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Four Seasons Hotel Tokyo at Otemachi

5.0 star property

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Photo gallery for Four Seasons Hotel Tokyo at Otemachi

Panoramic Suite | Minibar, in-room safe, desk, laptop workspace
Indoor pool, open 6:30 AM to 9:30 PM, sun loungers
Water view
Garden
Premier Studio | Minibar, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Hot Tub
  • Breakfast available
  • Housekeeping

Explore the area

Map
1-2-1 Otemachi, Tokyo, Tokyo, 100-0004
  • Tokyo Imperial Palace
    ‪15 min walk‬
  • Tokyo Tower
    ‪4 min drive‬
  • Tokyo Skytree
    ‪6 min drive‬
  • Tokyo (HND-Haneda)
    ‪28 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Imperial Garden View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Imperial Garden View

  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Imperial Garden View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds, Imperial Garden View

  • 581 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, laptop workspace

Executive Suite

  • 721 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Four Seasons Suite, Imperial Garden View

Four Seasons Suite, Imperial Garden View | View from room

Four Seasons Suite, Imperial Garden View

  • 818 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Minibar, in-room safe, desk, laptop workspace

Premier Suite

  • 872 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Otemachi Suites, 2 Bedrooms

Minibar, in-room safe, desk, laptop workspace

Otemachi Suites, 2 Bedrooms

  • 1743 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Premier Studio

Minibar, in-room safe, desk, laptop workspace

Premier Studio

  • 659 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Imperial Garden View

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Imperial Garden View

  • 527 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Imperial Garden View

City view

Superior Room, 2 Double Beds, Imperial Garden View

  • 527 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Suite

Panoramic Suite | Minibar, in-room safe, desk, laptop workspace

Panoramic Suite

  • 1076 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, City View

  • 527 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, City View

Superior Room, 2 Double Beds, City View | City view

Superior Room, 2 Double Beds, City View

  • 527 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

  • 581 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View

City view

Deluxe Room, 2 Double Beds, City View

  • 581 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Four Seasons Hotel Tokyo at Otemachi

5-star Tokyo hotel, connected to a rail/subway station in Chiyoda
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Four Seasons Hotel Tokyo at Otemachi offers 190 accommodations with minibars and espresso makers. Accommodations are furnished with desk chairs and dining tables. 60-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include safes and complimentary newspapers. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 12 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

THE SPA has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The ryokan bathing area is open from 6:30 AM to 9:30 PM.
In addition to a full-service spa, Four Seasons Hotel Tokyo at Otemachi features an indoor pool and a hot tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

3 meeting rooms are available. This luxury hotel also offers a 24-hour fitness center, a sauna, and spa services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Four Seasons Hotel Tokyo at Otemachi is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
PIGNETO - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Est - Overlooking the garden, this restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
VIRTÙ - This cocktail bar serves dinner only. Open daily.
The Lounge - Overlooking the garden, this café specializes in international cuisine and serves breakfast and light fare. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (JPY 5,000 per night)
  • Covered valet parking on site (JPY 6,500 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • est
  • PIGNETO
  • The Lounge
  • VIRTÙ

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Baby bath
  • Baby toys
  • Children's games
  • Children's toys
  • Dining table
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Public bath open from 6:30 AM - 9:30 PM
  • Separate men/women areas in public bath
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (43 inch wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 39 buildings
  • 6 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 11000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 200 per person, per night
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 0 to 7900 for adults, and JPY 0 to 3950 for children
  • Covered self parking fee: JPY 5000 per night
  • Covered valet parking fee: JPY 6500 per night (in/out privileges)
  • Rollaway bed fee: JPY 11000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)

We should mention

Pool access available from 6:30 AM to 9:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 12 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
Guests under 16 years old are not allowed in the spa
Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in

Property is also known as

Four Seasons Tokyo At Otemachi
Four Seasons Hotel Tokyo at Otemachi Hotel
Four Seasons Hotel Tokyo at Otemachi Tokyo
Four Seasons Hotel Tokyo at Otemachi Hotel Tokyo

Four Seasons Hotel Tokyo at Otemachi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 248 out of 303 reviews
Rating 8 - Good. 35 out of 303 reviews
Rating 6 - Okay. 8 out of 303 reviews
Rating 4 - Poor. 7 out of 303 reviews
Rating 2 - Terrible. 5 out of 303 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Tetchie

Traveled with family
Liked: Amenities
Very courteous staff. Everything that you can ask for a facility. This is why I always come back to Four Seasons.
Stayed 5 nights in Jan 2025

10/10 Excellent

Romain, Singapore

Stayed 3 nights in Dec 2024

10/10 Excellent

Roman

Stayed 1 night in Jan 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Gillian

Stayed 3 nights in Jan 2025

10/10 Excellent

Ghanim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the highlight of our trip to Japan. The staff are friendly and warm. They continue to be so throughout our stay. Our room was clean and the view was superb, even if to see just the city. The bed was heavenly. Truly a gem.
Stayed 3 nights in Dec 2024

10/10 Excellent

steve

Stayed 3 nights in Nov 2024

10/10 Excellent

Sang Hoon

Stayed 3 nights in Nov 2024

2/10 Terrible

FERNANDO

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Underwhelming views. Lacks personality.

The hotel was in a sterile, corporate high rise skyscraper. Felt disconnected from the city of Tokyo. Chiyoda area was boring, no bars or restaurants nearby; Not walkable. Had to be chauffeured, or taxi driven everywhere. The Imperial Palace Garden view was very underwhelming. This was my girlfriend and I first time in Japan and Tokyo, and I was disappointed. I dreamt of Tokyo having a spectacular bright neon light, skyline of buildings since I was child. But in reality Tokyo from Four Seasons Otemachi was very lacklustre, and Americanised. The hotel did not have a Japanese soul. Also booking dinner, bar, and tea reservations was a nightmare. Wasted hours communicating with concierge. Customer service was average. We did not receive the stereotype of Japanese hospitality, and customer service being superior, (best in the world).
Stayed 3 nights in Dec 2024

10/10 Excellent

Fahad

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of my best experiences at the Four Seasons

I had a great stay at The Four Seasons Otemachi. Lovely, helpful and always smiley staff. I will definitely come
Stayed 3 nights in Dec 2024

10/10 Excellent

Edward, Decatur

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property near the imperial palace. Great for business trips near Otemachi area
Stayed 3 nights in Dec 2024

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2024

10/10 Excellent

Ferima

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible
Stayed 3 nights in Nov 2024

10/10 Excellent

Sunil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service and amentities stand out.

Service and amenities are top notch. The small touches ( local fruit, snacks) were high quality. Concierge recommendations were spot on and helped us get last minute reservations to restaurants.
Stayed 3 nights in Nov 2024

10/10 Excellent

esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2024

10/10 Excellent

Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and the service is very detailed. The area is more like business area. But the subway is convenient.
Stayed 3 nights in Nov 2024

10/10 Excellent

Joseph Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

M.H.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Yulia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and service is excellent !!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Sunder, Foster City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location their service is amazing and staff very polite and knowledgeable and go out of the way to make you comfortable and all minute details taken care off
Stayed 6 nights in Oct 2024

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location and aspect fantastic
Stayed 4 nights in Oct 2024

10/10 Excellent

Imran

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with friendly staff with great views of Tokyo and Mount Fuji
Stayed 4 nights in Oct 2024

10/10 Excellent

Song, Torrance

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, safe and quiet beautiful neighborhoods, near shopping area, near subway stations and Tokyo stations.
Stayed 5 nights in Oct 2024

10/10 Excellent

Celeste

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean. Top notch service as all Four Seasons I have visited. Will definitely be back.
Stayed 5 nights in Oct 2024