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Comfort Hotel ERA Tokyo Higashi Kanda

3.0 star property

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Photo gallery for Comfort Hotel ERA Tokyo Higashi Kanda

Enjoy meals in a spacious communal dining area with a vibrant cityscape mural and modern design.
Explore Japanese culture through a curated selection of books on this bookshelf.
Welcome to the Comfort Hotel, featuring a sleek glass and metal facade, surrounded by a beautifully maintained garden.
Relax with a good book at the Comfort Library Cafe, where a curated book collection awaits.
Two single beds with white linens and wooden headboards, each with integrated lighting, are positioned in this stylish room.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
1-9-10 Higashi-Kanda, Tokyo, 101-0031
  • Sensoji Temple
    ‪4 min drive‬
  • Tokyo Dome
    ‪4 min drive‬
  • Tokyo Skytree
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪19 min drive‬

Room options

View all photos for Superior Room Queen Bed, Non Smoking

Superior Room Queen Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Superior Room Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Room, 1 Queen Bed, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Twin Beds, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, Non Smoking (2 Twin Beds and Trundle Bed)

Standard Room, Non Smoking (2 Twin Beds and Trundle Bed) | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, Non Smoking (2 Twin Beds and Trundle Bed)

9.0 out of 10
Wonderful
(11 reviews)
  • 237 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Trundle Bed

About this property

Comfort Hotel ERA Tokyo Higashi Kanda

3-star hotel in Chiyoda
Self parking, a microwave in a common area, and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Comfort Hotel ERA Tokyo Higashi Kanda offers 188 accommodations with safes and slippers. Beds feature premium bedding. 32-inch flat-screen televisions come with pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Comfort Hotel ERA Tokyo Higashi Kanda features a vending machine, multilingual staff, and laundry facilities. A computer station is located on site and wireless Internet access is complimentary. This Tokyo hotel also offers dry cleaning/laundry services, express check-in, and a front-desk safe. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Comfort Hotel ERA Tokyo Higashi Kanda has designated areas for smoking.

Buffet breakfasts are available for a surcharge between 6:30 AM and 9:30 AM on weekends.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,060 per night)
  • Limited onsite parking

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,800 for adults and JPY 900 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 11 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1100.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1800 for adults and JPY 900 for children
  • Self parking fee: JPY 2060 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, LINE Pay, and WeChat Pay
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Hotel Higashi
Comfort Tokyo Higashi Kanda
Comfort Higashi
Comfort Hotel Tokyo Higashi Kanda Japan
Comfort Hotel Tokyo Higashi Ka
Comfort Hotel Tokyo Higashi Kanda
Comfort Hotel ERA Tokyo Higashi Kanda Hotel
Comfort Hotel ERA Tokyo Higashi Kanda Tokyo
Comfort Hotel ERA Tokyo Higashi Kanda Hotel Tokyo

Comfort Hotel ERA Tokyo Higashi Kanda Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 175 out of 277 reviews
Rating 8 - Good. 86 out of 277 reviews
Rating 6 - Okay. 11 out of 277 reviews
Rating 4 - Poor. 2 out of 277 reviews
Rating 2 - Terrible. 3 out of 277 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Terrance

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed the one night as we had landed late that day. Room was very clean, staff were nice and helpful, and breakfast was good. Don’t know anything about the area so can’t comment- we were in transit
Stayed 1 night in Apr 2025

10/10 Excellent

Wanyi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 5 nights in Mar 2025

8/10 Good

muhua, North York

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A little far from the transportation station
Stayed 3 nights in Mar 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a couple nights in this area and wished we stayed longer. The staff was very helpful, the amenities were great and there was a lovely library cafe area with breakfast and tea service. Will definitely return!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Well staffed with efficient staff. Good amenities such as loaner luggage scale and power adapter. There is a lounge that serves drinks almost the whole day and afternoon snacks available. Offers breakfast for a charge. Breakfast has both Japanese and western options and as great. Has a ton of luggage locks and lockers for you to store your luggage on check out date. Housekeeping was
Stayed 2 nights in Mar 2025

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean but small. Nice lobby and very friendly and helpful staff. The dining area has snacks, coffee and flavoured water 24 hours a day.
Stayed 4 nights in Mar 2025

10/10 Excellent

Marites

Liked: Cleanliness, staff & service, property conditions & facilities
daily housekeeping that you can choose to decline and you can request to have your linens changed. there's a lo
Stayed 15 nights in Mar 2025

10/10 Excellent

Kevin, Minneapolis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay. Staff was attentive. Quiet neighborhood. We appreciated the free snacks in the lobby. There was a nice quiet area to meet people. Didn’t need the fresh towels left on our door every day.
Stayed 5 nights in Feb 2025

8/10 Good

Rhodora

Liked: Amenities
Ok
Stayed 1 night in Mar 2025

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and attentive. Location was great. Short walk to different subway lines. Many affordable local restaurants in the area
Stayed 5 nights in Feb 2025

10/10 Excellent

Joyce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A family of 4 - 2 adults, a 12 y.o. and a 5 y.o., and stayed for three nights after landing in Haneda. It was clean and has been modernized. Felt safe - need to tap key card to use elevator. Area is quiet and food and convenience stores are within a two block radius. The rooms are a bit tight but we had two double beds plus a pull out, so thats why. I liked having an air purifier/humidifier in the room. I also enjoyed having free coffee/latte/teas each evening (free after their paid buffet breakfast, so between 10am - midnight). I'll definitely return next time i visit Tokyo.
Stayed 4 nights in Feb 2025

10/10 Excellent

My

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Taylah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Very affordable

10/10 Excellent

Marcus

Liked: Cleanliness, property conditions & facilities
Great location and felt very luxurious!
Stayed 15 nights in Sep 2024

8/10 Good

Patrick

Stayed 8 nights in Feb 2025

10/10 Excellent

Wendelin, GILROY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not too small compared to my other stays. The room wasnt awkwardly spaced. It had everything we needed and laundry. There were some food places and a grocery nearby which was convenient. Think the stations were about 10 min walking. Seems like forever wt the end of the night but not too far to the main places about 20-30 mins
Stayed 5 nights in Feb 2025

10/10 Excellent

David

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff that contributed to the pleasant experience.
Stayed 14 nights in Jan 2025

10/10 Excellent

Mike, CHINO HILLS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good (Near Akihabara 15 minutes) and there' is one JR station (Toei Shinjuku, Asakusa) nearby. You can take the train to Tokyo station in 10 minutes. Staffs are willing to help and answer your questions. They did offer complimentary breakfast that's a good and plus in Tokyo. The room size is ok, like US Comfort inn (200 SQ ).
Stayed 4 nights in Dec 2024

10/10 Excellent

Hoi Yue

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very pleased with the neighborhood which is safe, very well kept, clean, orderly and not busy. Walking distance to all the metro lines. Excellent complimentary breakfast every morning. No issues with indoor air quality and temperature in the rooom; it was just a tight space but very clean. Room was complete with the necessities expected by an international traveller, such as tea, desk and chair, seating area, closets, etc. Excellent option for a family with children.
Stayed 6 nights in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Do not stay here! Bathroom smells disgusting.

Room was very basic. There was a bad odor coming from the bathroom. I asked for a room swap but noticed several of the bathrooms had a similar smell or worse. I therefore decided to stay where I was. After further investigation I realized it was from the p trap. I then poured a lot of water down it to flush it out. This helped a bit. However shortly after a person from reception came up to see if they could help. They proceeded to open up the ptrap, put their hand inside and so were trying to remove a block. They got something up and then used the shower head to flush more out. They got water and dirt everywhere in the bathroom. It was disgusting. They then used the clean bathroom towels to clean up the mess. Wiping dirt from the floor and then wiping around the sink. No cleaning fluid was used. When I told the person how this was disgusting and they needed to clean the bathroom properly he eventually agreed, but made me feel very uncomfortable. He left and then came back with more towels and cleaning fluid. He used the clean towels and cleaning fluid to clean up his pervious mess. He was however not great at basic cleaning and I was more and more uncomfortable. Several times I asked him to please just stop and leave but he would not. Eventually after lots of insisting he left. We then needed to get more clean towels as he used them again. The whole thing left me feeling very uncomfortable and I just wanted to go.
Stayed 1 night in Dec 2024

10/10 Excellent

Esmeralda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities
Stayed 9 nights in Nov 2024

8/10 Good

WANFEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room is nice, breakfast is good. staff are nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Lucho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time in Japan. The room we booked at this hotel accommodated our needs quite nicely. We appreciated the room service and breakfast. We would like to thank the staff for their hard work. We look forward to staying at this hotel for our future Japan trips.
Stayed 20 nights in Nov 2024

8/10 Good

Denica

Stayed 3 nights in Oct 2024

10/10 Excellent

Rae-Anne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to transit, lots of little restaurants in the area. Room was clean and affordable, staff was friendly and accommodating.
Stayed 5 nights in Nov 2024