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Comfort Hotel ERA Tokyo Higashi Kanda

3.0 star property

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Photo gallery for Comfort Hotel ERA Tokyo Higashi Kanda

Lobby
Standard Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
Daily buffet breakfast (JPY 1800 per person)
Premium bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
1-9-10 Higashi-Kanda, Tokyo, 101-0031
  • Sensoji Temple
    ‪4 min drive‬
  • Tokyo Dome
    ‪4 min drive‬
  • Tokyo Skytree
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪29 min drive‬

Room options

View all photos for Superior Room Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Superior Room Queen Bed, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

  • 215 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, Non Smoking (2 Twin Beds and Trundle Bed)

Standard Room, Non Smoking (2 Twin Beds and Trundle Bed) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, Non Smoking (2 Twin Beds and Trundle Bed)

  • 237 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Trundle Bed

Similar properties

Lobby

Comfort Hotel Tokyo Higashi Nihombashi

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
4.3 out of 5, Excellent, (274)
The price is $78
per night
$85 total
includes taxes & fees
May 6 - May 7
Comfort Hotel Tokyo Higashi Nihombashi

About this property

Comfort Hotel ERA Tokyo Higashi Kanda

3-star hotel in Chiyoda
Self parking, a microwave in a common area, and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Comfort Hotel ERA Tokyo Higashi Kanda offers 188 accommodations with safes and slippers. Beds feature premium bedding. 32-inch flat-screen televisions come with pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Comfort Hotel ERA Tokyo Higashi Kanda features a vending machine, multilingual staff, and laundry facilities. A computer station is located on site and wireless Internet access is complimentary. This Tokyo hotel also offers dry cleaning/laundry services, express check-in, and a front-desk safe. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Comfort Hotel ERA Tokyo Higashi Kanda has designated areas for smoking.

Buffet breakfasts are available for a surcharge between 6:30 AM and 9:30 AM on weekends.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,060 per night)
  • Limited onsite parking

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,800 for adults and JPY 900 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 11 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1100.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1800 for adults and JPY 900 for children
  • Self parking fee: JPY 2060 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, LINE Pay, and WeChat Pay
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Hotel Higashi
Comfort Tokyo Higashi Kanda
Comfort Higashi
Comfort Hotel Tokyo Higashi Kanda Japan
Comfort Hotel Tokyo Higashi Ka
Comfort Hotel Tokyo Higashi Kanda
Comfort Hotel ERA Tokyo Higashi Kanda Hotel
Comfort Hotel ERA Tokyo Higashi Kanda Tokyo
Comfort Hotel ERA Tokyo Higashi Kanda Hotel Tokyo

Comfort Hotel ERA Tokyo Higashi Kanda Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 165 out of 260 reviews
Rating 8 - Good. 79 out of 260 reviews
Rating 6 - Okay. 11 out of 260 reviews
Rating 4 - Poor. 2 out of 260 reviews
Rating 2 - Terrible. 3 out of 260 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mike, CHINO HILLS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good (Near Akihabara 15 minutes) and there' is one JR station (Toei Shinjuku, Asakusa) nearby. You can take the train to Tokyo station in 10 minutes. Staffs are willing to help and answer your questions. They did offer complimentary breakfast that's a good and plus in Tokyo. The room size is ok, like US Comfort inn (200 SQ ).
Stayed 4 nights in Dec 2024

10/10 Excellent

Hoi Yue

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very pleased with the neighborhood which is safe, very well kept, clean, orderly and not busy. Walking distance to all the metro lines. Excellent complimentary breakfast every morning. No issues with indoor air quality and temperature in the rooom; it was just a tight space but very clean. Room was complete with the necessities expected by an international traveller, such as tea, desk and chair, seating area, closets, etc. Excellent option for a family with children.
Stayed 6 nights in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Do not stay here! Bathroom smells disgusting.

Room was very basic. There was a bad odor coming from the bathroom. I asked for a room swap but noticed several of the bathrooms had a similar smell or worse. I therefore decided to stay where I was. After further investigation I realized it was from the p trap. I then poured a lot of water down it to flush it out. This helped a bit. However shortly after a person from reception came up to see if they could help. They proceeded to open up the ptrap, put their hand inside and so were trying to remove a block. They got something up and then used the shower head to flush more out. They got water and dirt everywhere in the bathroom. It was disgusting. They then used the clean bathroom towels to clean up the mess. Wiping dirt from the floor and then wiping around the sink. No cleaning fluid was used. When I told the person how this was disgusting and they needed to clean the bathroom properly he eventually agreed, but made me feel very uncomfortable. He left and then came back with more towels and cleaning fluid. He used the clean towels and cleaning fluid to clean up his pervious mess. He was however not great at basic cleaning and I was more and more uncomfortable. Several times I asked him to please just stop and leave but he would not. Eventually after lots of insisting he left. We then needed to get more clean towels as he used them again. The whole thing left me feeling very uncomfortable and I just wanted to go.
Stayed 1 night in Dec 2024

10/10 Excellent

Esmeralda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities
Stayed 9 nights in Nov 2024

8/10 Good

WANFEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room is nice, breakfast is good. staff are nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Lucho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time in Japan. The room we booked at this hotel accommodated our needs quite nicely. We appreciated the room service and breakfast. We would like to thank the staff for their hard work. We look forward to staying at this hotel for our future Japan trips.
Stayed 20 nights in Nov 2024

8/10 Good

Denica

Stayed 3 nights in Oct 2024

10/10 Excellent

Rae-Anne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to transit, lots of little restaurants in the area. Room was clean and affordable, staff was friendly and accommodating.
Stayed 5 nights in Nov 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Eugenie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, the customer service incredible! Overall cleanliness of the room was good. I found used dental floss on the bed headboard. Otherwise very clean. it was a 10 min walk to the train station but a nice quiet area
Stayed 2 nights in Nov 2024

6/10 Okay

Bashkim Defrim

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 13 nights in Oct 2024

8/10 Good

Keiko

Stayed 5 nights in Nov 2024

10/10 Excellent

Eugenie

Liked: Cleanliness, amenities
Really nice and clean. Staff beautiful and lots of breakfast choices. Definitely recommend this place.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice, clean and what I expected from a Japanese hotel, compact and efficient
Stayed 5 nights in Oct 2024

10/10 Excellent

Jingying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Jayasheelan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

Armi

Stayed 6 nights in Oct 2024

10/10 Excellent

Caleb

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Right next to Akihibara without the hustle and bustle.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sully

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first hotel of the trip and I can say I enjoyed it. Even though rooms were a bit small, this wasn’t too bad for two people. We had room for our luggage which was helpful, the breakfast was great and really enjoyed it! They also had light refreshments in the foyer which was nice to have after a busy day. About a 10min walk or so from local subway/metro stations. I would recommend staying here and would so again myself!
Stayed 4 nights in Sep 2024

8/10 Good

Songyue

Stayed 6 nights in Oct 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for an excellent price. We got the Queen Size bed room and there was plenty of space to move around. It didnt felt as tight as previous hotels I had stayed in Tokyo. It is clean, it is practical, close to several tube stations. I can’t say the area is exciting but who cares when you leave in the morning and only come back to sleep? I did see some dining options that havent already eaten would have tried. Regarding the breakfast I felt it was ok, then again it is good value. There is some sort of self check in and check out that was cool but people is always eager to help. Definitely would stay again here.
Stayed 8 nights in Oct 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Oct 2024

6/10 Okay

Adelaynia

Stayed 5 nights in Oct 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

Great accomodation in a quiet area but still well connected to the rest of the city. The room was spacious and clean, the breakfast had a nice selection of food and the staff was really nice. I would consider book it again in the future!
Stayed 5 nights in Oct 2024