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To Chau Vacation Packages

Need replace tower

Room was not clean and air con was very noisy which was unable to adjust.

The property is very confusing. Several hotels and rental apartments under the same address. No front desk for help. Several managers for all th rentals. Security Guards are a joke. Good for nothing. No help. Property is well located but very busy and noisy. Quality of bed and linens very poor. In my particular case I canceled the remaining nights and still waiting for refund. Couldn't sleep. Mattress to hard and dirty pillows. Managers tried to help but just the same but stuff.

We had an ocean villa and it was incredible. We also had LEVEL access and it was so exceptional. The food, drinks and staff went above and beyond. It was one of the most memorable holidays. I used the spa and had a massage which was so lovely. I also had access to the sauna and spa afterwards.