 609 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room with Sea View

Deluxe Room with Sea View | View from room

Deluxe Room with Sea View

  • 667 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

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Exterior

Cinnamon Wild Yala

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (196)
The price is $334
All taxes and fees included in total
Cinnamon Wild Yala

About this property

Jetwing Yala

5-star Palatupana hotel with 2 restaurants
Guests of this beach hotel will appreciate convenient onsite amenities such as a 24-hour fitness center and massage/treatment rooms.
Jetwing Yala offers 80 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Each accommodation is individually furnished. Memory foam beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include Swedish massages and Thai massages. The spa is open daily.
In addition to a full-service spa, Jetwing Yala features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

A business center is on site at this 5-star property. This luxury hotel also offers a children's pool, a rooftop terrace, and barbecue grills. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking and valet parking are available on site.

Jetwing Yala has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
The Dining Room - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
The Living Room - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • The Dining Room
  • The Living Room

Things to do

  • 24-hour gym
  • Children's pool
  • Ecotours
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Direct access to the beach
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Spa open daily
  • Spa treatment rooms
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 31-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Airport shuttle fee: USD 196 per vehicle (one-way)
  • Airport shuttle fee per child: USD 196 (one-way)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children for meals. Children ages 5-11 are charged 50% of the meal rate when sharing existing bedding.
Property Registration Number PV 73458

We should mention

Pool access available from 7 AM to 7 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Jetwing Yala Hotel Kirinda
Jetwing Yala Kirinda
Jetwing Yala Hotel Palatupana
Jetwing Yala Hotel
Jetwing Yala Hotel
Jetwing Yala Hotel Tissamaharama
Jetwing Yala Tissamaharama
Hotel Jetwing Yala Tissamaharama
Tissamaharama Jetwing Yala Hotel
Jetwing Yala Hotel
Hotel Jetwing Yala
Jetwing Yala Tissamaharama
Jetwing Yala Tissamaharama
Jetwing Yala Hotel Tissamaharama

Jetwing Yala Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 95 out of 140 reviews
Rating 8 - Good. 34 out of 140 reviews
Rating 6 - Okay. 6 out of 140 reviews
Rating 4 - Poor. 2 out of 140 reviews
Rating 2 - Terrible. 3 out of 140 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Nicholas

Traveled with partner
Liked: Amenities
Hotel is a little tired but functional. Good base for a safari with a pleasant beach.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rahamat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing n nice
Stayed 1 night in Nov 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mc

Friendly staff and beautiful location.
Stayed 1 night in Oct 2024

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were lovely and extremely helpful. The food is very good with an extensive breakfast buffet, cooked by very friendly chefs to order. They will pack up a picnic if you’re going into the Park early. The swimming pool is desperately in need of repair as there are many missing tiles and the flagstones around it wobble when walked on.
Stayed 2 nights in Sep 2024

6/10 Okay

M

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Emily

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We absolutely loved the hotel and the ambience, especially how it's blended into the nature. It's lovely to see the monkeys, birds, lizards running around. We took the safari the hotel arranged and it was amazing. However, the dinner buffet was disappointing and overpriced. For the second evening we had to drive out for 30 minutes to the nearby town Tissa to eat out. The service is lacking and it's not 5-star hotel standard. The staff were more friendly to the locals than foreigners. We felt slight judgement from them too. They weren't keen to offer help or service. We had to ask and keep asking. Although for what we asked we got the service needed. Overall we are happy with the stay.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Overall good with so much potential
The place is so lovely with a very nice pool and beach access. So much potential and so near the safari. However, I had some mishaps which might be isolated to me. The porters accidentally broke my Samsonite luggage handle, no towels in the room and called for ice twice but wasn't sent. Other than these, I would recommend them highly. Oh yes, toilet smelt slightly mouldy.
Stayed 1 night in Aug 2024

8/10 Good

Roshan, Chicago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable, however the bathrooms were not air conditioned as they were open to the air, which made them quite hot during the day. Food selection was reasonable and the chef was nice and very careful to accommodate my spouse’s dietary restrictions (food allergy). Staff was professional and very nice, which was our experience across all resorts in Sri Lanka. Amazing service by super nice people!
Stayed 2 nights in Jul 2024

10/10 Excellent

Shyamalee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow!!! One of the best hotels ever. Staff are so friendly, kind and attentive. The food is out of this world. The chef at Jetwing Yala is such a wonderful person. My family are all in agreement- this is the best hotel.
Stayed 2 nights in May 2024

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort
This was the fourth hotel I stayed in in Sri Lanka, and unfortunately was a let down in a number of respects. My initial impression was positive as the property is large, (seemed) peaceful and has lovely views. While being checked into my room I was a bit surprised about being asked if I needed to know how to use the facilities in the room. Of course I would! The air con had no remote control and was hidden in the corner and I wouldn’t have found the controller had I not asked. The woman showing me in seemed sullen and miserable. Again, initial impressions of the room were quite good - very large and spacious with a ginormous bathroom. After that I noticed a few minor inconveniences - hardly any plug sockets, room safe didn’t work and the bedding was really uncomfortable. The sheet was too small for the bed and was fitted over a slippery mattress protector. Later that night I found myself slipping and sliding around a lot, which contributed in part to two very bad nights’ sleep. First morning I woke early to go on safari and the packed breakfast was adequate although the bread was stale and I couldn’t eat most of what was in the box as it had cakes/croissants etc. and I can’t eat anything containing dairy. After the safari I went to the pool. Very quiet and peaceful but hard to relax as there are little shaded areas and the loungers don’t have cushions and so are really uncomfortable. I was going to order a drink but asked for the menu and asked for about ten minutes to cons
Stayed 2 nights in Mar 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place to stay
It’s a wonderful hotel set in an amazing location. The beach and pool were great, my massage was fantastic. The location next to the National Park is just another plus.
Stayed 3 nights in Jan 2024

8/10 Good

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

Rana

Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Experience
Truly one of the best days of my life was at this hotel. The location and views are a dream and the buffet breakfast was one of the best meals I had in Sri Lanka. I spent the day at the pool, in the spa, drinking a mojito on the beach front, and enjoying the views. They helped me arrange a safari to Yala which was wonderful. A must stay on any trip to Sri Lanka! The only downside was the dirt road leading to the hotel is in really banged up condition so was a bit hard on the car that dropped me off, but I was told the hotel is on a national park land so it can't be paved. So not really their fault.
Stayed 1 night in Nov 2023

10/10 Excellent

Kataraina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff who go the extra mile. Exceptional food, facilities, and cleanliness. Very handy if you are planning a safari in Yala National Park.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff! Very helpful and courteous. Awesome location and property.
Stayed 2 nights in Jul 2023

6/10 Okay

Anubhav

Stayed 1 night in Feb 2023

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Amazing hotel! What a beautiful part of the world.
Stayed 3 nights in Dec 2022

10/10 Excellent

Shakir

Liked: Staff & service, property conditions & facilities, room comfort
Pleasantly surprised - Wonderful hotel
Pleasantly surprised to have this experience at a Hotel that is situated 10 minutes away from a Wildlife park. The hotel is in very good condition, large rooms with modern amenities and spacious washrooms (Loved the waterfall pipe). Food quality was amazing and we got all the usuals for a hearty breakfast. The beach is lovely, the pool is well maintained and the staff are immaculate. Gym and Spa are well maintained. Lots of activities for kids. The Turtle hatchery they've got on the beach was a definite plus to our experience. And all the wildlife, very safe, but so much to see.
Stayed 1 night in Dec 2022

10/10 Excellent

Kamani, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is one of the best hotels in Sri Lanka. We had a great time and hoping to visit again soon. Excellent food. Staff, services and room (everything) was very good.
Stayed 1 night in Sep 2022

10/10 Excellent

Edith-Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right by the beach in Yala National Park. It is in a beautiful setting, and the staff is very friendly
Stayed 2 nights in Aug 2022

10/10 Excellent

Charu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent beach
View from the room
Stayed 2 nights in Mar 2022

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel for wildlife and rela
Amazing hotel. Loved everything about it. Staff were super nice. Wildlife was great - we saw capuchin monkeys, wild pigs, elephans just on the hotel premises. Pool and private beach made it even more perfect. The only bad thing is was the very slow service in the restaurant during dinner time. Other than that the hotel is 10/10.
Stayed 1 night in Jan 2022

10/10 Excellent

Diana

Stayed 1 night in Feb 2022