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Citadines Central Shinjuku Tokyo

4.0 star property

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December 2024
January 2025

Photo gallery for Citadines Central Shinjuku Tokyo

View from property
Studio, 2 Twin Beds | In-room safe, desk, iron/ironing board, cribs/infant beds
Executive Room, 1 Bedroom (Twin) | In-room safe, desk, iron/ironing board, cribs/infant beds
Interior
Reception hall

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
1-2-9, Kabukicho, Shinjuku-ku, Tokyo, Tokyo-to, 160-0021
  • Samurai Museum
    2 min walk
  • Shinjuku Isetan
    5 min walk
  • Omoide Yokocho
    6 min walk
  • Tokyo (HND-Haneda)
    40 min drive

Room options

View all photos for Premier Studio, 2 Twin Beds

Premier Studio, 2 Twin Beds | In-room safe, desk, iron/ironing board, cribs/infant beds

Premier Studio, 2 Twin Beds

  • 300 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Studio, 2 Twin Beds

Executive Studio, 2 Twin Beds | In-room safe, desk, iron/ironing board, cribs/infant beds

Executive Studio, 2 Twin Beds

  • 249 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio, 2 Twin Beds

In-room safe, desk, iron/ironing board, cribs/infant beds

Studio, 2 Twin Beds

  • 226 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio, 1 Double Bed

In-room safe, desk, iron/ironing board, cribs/infant beds

Studio, 1 Double Bed

  • 182 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Studio, 1 Double Bed

In-room safe, desk, iron/ironing board, cribs/infant beds

Executive Studio, 1 Double Bed

  • 262 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Studio, 1 Double Bed

In-room safe, desk, iron/ironing board, cribs/infant beds

Deluxe Studio, 1 Double Bed

  • 182 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Studio, 2 Twin Beds

Deluxe Studio, 2 Twin Beds | In-room safe, desk, iron/ironing board, cribs/infant beds

Deluxe Studio, 2 Twin Beds

  • 296.98 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premier Studio Suite

Premier Studio Suite | In-room safe, desk, iron/ironing board, cribs/infant beds

Premier Studio Suite

  • 506 sq ft
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Club Studio, 2 Twin Beds

Club Studio, 2 Twin Beds | In-room safe, desk, iron/ironing board, cribs/infant beds

Club Studio, 2 Twin Beds

  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 Bedroom (Twin)

Executive Room, 1 Bedroom (Twin) | In-room safe, desk, iron/ironing board, cribs/infant beds

Executive Room, 1 Bedroom (Twin)

  • 417 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About this property

Citadines Central Shinjuku Tokyo

4-star hotel in Shinjuku
This hotel features a restaurant, a microwave in a common area, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Citadines Central Shinjuku Tokyo offers 206 accommodations with safes and slippers. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. Wired and wireless Internet access is complimentary. This Art Deco hotel also offers a vending machine, multilingual staff, and tour/ticket assistance.

Citadines Central Shinjuku Tokyo has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Stella - This restaurant serves breakfast only.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,650 for adults and JPY 660 for children
  • A restaurant

Restaurants on site

  • Stella

Family friendly

  • Children's dinnerware
  • Crib (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 14 floors
  • Art Deco architecture
  • Built in 2008
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children ages 0-6, and can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 4840.0 per day
Cribs (infant beds) are available for JPY 550.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 1650 for adults and JPY 660 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550.0 per day
  • Rollaway bed fee: JPY 4840.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A deposit is payable by cash or credit card preauthorization for stays of 3 nights or longer and is due on arrival.

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ASTINA
ASTINA Hotel
Best Western ASTINA
Best Western ASTINA Hotel
Best Western Hotel Tokyo Shinjuku
Citadines Central Shinjuku Tokyo Hotel
Best Western Shinjuku ASTINA Tokyo
Best Western Tokyo Shinjuku
Citadines Central Shinjuku Tokyo Hotel
Citadines Central Hotel
Citadines Central Shinjuku Tokyo
Citadines Central
Citadines Central Shinjuku Tokyo Tokyo
Citadines Central Shinjuku Tokyo Aparthotel
Citadines Central Aparthotel
Citadines Central Shinjuku Tokyo Hotel Tokyo

Citadines Central Shinjuku Tokyo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 461 out of 1000 reviews" "
Rating 8 - Good. 384 out of 1000 reviews" "
Rating 6 - Okay. 111 out of 1000 reviews" "
Rating 4 - Poor. 32 out of 1000 reviews" "
Rating 2 - Terrible. 12 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Kenny

Traveled with family
Liked: Amenities
Great location and easy to get to. Lots of shopping and restaurants choices. Rooms do need to be updated since they are showing their age
Stayed 3 nights in Sep 2024

8/10 Good

Jasmine

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still nice and close to shops, not safest late at night/early.mornonf dur to scams etc. So kept kids in rooms during that time.
Stayed 4 nights in Sep 2024

10/10 Excellent

Santy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Joelie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff were very helpful and were able to hold our suitcases for us before check in. Rooms were okay but definitely not as nice as other hotels you could get in different cities for the same price. Dated decor and sheets that are too small for the bed. However I would stay her again over other hotels I’d stayed in the area as it was that touch but cleaner. It is in the red light area (which we knew) that wasn’t much of a problem as it’s pretty tame compared to other red light districts in the world and they didn’t bother us as foreigners probably not the best it you have young kids and the area itself smelt of cigarette smoke day and night
Stayed 1 night in Sep 2024

10/10 Excellent

Bruce

Stayed 1 night in Sep 2024

10/10 Excellent

Hankun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. The property location is right at the Kabukicho, so transportation is pretty easy. Kabukicho is a magic place where you can feel one of the modern images of Japan, however, the cost is this area is not that safe (It's still Japan, tho. So just relatively speaking). The staff is pretty nice and devoted a lot to helping me fix my wifi issue. Would consider coming back in the future.
Stayed 4 nights in Sep 2024

10/10 Excellent

Bruce

Stayed 5 nights in Sep 2024

10/10 Excellent

Jérôme

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of the Kabukicho, this comfortable hotel offers rooms wider than the classical Japanese business hotels. The place is convenient and affordable. I will return.
Stayed 5 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location to dining, entertainment, train. Although there were far too many scammers hanging around right outside the hotel, and it got annoying after a few days. Unfortunately that isn't something the hotel has control over. The hotel itself was nice. Appreciated the laundry, the friendliness of staff and hotel amenities. The rooms were incredibly small though for two checked luggage and 2 people. I would stay here again but would spend extra on a larger room.
Stayed 5 nights in Sep 2024

10/10 Excellent

Julie

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location. Clean and quiet. Nice staff. Rooms small but nice.
Stayed 2 nights in Sep 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was superb. right in the middle of Shinjuku. Spent entire day exploring the area. Just behind Kaubukicho. Many dining options and staying here let us enjoy the area at night. We had a corner room so it was more spacious than usual. Very clean. Enjoyed our stay
Stayed 2 nights in Aug 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Citadine is a very nice hotel and is walking distance from all of the hot spots in Shinjuku.
Stayed 2 nights in Aug 2024

8/10 Good

Tamaika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Citadines Central Shinjuku Tokyo, was conveniently located in the center of Shinjuku. Room-service was good. I got a standard room which was small could barely have my suitcase open however, it was clean and cosy. I didn't come here to stay in the room, you won't either! The hotel is located on the 3rd Floor with a mini mart near the elevator on the ground floor. The only thing I did not like was being harassed on my way in by men standing outside on the street. It's like they don't have a home. They're always just hanging out on the street. For a quick purchase there are 7-11s nearby. Kabukicho is great for shopping, dining and partying! A few mins and you're at the Tokyo Tower. The Airport Limousine does drop off and pick up at the Tower. Also walking distance (8-10) min walk to the several malls like Halc, Odakyu, Lumine, to name a few. Walk with your passport to take advantage of the duty free stores! Overall I had a pleasant stay here.
Stayed 2 nights in Aug 2024

10/10 Excellent

Cynthia, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and friendly staff. Location is great.
Stayed 4 nights in Aug 2024

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Lovely hotel. Area was a little spicy! No issue for us and no trouble at all but clearly some interesting folks and bars about close by. Konbini in the same building which is very convenient. Allowed us to check in early.
Stayed 3 nights in Aug 2024

10/10 Excellent

Donald, Vacaville

Stayed 3 nights in Aug 2024

10/10 Excellent

Seretta

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great! Loved staying there
Stayed 1 night in Aug 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got our recommendation
Great location, excellent staff, very good value
Stayed 4 nights in Aug 2024

10/10 Excellent

Russell

Stayed 3 nights in Jul 2024

8/10 Good

Aik Hwee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Marissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is excellent for first time visitors in Tokyo, you’re truly around the corner from Golden Gai and a a short walk to the train station. Somehow the room is still very quiet! The staff is very knowledgeable and helpful!
Stayed 3 nights in Jul 2024

10/10 Excellent

Jillian

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was located in the perfect area of Shinjuku. The staff was very friendly and so helpful when needed help to get around. I would definitely stay here again and recommend 10/10.
Stayed 3 nights in Jul 2024

10/10 Excellent

Benigno, Norco

Stayed 4 nights in Jul 2024

10/10 Excellent

Daniel

Stayed 4 nights in Jul 2024