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Centurion Hotel & Spa Ueno Station

3.5 star property

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Photo gallery for Centurion Hotel & Spa Ueno Station

Indoor spa tub
Front of property - evening/night
Open-Air Bath Executive Twin Room (2 Semi-double Beds) Non Smoking - Extra bed is from 3rd Adult | 1 bedroom, desk, iron/ironing board, free WiFi
Restaurant
Public bath

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi
$97
Oct 20 - Oct 21

Explore the area

View in a map
6-8-16 Ueno Taito-ku, Tokyo, Tokyo-to, 110-0005
  • Place, Ueno Zoo
    ‪5 min walk‬
  • Place, Sensoji Temple
    ‪3 min drive‬
  • Place, Tokyo Skytree
    ‪4 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪20 min drive‬

Room options

View all photos for Premium Family Room -Non Smoking (2 Double Bed) - Extrabed is from 5th Adult

Premium Family Room -Non Smoking (2 Double Bed) - Extrabed is from 5th Adult | 1 bedroom, desk, iron/ironing board, free WiFi

Premium Family Room -Non Smoking (2 Double Bed) - Extrabed is from 5th Adult

  • 409 sq ft
  • Sleeps 10
  • 2 Double Beds and 2 Twin Bunk Beds

View all photos for Superior Twin Room (2 Semi Double), Non Smoking

1 bedroom, desk, iron/ironing board, free WiFi

Superior Twin Room (2 Semi Double), Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 205 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Standard Double Room (1 Double Bed), Non Smoking

1 bedroom, desk, iron/ironing board, free WiFi

Standard Double Room (1 Double Bed), Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room (1 Double Bed), Non Smoking - Annex - Extra bed is from 3rd Adult

1 bedroom, desk, iron/ironing board, free WiFi

Superior Double Room (1 Double Bed), Non Smoking - Annex - Extra bed is from 3rd Adult

  • 140 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Queen Room (1 Queen Bed) Non Smoking- Extra bed is from 3rd Adult

Premium Queen Room (1 Queen Bed) Non Smoking- Extra bed is from 3rd Adult | 1 bedroom, desk, iron/ironing board, free WiFi

Premium Queen Room (1 Queen Bed) Non Smoking- Extra bed is from 3rd Adult

8.6 out of 10
Excellent
(9 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Standard Queen Room (1 Queen Bed), Non Smoking

Standard Queen Room (1 Queen Bed), Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Queen Room (1 Queen Bed), Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Moderate Double Room (1 Bunk Bed), Non smoking - Annex

1 bedroom, desk, iron/ironing board, free WiFi

Moderate Double Room (1 Bunk Bed), Non smoking - Annex

8.0 out of 10
Very good
(16 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bunk Bed

View all photos for Open-Air Bath Executive Twin Room (2 Semi-double Beds) Non Smoking - Extra bed is from 3rd Adult

Open-Air Bath Executive Twin Room (2 Semi-double Beds) Non Smoking - Extra bed is from 3rd Adult | 1 bedroom, desk, iron/ironing board, free WiFi

Open-Air Bath Executive Twin Room (2 Semi-double Beds) Non Smoking - Extra bed is from 3rd Adult

  • 269 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 2 Large Twin Beds and 1 Twin Bunk Bed

View all photos for Open-Air Bath Deluxe Twin Room (2 Double Bed) Non Smoking - Extra bed is from 5rd Adult

Open-Air Bath Deluxe Twin Room (2 Double Bed) Non Smoking - Extra bed is from 5rd Adult | 1 bedroom, desk, iron/ironing board, free WiFi

Open-Air Bath Deluxe Twin Room (2 Double Bed) Non Smoking - Extra bed is from 5rd Adult

7.0 out of 10
Good
(4 reviews)
  • 366 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 2 Twin Sofa Beds

View all photos for Standard Semi-double Room -Non Smoking (1 Semi-double Bed) - Annex

1 bedroom, desk, iron/ironing board, free WiFi

Standard Semi-double Room -Non Smoking (1 Semi-double Bed) - Annex

  • 108 sq ft
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Superior Family Room (2 Queen Bed) Non Smoking - Extra Bed is from 5th Adult

Superior Family Room (2 Queen Bed) Non Smoking - Extra Bed is from 5th Adult | 1 bedroom, desk, iron/ironing board, free WiFi

Superior Family Room (2 Queen Bed) Non Smoking - Extra Bed is from 5th Adult

  • 291 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds and 1 Twin Bunk Bed

View all photos for Cabin Room -Non Smoking (2 Bunk Bed)

Cabin Room -Non Smoking (2 Bunk Bed) | 1 bedroom, desk, iron/ironing board, free WiFi

Cabin Room -Non Smoking (2 Bunk Bed)

7.0 out of 10
Good
(13 reviews)
  • 129 sq ft
  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for Japanese Style Semi-double Room (1 Double Bed) Non Smoking - Annex with Noise

Japanese Style Semi-double Room (1 Double Bed) Non Smoking - Annex with Noise | 1 bedroom, desk, iron/ironing board, free WiFi

Japanese Style Semi-double Room (1 Double Bed) Non Smoking - Annex with Noise

8.4 out of 10
Very good
(7 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Japanese Style Double Room(1 Double Bed) Non Smoking -Annex -Extra bed is from 3rd Adult, with Noise

Japanese Style Double Room(1 Double Bed) Non Smoking -Annex -Extra bed is from 3rd Adult, with Noise | 1 bedroom, desk, iron/ironing board, free WiFi

Japanese Style Double Room(1 Double Bed) Non Smoking -Annex -Extra bed is from 3rd Adult, with Noise

  • 140 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Japanese Style Queen Room (1 Queen Bed) Non Smoking - Annex -Extra bed is from 3rd Adult, with Noise

Japanese Style Queen Room (1 Queen Bed) Non Smoking - Annex -Extra bed is from 3rd Adult, with Noise | 1 bedroom, desk, iron/ironing board, free WiFi

Japanese Style Queen Room (1 Queen Bed) Non Smoking - Annex -Extra bed is from 3rd Adult, with Noise

  • 161 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Open Air Bath Comfort Twin Room (2 Semi-double Bed) Non Smoking

1 bedroom, desk, iron/ironing board, free WiFi

Open Air Bath Comfort Twin Room (2 Semi-double Bed) Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 205 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Family Room (2 Queen Bed) Non Smoking

1 bedroom, desk, iron/ironing board, free WiFi

Superior Family Room (2 Queen Bed) Non Smoking

  • Sleeps 6

View all photos for Premium Family Room

1 bedroom, desk, iron/ironing board, free WiFi

Premium Family Room

  • Sleeps 8

View all photos for Cabin Room

1 bedroom, desk, iron/ironing board, free WiFi

Cabin Room

  • Sleeps 4

View all photos for Japanese-Western Style Semi-Double With External Noise Annex

1 bedroom, desk, iron/ironing board, free WiFi

Japanese-Western Style Semi-Double With External Noise Annex

  • Sleeps 2

View all photos for Japanese-Western Style Queen With External Noise Annex

Interior

Japanese-Western Style Queen With External Noise Annex

  • Sleeps 3

View all photos for Family Twin Room, Non Smoking (2 Double Bed, Extrabed for 5th Adult)

Family Twin Room, Non Smoking (2 Double Bed, Extrabed for 5th Adult) | 1 bedroom, desk, iron/ironing board, free WiFi

Family Twin Room, Non Smoking (2 Double Bed, Extrabed for 5th Adult)

8.0 out of 10
Very good
(1 review)
  • 409 sq ft
  • Sleeps 10
  • 2 Double Beds and 2 Twin Bunk Beds

View all photos for Superior Queen Room (1 Queen Bed) Non Smoking - Extra Bed is from 3th Adult

1 bedroom, desk, iron/ironing board, free WiFi

Superior Queen Room (1 Queen Bed) Non Smoking - Extra Bed is from 3th Adult

7.8 out of 10
Good
(11 reviews)
  • 161 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Semi-double Room, Non Smoking (1 Semi-double Bed)

1 bedroom, desk, iron/ironing board, free WiFi

Standard Semi-double Room, Non Smoking (1 Semi-double Bed)

  • 118 sq ft
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Open-Air Bath Deluxe Twin Room (2 Double Bed) Non Smoking-Extra Bed Is from 5rd Adult

Living area | Flat-screen TV

Open-Air Bath Deluxe Twin Room (2 Double Bed) Non Smoking-Extra Bed Is from 5rd Adult

  • Sleeps 6

View all photos for Standard Double Room (1 Double Bed) Non Smoking

1 bedroom, desk, iron/ironing board, free WiFi

Standard Double Room (1 Double Bed) Non Smoking

  • Sleeps 2

View all photos for Superior Double Room (1 Double Bed) , Non Smoking-Annex-Extra Bed Is From 3rd Adult

1 bedroom, desk, iron/ironing board, free WiFi

Superior Double Room (1 Double Bed) , Non Smoking-Annex-Extra Bed Is From 3rd Adult

  • Sleeps 3

View all photos for Premium Queen Room (1 Queen Bed) Non Smoking-Extra Bed Is From 3rd Adult

1 bedroom, desk, iron/ironing board, free WiFi

Premium Queen Room (1 Queen Bed) Non Smoking-Extra Bed Is From 3rd Adult

  • Sleeps 4

View all photos for Standard Queen Room (1 Queen Bed) Non Smoking

1 bedroom, desk, iron/ironing board, free WiFi

Standard Queen Room (1 Queen Bed) Non Smoking

  • Sleeps 2

View all photos for Japanese-Western Style Double With External Noise Annex

Interior

Japanese-Western Style Double With External Noise Annex

  • Sleeps 3

View all photos for Open-Air Bath Executive Twin Room (2 Semi-Double Beds) Non Smoking-Extra Bed Is from 3rd Adult

1 bedroom, desk, iron/ironing board, free WiFi

Open-Air Bath Executive Twin Room (2 Semi-Double Beds) Non Smoking-Extra Bed Is from 3rd Adult

  • Sleeps 5

View all photos for Standard Semi-Double Room-Non Smoking (1 Semi-Double Bed) -Annex

1 bedroom, desk, iron/ironing board, free WiFi

Standard Semi-Double Room-Non Smoking (1 Semi-Double Bed) -Annex

  • Sleeps 2

View all photos for Superior Twin Room-Non-Smoking

1 bedroom, desk, iron/ironing board, free WiFi

Superior Twin Room-Non-Smoking

  • Sleeps 3

View all photos for Family Twin Room, Non Smoking (2 Double Bed, Extrabed for 5th Adult)

1 bedroom, desk, iron/ironing board, free WiFi

Family Twin Room, Non Smoking (2 Double Bed, Extrabed for 5th Adult)

  • Sleeps 8

View all photos for Moderate Double Room (1 Loft Bed) , Non Smoking-Annex

Interior

Moderate Double Room (1 Loft Bed) , Non Smoking-Annex

  • Sleeps 3

View all photos for Open Air Bath Comfort Twin Room (2 Semi-Double Bed) Non Smoking

1 bedroom, desk, iron/ironing board, free WiFi

Open Air Bath Comfort Twin Room (2 Semi-Double Bed) Non Smoking

  • Sleeps 3

View all photos for Superior Queen Room (1 Queen Bed) Non Smoking-Extra Bed Is from 3th Adult

1 bedroom, desk, iron/ironing board, free WiFi

Superior Queen Room (1 Queen Bed) Non Smoking-Extra Bed Is from 3th Adult

  • Sleeps 3

View all photos for Standard Semi-Double Room -Non Smoking (1 Semi-Double Bed)

1 bedroom, desk, iron/ironing board, free WiFi

Standard Semi-Double Room -Non Smoking (1 Semi-Double Bed)

  • Sleeps 2

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About this property

Centurion Hotel & Spa Ueno Station

3.5-star hotel in Ueno
Laundry facilities, a 24-hour front desk, and free WiFi in public areas are available at this hotel. Other amenities include multilingual staff assistance and a vending machine.
Centurion Hotel & Spa Ueno Station offers 93 air-conditioned accommodations with coffee/tea makers and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, spring water baths, bidets, and complimentary toiletries. This Tokyo hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Public bath/onsen services include an indoor public bath (no minerals).
Centurion Hotel & Spa Ueno Station features a vending machine, multilingual staff, and laundry facilities. Public areas are equipped with complimentary wireless Internet access. This Tokyo hotel also offers an elevator and a water dispenser.

Centurion Hotel & Spa Ueno Station has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Spa

  • Public indoor bath (no minerals)

Accessibility

  • Elevator

More

  • 2 buildings
  • 7 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Centurion Hotel Ueno Station
Centurion Ueno Station
Centurion Hotel
Centurion Hotel & Spa Ueno Station Tokyo
Centurion Hotel Spa Ueno Station
Japan
Centurion Hotel & Spa Ueno Station Tokyo
Centurion Hotel & Spa Ueno Station Hotel
Centurion Hotel & Spa Ueno Station Hotel Tokyo

Centurion Hotel & Spa Ueno Station Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 395 out of 1017 reviews
Rating 8 - Good. 326 out of 1017 reviews
Rating 6 - Okay. 183 out of 1017 reviews
Rating 4 - Poor. 71 out of 1017 reviews
Rating 2 - Terrible. 42 out of 1017 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Fawzi

Traveled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Room was bad but the staff were really nice and let us cancel and get a refund
Stayed 3 nights in Jul 2025

6/10 Okay

HIROSHI

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
one point needs to be shared. I lost a door card, and asked them to re issue one, which they require 3,000 Jpy. I think this the first time re issueing a card key is charged
Stayed 2 nights in Jun 2025

8/10 Good

Montira

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and amenities
Stayed 3 nights in Jun 2025

10/10 Excellent

Joohee, Havertown

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, great location, close to skyline and multiple subway lines, plenty of local restaurants nearby. The highlight was spa at the end of the day to relax. I read the reviews about rooms being small. We booked a larger room (two double beds and two bunk beds) for 4 of us and there was plenty of room to breath. I would definitely come back again!
Stayed 3 nights in Jul 2025

6/10 Okay

Yoshimi

Easy stop in ueno

Useful and cheap next to ueno keio station. Good stop over from narita. Very lively neighborhood. Basic hotel. Spa was also very basic.
Stayed 1 night in Jun 2025

2/10 Terrible

Pearl

The floor is not clean, small and old.
Stayed 1 night in Jul 2025

6/10 Okay

Maria

Traveled with family
Liked: Cleanliness, property conditions & facilities
The property was clean and organized, but I have two major complaints. The first one is that the room floors were accessible from the street level, without a keycard or access code, making it a serious safety risk. The second is that the room was awfully small for four people.
Stayed 7 nights in Jun 2025

6/10 Okay

Nathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is fine, nothing fancy. Good spot to stay for a budget just do not bring a lot of luggage as the rooms are very small.
Stayed 1 night in Jul 2025

8/10 Good

Ryan

Stayed 2 nights in Jun 2025

8/10 Good

peng

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Aurora Joy

Stayed 3 nights in Jun 2025

10/10 Excellent

Ka Yau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 4 nights in May 2025

10/10 Excellent

Shane

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our family of 3 was very happy with our stay at Centurion Hotel & Spa Ueno. The room was small, but totally fine for our 2 night stay. Everything worked well. Hotel staff were all very nice to us. The spa was great, too. Each evening after dinner, we took a nice hot bath, and then plunged into the ice cold pool for just a few minutes.ut felt great!
Stayed 2 nights in Jun 2025

10/10 Excellent

Anand

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Alexa

Traveled with group, Traveled with family
Liked: Cleanliness, amenities
Fantastic location for a casual night life! Staff were really wonderful and inviting
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price I paid ( ~$80 USD ) this was a pretty good property. Rooms were small, but not out of line with other similar places. It was clean and had a nice onsen.
Stayed 1 night in Jun 2025

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good but there was no coffee or tea bags in the room.
Stayed 2 nights in Jun 2025

4/10 Poor

Erdinda

Traveled with family
We were very disappointed that the price we got from Expedia was not the final price. We still need to pay for our two kids even though we insert their data during reservation, which we ended up paying almost double in total. And as we were already tired from the trip, especially the kids, we couldn‘t just cancel the room. Lesson learned, never again will book this hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Yin, Lincoln

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed for 5 nights. Great location in Ueno area. Train and Metro stations are in walking distance. The hotel provides everything you need.
Stayed 5 nights in Jun 2025

8/10 Good

Ker

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are a bit small. The overall experience is good. There’s plenty of shops nearby for shopping and food.
Stayed 2 nights in Jun 2025

8/10 Good

Darlene

Traveled with family
Liked: Cleanliness, amenities
Very near ueno station with access to multiple train lines
Stayed 6 nights in May 2025

2/10 Terrible

Jung Eun

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed here for one night and had a very disappointing experience. First of all, the room condition was completely different from the photos shown online. The room was quite dirty — it looked like the floor hadn’t even been vacuumed. The air conditioner wasn’t working properly, and the room was extremely small for a family with kids and adults. On top of that, we were given a room with bunk beds, which we did not expect or choose. I was so shocked that I went down to the front desk to ask for a room change. However, they told me I had to pay an extra $200. We had already paid nearly $300, so I thought that was unreasonably expensive. I searched online and found a larger room in the same hotel for just about $50 more than the one we were given. I explained this to the staff, but they just said that online prices are “special deals” and that in-person prices are higher. In the end, we had to stay in the small, smelly room with a malfunctioning air conditioner. The service was extremely poor, and we were not offered any help or compensation for the inconvenience. We checked out feeling very frustrated and disappointed. I do not recommend staying here. The photos are misleading, the service is unhelpful, and the overall experience was not worth the price.
Stayed 1 night in May 2025

4/10 Poor

Danning

Stayed 5 nights in Jun 2025

6/10 Okay

Mary Sharon

Traveled with family
Liked: Staff & service
Booked this hotel based on good reviews and a walking distance from the Ueno station ( Horikoji exit). It's a hub for food scene. Some food stalls are open 24 hrs. It is also a walking distance to Ueno Ameyoko Shopping street. Accessible to Shibuya / Shinjuku/ Ginza via the Yamamoto line. Hotel is along the alley of the busy food streets. We stayed at their annex building across the main. Staff are friendly and speak English. Facility could use some upgrade though. The first floor of the annex is not welcoming. There's a red wall curtain that makes it look old and a stale smell of cigarettes. Room was small as described on the property details but priced higher since it's in Tokyo. They have luggage storage which is less stressful if you are going to another city and check back in a few days after. Overall, its an okay place to crash at night after walking all over town.
Stayed 6 nights in Jun 2025

8/10 Good

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot near Ueno station.

Fantastic hotel, with provided amenities, a firm yet comfortable bed and pillows, and good cooling. For tattooed guests the spa is unavailable, however this is an expected, so plan ahead if you’re tattooed. Reception staff were very friendly and helped navigate the paperwork for luggage forwarding, and were super helpful in recommending places to eat. Is is walking distance from Ueno station, and the street is full of amazing food and drink spots, with 7-11 & FamilyMart around the corner.
Stayed 2 nights in Jun 2025