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Aparthotel

Citadines Shinjuku Tokyo

3.5 star property

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Photo gallery for Citadines Shinjuku Tokyo

Lobby lounge
Studio (Double) | Private kitchenette | Fridge, microwave, electric kettle, cookware/dishes/utensils
Lobby
Property entrance
Reception hall

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Laundry
$219
Dec 12 - Dec 13

Explore the area

View in a map
1-28-13 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022
  • Place, Isetan Department Store Shinjuku
    ‪9 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪10 min walk‬
  • Place, Omoide Yokocho
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪34 min drive‬

Room options

View all photos for Studio (Double)

Studio (Double) | Down comforters, in-room safe, desk, blackout drapes

Studio (Double)

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Twin Beds

Studio, 2 Twin Beds | Down comforters, in-room safe, desk, blackout drapes

Studio, 2 Twin Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Studio, 2 Twin Beds

Executive Studio, 2 Twin Beds | Down comforters, in-room safe, desk, blackout drapes

Executive Studio, 2 Twin Beds

  • 290 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Studio (Double)

Executive Studio (Double) | Down comforters, in-room safe, desk, blackout drapes

Executive Studio (Double)

  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Citadines Shinjuku Tokyo

3.5-star aparthotel in Shinjuku
A 24-hour fitness center, self parking, and concierge services are available at this aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchenette. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences like a refrigerator and a microwave.
Citadines Shinjuku Tokyo offers 160 air-conditioned accommodations with safes and slippers. Beds feature down comforters. Flat-screen televisions come with satellite channels. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a 24-hour fitness center.
Citadines Shinjuku Tokyo features a 24-hour fitness center, a vending machine, and tour/ticket assistance. A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly aparthotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Citadines Shinjuku Tokyo has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 2,750 per night)

Family friendly

  • Children stay free (see details)
  • Crib: JPY 550 per day

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,650 for adults and JPY 825 for children

Bedrooms

  • Bedsheets provided
  • Down comforter
  • Rollaway/extra bed: JPY 7,260 per night

Bathroom

  • 1 private bathroom
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (41 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a regional park
  • In an entertainment district
  • In the city center
  • In the suburbs
  • Near a metro station

Things to do

  • 24-hour gym
  • Bicycle parking

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 12 floors
  • 160 units
  • Bicycle parking
  • Built in 2008
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • LED lighting
  • Reception hall
  • Water dispenser usage encouraged
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 7260 per night
Cribs (infant beds) are available for JPY 550.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1650 for adults and JPY 825 for children
  • Self parking fee: JPY 2750 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550.0 per day
  • Rollaway bed fee: JPY 7260 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citadines Hotel Tokyo Shinjuku
Citadines Shinjuku Tokyo
Citadines Tokyo Shinjuku
Citadines Tokyo Hotel Shinjuku
Citadines Tokyo Shinjuku Hotel Shinjuku
Shinjuku Citadines Tokyo Hotel
Citadines Shinjuku Tokyo Aparthotel
Citadines Tokyo Shinjuku Hotel
Citanes Shinjuku Tokyo
Citadines Shinjuku Tokyo Tokyo
Citadines Shinjuku Tokyo Aparthotel
Citadines Shinjuku Tokyo Aparthotel Tokyo

Reviews

Citadines Shinjuku Tokyo Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1690 out of 2790 reviews
Rating 8 - Good. 904 out of 2790 reviews
Rating 6 - Okay. 156 out of 2790 reviews
Rating 4 - Poor. 29 out of 2790 reviews
Rating 2 - Terrible. 11 out of 2790 reviews

Reviews

10/10 Excellent

Vijay

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Second time staying at this hotel, I would stay again in the future.
Stayed 13 nights in Jul 2025

10/10 Excellent

Sean

Traveled with group
Liked: Cleanliness, room comfort

Would stay here again

Stayed 2 nights in Jul 2025

10/10 Excellent

Aiko

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Bradley

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Katherine

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Manuel

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Suat

Liked: Cleanliness, property conditions & facilities
Great location only 5-10 mins walk
Stayed 1 night in Jul 2025

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A fantastic location for us while we explored. Super clean room, excellent AC and wonderful staff. Free coffee was lovely too in the morning!
Stayed 6 nights in Jul 2025

6/10 Okay

Georgia

Traveled with partner
Liked: Amenities
Very noisy in the lobby as other guests just sat there very long time and monopolised all spaces. Staff could/ should say something. It justs brings down the overall experience if other's children can walk around and pick at the breakfast bar etc.
Stayed 3 nights in Jun 2025

10/10 Excellent

EDUARDO

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Citadines Shinjuku is pretty convincing located and at a walking distance of important landmarks. It has an easy access and the hotel personnel was very attentive and kind. The check in and check out were very easy.
Stayed 5 nights in Jun 2025

6/10 Okay

Rami

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
Stayed 7 nights in Jun 2025

8/10 Good

Clifford

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and convenient location.
Stayed 7 nights in Apr 2025

10/10 Excellent

Priya

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location, with big sized rooms for Japan. About a 15 min walk to the main shopping areas and so many stations close by that really make the commute a lot easier. The hotel staff were really helpful when it came to forwarding our luggage.
Stayed 4 nights in Jun 2025

8/10 Good

Nammuni

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bus stop just in front Hotel
Stayed 5 nights in Jun 2025

6/10 Okay

neil

Liked: Cleanliness, property conditions & facilities
This hotel had all the amenities expected from the way it was described: a nice size room with kitchen facilities, pleasant people at reception and a satisfactory breakfast. The stay was marred though, by the behaviour of other guests of a particular nationality. They were inconsiderate in constantly going in and out of each others rooms until well into the night, and allowing children run around make a noise.Remarkably more than 50 percent of the guests were of this nationality, and no sooner had some left than new ones arrived. Most of them were ignorant and only thought of themselves. At one point I had to ask one of the staff to intervene, which he kindly did, but that only related to one family; the others just carried on. Therefore despite the decent quality of the hotel, because of disruption, I could not stay here again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Agha

Stayed 4 nights in Jun 2025

8/10 Good

Adam

Business traveler
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Kazim, Santa Clara

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at this hotel during our family trip. The location was excellent—right in the middle of the city’s hustle and bustle—making it very convenient for exploring. The nearby train station was a big plus, allowing quick and easy access to major attractions. One of the highlights was the fully equipped kitchen in the room, which was incredibly helpful for preparing meals, especially while traveling with kids. The room cleaning and supply services were excellent and consistent throughout our stay. The hotel staff were also very friendly and welcoming, which made the experience even more pleasant. We chose not to use the on-site breakfast, as we found it a bit too expensive and not quite suited to our taste or usual breakfast preferences. Overall, a very comfortable and convenient stay, highly recommended for families!
Stayed 7 nights in May 2025

10/10 Excellent

Kelly, Victoria

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Check in and out was easy. Room clean. Bed was very comfortable. Gym was small and not a lot of equipment. Walkable to grocery and convenience store. Train was 5 min walk.
Stayed 4 nights in May 2025

10/10 Excellent

Austin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 5 nights in Apr 2025

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Likes: very good location. Comfortable bed. Dislikes: no food options. Laundry service has to be handed in before 9am. Breakfast is not great and ends too early. Rooms are tiny.
Stayed 4 nights in May 2025

6/10 Okay

Franklin, Garland

Traveled with partner
The hotel has a very strong spices odor. Don’t know what it is, Especially the elevator. Very unpleasant smell.
Stayed 3 nights in May 2025

10/10 Excellent

Jenelle

Liked: Cleanliness, room comfort
Stayed 5 nights in May 2025

8/10 Good

Georgina

Stayed 7 nights in Apr 2025