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Family Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room (Extra Bed 3 adults)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room (Extra Bed 2 adults + 1 child)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and 8 meeting rooms. Event facilities measuring 3014 square feet (280 square meters) include a conference center. This eco-certified hotel also offers a 24-hour fitness center, tour/ticket assistance, and complimentary newspapers in the lobby. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

NH Mexico City Valle Dorado is a smoke-free property.

  • Water dispenser
  • Elevator
  • Fitness facilities
  • Showcase for local artists
  • Locally-sourced food on site (80% or more)
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • All property's electricity comes from renewable sources
  • Business center
  • Porter/bellhop
  • Vegan menu options available
  • Vegetarian menu options available
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • Computer station
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • Wheelchair accessible
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Conference space size (meters) - 280
  • Number of meeting rooms - 8
  • Free reception
  • Luggage storage
  • Conference center
  • Total number of rooms - 130
  • Number of floors - 6
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Number of bars/lounges - 1
  • Conference space
  • Tours/ticket assistance
  • Year Built - 2010
  • Free WiFi
  • Smoke-free property
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Conference space size (feet) - 3014
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Vegetarian breakfast available
  • Television in common areas
  • 24-hour fitness facilities
  • Wedding services
  • Free newspapers in lobby

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Room Amenities

NH Mexico City Valle Dorado offers 130 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 27-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Free bottled water
  • Blackout drapes/curtains
  • Shower only
  • Satellite TV service
  • Flat-panel TV
  • HDTV
  • Free WiFi
  • Free dial-up internet access
  • Down comforter
  • TV size: 27
  • TV size measurement: inch
  • Rainfall showerhead
  • Connecting/adjoining rooms available
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Housekeeping on request
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Reusable coffee/tea filters
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary manager's reception is offered each day.

NH Mexico City Valle Dorado has a restaurant serving lunch, dinner, and light fare.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately MXN 15 to 20 per person
  • Airport shuttle fee: MXN 1200 per vehicle (roundtrip)
  • Self parking fee: MXN 140 per day
  • Pet fee: MXN 450 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: MXN 650 (subject to availability)
  • Rollaway bed fee: MXN 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 1 PM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels).

Humane animal treatment

Sustainability/community reinvestment (10% revenue or more)

Guest education on local ecosystems and culture

Credit card pre-authorization

Comprehensive food waste policy

Comprehensive recycling policy

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Water dispenser use by guests actively encouraged

Debit cards not accepted

Property does not follow sanitization practices of any association

Staffed front desk

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is not sealed after cleaning

Cashless transactions are available

Masks are not compulsory at the property

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff does not wear personal protective equipment

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

Property follows a brand or regulatory agency's sanitization guidelines Feel Safe at NH (NH Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 350.0 per day.

Pet Policy

  • Pets allowed for an extra charge of MXN 450 per accommodation, per night
  • Dogs and cats only
  • 2 total (up to 55 lbs per pet)
  • Service animals are welcome, and are exempt from fees

We should mention

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

Hotel Names

  • NH Mexico City Valle Dorado Hotel
  • Valle Dorado Hotel
  • NH Mexico City Valle Dorado
  • Valle Dorado
  • NH Mexico City Valle Dorado Hotel
  • NH Mexico City Valle Dorado Tlalnepantla de Baz
  • NH Mexico City Valle Dorado Hotel Tlalnepantla de Baz

Awards & Affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key (Foundation for Environmental Education)

Hotel Reviews

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