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Andaz Tokyo Toranomon Hills - a concept by Hyatt

5.0 star property

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Photo gallery for Andaz Tokyo Toranomon Hills - a concept by Hyatt

Couples treatment rooms, sauna, steam room, body treatments, body wraps
Couples treatment rooms, sauna, steam room, body treatments, body wraps
Rooftop bar, alfresco dining, open daily
Rooftop bar, alfresco dining, open daily
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking available
  • Housekeeping
  • Air conditioning

Explore the area

Map
1-23-4 Toranomon, Minato-ku, Tokyo, Tokyo-to, 105-0001
  • Hibiya Park
    ‪9 min walk‬
  • Tokyo Tower
    ‪17 min walk‬
  • Tokyo Imperial Palace
    ‪19 min walk‬
  • Tokyo (HND-Haneda)
    ‪26 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Free minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 699 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Tower View)

Free minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed (Tower View)

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, City View (2 King Beds)

Suite, City View (2 King Beds) | Free minibar, in-room safe, desk, blackout drapes

Suite, City View (2 King Beds)

  • 1346 sq ft
  • City view
  • Sleeps 3
  • 2 King Beds

View all photos for Room, 2 Twin Beds, Bay View

Free minibar, in-room safe, desk, blackout drapes

Room, 2 Twin Beds, Bay View

  • 538 sq ft
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds (Tower View)

Free minibar, in-room safe, desk, blackout drapes

Room, 2 Twin Beds (Tower View)

  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Park View

Free minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, Park View

  • 538 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Tower View)

Deluxe Room, 1 King Bed (Tower View) | Free minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed (Tower View)

  • 699 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Park View

Free minibar, in-room safe, desk, blackout drapes

Room, 2 Twin Beds, Park View

  • 538 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Free minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View

Free minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, Bay View

  • 538 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Free minibar, in-room safe, desk, blackout drapes

Room, 2 Twin Beds

  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Suite (Andaz)

  • Sleeps 3
  • 2 King Beds

Suite, Bay View (Andaz)

  • Sleeps 3
  • 2 King Beds

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About this property

Andaz Tokyo Toranomon Hills - a concept by Hyatt

5-star hotel in Minato
3 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Andaz Tokyo Toranomon Hills - a concept by Hyatt offers 164 accommodations with iPod docking stations and free minibar items. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Guests under 4 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

AO スパ＆クラブ has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
In addition to a full-service spa, Andaz Tokyo Toranomon Hills - a concept by Hyatt features an indoor pool and a health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 8288 square feet (770 square meters) include conference space. This luxury hotel also offers a sauna, spa services, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

Andaz Tokyo Toranomon Hills - a concept by Hyatt is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
The Tavern Grill & Lounge - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Rooftop Bar - This rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Bebu - This restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
The SUSHI - This sushi bar specializes in local cuisine and serves dinner only. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (JPY 5,000 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: JPY 7,590 for adults and JPY 3,795 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Bebu
  • Rooftop Bar
  • the SUSHI
  • The Tavern Grill & Lounge

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 8,288 square feet of conference space

Outdoors

  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Built in 2014
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 12 2025 to February 21 2025 (dates subject to change):
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 7590 for adults and JPY 3795 for children
  • Airport shuttle fee: JPY 1150 per person (one-way)
  • Airport shuttle fee per child: JPY 580 (one-way)
  • Self parking fee: JPY 5000.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 4 years old are not allowed in the swimming pool
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Andaz Tokyo Toranomon
Andaz Tokyo Toranomon Hills
Andaz Toranomon Hills
Andaz Toranomon Hills Hotel
Andaz Toranomon Hills Hotel Tokyo
Tokyo Andaz
Tokyo Toranomon
Toranomon Hills Andaz
Toranomon Hills Tokyo
Toranomon Tokyo
Andaz Tokyo Toranomon Hills Japan
Andaz Tokyo Toranomon Hills concept Hyatt Hotel
Andaz Toranomon Hills concept Hyatt Hotel
Andaz Tokyo Toranomon Hills concept Hyatt
Andaz Toranomon Hills concept Hyatt
Andaz Tokyo Toranomon Hills - a concept by Hyatt Hotel
Andaz Tokyo Toranomon Hills - a concept by Hyatt Tokyo
Andaz Tokyo Toranomon Hills - a concept by Hyatt Hotel Tokyo

Andaz Tokyo Toranomon Hills - a concept by Hyatt Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 450 out of 575 reviews
Rating 8 - Good. 96 out of 575 reviews
Rating 6 - Okay. 20 out of 575 reviews
Rating 4 - Poor. 7 out of 575 reviews
Rating 2 - Terrible. 2 out of 575 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

HWAMOK, SEOUL

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interior of the room was a bit old-fashioned but it’s location, staff and their service was exceptionally great. Satisfied.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Stayed 1 night in Sep 2024

10/10 Excellent

Joanna

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here, love the bathtub & room was spacious, the housekeeping team were very nice they even folded my clothes for me.
Stayed 5 nights in Apr 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great cleanness
Everythis was great, the staff is very friendly, the cleanness is kne of best best I have seen after a lot of travels, sushi restaurant at the top floor is great!
Stayed 3 nights in Jun 2024

10/10 Excellent

Erik

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st time in Tokyo. Absolutely wonderful stay and will definitely stay again. 5 stars is not enough for this wonderful place.
Stayed 4 nights in May 2024

10/10 Excellent

Ruizheng

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I like the staff and the top roof bar
Stayed 2 nights in Apr 2024

10/10 Excellent

Roger

Stayed 4 nights in Apr 2024

10/10 Excellent

robert

Stayed 5 nights in Apr 2024

10/10 Excellent

Linda

Stayed 5 nights in Mar 2024

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Nobuhiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Azadeh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great facilities, great staff. Highly recommend.
Stayed 3 nights in Oct 2023

10/10 Excellent

PUI SHAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023

10/10 Excellent

mona

Traveled with family and small children
Liked: Amenities, property conditions & facilities
The kids loved the pool and little haribo candies at the reception area
Stayed 2 nights in Jul 2023

10/10 Excellent

Lynn

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is the best 5 stars hotel! Room was a bit small but ammenities were great. The pool and spa staffs were amazing. Will be back soon!
Stayed 4 nights in Jun 2023

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2023

8/10 Good

Mathew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 5 nights in May 2023

10/10 Excellent

Sui Lan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful attentive staff !
Stayed 11 nights in Apr 2023

10/10 Excellent

Makiko

Stayed 4 nights in May 2023

10/10 Excellent

Chin

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Stay for business
Andaz is a stellar hotel. The rooms were roomy and the layout was the best I have ever seen. Staff were very courteous. Views from the hotel were fabulous. The location was close to Ginza and subway. I will definitely stay here again.
Stayed 6 nights in Feb 2023

10/10 Excellent

Tam

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. The room was terrific and the staff were all very pleasant.
Stayed 3 nights in Nov 2022

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, clean, feels new, luxury, staff was amazing, view was amazing. One of the best hotels we’ve stayed at.
Stayed 2 nights in Nov 2022