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Naruto Grand Hotel Kaigetsu

2.5 star property

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Photo gallery for Naruto Grand Hotel Kaigetsu

Public bath
Restaurant
Twin Room, Smoking | Jetted tub
Property amenity
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Air conditioning
  • Parking included
  • Restaurant
  • Business services
$120
Sep 4 - Sep 5

Explore the area

View in a map
82-88 Narutochou Tosadomariura, Naruto, Tokushima, 772-0053
  • Otsuka Art Museum
    ‪16 min walk‬
  • Naruto University of Education
  • Naruto Park
    ‪2 min drive‬
  • Tokushima (TKS)
    ‪12 min drive‬

Room options

View all photos for Japanese Style Room, Ocean View, Non Smoking

Desk, bed sheets

Japanese Style Room, Ocean View, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 208 sq ft
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Style Room, Ocean View, Non Smoking Half board

Ryokan dining

Japanese Style Room, Ocean View, Non Smoking Half board

8.4 out of 10
Very good
(19 reviews)
  • 208 sq ft
  • Sleeps 5
  • 5 Twin Futons

View all photos for Twin Room, Non Smoking

Desk, bed sheets

Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Style, Mountain View, Non Smoking

Desk, bed sheets

Japanese Style, Mountain View, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 167 sq ft
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Style Room, Mountain View, Half Board, Non Smoking

Ryokan dining

Japanese Style Room, Mountain View, Half Board, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 167 sq ft
  • Sleeps 5
  • 5 Twin Futons

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About this property

Naruto Grand Hotel Kaigetsu

Naruto ryokan walkable to Setonaikai National Park
This ryokan features a full-service spa, a restaurant, and a microwave in a common area. Self parking is free. Other amenities include a refrigerator in a common area and gift shops/newsstands. Housekeeping is available once per stay.
Naruto Grand Hotel Kaigetsu offers 39 air-conditioned accommodations with slippers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations. Housekeeping is provided once per stay.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Public bath/onsen services include an indoor public bath (no minerals) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 6:00 AM to 11:00 AM.
The ryokan offers a restaurant. Naruto Grand Hotel Kaigetsu features a full-service spa. This Naruto ryokan also offers gift shops/newsstands, an elevator, and a microwave in a common area. Complimentary self parking is available on site.

Naruto Grand Hotel Kaigetsu has designated areas for smoking.

Naruto Grand Hotel Kaigetsu has a restaurant on site.

Property amenities

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant
  • Kaiseki meal

Things to do

  • Full-service spa

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (once per stay)

Business services

  • Meeting rooms

Full-service spa

  • Public bath open from 6:00 AM - 11:00 AM
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Children 18 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

GRAND HOTEL KAIGETSU
NARUTO GRAND KAIGETSU
GRAND KAIGETSU
Naruto Grand Kaigetsu Naruto
NARUTO GRAND HOTEL KAIGETSU Ryokan
NARUTO GRAND HOTEL KAIGETSU Naruto
NARUTO GRAND HOTEL KAIGETSU Ryokan Naruto

Naruto Grand Hotel Kaigetsu Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 88 out of 239 reviews
Rating 8 - Good. 100 out of 239 reviews
Rating 6 - Okay. 31 out of 239 reviews
Rating 4 - Poor. 16 out of 239 reviews
Rating 2 - Terrible. 4 out of 239 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Owen

Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kindness

The staff was kind and friendl. Many spoke enough English to help me out. The food was delicious. And the rooftop hot tub was a dream. The hallways and room are a little muggy at first, and the smell of wood is strong, but once I turned down the ac and spent enough time it was all fine.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nagisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable place with a great view!

The services were great, not too much either. The ocean view from the hotel was fantastic. The furniture at the lobby was comfortable and the view was nice too. Breakfast was delicious!
Stayed 2 nights in Nov 2023

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 2 nights in Apr 2023

6/10 Okay

Yet man

Disliked: Staff & service, property conditions & facilities
Hotel facilities old Dinner and breakfast buffet style Food quality average
Stayed 1 night in Nov 2022

10/10 Excellent

KENNETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Convenient location and friendly staff

Overall good. The hotel is a bit old and due for renovation. Staff is friendly and the room is sizeable.
Stayed 3 nights in Oct 2018

8/10 Good

TOMIO

Liked: Cleanliness, amenities, property conditions & facilities
時間の流れ、ゆっくり〜のんびり〜 えぇ休日でした〜
Stayed 1 night in May 2025

10/10 Excellent

kono

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
バイキングの食事内容は良かった。 地域の食材を使っている事を、もっとアピールして欲しい。サラダの種類の多さは、同行者に評判が良かった。 しいて言えば、夕食時の飲み放題は、料金を上げて種類を増やして欲しい。 というのは、ビール堂にとっては、単品注文したくても、選択肢が少ない。日本酒は地元酒蔵の物がある程度は揃えていたが、地元クラフトビールを楽しみたかった。家族旅行では、町に繰り出すわけにもいかず、食事に関しては宿で完結したかったので少し心残りでした。 母の米寿のお祝い旅行で、事前に伝えていないにもかかわらず、夕食時に急遽お祝いのプレートをプレゼントしていただき、感謝しています。 また、その時の写真をフレームでいただき、この宿にして本当に良かったと家族全員喜んでいます。 機会があれば、また利用したいと思う宿です‼️
Stayed 1 night in May 2025

10/10 Excellent

Kenji

Stayed 2 nights in May 2025

10/10 Excellent

Toru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

??

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
まずチェックイン前のホテルの女子がすごくエラそうでびっくりしました。他の方が書かれていた通りにコンセントの数が少なく延長コード必須です。 部屋はなんとなくリニューアルしたんだろうなとは伝わりますが全体的に古臭い感じでレトロな感じが苦手なわたしにはどこもムリでした。 アメニティも歯ブラシとコットンだけ… 食事は夜は充実した食事に満足です。 朝は8時20分くらいに行くと米びつはカピカピの米が釜の底に少しだけで交換も追加もされてなく魚も鮭一切れだけが残っているといった感じで残り物をかすって余ったおかずだけで食べる。味噌汁はぬるいお湯でかなり酷かったです。 コスパを考えたらこんなものかなと思いますが 残念な気持ちになったのは間違いないです。
Stayed 1 night in May 2025

10/10 Excellent

ヤヨイ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夜ご飯のビュッフェがとても美味しく、スタッフの方の笑顔や対応が素敵過ぎました。 チェックイン時は新人さんだったのか、うむ？って思いましたが、横にいた上の方がフォローしていただけて気持ちよく部屋に上がりました。 また利用させていただきます！ ありがとうございました。
Stayed 1 night in May 2025

6/10 Okay

Keita, Nishi-ku, Osaka-city,

Stayed 1 night in Apr 2025

8/10 Good

みき

Traveled with family
Liked: Cleanliness, staff & service, amenities
大塚国際美術館へ行くために、こちらのホテルを選びました。美術館から散歩がてら歩いて行けるぐらいの距離です。 お食事にとても力を入れておられるようで、朝、夕食のバイキングは地元の名産がふんだんに使われたお料理がいっぱいでした。どれもこれも非常に美味しかったです。2泊したのですが、お料理の種類がとても豊富だったので、いろんなものを味わうことができました。 施設は少し古めだったものの、女性の浴衣が選べたり、ロビーでゆっくりくつろいでウェルカムドリンクやアイスをいただけたりとサービスは満点で、非常に良かったてす。
Stayed 2 nights in May 2025

10/10 Excellent

Toshitaka

Traveled with family
Liked: Staff & service
お風呂は内湯・露天風呂ともに清掃が行き届いてないなと思いました。 部屋の電気ケトルを使おうとフタを開けたら、お茶が少し入ってました。前に使った方がケトルの中にティーバッグを直接入れてほうじ茶を作ったんだろうなと思います。それはその人の使い方なので仕方ないですが、客室清掃の方はそんな使い方をする人もいることを想定してケトルはキレイにすすぎ洗いして頂かないと、次に使う客が不快になります。なので全体的に掃除が不十分です。
Stayed 1 night in May 2025

10/10 Excellent

キヨシ

食事代が高額すぎるように感ずる。
Stayed 1 night in Apr 2025

8/10 Good

トモコ

Liked: Cleanliness, staff & service, property conditions & facilities
夕食時旅行目的を聞かれたので「快気祝い」と答えたらお皿に「退院おめでとうございます」のメッセージ付きのフルーツを持って来た下さって感激しました
Stayed 1 night in Apr 2025

6/10 Okay

CHON KIT

Traveled with group
Liked: Staff & service
這間酒店距離嗚門大橋很近，坐公車大約三、四個
Stayed 1 night in Mar 2025

4/10 Poor

ケンイチ

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
アメニティが少なすぎる、ご飯がイマイチ、布団が薄すぎて身体痛くて寝れない
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

サ―ビス良し!!

常にラウンジにドリンクや湯上がりアイスがあり、大変良かったです。部屋からの景色も屋上の温泉も眺め良しで最高でした。夕方や朝のバイキングでは、従業員の方もすぐに食器をひいてくれたり、写真を撮ってくれたり、何から何まで最高のサ―ビスでした。また泊まりに行きたいです。
Stayed 1 night in Mar 2025

6/10 Okay

???

Liked: Staff & service
Disliked: Property conditions & facilities
古いホテルだが、接客は良い。 浴衣が選べて良い。 部屋のコンセントが少ない。トイレのレバーがかたい。 夜ご飯はわりと充実しているが、朝ごはんにお粥がなかったこと、デザートが少ないことなど、少々不満なポイントがあった。
Stayed 1 night in Mar 2025

8/10 Good

ケンジ

Stayed 1 night in Mar 2025

10/10 Excellent

なおこ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

RYOSUKE

Stayed 1 night in Feb 2025