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Citadines Central Shinjuku Tokyo

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Citadines Central Shinjuku Tokyo

View from property
Interior
Studio, 2 Twin Beds | In-room safe, desk, iron/ironing board, cribs/infant beds
Executive Room, 1 Bedroom (Twin) | In-room safe, desk, iron/ironing board, cribs/infant beds
Reception hall

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
1-2-9, Kabukicho, Shinjuku-ku, Tokyo, Tokyo-to, 160-0021
  • Samurai Museum
    ‪2 min walk‬
  • Omoide Yokocho
    ‪6 min walk‬
  • Okubo Park
    ‪6 min walk‬
  • Tokyo (HND-Haneda)
    ‪40 min drive‬

Room options

View all photos for Premier Studio, 2 Twin Beds

Premier Studio, 2 Twin Beds | In-room safe, desk, iron/ironing board, cribs/infant beds

Premier Studio, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Studio, 2 Twin Beds

Executive Studio, 2 Twin Beds | In-room safe, desk, iron/ironing board, cribs/infant beds

Executive Studio, 2 Twin Beds

  • 249 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio, 2 Twin Beds

In-room safe, desk, iron/ironing board, cribs/infant beds

Studio, 2 Twin Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio, 1 Double Bed

In-room safe, desk, iron/ironing board, cribs/infant beds

Studio, 1 Double Bed

8.4 out of 10
Very good
(49 reviews)
  • 182 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Studio, 1 Double Bed

In-room safe, desk, iron/ironing board, cribs/infant beds

Executive Studio, 1 Double Bed

  • 262 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Studio, 1 Double Bed

In-room safe, desk, iron/ironing board, cribs/infant beds

Deluxe Studio, 1 Double Bed

8.2 out of 10
Very good
(14 reviews)
  • 182 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Studio, 2 Twin Beds

Deluxe Studio, 2 Twin Beds | In-room safe, desk, iron/ironing board, cribs/infant beds

Deluxe Studio, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 296.98 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premier Studio Suite

Premier Studio Suite | In-room safe, desk, iron/ironing board, cribs/infant beds

Premier Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 506 sq ft
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Club Studio, 2 Twin Beds

Club Studio, 2 Twin Beds | In-room safe, desk, iron/ironing board, cribs/infant beds

Club Studio, 2 Twin Beds

  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 Bedroom (Twin)

Executive Room, 1 Bedroom (Twin) | In-room safe, desk, iron/ironing board, cribs/infant beds

Executive Room, 1 Bedroom (Twin)

  • 417 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About this property

Citadines Central Shinjuku Tokyo

4-star hotel in Shinjuku
This hotel features a restaurant, a microwave in a common area, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Citadines Central Shinjuku Tokyo offers 206 accommodations with safes and slippers. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. Wired and wireless Internet access is complimentary. This Art Deco hotel also offers a vending machine, multilingual staff, and tour/ticket assistance.

Citadines Central Shinjuku Tokyo has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Stella - This restaurant serves breakfast only.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,650 for adults and JPY 660 for children
  • A restaurant

Restaurants on site

  • Stella

Family friendly

  • Children's dinnerware
  • Crib (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 14 floors
  • Art Deco architecture
  • Built in 2008
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children ages 0-6, and can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 4840.0 per day
Cribs (infant beds) are available for JPY 550.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 1650 for adults and JPY 660 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550.0 per day
  • Rollaway bed fee: JPY 4840.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A deposit is payable by cash or credit card preauthorization for stays of 3 nights or longer and is due on arrival.

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ASTINA
ASTINA Hotel
Best Western ASTINA
Best Western ASTINA Hotel
Best Western Hotel Tokyo Shinjuku
Citadines Central Shinjuku Tokyo Hotel
Best Western Shinjuku ASTINA Tokyo
Best Western Tokyo Shinjuku
Citadines Central Shinjuku Tokyo Hotel
Citadines Central Hotel
Citadines Central Shinjuku Tokyo
Citadines Central
Citadines Central Shinjuku Tokyo Tokyo
Citadines Central Shinjuku Tokyo Aparthotel
Citadines Central Aparthotel
Citadines Central Shinjuku Tokyo Hotel Tokyo

Citadines Central Shinjuku Tokyo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 468 out of 1002 reviews" "
Rating 8 - Good. 382 out of 1002 reviews" "
Rating 6 - Okay. 108 out of 1002 reviews" "
Rating 4 - Poor. 31 out of 1002 reviews" "
Rating 2 - Terrible. 13 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience and Good Value
Great location with plenty of dining and nightlife close by. The team at the front desk was always very helpful and professional. The room was comfortable and very well insulated — did not hear any noise from the streets or neighbors.
Stayed 4 nights in Oct 2024

8/10 Good

manuel

Stayed 4 nights in Sep 2024

4/10 Poor

amir

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor Hotel
The rooms had a bad smell. They smelled like people smoked cigarettes there for many years. The design is outdated furniture old.Small bed not comfortable for 2 adults attached to the wall. The street the hotel is on has x rated bars. We had to shorten our trip because of flight cancellation slept there 5 nights and refused to refund the sixth - becase thats their policy for booking via hotels.com.
Stayed 6 nights in Oct 2024

6/10 Okay

Joshua, Toronto

Liked: Cleanliness
Small, old rooms
Stayed 5 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Standard decent hotel. Good location
It was standard
Stayed 5 nights in Oct 2024

10/10 Excellent

Willis, Ft Laudable

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located in Kabukicho which was easily accessible to everything including the subway.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nimma

Stayed 3 nights in Sep 2024

10/10 Excellent

Mike, Salford

Liked: Cleanliness, staff & service, property conditions & facilities
Great spacious rooms. Fairly quiet but even 14 floors up we could still hear the street below on a Saturday night in the early hours. Rooms are aging gracefully but need more power points in the bedroom /lounge and some updating of bathroom and WiFi routers. Staff were helpful and friendly. A QR code checkin left us wondering if our data was safe or being sold on Instantly to pop advertisers. A comfortable stay but not the best area of Tokyo anymore. Edgy and rougher than we would have liked. The 24 hour party feeling has take. Hold. If that’s your thing then knock yourself out. We found right outside some dodgy characters offering everything from free drinks of we went to the club they pointed to ( a scam) though to harder and softer drugs on offer. No thanks and a shame to see the area go down with massively increased tourism.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jason

Stayed 2 nights in Oct 2024

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has an amazing location in the centre of Shinjuku and close to the underground station. The bathroom was lovely and modern and although the rooms are small, that was all we needed as we were out everyday. The staff at check in were very helpful and quick. I’d definitely stay here again.
Stayed 7 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Located in quite a seedy district and the room was small - however the bathroom was quite generously sized with a bathtub included. Appreciated the free coffee machine the lobby
Stayed 1 night in Sep 2024

8/10 Good

Lai Hsia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge room, central location
Hotel is at the heart of Shinjuku which is very central. Only takes a few minutes to walk to Shinjuku station. Room for 3 is very spacious and there’s actually enough room for 3 of us to walk around the room with our luggage open. The bathroom is designed for foreigners who can (finally) take a shower standing up. Breakfast is simple affair and staff are English speaking and friendly. They have freshly baked croissants which a staff member will walk around and offer to guests, which is really lovely. One thing though is the keycard was faulty which couldn’t be fixed and it was quite inconvenient to have everyone just hold on to one card. If you’re taking a taxi, there is no drop off driveway. It’s street side drop off on a single-lane 2-way street. There is a Lawson convenience store at street-level and a Donki store just round the corner from the hotel for all souvenirs, snacks and alcohol.
2 TVs, 1 projector, 3 beds
Tokyo Skytree a distance away
Stayed 2 nights in Sep 2024

8/10 Good

Trent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for s8ngles and couples. Awesome location
Stayed 11 nights in Sep 2024

8/10 Good

MUI KWANG, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient Location
Stayed 5 nights in Sep 2024

4/10 Poor

Filip

Disliked: Staff & service, property conditions & facilities, room comfort
Would not stay here again
Was here for 6 days and wish I had booked a different hotel. Hotel is old and the rooms are really worn out, beds are not comfortable, bathroom is small, they lack some of the amenities you would expect from hotels in Japan. The area is sketchy, you are surrounded by those kind of people thay constantly ask you to follow them. It’s dirty in the area aswell. This hotel it’s hard to recommend, I will definitely stay elsewhere again and probably for cheaper too. Service was okay, unless you have to deal with this non Japanese gentleman by name Yunus, he is awful and will make every effort not to help you. 7 minute walk to the station and free coffee in the lobby. Used luggage forwarding service and was able to store my luggage for a few hours upon checking out.
Stayed 5 nights in Sep 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, it's a good hotel. Basic rooms are very small for the price but this is Tokyo. You're in the middle of the action in Shinjuku with everything in walking distance.
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities
Clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Kenny

Traveled with family
Liked: Amenities
Great location and easy to get to. Lots of shopping and restaurants choices. Rooms do need to be updated since they are showing their age
Stayed 3 nights in Sep 2024

8/10 Good

Jasmine

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still nice and close to shops, not safest late at night/early.mornonf dur to scams etc. So kept kids in rooms during that time.
Stayed 4 nights in Sep 2024

10/10 Excellent

Santy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Joelie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff were very helpful and were able to hold our suitcases for us before check in. Rooms were okay but definitely not as nice as other hotels you could get in different cities for the same price. Dated decor and sheets that are too small for the bed. However I would stay her again over other hotels I’d stayed in the area as it was that touch but cleaner. It is in the red light area (which we knew) that wasn’t much of a problem as it’s pretty tame compared to other red light districts in the world and they didn’t bother us as foreigners probably not the best it you have young kids and the area itself smelt of cigarette smoke day and night
Stayed 1 night in Sep 2024

10/10 Excellent

Bruce

Stayed 1 night in Sep 2024

10/10 Excellent

Hankun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. The property location is right at the Kabukicho, so transportation is pretty easy. Kabukicho is a magic place where you can feel one of the modern images of Japan, however, the cost is this area is not that safe (It's still Japan, tho. So just relatively speaking). The staff is pretty nice and devoted a lot to helping me fix my wifi issue. Would consider coming back in the future.
Stayed 4 nights in Sep 2024

10/10 Excellent

Bruce

Stayed 5 nights in Sep 2024