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Tohoku Vacation Packages

Very helpful and friendly staff, i did get a bit confused with the key card booklet telling me to give in the key card when I leave the hotel, which turns out, is actually not necessary. Also a good selection of restaurants both in and around the hotel, very good for foodies wanting somewhere central in Niigata that's not too far from the station. (Maps says 20 min walk, I did it in about 12)

Even though I arrived at the incorrect location, they welcomed me and offered to allow me to stay there anyways

サービスや食事はとても良く、お部屋も広く過ごしやすかったのですが、各部屋にクーラーが付いているとより室温調整ができてよかったと思いました。

We enjoyed the stay very much. The room is smartly designed. The bedding is comfortable. The view of the harbor is an added bonus. The breakfast has incredible selection of food from Japanese to western.

Location was great and hotel excellent