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BELLUSTAR TOKYO, A Pan Pacific Hotel

5.0 star property

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Photo gallery for BELLUSTAR TOKYO, A Pan Pacific Hotel

Spa reception
Exterior
Presidential Penthouse (Sora) | Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Presidential Penthouse (Kaze) | Private kitchenette | Mini-fridge, coffee/tea maker, electric kettle, highchair
Junior Twin Room, Corner | Hypo-allergenic bedding, in-room safe, free cribs/infant beds, free WiFi

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • Gym
  • Air conditioning
  • Breakfast available

Explore the area

Map
Kabukicho1-29-1, Tokyo, Tokyo, 1600021
  • Isetan Department Store Shinjuku
    ‪11 min walk‬
  • Tokyo Metropolitan Government Building
    ‪15 min walk‬
  • Shinjuku Gyoen National Garden
    ‪2 min drive‬
  • Tokyo (HND-Haneda)
    ‪42 min drive‬

Room options

View all photos for Junior Double Room, 1 King Bed, Corner

Junior Double Room, 1 King Bed, Corner | Hypo-allergenic bedding, in-room safe, free cribs/infant beds, free WiFi

Junior Double Room, 1 King Bed, Corner

  • 635 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Twin Room, Corner

Junior Twin Room, Corner | Hypo-allergenic bedding, in-room safe, free cribs/infant beds, free WiFi

Junior Twin Room, Corner

  • 570 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds OR 2 Large Twin Beds and 1 Twin Bed

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, free cribs/infant beds, free WiFi

Deluxe Suite, 2 Bedrooms

  • 883 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Suite

Deluxe Suite | Living area | 42-inch LED TV with cable channels, TV

Deluxe Suite

  • 818 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | Hypo-allergenic bedding, in-room safe, free cribs/infant beds, free WiFi

Deluxe Studio

  • 603 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 2 Twin Beds and 1 Large Twin Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Hypo-allergenic bedding, in-room safe, free cribs/infant beds, free WiFi

Studio, 1 King Bed

  • 441 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio, 1 King Bed

Premier Studio, 1 King Bed | Hypo-allergenic bedding, in-room safe, free cribs/infant beds, free WiFi

Premier Studio, 1 King Bed

  • 549 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio, 2 Twin Beds

Premier Studio, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, free cribs/infant beds, free WiFi

Premier Studio, 2 Twin Beds

  • 570 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About this property

BELLUSTAR TOKYO, A Pan Pacific Hotel

5-star hotel in Shinjuku
This hotel features 3 restaurants, a full-service spa, and a fitness center. Other amenities include a bar/lounge, spa services, and 24-hour room service. Change of towels is available on request.
BELLUSTAR TOKYO, A Pan Pacific Hotel offers 97 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch LED televisions come with cable channels.

Bathrooms include bathrobes, slippers, toilets with an electronic bidet, and complimentary toiletries. This Tokyo hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA sunya. The spa is open daily.
BELLUSTAR TOKYO, A Pan Pacific Hotel features a full-service spa and a fitness center. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink.

This luxury hotel also offers spa services, a vending machine, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

BELLUSTAR TOKYO, A Pan Pacific Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Restaurant Bellustar - Onsite restaurant.
Bar Bellustar - Onsite bar. Open daily.
Teppan Ten-yu - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Sushi Jin-E - This sushi bar specializes in Japanese cuisine and serves lunch and dinner. Open select days.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 3,600 per night)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 6,325 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Bar Bellustar
  • Restaurant Bellustar
  • Sushi Jin-E
  • Teppan Ten-yu

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Baby bath
  • Highchair
  • In-room crib
  • Mini-fridge
  • Stroller

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This property is located in Kabukicho Tower. The lobby is on the 18th floor.
This property's lobby is located in Kabukicho Tower. The lobby is on the 18th floor.
A scheduled power outage will take place on 27May, 2025 from 1AM- 5AM. All facilities that use power, including elevators, will not be available during this time.
This property’s Bar Bellustar will be open for reduced hours (5-10 PM) on January 19, 2026; last order must be in by 9 PM.
Bar Bellustar will be open for reduced hours (5-10 PM) on January 19, 2026; last order must be in by 9 PM.
This property's lobby is located on the 18th floor.

Renovations and closures

The property will be renovating from May 26 2025 to May 26 2025 (completion date subject to change). The following areas are affected:
  • Elevator
  • Guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 12650.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 6325 per person
  • Covered self parking fee: JPY 3600 per night
  • Rollaway bed fee: JPY 12650.0 per day
  • High chair fee: JPY 0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Bellustar Tokyo, A Pan Pacific
Bellustar Tokyo A Pan Pacific Hotel
Bellustar Tokyo, A Pan Pacific Hotel Hotel
Bellustar Tokyo, A Pan Pacific Hotel Tokyo
Bellustar Tokyo, A Pan Pacific Hotel Hotel Tokyo

BELLUSTAR TOKYO, A Pan Pacific Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 65 out of 75 reviews
Rating 8 - Good. 7 out of 75 reviews
Rating 6 - Okay. 2 out of 75 reviews
Rating 4 - Poor. 0 out of 75 reviews
Rating 2 - Terrible. 1 out of 75 reviews

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Emerald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was awesome, made us feel right at home. My partner and I were traveling from the states and from the first contact with the staff we felt extremely welcomed. I highly recommend this property, you won’t regret it!
Stayed 4 nights in Nov 2024

10/10 Excellent

Shandriel, Forsyth

Traveled with group
Liked: Amenities
The best hotel in Tokoyo!!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge was fantastic.
Stayed 4 nights in Oct 2024

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The absolute best
I’ve stayed at hundreds of hotels in my lifetime, in many countries. This is my first ever review. Bellustar is without a doubt the nicest hotel I have yet to stay at. Ever. The view alone is worth the price of admission - the lowest hotel floor being 39. The hotel is only one year old so everything is ultra modern. There are only about 90 rooms. I give this hotel absolute top marks even though I did not even use the club lounge, the spa, the gym or the restaurants (book early). There is a cafe for guests only and the coffee is fantastic - special thanks to Costas for Tokyo information and advice. All staff speak good to fluent English if that is a concern
Stayed 5 nights in Oct 2024

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I rarely rave about hotels but the BELLUSTAR was very special. It’s a 5 star property but not at all fussy. Our stylish room was on the 42nd floor, with a great bathroom, very comfortable bed, nice sitting area and a spectacular view. The location is in the heart of Shinjuku with easy access to many sites and subway lines, but the noise and chaos can’t be felt or heard from the oasis of the hotel. Most impressive however was the unbelievable level of service. The concierge sent someone to the train station to purchase our bullet train tickets, and then wrote out detailed directions for what to do at the station. Can’t recommend the BELLUSTAR highly enough.
Stayed 4 nights in Oct 2024

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I’ve ever stayed at in my life. They thought of everything for the guest and they have the absolute best service I’ve ever had.
Stayed 1 night in Oct 2024

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great view and friendly staff. Everything you would expect from a 5 star hotel. One point of criticism would be the quality of the in room dining.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lesley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and amazing staff that made my stay a memorable one even though we had some issues at first they were able to fix the error Expedia made.
Stayed 1 night in Oct 2024

10/10 Excellent

Tommy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful new hotel with amazing architecture and interior design. Truly a first class hotel with the most exquisite furniture and views! The staff’s welcoming gestures and service make you feel like an elite and never wanting to leave. So many great things to say about this place and I can’t wait to come back, such a beautiful property! The first 4 stories are restaurants and entertainment, the next few dozen are hotel Groove, then floors 37-47 are Bellustar. Breakfast is definitely worth it, you have a buffet option on floor 18 joined with hotel Groove, or a private al la carte breakfast on floor 45 with amazing views. Room toilet is separate from shower and bathroom sink. Floor to ceiling windows. 8am-8pm daily coffee and snack lounge included. 5pm-8pm beer, champagne, and wine tasting included. Beautiful high class hotel lounge and bar located on the 45th floor, or your option to mix with hotel Groove guests on floor 17 lounge, both are great. Service is moment is second to none, left my jacket at breakfast and about a minute walk to the elevator I hear running footsteps in which my server chased me to the elevator to hand me my jacket. First class all the way around. Only fault would be the sushi restaurant, no menu and no information on the Omakase style, to an American this isn’t common knowledge. $250/person I’d expect more. Regardless, lunch and dinner is amazing at the hundreds of options within walking distance.
Stayed 3 nights in Oct 2024

8/10 Good

Jun

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the noise, the police and ambulance siren, and the train track sound is very noticeable even on the 39th floor. I needed a noise cancelling headphone to be able to sleep.
Stayed 1 night in Sep 2024

10/10 Excellent

peter

Stayed 2 nights in Sep 2024

10/10 Excellent

LIFENG

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We stayed one night. I appreciate the hotel staff being very understanding and trying their best to ensure our comfort. They all speak good English and all were very helpful. We enjoyed the beautiful view out of the full wall windows. This seems to be the tallest building in the area so the feeling was like the whole city at one glance. The room is big and new. The bathroom has separate shower and bath. The supplies in the bathroom is detail oriented and satisfying. The breakfast buffet on 17th floor was nice with some Japanese food touches. So many good experiences and will definitely visit again.
Stayed 1 night in Aug 2024

10/10 Excellent

Fan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

miguelangel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is Great Good access to transportation Excellent Staff
Stayed 5 nights in Aug 2024

10/10 Excellent

Eunhee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Tak Wai

Liked: Cleanliness, staff & service, property conditions & facilities
Pick up car could only stop at B3, not the ground floor main entrance, very inconvenient.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shervin

Liked: Amenities, property conditions & facilities
Wonderful hotel right in the middle of the action in Shinjuku. Very clean, modern, beautiful views. Highly recommend.
Stayed 4 nights in Jul 2024

10/10 Excellent

Zekiel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a great location. Staff very helpful and polite. Free lounge and drinks on the 46th floor a bonus.
Stayed 6 nights in Jul 2024

10/10 Excellent

Ricky

Stayed 11 nights in Jun 2024

2/10 Terrible

Fiona

Stayed 2 nights in Jul 2024

10/10 Excellent

dillon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We opted for two corner rooms to share between our family of four. Both were incredibly beautiful and luxuriously appointed with unparalleled views from 40 stories up over Shinjuku. The area is known for its nightlife but if you’re not looking for trouble it’s completely safe and there are tons of restaurant and bar options for every budget around. An incredible hotel in the middle of probably our favorite city. Definitely looking forward to the next chance to come back!
Stayed 2 nights in Jun 2024

10/10 Excellent

Sum Ling Vera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jun 2024

10/10 Excellent

John, Castro Valley

Stayed 2 nights in Jun 2024