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City Hotel Lonestar Shinjuku

3.0 star property

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December 2024
January 2025

Photo gallery for City Hotel Lonestar Shinjuku

Lobby
Exterior
Standard Twin Room, Non Smoking | Down comforters, desk, laptop workspace, blackout drapes
Exterior
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Restaurant

Explore the area

Map
2-12-12 Shinjuku, Tokyo, Tokyo Prefecture, 160-0022
  • Isetan Department Store Shinjuku
    4 min walk
  • Shinjuku Isetan
    5 min walk
  • Shinjuku Gyoen National Garden
    8 min walk
  • Tokyo (HND-Haneda)
    39 min drive

Room options

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | Down comforters, desk, laptop workspace, blackout drapes

Standard Twin Room, Non Smoking

  • 151 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Single Room, 1 Twin Bed, Smoking

Down comforters, desk, laptop workspace, blackout drapes

Standard Single Room, 1 Twin Bed, Smoking

  • 96 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, Non Smoking

Down comforters, desk, laptop workspace, blackout drapes

Standard Double Room, Non Smoking

  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Smoking

Down comforters, desk, laptop workspace, blackout drapes

Standard Double Room, Smoking

  • 118 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Single Room, Non Smoking

Down comforters, desk, laptop workspace, blackout drapes

Deluxe Single Room, Non Smoking

  • 107 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room, Smoking

Down comforters, desk, laptop workspace, blackout drapes

Deluxe Single Room, Smoking

  • 108 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Single Room, 1 Twin Bed, Non Smoking

Down comforters, desk, laptop workspace, blackout drapes

Standard Single Room, 1 Twin Bed, Non Smoking

  • 96 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Front of property

Shinjuku Washington Hotel Main

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.0 out of 5, Very Good, (2280)
The price is $159
per night
$193 total
includes taxes & fees
Jan 1 - Jan 2
Shinjuku Washington Hotel Main

About this property

City Hotel Lonestar Shinjuku

3-star hotel in Shinjuku
A restaurant, dry cleaning, and laundry facilities are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers, and a front-desk safe.
City Hotel Lonestar Shinjuku offers 50 accommodations with slippers and hair dryers. Beds feature down comforters. 30-inch flat-screen televisions come with cable channels. Bathrooms include showers and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. Wireless Internet access is complimentary. This Tokyo hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services.

City Hotel Lonestar Shinjuku has designated areas for smoking.

City Hotel Lonestar Shinjuku has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

City Hotel Lonestar
City Hotel Lonestar Shinjuku
City Lonestar Shinjuku
Hotel Lonestar
Shinjuku City Hotel Lonestar
City Hotel Lonestar Shinjuku, Tokyo
City Hotel Shinjuku
City Lonestar
City Lonestar Shinjuku Tokyo
City Hotel Lonestar Shinjuku Hotel
City Hotel Lonestar Shinjuku Tokyo
City Hotel Lonestar Shinjuku Hotel Tokyo

City Hotel Lonestar Shinjuku Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 160 out of 698 reviews" "
Rating 8 - Good. 353 out of 698 reviews" "
Rating 6 - Okay. 135 out of 698 reviews" "
Rating 4 - Poor. 39 out of 698 reviews" "
Rating 2 - Terrible. 11 out of 698 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room we stayed in was exceptionally small for 2 people
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel provides free and simple breakfast, and is just beside a metro station.
Stayed 7 nights in Dec 2019

10/10 Excellent

Ben, Singapore

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean and good size. Its quiet even though there are many interesting PUB and drinking joints all around. Its really safe here, compared to Kabukichou-area. The breakfast spread is good and great tasting. All counter staff are friendly and helpful. Check out time is 12noon. Most guests are young couples.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Room was fine. Location is very good.
Stayed 3 nights in Nov 2019

10/10 Excellent

Anchalee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Oct 2019

6/10 Okay

Carlos

Liked: Cleanliness
Pros: location Cons: old building, we got a room near to the fire escape stairs so it was extremely noisy most of the time as it seems the washing machines of the cleaning service are upstairs and they use them to go up
Stayed 3 nights in Oct 2019

6/10 Okay

Kenneth

Traveled with family
Liked: Cleanliness, property conditions & facilities
A Bargain in Shinjuke
This is a basic hotel with very small rooms. Breakfast was just bread, hardboiled eggs, juice and coffee. Located in an area with many gay bars.
Stayed 3 nights in Sep 2019

8/10 Good

Kristin, Orlando

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very small but immaculate. Good location in Shinjuku.
Stayed 2 nights in Sep 2019

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint little place in a big neighborhood
As long as you are well aware that the room will be small, your expectations will be fully met. Bed is hard, but that is the norm for Japanese accommodations. Small touches were appreciated. Slippers, towel basket, toothbrush just to name a few.
Stayed 1 night in Sep 2019

6/10 Okay

Erez

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not recommended for couples
Double room TOO SMALLLLL for couple! VERY VERY POOR Breakfast. No vegetables! When we come back to our room they give us the key without check how is us...
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close by to restaurants and shop; friendly and helpful staff; clean room with sufficient amenities
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattress was far too stiff but otherwise the location was perfect, the breakfast was great and the wifi worked perfectly
Stayed 7 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very uncomfortable beds, very old hotel
This hotel is clearly very old and consequently just seems a bit dirty. It was also the least comfortable bed I’ve ever slept on in my whole life. Felt like sleeping on the floor. Good thing we only stayed one night because we hardly got any sleep at all!
Stayed 1 night in Jul 2019

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay!
Good location and friendly staff. Close walk to gyeon park and the red light district. People with JR pass can walk to Shinjuku station from hotel.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

A, HK

Liked: Cleanliness, amenities
Close to subway. Quick Check in and Check out. Most of the staffs are nice except one that handle the check in for me without a smile. Room is quite old (although it is clean) and not much soundproof, you can hear clearly others open/shutting doors from the corridor or staffs cleaning up in the morning.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

6/10 Okay

Rhusell

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I found it very difficult to find. Asking many people, nobody recognised the street. I didn’t find the area particularly pleasant. The hotel staff weren’t as helpful or friendly as other hotels I have stayed in and while it was a reasonable price, it was s little dowdy and run down. Probably wouldn’t stay there again.
Stayed 1 night in May 2019

8/10 Good

swee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how its near to shopping destinations and has a lot of dining options around. I wasn’t expecting the room to have amenities like toothbrush, shampoo, hair dryer so that’s a huge plus! They also let us leave the luggage for a few hours after checkout. Yay! My only concern was its in somewhat of a gay district and people around can be loud although it didn’t really disturb my sleep. Im also slightly concerned with security since they ask us to leave the keys with the reception when we go out but when we come back we just tell them the room number and they give the key right away without verification. Its less hassle but I can imagine a security issue here.
Stayed 3 nights in May 2019