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One Cuautitlan

3.0 star property

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Lobby
Loft | In-room safe, desk, iron/ironing board, free WiFi
Check-in/check-out kiosk
Superior Double Room | In-room safe, desk, iron/ironing board, free WiFi
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Parking included
  • Laundry
  • 24/7 front desk
  • Housekeeping
$69
includes taxes & fees
Dec 5 - Dec 6

Explore the area

View in a map
Paseo de las Haciendas esquina Av Chalma, Cuautitlan Izcalli, MEX, 54700
  • Place, San Marcos Power Center
    ‪3 min walk‬
  • Place, Galerias Perinorte
    ‪8 min drive‬
  • Place, Paseo de la Reforma
    ‪31 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪47 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(12 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room

8.8 out of 10
Excellent
(13 reviews)
  • 205 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Loft

Loft | In-room safe, desk, iron/ironing board, free WiFi

Loft

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

One Cuautitlan

3-star Cuautitlan Izcalli hotel walkable to San Marcos Power Center
Along with a business center, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a front-desk safe, a banquet hall, and a vending machine are onsite. Housekeeping is available on request.
One Cuautitlan offers 156 accommodations with safes and hair dryers. 46-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Wireless Internet access is complimentary. This 3-star property offers access to a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, laundry facilities, and a front-desk safe. Onsite self parking is complimentary.

One Cuautitlan is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and noon.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to noon

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

One Cuautitlan Hotel
One Cuautitlan Hotel
One Cuautitlan Cuautitlan Izcalli
One Cuautitlan Hotel Cuautitlan Izcalli

One Cuautitlan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 303 out of 523 reviews
Rating 8 - Good. 158 out of 523 reviews
Rating 6 - Okay. 24 out of 523 reviews
Rating 4 - Poor. 20 out of 523 reviews
Rating 2 - Terrible. 18 out of 523 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Laura liliana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

eddie

Liked: Cleanliness, staff & service, room comfort

Good stsy

Newer hotel, nice room, very clean. Laundry was out of service, eh levatorvissues. Very nice breakfast!
Stayed 1 night in Jul 2025

10/10 Excellent

Laura liliana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Liliana

Liked: Staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Julián

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jun 2025

8/10 Good

Jose Luis, Los Angeles

Stayed 2 nights in Jun 2025

8/10 Good

Jose Luis, Los Angeles

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good on the hotel, except the towels. they were ripped and old. they were not somethin that i would dry myself with, so I had to use my own shirt to dry myself
Stayed 1 night in Jun 2025

10/10 Excellent

CARLOS

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Laura liliana

Stayed 1 night in Jun 2025

10/10 Excellent

Rodrigo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All perfect
Stayed 1 night in May 2025

4/10 Poor

gonzalo

Stayed 2 nights in Feb 2025

10/10 Excellent

Armando

Stayed 6 nights in Dec 2024

4/10 Poor

Tokuyuki

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Mary

Stayed 1 night in Nov 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, central location, great staff, great breakfast, in shopping center and comfortable pillows and linen. But definitely need updated towels.
Stayed 3 nights in Sep 2024

10/10 Excellent

Juan Andres

Stayed 1 night in Jul 2024

10/10 Excellent

Priscila

Stayed 1 night in Jul 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Jun 2024

8/10 Good

Armando

Business traveler
Liked: Cleanliness, staff & service

OK just for short stays

Just for short stays
Stayed 3 nights in Jun 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No pool
Stayed 1 night in Apr 2024

8/10 Good

ALFREDO

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Bruno

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 11 nights in Mar 2024

10/10 Excellent

Jose Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Change them breakfast options a bit. very simple
Stayed 1 night in Mar 2024