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Candeo Hotels Uenokoen

4.0 star property

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Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
1-2-13 Negishi, Taito-ku, Tokyo, Tokyo-to, 110-0003
  • Nippori Textile Town
    ‪9 min walk‬
  • Ueno Park
    ‪10 min walk‬
  • Tokyo National Museum
    ‪12 min walk‬
  • Tokyo (HND-Haneda)
    ‪18 min drive‬

Room options

View all photos for Triple Room, 3 Twin Beds, Non Smoking

Triple Room, 3 Twin Beds, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Triple Room, 3 Twin Beds, Non Smoking

  • 205 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

Standard Twin Room, 2 Single Beds, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Twin Room, 2 Single Beds, Non Smoking

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Non Smoking

Double Room, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Double Room, Non Smoking

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Compact Single Room, Non Smoking (Single Use)

Compact Single Room, Non Smoking (Single Use) | Desk, blackout drapes, soundproofing, iron/ironing board

Compact Single Room, Non Smoking (Single Use)

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Queen Room, Non Smoking

Queen Room, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Queen Room, Non Smoking

  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Hollywood Twin Room, 2 Single Beds, Non Smoking

Hollywood Twin Room, 2 Single Beds, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Hollywood Twin Room, 2 Single Beds, Non Smoking

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds, Non Smoking

Superior Twin Room, 2 Twin Beds, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Superior Twin Room, 2 Twin Beds, Non Smoking

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Run of House, Non Smoking (Assign at Check-in)

Desk, blackout drapes, soundproofing, iron/ironing board

Run of House, Non Smoking (Assign at Check-in)

  • 172 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

Similar properties

Front of property - evening/night

Centurion Hotel & Spa Ueno Station

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
4.0 out of 5, Very Good, (1007)
The price is $149
per night
$164 total
includes taxes & fees
Mar 7 - Mar 8
Centurion Hotel & Spa Ueno Station

About this property

Candeo Hotels Uenokoen

4-star hotel in Taito
Along with a restaurant, this hotel has self parking and a microwave in a common area. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Candeo Hotels Uenokoen offers 268 accommodations with slippers and hair dryers. 32-inch LCD televisions come with premium digital channels.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered on request and irons/ironing boards can be requested.

The hotel offers a restaurant. Wireless Internet access is complimentary. This Tokyo hotel also offers a vending machine, multilingual staff, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Candeo Hotels Uenokoen has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Candeo Hotels Uenokoen has a restaurant serving breakfast only.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 3,000 per night)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,650 for adults and JPY 1,430 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1650 for adults and JPY 1430 for children
  • Self parking fee: JPY 3000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candeo Hotels
Candeo Hotels Uenokoen
Candeo Uenokoen
Candeo Hotels Uenokoen Hotel Taito
Candeo Hotels Uenokoen Tokyo, Japan
Candeo Hotels Uenokoen Hotel Tokyo
Candeo Hotels Uenokoen Hotel
Candeo Hotels Uenokoen Tokyo
Candeo Hotels Uenokoen Hotel
Candeo Hotels Uenokoen Tokyo
Candeo Hotels Uenokoen Hotel Tokyo

Candeo Hotels Uenokoen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 261 out of 987 reviews
Rating 8 - Good. 464 out of 987 reviews
Rating 6 - Okay. 182 out of 987 reviews
Rating 4 - Poor. 53 out of 987 reviews
Rating 2 - Terrible. 27 out of 987 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness
Mold around the bath
Bathroom was very moldy and old
Stayed 3 nights in Nov 2024

8/10 Good

Daisuke

Traveled with family
Liked: Amenities
Elevator in the morning is very busy. Other than that great!
Stayed 1 night in Oct 2024

10/10 Excellent

Jarrod

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great hotel in a great location.
Stayed 3 nights in Sep 2024

10/10 Excellent

Devon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff, great location!
Stayed 8 nights in Jul 2024

8/10 Good

xu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Close to the park, train, bus, etc.
Stayed 3 nights in Jul 2024

10/10 Excellent

tracie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location coming from Narita airport and great location to train stations. Room was a bit dated with no wi-fi, but overall a great hotel that I would stay at again.
Stayed 2 nights in Jun 2024

6/10 Okay

peter

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in May 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Jessy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Aron

Liked: Cleanliness, staff & service, property conditions & facilities
Had a good night sleep and enjoyable stay at this property. Rooms are clean and quiet, althoug a bit older and quite small. Which is to be expected in Tokyo. Do not be swayed by the location or the presence of love hotels in the area. These are reputable esablishments. There are many great hidden dining gems in the area. The supermarket below has a fantastic selection of alcohol at great prices.

8/10 Good

Joshua Phillip Dumalanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem I had was a lack of a gym. Everything else was great.
Stayed 8 nights in Sep 2023

10/10 Excellent

Jimmy Ewe Kiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located nearby train station and lotsa food choices nearby
Stayed 3 nights in Sep 2023

8/10 Good

Yoshiki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2023

4/10 Poor

Flordeliza

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty average
Not the best stay, pretty average including reception, the room and the food. The reception staff are unfriendly and did not make me feel welcome. They contunued to chat amongs rhemselves and just pointed to me what i needed.
Stayed 4 nights in Jul 2023

6/10 Okay

Yoshiki

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Facilities are little bit poor. I couldn’t use the laundry machine before midnight.
Stayed 3 nights in Aug 2023

2/10 Terrible

Louise

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Properly didn't feel safe. Overpriced for what it was, not of typical standard for Candeo hotels. Cheap, tacky, outdated rooms akin to 1060s. Everything was dirty but plastic. Bathroom was strange - elevated above room, small, and leaked. Visibly dirty. Hotel was unconcerned when we raised issues. Clearly have enough demand for it not to matter, perhaps? Really wasted out money staying here. Near a tube line, but far enough out that when combined with travel costs we definitely didn't save anything.
Stayed 2 nights in Jun 2023

10/10 Excellent

Chi Ho Barry, Markham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast
Stayed 12 nights in Jul 2023

2/10 Terrible

THAO, Keysborough

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is a very outdated hotel, definitely not 4 stars, dirty marks everywhere on walls, stink bathroom. Would never come back here
Stayed 4 nights in Jun 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in May 2023

6/10 Okay

Fong

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Staff & service
The room was a bit small and dirty. There lots of food area the hotel.
Stayed 2 nights in Jun 2023

8/10 Good

Dona

Stayed 6 nights in May 2023

8/10 Good

Phong

Liked: Cleanliness, staff & service
Nice place
Stayed 1 night in May 2023

6/10 Okay

MIGUEL

Traveled with family
Disliked: Staff & service, property conditions & facilities
It was listed as a 4 star hotel, may be a two star
Stayed 2 nights in May 2023

6/10 Okay

Chiyori

Stayed 2 nights in May 2023