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NH Mexico City Valle Dorado

4.0 star property
VIP Access

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Photo gallery for NH Mexico City Valle Dorado

Exterior
Lobby
Lobby
Premium bedding, down comforters, minibar, in-room safe
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Gym
  • Housekeeping
  • Breakfast available
$78
includes taxes & fees
Sep 19 - Sep 20

Explore the area

View in a map
Blvd Avila Camacho 3130, Col Valle Dorado, Tlalnepantla de Baz, MEX, 54020
  • Mundo E Shopping Center
    ‪2 min drive‬
  • Plaza Satelite Shopping Center
    ‪4 min drive‬
  • Mexico City Arena
    ‪8 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪20 min drive‬

Room options

View all photos for Family Room

Premium bedding, down comforters, minibar, in-room safe

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room (Extra Bed 2 adults + 1 child)

Premium bedding, down comforters, minibar, in-room safe

Standard Room (Extra Bed 2 adults + 1 child)

9.0 out of 10
Wonderful
(17 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (Extra Bed 3 adults)

Premium bedding, down comforters, minibar, in-room safe

Standard Room (Extra Bed 3 adults)

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down comforters, minibar, in-room safe

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Premium bedding, down comforters, minibar, in-room safe

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

NH Mexico City Valle Dorado

4-star Tlalnepantla de Baz hotel, connected to a shopping center in Valle Dorado
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a conference center, 24-hour room service, and a business center. Housekeeping is available on request.
NH Mexico City Valle Dorado offers 130 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 27-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and 8 meeting rooms. Event facilities measuring 3014 square feet (280 square meters) include a conference center. This eco-certified hotel also offers a 24-hour fitness center, tour/ticket assistance, and complimentary newspapers in the lobby. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

NH Mexico City Valle Dorado is a smoke-free property.

A complimentary manager's reception is offered each day.
NH Mexico City Valle Dorado has a restaurant serving lunch, dinner, and light fare.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (MXN 140 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; MXN 15 to 20 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Business center
  • Computer station
  • Conference center (3,014 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: MXN 650

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 450 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 350.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 15 to 20 per person
  • Airport shuttle fee: MXN 1200 per vehicle (roundtrip)
  • Self parking fee: MXN 140 per day
  • Pet fee: MXN 450 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: MXN 650 (subject to availability)
  • Rollaway bed fee: MXN 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

NH Mexico City Valle Dorado Hotel
Valle Dorado Hotel
NH Mexico City Valle Dorado
Valle Dorado
NH Mexico City Valle Dorado Hotel
NH Mexico City Valle Dorado Tlalnepantla de Baz
NH Mexico City Valle Dorado Hotel Tlalnepantla de Baz

NH Mexico City Valle Dorado Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 462 out of 875 reviews
Rating 8 - Good. 247 out of 875 reviews
Rating 6 - Okay. 84 out of 875 reviews
Rating 4 - Poor. 43 out of 875 reviews
Rating 2 - Terrible. 39 out of 875 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Salvador

Stayed 2 nights in May 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, location and convenience. Fair rates
Stayed 4 nights in May 2025

6/10 Okay

James

Stayed 4 nights in May 2025

10/10 Excellent

Aylin

Stayed 1 night in Mar 2025

10/10 Excellent

Gina

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Glenn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great room for the price
Stayed 1 night in Apr 2025

10/10 Excellent

Suhelen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Alberto, Carpinteria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 1 night in Mar 2025

8/10 Good

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Property is very basic, but clean. Do not believe what staff said that breakfast was not included.
Stayed 4 nights in Feb 2025

10/10 Excellent

Arturo, Ashburn

Stayed 3 nights in Feb 2025

10/10 Excellent

Ornedys

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect

10/10 Excellent

Steven, West Allis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location if you are doing business in Tlalnepantla. Clean, affordable
Stayed 2 nights in Jan 2025

2/10 Terrible

ZAUR

Stayed 12 nights in Dec 2024

10/10 Excellent

Agustin

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
great attention
Stayed 2 nights in Dec 2024

8/10 Good

Fabiola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Demasiado ruido en la habitación porque mi habitación estaba a lado de la salida de emergencia/servicio y a cada rato sonaban los portazos de la puerta. No hubo buena comunicación al inicio, había pedido desde el inicio late check in y no dejaron la instrucción por lo cual me hablaron para desocupar la habitación antes.
Stayed 2 nights in Dec 2024

10/10 Excellent

ZAUR

Stayed 2 nights in Dec 2024

10/10 Excellent

hasmin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias
Stayed 1 night in Nov 2024

10/10 Excellent

Anderson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service & nice breakfast

We checked in at 0300 and booked room with two beds. Entering the room only has a king size bed. Front desk staff told us all rooms with two beds were gone he offered to bring a small bed to our room in five minutes and he did it.
Bed room
Stayed 1 night in Nov 2024

2/10 Terrible

Yonglae

Business traveler, Traveled with family
Disliked: Staff & service
terrible staff...todos muy mal atendida
Stayed 2 nights in Nov 2024

6/10 Okay

Ernesto

Liked: Cleanliness
Disliked: Staff & service
There was no hot water
Stayed 1 night in Oct 2024

10/10 Excellent

Ernesto

Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Jorge Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Raul, San Antonio

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
[staff] Friendly and courteous from cleaning, lobby to restaurant [Location] This hotel is located in a plaza with nearly no restaurants therefore heavily dependent on NH Hotel restaurant or UberEats delivery. [NH Restaurant] - Very poor selection and service Very limited buffet selection for the price $300 pesos. The breakfast buffet staff wasn’t keeping up with making sure their buffet was filled with food and one time they simply ran out of eggs so we had to wait for them to get eggs. The staff serving coffee were courteous and keeping up our needs at the table with coffee. I would recommend you go to a nearby VIPS or TOKS since the NH restaurant is not worth it. [Hotel Card Keys] - The hotel card keys deactivate every day so you must stop at lobby to get them reactivated daily which is absurd for a 4 star hotel. They said their system deactivates them so its just an inconvenience [Hotel Power Outages] There were multiple times we lost power to the entire floor (not due to weather). The entire hallway to get to the lobby seemed like a Haunted Hotel but luckily it seemed elevators were on emergency power. I think a breaker had to be reset at least x2 times [Hotel Room Issues] The refrigerator wasn’t working do had to call maintenance. The shower head was broken at the connection to water pipe so a bunch of water was spraying out of the top. The room thermostat was programmed to not allow HEATING of room so it got cold at night which was unacceptable.
Stayed 9 nights in Aug 2024

10/10 Excellent

GUILLERMO

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024