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Ace Inn Shinjuku - Hostel

2.0 star property

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Photo gallery for Ace Inn Shinjuku - Hostel

Reception
Free WiFi, bed sheets
Basic Shared Dormitory, Mixed Dorm | Bathroom | Towels
Basic Shared Dormitory, Mixed Dorm | Free WiFi, bed sheets
Living area

Reviews

6.4 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
Katamachi5-3, Tokyo, Tokyo, 160-0001
  • Place, Tokyo Imperial Palace
    ‪1 min walk‬
  • Place, Chidorigafuchi Park
    ‪4 min walk‬
  • Place, Nippon Budokan
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪33 min drive‬

Room options

View all photos for Basic Shared Dormitory, Mixed Dorm

Basic Shared Dormitory, Mixed Dorm | Free WiFi, bed sheets

Basic Shared Dormitory, Mixed Dorm

  • 783 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Luxury Shared Dormitory, Women only

Free WiFi, bed sheets

Luxury Shared Dormitory, Women only

  • 786 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Luxury Shared Dormitory, Men only

Free WiFi, bed sheets

Luxury Shared Dormitory, Men only

  • Sleeps 1
  • 1 Twin Bed

View all photos for Bunk Bed in Mixed Dormitory Room

Free WiFi, bed sheets

Bunk Bed in Mixed Dormitory Room

  • Sleeps 1

View all photos for Bunk Bed in Female Dormitory Room

Free WiFi, bed sheets

Bunk Bed in Female Dormitory Room

  • Sleeps 1

View all photos for Bunk Bed in Male Dormitory Room

Free WiFi, bed sheets

Bunk Bed in Male Dormitory Room

  • Sleeps 1

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About this property

Ace Inn Shinjuku - Hostel

Hostel in Chiyoda
This hostel features dry cleaning and laundry facilities. Private bathrooms are not ensuite and change of bedsheets is available on request.
Ace Inn Shinjuku - Hostel offers 111 air-conditioned accommodations with complimentary bottled water. This Tokyo hostel provides complimentary wireless Internet access. Rooms have detached private bathrooms. Bathrooms include bathtubs or showers. Housekeeping is offered daily and change of bedsheets can be requested.
Ace Inn Shinjuku - Hostel features laundry facilities and dry cleaning/laundry services. The property has a front desk available during limited hours.

Ace Inn Shinjuku - Hostel has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 4 detached private bathrooms
  • Bathtub or shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:30 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Towels fee: JPY 200 per person, per stay (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Ace Inn Shinjuku
Ace Inn Shinjuku Hostel Tokyo
Ace Inn Shinjuku - Hostel Tokyo
Ace Inn Shinjuku - Hostel Hostel/Backpacker accommodation
Ace Inn Shinjuku - Hostel Hostel/Backpacker accommodation Tokyo

Ace Inn Shinjuku - Hostel Reviews

Reviews

6.4
Rating 10 - Excellent. 4 out of 18 reviews
Rating 8 - Good. 5 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 3 out of 18 reviews
Rating 2 - Terrible. 4 out of 18 reviews

4.4/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

5.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ryan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Liam

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Avoid.

Literally avoid this hotel at all costs. There was literal blood in the showers, most of the guests were American and of course, they're very loud obnoxious and selfish. In the capsule room they were walkinf with shoes on, speakinf loudly at 7am and so on. I feel bad for the manager working because she did her best but what can you do with selfish tourists?
Stayed 3 nights in Nov 2024

2/10 Terrible

Amie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is below standard in every way possible, but what the other reviews won’t tell you are how incredibly incompetent and rude the staff who work here are. A man today at the front desk at 11:15am yelled at me for their late fee which I knew they had so I responded “Hai” or in English yes and he had the audacity to stand in front of me ask continuously barrade me even though I agreed to pay what is chump change in USD arguing over 500 yen again is 3 USD LIKE literally get fired man you are my biggest problem and annoyance with the shittest people from Tokyo
Stayed 7 nights in Sep 2024

4/10 Poor

SATORU

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

HIROSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Karen Camille

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

masahiro

Business traveler
Liked: Staff & service, property conditions & facilities
駅近でコンビニも食堂も近く交通の便利さが何より良い。 満室に近く人が多かったがゆっくり寝て過ごせた
Stayed 3 nights in Feb 2025

6/10 Okay

MAYUMI

Liked: Staff & service
リーズナブルで外国人のスタッフの方もとても穏やかで良かった。 個人スペースに電源がないため、スマホの充電を別の所でする必要があるのが残念でした。
Stayed 1 night in Mar 2025

8/10 Good

Yoshihiko

Stayed 2 nights in Nov 2024

10/10 Excellent

YUKI

Business traveler, Traveled with partner
Liked: Amenities
nice
Stayed 1 night in Nov 2024

8/10 Good

MIMURA

Stayed 2 nights in Oct 2024

8/10 Good

MIMURA

Stayed 1 night in Oct 2024

6/10 Okay

KOK CHUNG

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2024

4/10 Poor

kathleen, cormelles le royal

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Je suis restée 3 nuits, déception, ça sent l’humidité, pas assez de casiers et ils sont petits. Un conseil attention de ne pas laisser vos chaussures comme il le demande à mettre dans le meuble car vol…Entre l’odeur de l’humidité et l’état des douches et wc qui sont pour la plupart condamnées…Cet établissement ne reflète pas le Japon.
Stayed 4 nights in Oct 2024

2/10 Terrible

MASAKO

Disliked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024