Cerulean Tower Tokyu Hotel

5.0 star property

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Photo gallery for Cerulean Tower Tokyu Hotel

Executive Suite with Lounge Access, Non Smoking | 1 bedroom, premium bedding, down comforters, minibar
Property video
Lounge
Lobby lounge
1 bedroom, premium bedding, down comforters, minibar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
26-1 Sakuragaoka-cho, Shibuya-ku, Tokyo, Tokyo-to, 150-8512
  • Shibuya Crossing
    ‪5 min walk‬
  • National Stadium
    ‪4 min drive‬
  • Tokyo Tower
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

[September 2024 Renovated] Cerulean Double Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 320 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Junior Suite (FUJI) with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 640.5 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

[September 2024 Renovated] Cerulean Corner King Room, Non Smoking

  • 534 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

[September 2024 Renovated] Cerulean Superior King Room, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 391 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe King Non-Smoking

9.6 out of 10
Exceptional
(12 reviews)
  • 458 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Corner King Non-Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • 533.7 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

[September 2024 Renovated] Cerulean King Room, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 356 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Japanese Suite with Lounge Access, Non Smoking

  • 640.5 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds OR 1 King Bed

Twin Room, Non Smoking, Corner

9.4 out of 10
Exceptional
(20 reviews)
  • 533.7 sq ft
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

[September 2024 Renovated] Cerulean Corner Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 529 sq ft
  • City view
  • Sleeps 5
  • 1 Large Twin Bed

King Non-Smoking

9.4 out of 10
Exceptional
(30 reviews)
  • 369 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Corner Suite with Lounge Access, Non Smoking

  • 1346 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Junior Suite with Lounge Access, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Double Room with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 284.7 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Twin Non-Smoking

9.8 out of 10
Exceptional
(44 reviews)
  • 391.4 sq ft
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

[September 2024 Renovated] Cerulean Queen Room, Non Smoking

  • 320.2 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Corner Suite with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 925.2 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Superior King Non-Smoking

9.8 out of 10
Exceptional
(34 reviews)
  • 391.4 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Corner King with Lounge Access, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 527 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 459 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Double Room, Non Smoking

9.0 out of 10
Wonderful
(34 reviews)
  • 284.7 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Executive King with Lounge Access, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • 369 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

[September 2024 Renovated] Cerulean Deluxe King Room, Non Smoking

  • 462.6 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

[September 2024 Renovated] Cerulean Grand Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 676 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

[September 2024 Renovated] Cerulean Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 404 sq ft
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

Executive Twin with Lounge Access, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 391.4 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

Executive Superior King with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(7 reviews)
  • 405 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite with Lounge Access, Non Smoking

  • 782.8 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Corner Twin with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 533.7 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Executive Deluxe Twin with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 463 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Executive Deluxe King with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 463 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

[September 2024 Renovated] Cerulean Deluxe Twin Room, Non Smoking

  • 458 sq ft
  • City view
  • Sleeps 4
  • 1 Large Twin Bed

Executive King With Lounge Access Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room Standard Floor - Smoking

  • Sleeps 3
  • 2 Twin Beds

Executive Superior King With Lounge Access Non Smoking

  • Sleeps 3
  • 1 King Bed

Executive Deluxe Twin With Lounge Access Non Smoking

  • Sleeps 2
  • 2 Double Beds

King Room Standard Floor Smoking

  • Sleeps 2
  • 1 Queen Bed

Corner King Room Standard Floor Non Smoking

  • Sleeps 3
  • 1 Queen Bed

Executive Double Room With Lounge Access Non Smoking

  • Sleeps 2
  • 1 Double Bed

King Room Standard Floor Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Deluxe King Room Standard Floor Non Smoking

  • Sleeps 2
  • 1 King Bed

Executive Corner King With Lounge Access Non Smoking

  • Sleeps 3
  • 1 Queen Bed

Junior Suite Executive Floor

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Superior Twin Room Standard Floor Non Smoking

  • Sleeps 3
  • 2 Twin Beds

Deluxe Twin Room Standard Floor Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Executive Suite Executive Floor

  • Sleeps 2
  • 1 King Bed

Double Room Standard Floor - Smoking

  • Sleeps 2
  • 1 Double Bed

Corner Twin Room Standard Floor Non Smoking

  • Sleeps 3
  • 2 Double Beds

Executive Deluxe King With Lounge Access Non Smoking

  • Sleeps 2
  • 1 King Bed

Superior King Room Standard Floor Non Smoking

  • Sleeps 3
  • 1 King Bed

Executive Corner Twin With Lounge Access Non Smoking

  • Sleeps 3
  • 2 Double Beds

Superior Twin Room with Extra Bed Standard Floor

  • Sleeps 3

Double Room Standard Floor Non Smoking

  • Sleeps 2
  • 1 Double Bed

Executive Superior Twin With Lounge Access Non Smoking

  • Sleeps 3
  • 2 Double Beds

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 3

Deluxe Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 3

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 2

Double - Smoking

  • Sleeps 3

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 2

Deluxe Twin - Non-Smoking

  • Sleeps 2

Twin - Smoking

  • Sleeps 3

Superior Double - Non-Smoking

  • Sleeps 3

Deluxe Double - Non-Smoking

  • Sleeps 2

Standard Double - Smoking

  • Sleeps 2

Deluxe Double - Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 3

Superior Twin - Smoking

  • Sleeps 3

Superior Double - Smoking

  • Sleeps 3

Deluxe Twin - Non-Smoking

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 3

Standard Double - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 2

[September 2024 Renovated] Cerulean Corner King Room Non Smoking

  • Sleeps 3
  • 1 King Bed

[September 2024 Renovated] Cerulean Deluxe King Room Non Smoking

  • Sleeps 2
  • 1 King Bed

[September 2024 Renovated] Cerulean Superior King Room Non Smoking

  • Sleeps 3
  • 1 King Bed

[September 2024 Renovated] Cerulean Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

[September 2024 Renovated] Cerulean King Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

[September 2024 Renovated] Cerulean Queen Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

[September 2024 Renovated] Cerulean Superior Twin Room Non Smoking

  • Sleeps 3
  • 2 Double Beds

[September 2024 Renovated] Cerulean Grand Room Non Smoking

  • Sleeps 4
  • 1 King Bed

[September 2024 Renovated] Cerulean Corner Twin Room Non Smoking

  • Sleeps 3
  • 2 Double Beds

[September 2024 Renovated] Cerulean Deluxe Twin Room Non Smoking

  • Sleeps 2
  • 2 Double Beds

Junior Suite Fuji Executive Floor

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Japanese Suite "SAKURA" (Japanese-Western Room) Non Smoking

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Corner Suite Executive Floor

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Corner Twin Room Standard Floor - Smoking

  • Sleeps 3
  • 2 Double Beds

Corner King Room Standard Floor - Smoking

  • Sleeps 3
  • 1 Queen Bed

Deluxe King Room Standard Floor - Smoking

  • Sleeps 2
  • 1 King Bed

Universal Room

  • Sleeps 2
  • 2 Twin Beds

Superior King Room Standard Floor Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

Deluxe Corner Suite With Lounge Access Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Cerulean Tower Tokyu Hotel

5-star hotel in Shibuya
This smoke-free hotel features 7 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a coffee shop/cafe are onsite.
Cerulean Tower Tokyu Hotel offers 404 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open select days.
In addition to a full-service spa, Cerulean Tower Tokyu Hotel features an indoor pool and a fitness center. Dining is available at one of the hotel's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers spa services, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Cerulean Tower Tokyu Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
COUCAGNO - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner.
Japanese Cuisine SAKURAGA - This fine-dining restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.
Teppan-yaki SAKURA - This fine-dining restaurant serves lunch and dinner. Open daily.
Szechwan restaurant CHEN - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
BELLOVISTO - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 4,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: JPY 4,200 to 4,200 for adults and JPY 2,100 to 4,200 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • BELLOVISTO
  • COUCAGNO
  • Japanese Cuisine SAKURAGA
  • szechwan restaurant CHEN
  • Teppan-yaki SAKURA

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Full-service spa

  • Facials
  • Hot tub
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 40 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
A scheduled carpet cleaning in the executive lounge will take place on July 29, 2025, from 10:30 AM to 2 PM. Guests can expect to hear noises during this time.
Breakfast is not included in the Breakfast rate for children ages 0-5 who stay at no charge.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 4200 to 4200 for adults, and JPY 2100 to 4200 for children
  • Self parking fee: JPY 4000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The executive lounge is open 7-10:30 AM for breakfast, 10:30 AM-8 PM for tea time, 2-4 PM for afternoon tea, 5:30-7:30 PM for cocktails, and 7:30-8:30 PM for nightcap.
Guests under 18 years old are not allowed in the executive lounge.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cerulean Hotel
Cerulean Hotel Tokyu
Cerulean Tokyu Tower
Cerulean Tower Hotel
Cerulean Tower Tokyu
Cerulean Tower Tokyu Hotel
Cerulean Tower Tokyu Hotel Tokyo
Cerulean Tower Tokyu Tokyo
Hotel Cerulean
Tokyu Cerulean Tower Hotel
Cerulean Tower Tokyu Hotel Shibuya, Tokyo

Cerulean Tower Tokyu Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1326 out of 1621 reviews
Rating 8 - Good. 191 out of 1621 reviews
Rating 6 - Okay. 59 out of 1621 reviews
Rating 4 - Poor. 28 out of 1621 reviews
Rating 2 - Terrible. 17 out of 1621 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Mikhail, Redmond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great, clean, very conveniently located. Very good breakfast. The staff is friendly and attentive. The rooms are very small, but that’s true for all of Tokyo. The gym is small, but they squeezed many machines in there, so it is very usable. However, the two negatives completely destroy any chance I will stay again there: 1) The smaller issue is that the gym only opens at 7am, means, it is packed to the brim 7-8 - it should be 24/7 or at least start at 6am. 2) Internet is horribly, unacceptably slow. This is a deal-breaker: in the modern age in a 5-star hotel you cannot take a zoom call, you cannot remote desktop into work machines, you can’t even place traded on Interactive Brokers, that’s how slow it is. Just a disgrace in our day and age.
Stayed 3 nights in Apr 2025

10/10 Excellent

William

Stayed 5 nights in Apr 2025

10/10 Excellent

Pourya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Excellent facilites.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sophie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, amazing staff that were extremely helpful and polite.
Stayed 4 nights in Apr 2025

10/10 Excellent

Alissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

DALEY JUNIOR OBI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT LOCATION
Stayed 2 nights in Apr 2025

8/10 Good

vanessa

Stayed 3 nights in Apr 2025

10/10 Excellent

Raj

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in a great location.
Stayed 6 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is so convenient and centrally located to shopping, dining and experiences.
Stayed 4 nights in Mar 2025

10/10 Excellent

Josiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Endroit incroyable bien localisé calme propre près de tout service impeccable restauration extraordinaire
Stayed 4 nights in Apr 2025

10/10 Excellent

Berthy, Naples

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice in the center and close to Important landmarks
Stayed 5 nights in Mar 2025

10/10 Excellent

Lee

Traveled with partner
Liked: Amenities
Cerulean TowerTokyo is truly a 5 star hotel. Everything is beautifully crafted for an excellent experience. The room service, laundry and restaurants were fantastic! I would definite stay here again.
Stayed 5 nights in Apr 2025

10/10 Excellent

ladan

Stayed 5 nights in Apr 2025

10/10 Excellent

Mcdavis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
7 mins from Shibuya station. We were on 27th floor and could see the entire city. Fantastic breakfast. We would definitely stay there again. Room was quiet, shower was fantastic. Room service was great after a 10 hour flight from Seattle.
Stayed 5 nights in Mar 2025

10/10 Excellent

Zenaida

Stayed 2 nights in Apr 2025

10/10 Excellent

Uvan

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Kenny, Arcadia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in Apr 2025

10/10 Excellent

Abdullah

Stayed 3 nights in Apr 2025

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely, centrally located. Very clean. Staff friendly and mostly attentive. One comment- wish for better concierge service.
Stayed 4 nights in Apr 2025

10/10 Excellent

Bhakti

Stayed 5 nights in Apr 2025

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

John, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room had such an incredible view of the city that I spent a lot of time just enjoying that. Location is excellent with a very short walk to Shibuya station and plenty of good places in short walking distance. The building is spacious and high-end, although a bit dated. Room was the same way, with the toilet showing its age compared to newer models. Many restaurants to choose from in the building, plus a 24-hour 7-Eleven. The pool and spa are unmatched -- highly recommended, although the sauna was the hottest I've ever been in, perhaps too hot. Front desk was very helpful when needed, and my bags which came via takkyubin were awaiting me in the room when I arrived. I plan to stay here again for future trips.
Stayed 4 nights in Mar 2025

10/10 Excellent

Dimitri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Above and beyond staff, quality assistance at the concierge. Any and all requests were heard and accommodated. Stayed on the executive level, annd the lounge made us want to never leave our hotel. Only regret is that we wish we could have stayed longer.
Stayed 3 nights in Apr 2025