City Express by Marriott Ciudad de México Tlalnepantla

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Express by Marriott Ciudad de México Tlalnepantla

Lobby
Exterior
Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Meeting facility
Business center

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
    Parking available
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Av. Gustavo Baz No. 29, Colonia Xocoyahualco, Tlalnepantla de Baz, MEX, 54080
  • Plaza Satelite Shopping Center
    2 min drive
  • IMSS Lomas Verdes Mexico DF
    4 min drive
  • Mundo E Shopping Center
    4 min drive
  • Mexico City (MEX-Mexico City Intl.)
    17 min drive

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 226 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Non Smoking

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds, Non Smoking

  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

City Express by Marriott Ciudad de México Tlalnepantla

3.5-star Tlalnepantla de Baz hotel connected to a shopping center, close to Plaza Satelite Shopping Center
A fitness center, a 24-hour business center, and self parking are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and a free area shuttle are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Housekeeping is available on request.
City Express by Marriott Ciudad de México Tlalnepantla offers 125 air-conditioned accommodations with complimentary bottled water and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Tlalnepantla de Baz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. A complimentary area shuttle within 10 kilometers is available for guests. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Parking is available onsite for a surcharge.

City Express by Marriott Ciudad de México Tlalnepantla is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 10 km
  • Self parking on site (MXN 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: MXN 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

City Express Gustavo Baz Hotel Tlalnepantla de Baz
City Express Gustavo Baz Hotel
City Express Gustavo Baz Tlalnepantla de Baz
City Express Gustavo Baz

City Express by Marriott Ciudad de México Tlalnepantla Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 276 out of 427 reviews" "
Rating 8 - Good. 99 out of 427 reviews" "
Rating 6 - Okay. 28 out of 427 reviews" "
Rating 4 - Poor. 11 out of 427 reviews" "
Rating 2 - Terrible. 13 out of 427 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

VICTOR

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Air conditioning not working, didn't change room because it was fully booked although there was very few people in the building. Bad service even for a low budget hotel chain.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Its hard to find the way in, not enough directions to find the room after checking in, very limited choices of food at breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Carolina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel very clean, friendly staff and delicious breakfast!
Stayed 2 nights in Nov 2023

10/10 Excellent

Lazaro

Stayed 1 night in Jul 2024

8/10 Good

Carlos, Villahermo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal bien el desayuno bien las instalaciones viejas
Stayed 1 night in Jul 2024

8/10 Good

Sergio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to my activities.
Stayed 4 nights in Jun 2024

10/10 Excellent

Adnan

Liked: Property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Cesar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was Ok, the access to the parking and to the lobby are confusing.
Stayed 2 nights in May 2024

2/10 Terrible

TATIANA

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
MALA EXPERIENCIA
TUVE QUE CANCELAR EL VIAJE, POR MOTIVOS PERSONALES Y NO ME DEVOLVIERON NI UN DOLAR
Stayed 4 nights in Feb 2024

6/10 Okay

FERNANDO

Traveled with family
Liked: Cleanliness, property conditions & facilities
This could have been 5 stars. Hotel is clean, staff is attentive and breakfast was good. However, half way through the stay they asked us to move to another room because they were planning to do maintenance to the floor where we were on. When asked why did they put us in that room in the first place if maintenance was planned. They couldn't answer. I asked them to wait until we checked out but they refused. Obviously an inconvenience for us that the hotel could have avoided if they planned ahead. Shame because it could have been a very nice stay.
Stayed 5 nights in Dec 2023

2/10 Terrible

Carlos, SAN ANTONIO

Stayed 3 nights in Dec 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mayra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

4/10 Poor

Mauricio

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Not as expected!
Terrible parking system! Is not easy to get out and very difficult to get in! Staff are not great! Buffet for breakfast is terrible!
Stayed 3 nights in Oct 2023

10/10 Excellent

Jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay on business also great staff
Stayed 4 nights in Sep 2023

2/10 Terrible

Jorge

Stayed 1 night in Sep 2023

10/10 Excellent

Elisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place there is a mall around
Stayed 2 nights in Aug 2023

10/10 Excellent

Avelino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo excelente
Stayed 4 nights in Apr 2023

8/10 Good

Srikanth

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Decent enough
Stayed 4 nights in Feb 2023

2/10 Terrible

Enrique

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible planning for painting an elevator area
The hotel was painting the elevators in the parking lot, the strong smell of thinner move towards the room, we were in the second floor and it was awful. We asked for refund and they said they could not do it because it was reserved through hotels.com. They offered another room but the whole building had the smell and it was terrible.
Stayed 1 night in Jan 2023

10/10 Excellent

Vicente

Stayed 1 night in Jan 2023

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Zailyng

10/10 Excellent

Joselyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

8/10 Good

Martha

Traveled with family
Liked: Property conditions & facilities
Stayed 5 nights in Nov 2022