Four Seasons Hotel Tokyo at Otemachi

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Seasons Hotel Tokyo at Otemachi

Panoramic Suite | Minibar, in-room safe, desk, laptop workspace
Garden
2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Indoor pool, open 6:30 AM to 9:30 PM, sun loungers
City view from property

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Hot Tub
    Hot Tub
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Air conditioning
    Air conditioning

Explore the area

Map
1-2-1 Otemachi, Tokyo, Tokyo, 100-0004
  • Imperial Palace East Gardens
    5 min walk
  • Tokyo Imperial Palace
    15 min walk
  • Tokyo International Forum
    17 min walk
  • Tokyo (HND-Haneda)
    28 min drive

Room options

Deluxe Room, 1 King Bed, Imperial Garden View

  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Imperial Garden View

  • 581 sq ft
  • Sleeps 4
  • 2 Double Beds

Executive Suite

  • 721 sq ft
  • Sleeps 4
  • 1 King Bed

Four Seasons Suite, Imperial Garden View

  • 818 sq ft
  • Sleeps 4
  • 1 King Bed

Premier Suite

  • 872 sq ft
  • Sleeps 4
  • 1 King Bed

Otemachi Suites, 2 Bedrooms

  • 1743 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Premier Studio

  • 659 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed, Imperial Garden View

  • 527 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Double Beds, Imperial Garden View

  • 527 sq ft
  • Sleeps 4
  • 2 Double Beds

Panoramic Suite

  • 1076 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed, City View

  • 527 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Double Beds, City View

  • 527 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View

  • 581 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, City View

  • 581 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Four Seasons Hotel Tokyo at Otemachi

5-star Tokyo hotel, connected to a rail/subway station in Chiyoda
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Four Seasons Hotel Tokyo at Otemachi offers 190 accommodations with minibars and espresso makers. Accommodations are furnished with desk chairs and dining tables. 60-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include safes and complimentary newspapers. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 12 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

THE SPA has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Four Seasons Hotel Tokyo at Otemachi features an indoor pool and a spa tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

3 meeting rooms are available. This luxury hotel also offers a 24-hour fitness center, a sauna, and spa services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Four Seasons Hotel Tokyo at Otemachi is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
PIGNETO - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Est - Overlooking the garden, this restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
VIRTÙ - This cocktail bar serves dinner only. Open daily.
The Lounge - Overlooking the garden, this café specializes in international cuisine and serves breakfast and light fare. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (JPY 5,000 per night)
  • Covered valet parking on site (JPY 6,500 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 5,400 to 7,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • est
  • PIGNETO
  • The Lounge
  • VIRTÙ

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Baby bath
  • Baby toys
  • Children's games
  • Children's toys
  • Dining table
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (43 inch wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 39 buildings
  • 6 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 11000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 200 per person, per night
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 5400 to 7500 for adults, and JPY 0 to 3750 for children
  • Covered self parking fee: JPY 5000 per night
  • Covered valet parking fee: JPY 6500 per night (in/out privileges)
  • Rollaway bed fee: JPY 11000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)

We should mention

Pool access available from 6:30 AM to 9:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 12 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool, fitness facility, and spa tub with adult supervision
Guests under 16 years old are not allowed in the spa
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Four Seasons Tokyo At Otemachi
Four Seasons Hotel Tokyo at Otemachi Hotel
Four Seasons Hotel Tokyo at Otemachi Tokyo
Four Seasons Hotel Tokyo at Otemachi Hotel Tokyo

Four Seasons Hotel Tokyo at Otemachi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 207 out of 258 reviews" "
Rating 8 - Good. 32 out of 258 reviews" "
Rating 6 - Okay. 8 out of 258 reviews" "
Rating 4 - Poor. 7 out of 258 reviews" "
Rating 2 - Terrible. 4 out of 258 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Dr. Chaye

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely incredible stay with phenomenon customer service. Truly love staying a the Four Seasons properties around the world.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant area and safe location. Well connected and amazing room and facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Selma

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the location and cleannesses of the hotel room. Gym room view is beautiful overlooking the palace. Food served at the cafe lounge was too salty. overall love view.
Stayed 3 nights in Jul 2024

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always with all of their hotels, Four Season Tokyo Otemachi is beautiful, providing a wonderful experience. Bedding is sumptuous. Decor is tastefully Japanese, evoking hints of old Japan’s culture. The floral arrangements in the lobby is gorgeous. It was unexpected that the hotel was in the Mitsubishi Office Building. The office tower hosts a labyrinth of stores m, restaurant and access to the Otemachi station. Centrally located in business area, it was convenient to go to all parts of Tokyo via metro. Although shops and restaurants are closed in the area in Sundays. I highly recommend this hotel at this location.
Stayed 4 nights in Aug 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best in tokyo
Worthy of 5 star rating, the small things really count such as the discrete staff anticipating every move, welcome gifts in room etc
Stayed 4 nights in Jul 2024

10/10 Excellent

STEPHEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Stayed 3 nights in Jul 2024

10/10 Excellent

Selma

Stayed 1 night in Jul 2024

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service!
Great customer service. The tablets in the room were amazing to ask questions about any concerns. The staff they was extremely responsive quickly by a person as opposed to sending you to multiple FAQ links that never have an answer you need.
Stayed 3 nights in Jul 2024

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor dining choices in restaurant
Stayed 2 nights in Jul 2024

10/10 Excellent

Ismail

Stayed 1 night in Jul 2024

10/10 Excellent

Bayar

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with excellent service!
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great thanks to certain employees!
Toshinori at the Front Desk made this stay up to par with the standards of the hotel even when there were several glitches. Toshi was so fantastic that we already have several bookings to return! Thank you, Toshi-san! Also, Kazuho at Room Service was exceptional and an absolute delight! Ashish at Room Service was also absolutely amazing and we cannot wait to go back to the hotel to see all of them again!
Stayed 3 nights in Mar 2024

10/10 Excellent

TSANG

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third stay at this hotel! Highly recommended!
Stayed 1 night in Jun 2024

10/10 Excellent

Dirk Lee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels all around we have ever stayed in! We will stay there again when we go back to Tokyo
Stayed 7 nights in Jun 2024

10/10 Excellent

Marappa Gownder

Traveled with family
Stayed 1 night in Jun 2024

10/10 Excellent

Makiesse, Zurich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Kana

Stayed 1 night in Jun 2024

10/10 Excellent

Kathryn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, very sweet staff and amazing breakfast.
Stayed 3 nights in Mar 2024

10/10 Excellent

Louis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Zhenying

Stayed 3 nights in May 2024

10/10 Excellent

Jeffrey

Stayed 2 nights in May 2024

10/10 Excellent

Maya

Stayed 3 nights in May 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024