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Flexstay Inn Shinagawa

2.5 star property

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Photo gallery for Flexstay Inn Shinagawa

Lobby
Fridge, microwave, coffee/tea maker
Laundry room
Exterior
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
1-22-19, Kitashinagawa, Shinagawa-ku, Tokyo, Tokyo-to, 140-0001
  • Tokyo Tower
    ‪5 min drive‬
  • Roppongi Hills
    ‪5 min drive‬
  • Toyosu Market
    ‪12 min drive‬
  • Tokyo (HND-Haneda)
    ‪10 min drive‬

Room options

View all photos for Single Room, Non Smoking (Cleaning is Optional with Additional Cost)

Desk, iron/ironing board, free WiFi, bed sheets

Single Room, Non Smoking (Cleaning is Optional with Additional Cost)

  • 139 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Large Twin Bed, Smoking (Cleaning is Optional with Additional Cost)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Large Twin Bed, Smoking (Cleaning is Optional with Additional Cost)

  • 139 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Single Room, Smoking (Cleaning is Optional with Additional Cost)

Desk, iron/ironing board, free WiFi, bed sheets

Single Room, Smoking (Cleaning is Optional with Additional Cost)

  • 139 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Large Twin Bed, Non Smoking (Cleaning is Optional with Additional Cost)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Large Twin Bed, Non Smoking (Cleaning is Optional with Additional Cost)

  • 139 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Room, 1 Large Twin Bed, Smoking (Cleaning Is Optional with Additional Cost)

Bathtub, free toiletries, hair dryer, slippers

Room, 1 Large Twin Bed, Smoking (Cleaning Is Optional with Additional Cost)

  • Sleeps 2
  • 1 Twin Bed

Standard Single (Non-Smoking)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Small Double Room Non smoking

Desk, iron/ironing board, free WiFi, bed sheets

Small Double Room Non smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Small Double Room Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Single Room Smoking

  • Sleeps 1
  • 1 Twin Bed

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includes taxes & fees
Apr 8 - Apr 9
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About this property

Flexstay Inn Shinagawa

Hotel in Shinagawa
Along with laundry facilities, this hotel has free WiFi in public areas and a vending machine. Housekeeping is available on request.
Flexstay Inn Shinagawa offers 55 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and slippers. Televisions come with pay movies. Kitchenettes offer refrigerators and microwaves. Bathrooms include bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

Flexstay Inn Shinagawa features a vending machine, laundry facilities, and a water dispenser. Wireless Internet access is complimentary.

Flexstay Inn Shinagawa has designated areas for smoking.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No elevator
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • TV

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9 AM - 10 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Elevators are not available at this property.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee and varies based on unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not provide housekeeping service.

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Flexstay
Flexstay Inn
Flexstay Inn Shinagawa
Flexstay Shinagawa
Flexstay Inn Shinagawa Hotel
Flexstay Inn Shinagawa Tokyo
Flexstay Inn Shinagawa Hotel Tokyo

Flexstay Inn Shinagawa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 114 out of 433 reviews
Rating 8 - Good. 175 out of 433 reviews
Rating 6 - Okay. 112 out of 433 reviews
Rating 4 - Poor. 26 out of 433 reviews
Rating 2 - Terrible. 6 out of 433 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities
Put me in a smoking room without a heads-up. The staff kept my luggage without giving me a name tag. There was a bug in the bath tub. The towels were thin and uncomfortable. The hotel is located in an area that’s hard to get to places.
Stayed 1 night in Dec 2024

10/10 Excellent

Saurabh

Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Tcher

Stayed 7 nights in Sep 2024

8/10 Good

Ramses

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near Shinkansen
Very clean and comfortable, cheap washers and dryers. Nothing much to to in the are and it has a lot of local restaurants that won’t let you in. It’s good place to sleep to take the Shinkansen the next day to a different city
Stayed 1 night in Sep 2024

6/10 Okay

Toshiyuki

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
部屋がにんにく臭がしたのが残念でした。気持ちよく寝ることができませんでした。気をつけて欲しいです。
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Ricardo

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very close to a main Shinagawa station that gives you access to many different train lines mainly to all the major prefectures you want to see. Rooms a little on the small end but if your looking to just sleep and shower great location.
Stayed 2 nights in Jun 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, small but perfectly adequate. Quiet part of town within walking distance of more local station and a major one just a bit further (Shinagawa).
Stayed 2 nights in Apr 2024

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 2 nights in Jan 2024

8/10 Good

Alexandra

Liked: Cleanliness, staff & service
Hotel room gave off old dorm vibes. Amazing staff. Super close to stations and the Family Mart and breakfast place nearby are very tasty!
Stayed 4 nights in Jan 2024

10/10 Excellent

ZHI QIANG

Stayed 1 night in Oct 2023

10/10 Excellent

Marguerite

Liked: Cleanliness, staff & service, property conditions & facilities
1 night stay - very good
Stayed 1 night in Oct 2023

6/10 Okay

Madhu

Liked: Cleanliness, staff & service, property conditions & facilities
Safe place, Quiet neighborhood, very basic hotel, extremely basic, little tricky to get to this hotel from Shinagawa station, until you get to know the place...around 10-15 minute walking distance..
Stayed 1 night in Aug 2023

10/10 Excellent

Busagarin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff can speak English well and provided good service and support. The hotel location is very near to Haneda airport. But you need to learn how to get to the airport properly. Japanese people are very kind and helpful. So just ask with Google Translator. As a new visitor to Japan, need advice how to get on the train properly. I just forgot to ask. The room is clean and well organized. Microwave and mini kitchen are available in the room. Walking to the nearest subway is a bit far for me, roughly 20 minutes walk. Probably I did not get used to walking this far to reach transportation. After getting used to the Tokyo train system, this hotel is a very good option. Family Mart is a few steps away from the hotel. Also there are another two supermarkets nearby. There are several restaurants in the area but I had no chance to try. This time I stayed only 2 nights. Next time I will stay longer.
Stayed 2 nights in Aug 2023

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a cute inn in a quiet spot that is located within walking distance of two train stations. There are restaurants and convenience stores around that are open late so if you need to get something, you'll be able to. Rooms are tiny but that's par for the course in Japan. Neat and clean, it has everything you'll need. The inn has a coin washer and dryer in the basement which I took advantage of. For the price, location, and room I would definitely stay here again.
Stayed 2 nights in Apr 2023

10/10 Excellent

Miss

Stayed 1 night in Mar 2023

4/10 Poor

Thomas

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Location was great! Very close to the train station and to local restaurants. However, the internet connection was very poor.
Stayed 3 nights in Mar 2023

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attendant who checked me in was very friendly.
Stayed 1 night in May 2022

6/10 Okay

Tetsuro

Business traveler
Liked: Staff & service
Disliked: Cleanliness
No room cleaning service available for multi-nights stay. Internet connection is poor.
Stayed 4 nights in Jan 2022

10/10 Excellent

Jose

Liked: Staff & service
Stayed 1 night in Jan 2022

8/10 Good

HK, New York, NY

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for the price point. Staff is very nice and accommodating.
Stayed 12 nights in Apr 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed here several times, fairly short dist from shinagawa station, all works, basic amenities, just nijon tv, but for the price..... nice stay for me...
Stayed 4 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Area was very clean, and you can enjoy the convenience and feel of a small residential area within walking distance (10-15 min) from Shinagawa station. Staff were very accommodating and allowed us check in at 1130AM, which gave my travel companion and I the rest of the day to sightsee and wander around the area. In terms of size, the room was exactly what you'd expect from a Japanese hotel. However, it included a small kitchenette and microwave. Very handy! Being nearly 6ft tall, I found using the bathroom to be quite comical, as there is *very* little room in between the bidet and wall. The shower and bathroom amenities were your standard fare. If you like soft pillows, comforters, and mattresses, then you will love their beds. I'd recently stayed a different hotel with a much harder bed, so this was like sleeping on a cloud. The room included two small closets to the left, where you can store your belongings and hang up jackets. Overall, I'm very pleased with my stay and intend to use Flex Stay again in the future.
Stayed 1 night in Jan 2020