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Mandarin Carton

3.5 star property

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Photo gallery for Mandarin Carton

Lobby sitting area
Standard Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, free WiFi
Front of property
Shower, free toiletries, hair dryer, towels
Daily buffet breakfast (MXN 180 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Gym
  • Breakfast available
  • Room service
  • Laundry

Explore the area

Map
Gustavo Baz Number 12, Colonia Xocoyahualco, Tlalnepantla de Baz, MEX, 54080
  • Plaza Satelite Shopping Center
    ‪3 min drive‬
  • Mundo E Shopping Center
    ‪4 min drive‬
  • Mexico City Arena
    ‪6 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪31 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room

  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Jetted Tub

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, Jetted Tub

  • Sleeps 2
  • 1 King Bed

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  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1008)
The price is $48
per night
$57 total
includes taxes & fees
Mar 31 - Apr 1
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About this property

Mandarin Carton

3.5-star Tlalnepantla de Baz hotel close to Plaza Satelite Shopping Center
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Mandarin Carton offers 153 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas and include desks. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a business center and a meeting room.

Wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a vending machine, and concierge services. Onsite self parking and valet parking are complimentary.

Mandarin Carton is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.
Cafe Madrid - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 180 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cafe Madrid

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 300 per stay

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 180 for adults and MXN 150 for children
  • Rollaway bed fee: MXN 300 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Hotel Mandarin Carton Tlalnepantla de Baz
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Mandarin Carton Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 200 out of 439 reviews
Rating 8 - Good. 148 out of 439 reviews
Rating 6 - Okay. 48 out of 439 reviews
Rating 4 - Poor. 24 out of 439 reviews
Rating 2 - Terrible. 19 out of 439 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Augusto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel for business
Well located north of Ciudad de México , have some amenities close but not Safe to Walk by night
Stayed 4 nights in Oct 2024

10/10 Excellent

Ruben

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Selena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really bice front service and clean hotel and good looking hotel room
Stayed 1 night in Sep 2024

4/10 Poor

Rey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The WC was stained with yellow that look quite dirty, it was cleaned the day after. Lights were flicking and making a terrible noise. Jacuzzi was in bad shaped and look so dirty it was not appealing to use it at all.
Stayed 2 nights in Apr 2024

6/10 Okay

Victor

Liked: Cleanliness
Stayed 2 nights in Jan 2024

8/10 Good

Massiel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and good price. Very good option for long or short stays
Stayed 7 nights in Oct 2023

8/10 Good

Natanael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine
Stayed 1 night in Aug 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Everything was great
Stayed 2 nights in Aug 2023

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El personal amable el lugar limpio el servicio del cuarto me gusto mucho pues te brindan cepillos de dientes pasta crema gorra para cubrir el pelo.
Stayed 1 night in Jul 2023

6/10 Okay

Natanael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Toilet didn't flush properly, they never got the safe opened, but it's fine for a comfortable night's sleep
Stayed 12 nights in Jun 2023

6/10 Okay

Carlos, SAN ANTONIO

Traveled with partner
Disliked: Amenities, property conditions & facilities
Clean hotel overall. Poor restaurant service, inconvenient bathroom set up, good laundry & front desk service
Stayed 3 nights in May 2023

8/10 Good

Jocelyn Hinojosa

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall hotel is very pleasant. Need to pay more attention to facilites, ex. Faucet handle fell off. Only one person attending chkin and phone
Stayed 1 night in Feb 2023

10/10 Excellent

Aurelio

Stayed 1 night in Dec 2022

10/10 Excellent

Natanael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues means perfect. Keep up the good work
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una buena alternativa en dicha área
Stayed 1 night in Jan 2022

6/10 Okay

ANTONIO

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very friendly
Stayed 1 night in Oct 2021

4/10 Poor

Pablo, Aguascalientes, Mexico

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
El restaurant es muy caro y tiene poca variedad comparados con otros de la zona, a parte de que el domingo no abre. La habitación es agradable pero el servicio deja mucho que desear. Falla constantemente la electricidad del hotel. Muy sucio y muy caro para lo que ofrece. Encontré una pantaleta debajo de mi cama al llegar a la habitación.
Stayed 1 night in Jun 2020

8/10 Good

Rachel, Pomona ca

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Me and my husband enjoyed property staff was curteous and fast.
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service
Mal servicio a cuarto.
Instalaciones y habitaciones están OK. El servicio de recepción es muy amable, pero el servicio de alimentos a cuartos es PÉSIMO ase tardaron más de una hora para un plato de frutas y un sándwich. Y para finalizar el mesero (David) se porto muy grosero y de mala actitud. Dudaría en volver a hospedarme ahí con ese tilo de personas.
Stayed 1 night in Nov 2019

8/10 Good

Oliviavelez, New york

Liked: Cleanliness, staff & service
The hotel was clean, the breakfast buffet was economical and tasted excellent. The room was cleaned daily, staff was friendly and helpful. I loved the hotel and would definitely stay again.
Stayed 7 nights in Sep 2019

6/10 Okay

Pedro Joaquin

Disliked: Staff & service
Stayed 1 night in Sep 2019

8/10 Good

Sambhu

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was awesome and staff was really friendly. Only suggestion is to have someone who can converse in English
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel was nice and staff were professional and helpful.
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveler

Stayed 4 nights in Jul 2019