Cerulean Tower Tokyu Hotel

5.0 star property

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Exterior
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Executive Suite with Lounge Access, Non Smoking | Premium bedding, down comforters, minibar, in-room safe
Lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking available

Explore the area

Map
26-1 Sakuragaoka-cho, Shibuya-ku, Tokyo, Tokyo-to, 150-8512
  • Cerulean Tower
    ‪3 min walk‬
  • Shibuya Crossing
    ‪7 min walk‬
  • Shibuya Hikarie
    ‪8 min walk‬
  • Tokyo (HND-Haneda)
    ‪41 min drive‬

Room options

[September 2024 Renovated] Cerulean Double Room, Non Smoking

  • 320 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Junior Suite (FUJI) with Lounge Access, Non Smoking

  • 645 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

[September 2024 Renovated] Cerulean Corner King Room, Non Smoking

  • 534 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

[September 2024 Renovated] Cerulean Superior King Room, Non Smoking

  • 391 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe King Non-Smoking

  • 458 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Corner King Non-Smoking

  • 534 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

[September 2024 Renovated] Cerulean King Room, Non Smoking

  • 356 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Japanese Suite with Lounge Access, Non Smoking

  • 645 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds OR 1 King Bed

Family Room (Adjoining Room)

  • 809 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed OR 2 Large Twin Beds

Twin Room, Non Smoking, Corner

  • 534 sq ft
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

[September 2024 Renovated] Cerulean Corner Twin Room, Non Smoking

  • 529 sq ft
  • City view
  • Sleeps 5
  • 1 Large Twin Bed

King Non-Smoking

  • 369 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Corner Suite with Lounge Access, Non Smoking

  • 1346 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Junior Suite with Lounge Access, Non Smoking

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Double Room with Lounge Access, Non Smoking

  • 285 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Twin Non-Smoking

  • 391 sq ft
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

[September 2024 Renovated] Cerulean Queen Room, Non Smoking

  • 320 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Corner Suite with Lounge Access, Non Smoking

  • 925 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Superior King Non-Smoking

  • 391 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Corner King with Lounge Access, Non Smoking

  • 527 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room, Non Smoking

  • 459 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Double Room, Non Smoking

  • 285 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Executive King with Lounge Access, Non Smoking

  • 369 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

[September 2024 Renovated] Cerulean Deluxe King Room, Non Smoking

  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

[September 2024 Renovated] Cerulean Grand Room, Non Smoking

  • 676.1 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

[September 2024 Renovated] Cerulean Superior Twin Room, Non Smoking

  • 404 sq ft
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

Executive Twin with Lounge Access, Non Smoking

  • 391 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

Executive Superior King with Lounge Access, Non Smoking

  • 405 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite with Lounge Access, Non Smoking

  • 783 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Corner Twin with Lounge Access, Non Smoking

  • 534 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Executive Deluxe Twin with Lounge Access, Non Smoking

  • 463 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Executive Deluxe King with Lounge Access, Non Smoking

  • 463 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

[September 2024 Renovated] Cerulean Deluxe Twin Room, Non Smoking

  • 458 sq ft
  • City view
  • Sleeps 4
  • 1 Large Twin Bed

Executive King With Lounge Access Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room Standard Floor - Smoking

  • Sleeps 3
  • 2 Twin Beds

Executive Superior King With Lounge Access Non Smoking

  • Sleeps 3
  • 1 King Bed

Executive Deluxe Twin With Lounge Access Non Smoking

  • Sleeps 2
  • 2 Double Beds

King Room Standard Floor Smoking

  • Sleeps 2
  • 1 Queen Bed

Corner King Room Standard Floor Non Smoking

  • Sleeps 3
  • 1 Queen Bed

Executive Double Room With Lounge Access Non Smoking

  • Sleeps 2
  • 1 Double Bed

King Room Standard Floor Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Deluxe King Room Standard Floor Non Smoking

  • Sleeps 2
  • 1 King Bed

Executive Corner King With Lounge Access Non Smoking

  • Sleeps 3
  • 1 Queen Bed

Junior Suite Executive Floor

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Superior Twin Room Standard Floor-Non Smoking

  • Sleeps 3
  • 2 Twin Beds

Deluxe Twin Room Standard Floor - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Executive Suite Executive Floor

  • Sleeps 2
  • 1 King Bed

Double Room Standard Floor - Smoking

  • Sleeps 2
  • 1 Double Bed

Corner Twin Room Standard Floor - Non-Smoking

  • Sleeps 3
  • 2 Double Beds

Executive Deluxe King With Lounge Access Non Smoking

  • Sleeps 2
  • 1 King Bed

Superior King Room Standard Floor Non Smoking

  • Sleeps 3
  • 1 King Bed

Executive Corner Twin With Lounge Access Non Smoking

  • Sleeps 3
  • 2 Double Beds

Superior Twin Room with Extra Bed Standard Floor

  • Sleeps 3

Double Room Standard Floor Non Smoking

  • Sleeps 2
  • 1 Double Bed

Executive Superior Twin With Lounge Access Non Smoking

  • Sleeps 3
  • 2 Double Beds

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 3

Deluxe Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 3

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 2

Double - Smoking

  • Sleeps 3

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 2

Deluxe Twin - Non-Smoking

  • Sleeps 2

Twin - Smoking

  • Sleeps 3

Superior Double - Non-Smoking

  • Sleeps 3

Deluxe Double - Non-Smoking

  • Sleeps 2

Standard Double - Smoking

  • Sleeps 2

Deluxe Double - Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 3

Superior Twin - Smoking

  • Sleeps 3

Superior Double - Smoking

  • Sleeps 3

Deluxe Twin - Non-Smoking

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 3

Standard Double - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 2

[September 2024 Renovated] Cerulean Corner King Room Non Smoking

  • Sleeps 3
  • 1 King Bed

[September 2024 Renovated] Cerulean Deluxe King Room Non Smoking

  • Sleeps 2
  • 1 King Bed

[September 2024 Renovated] Cerulean Superior King Room Non Smoking

  • Sleeps 3
  • 1 King Bed

[September 2024 Renovated] Cerulean Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

[September 2024 Renovated] Cerulean King Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

[September 2024 Renovated] Cerulean Queen Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

[September 2024 Renovated] Cerulean Superior Twin Room Non Smoking

  • Sleeps 3
  • 2 Double Beds

[September 2024 Renovated] Cerulean Grand Room Non Smoking

  • Sleeps 4
  • 1 King Bed

[September 2024 Renovated] Cerulean Corner Twin Room Non Smoking

  • Sleeps 3
  • 2 Double Beds

[September 2024 Renovated] Cerulean Deluxe Twin Room Non Smoking

  • Sleeps 2
  • 2 Double Beds

Junior Suite Fuji Executive Floor

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Japanese Suite "SAKURA" (Japanese-Western Room) Non Smoking

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Corner Suite Executive Floor

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Corner Twin Room Standard Floor - Smoking

  • Sleeps 3
  • 2 Double Beds

Corner King Room Standard Floor - Smoking

  • Sleeps 3
  • 1 Queen Bed

Deluxe King Room Standard Floor - Smoking

  • Sleeps 2
  • 1 King Bed

Universal Room

  • Sleeps 2
  • 2 Twin Beds

Superior King Room Standard Floor Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

Deluxe Corner Suite With Lounge Access Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Cerulean Tower Tokyu Hotel

5-star hotel in Shibuya
This smoke-free hotel features 7 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a coffee shop/cafe are onsite.
Cerulean Tower Tokyu Hotel offers 407 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa, セルリアンタワー フィットネスクラブ&カージュラジャ ザ ビューティスパ. Services include facials and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open select days.
In addition to a full-service spa, Cerulean Tower Tokyu Hotel features an indoor pool and a fitness center. Dining is available at one of the hotel's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers spa services, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Cerulean Tower Tokyu Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
COUCAGNO - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner.
Japanese Cuisine SAKURAGA - This fine-dining restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.
Teppan-yaki SAKURA - This fine-dining restaurant serves lunch and dinner. Open daily.
Szechwan restaurant CHEN - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
BELLOVISTO - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 4,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: JPY 4,200 to 4,200 for adults and JPY 2,100 to 4,200 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • BELLOVISTO
  • COUCAGNO
  • Japanese Cuisine SAKURAGA
  • szechwan restaurant CHEN
  • Teppan-yaki SAKURA

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Full-service spa

  • Facials
  • Sauna
  • Spa open select days
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 40 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The executive lounge will be closed 10:30 AM-2 PM on January 21, 2025. Guests booked in rooms with executive lounge access will receive benefits in an alternate location during this time.
Breakfast is not included in the Breakfast rate for children ages 0-5 who stay at no charge.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 4200 to 4200 for adults, and JPY 2100 to 4200 for children
  • Self parking fee: JPY 4000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The executive lounge is open 7-10:30 AM for breakfast, 10:30 AM-8 PM for tea time, 2-4 PM for afternoon tea, 5:30-7:30 PM for cocktails, and 7:30-8:30 PM for nightcap.
Guests under 18 years old are not allowed in the executive lounge.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cerulean Hotel
Cerulean Hotel Tokyu
Cerulean Tokyu Tower
Cerulean Tower Hotel
Cerulean Tower Tokyu
Cerulean Tower Tokyu Hotel
Cerulean Tower Tokyu Hotel Tokyo
Cerulean Tower Tokyu Tokyo
Hotel Cerulean
Tokyu Cerulean Tower Hotel
Cerulean Tower Tokyu Hotel Shibuya, Tokyo

Cerulean Tower Tokyu Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1158 out of 1438 reviews
Rating 8 - Good. 181 out of 1438 reviews
Rating 6 - Okay. 52 out of 1438 reviews
Rating 4 - Poor. 31 out of 1438 reviews
Rating 2 - Terrible. 16 out of 1438 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yoshiki

Stayed 3 nights in Nov 2024

10/10 Excellent

xiaoming, ALLISTON

Liked: Staff & service, amenities, property conditions & facilities
Good food
Stayed 1 night in Nov 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class property, staff was excellent.
Stayed 5 nights in Nov 2024

10/10 Excellent

MARISA, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay They were able to accommodate me before regular check in time which is always very appreciated, specially after a long trip. The lounge is very much worth it and they have a really nice jacuzzi and sauna. I would definitely come back
Stayed 1 night in Nov 2024

10/10 Excellent

Dai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全てにおいて完璧でした。ただ、ビュッフェスタイルの朝食は他のホテルに比べたら、ちょっと残念だと思います。もうちょっと頑張ってください。
Stayed 2 nights in Oct 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service
Stayed 1 night in Nov 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great buffet, great views, friendly and hospitable
Great buffet, great views, friendly and hospitable. Also very conveniently located
Stayed 3 nights in Nov 2024

10/10 Excellent

SUSIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
This is my second time staying at this hotel. Got a corner room this time with great view of the city. Quite a few high end restaurants in the hotel. Convenient to the Shibuya Station. Very comfortable room except the mattress was a bit too soft for me. Overall I enjoyed my stay here very much.
Stayed 5 nights in Nov 2024

10/10 Excellent

Hua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to be ! Loved it !
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2024

10/10 Excellent

Ritz

Stayed 3 nights in Oct 2024

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very friendly and helpful staff. Great area to stay for first timers in Tokyo. Definitely would book again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Robert R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Staff was attentive and very polite.
Stayed 2 nights in Nov 2024

10/10 Excellent

Katsunori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room is clean. breakfast is great.
Stayed 1 night in Nov 2024

10/10 Excellent

SOOHOON

Stayed 3 nights in Oct 2024

10/10 Excellent

Jeremy

Stayed 1 night in Oct 2024

10/10 Excellent

Tor-Helge

Stayed 4 nights in Oct 2024

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice but expensive.
Stayed 6 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Shibuya
Most comfortable room with a beautiful view. Perfect central location. Walkable to attractions and transportation. After all the walking we did, the beds welcoming and the most comfortable ever.
Stayed 4 nights in Oct 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
The Executive Lounge is spectacular. Unfortunately could not see Mt. Fuji due to the rain and clouds but can be seen on a clear day.
Stayed 3 nights in Oct 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
I booked ahead of a group tour that was originating from this hotel to avoid having to check in/out; however they did need to switch my room after 2 days (to a smaller room), but did so very efficiently. The room I booked through Expedia was large, clean and excellent. Location was 2 blocks from the Shibuya station, where the Narita Express stops, and from which you can get anywhere in the city. Frankly I preferred the Grand Nikko Tokyo in Odaiba at the end of the tour - more relaxing area by the bay, but if you want to be in walking distance of Shinjuku, Roponngi, etc., the Cerulean is a good choice. Included a good breakfast buffet.
Stayed 2 nights in Oct 2024

8/10 Good

Hugh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Fantastic view from bar on top floor. Limited breakfast for a hotel of this standard. Would stay there again.
Stayed 2 nights in Oct 2024