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Grand Hyatt Tokyo

5.0 star property

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Front of property
Suite (Chariman) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Presidential Suite | Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Room service
  • Spa
  • Housekeeping

Explore the area

Map
6-10-3 Roppongi, Minato-Ku, Tokyo, Tokyo-to, 160-0032
  • Roppongi Hills
    ‪1 min walk‬
  • Tokyo Midtown
    ‪8 min walk‬
  • Tokyo Tower
    ‪2 min drive‬
  • Tokyo (HND-Haneda)
    ‪28 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds (Club Access)

Deluxe Room, 2 Twin Beds (Club Access) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Twin Beds (Club Access)

  • 592 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Twin Beds

  • 452 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Club Room, 2 Twin Beds

  • 452 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Club Room, 1 King Bed

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, City View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Twin Beds, City View

  • 452 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, City View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, City View

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Twin Beds

  • 592 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Twin Beds (Diplomat)

Suite, 2 Twin Beds (Diplomat) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, 2 Twin Beds (Diplomat)

  • 1076 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Grand Suite, 1 King Bed (Executive)

Grand Suite, 1 King Bed (Executive) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Grand Suite, 1 King Bed (Executive)

  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Premium)

Club Room, 1 King Bed (Premium) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Club Room, 1 King Bed (Premium)

  • 645 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Diplomat)

Suite, 1 King Bed (Diplomat) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed (Diplomat)

  • 1078 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Grand Suite, 1 King Bed

  • 914 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Chariman)

Suite (Chariman) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite (Chariman)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Ambassador)

Suite (Ambassador) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite (Ambassador)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Club Access)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 2 Queen Beds (Club Access)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite

Presidential Suite | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Presidential Suite

  • Sleeps 4
  • 2 King Beds

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About this property

Grand Hyatt Tokyo

5-star Tokyo hotel, connected to a shopping center in Minato
7 restaurants, a full-service spa, and an indoor pool are available at this hotel. WiFi in public areas is free. Other amenities include 3 bars/lounges, a fitness center, and a sauna. Housekeeping is available on request.
Grand Hyatt Tokyo offers 387 accommodations with DVD players and minibars. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
In addition to a full-service spa, Grand Hyatt Tokyo features an indoor pool and a hot tub. Dining is available at one of the hotel's 7 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, 16 meeting rooms, and limo/town car service. Event facilities measuring 30138 square feet (2800 square meters) include conference space. This luxury hotel also offers a fitness center, a sauna, and a terrace. For a surcharge, an airport shuttle at scheduled times is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

Grand Hyatt Tokyo has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Fiorentina - This restaurant serves breakfast, lunch, and dinner.
Chinaroom - This restaurant serves lunch and dinner.
The French Kitchen - This restaurant serves breakfast, brunch, lunch, and dinner.
Keyakizaka - This restaurant serves lunch and dinner.
Shunbou - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, German, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 8:30 AM to 8:30 PM at scheduled times
  • Limo/town car service
  • Valet parking on site (JPY 6,000 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: JPY 5,945 per person
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Chinaroom
  • Fiorentina
  • Keyakizaka
  • Shunbou
  • The French Kitchen

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16 meeting rooms
  • 30,138 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 21 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • CD player
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 5945 per person
  • Airport shuttle fee: JPY 1150 per person (one-way)
  • Airport shuttle fee per child: JPY 580
  • Valet parking fee: JPY 6000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Hyatt Tokyo
Grand Hyatt Tokyo Hotel
Hyatt Tokyo Grand
Tokyo Grand Hyatt
Grand Hyatt Hotel Tokyo
Grand Hyatt Minato
Grand Hyatt Tokyo Hotel Minato
Grand Hyatt Tokyo Japan
Hyatt Tokyo
Minato Hyatt
Grand Hyatt Tokyo Hotel
Grand Hyatt Tokyo Tokyo
Grand Hyatt Tokyo Hotel Tokyo

Grand Hyatt Tokyo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 607 out of 851 reviews
Rating 8 - Good. 182 out of 851 reviews
Rating 6 - Okay. 32 out of 851 reviews
Rating 4 - Poor. 15 out of 851 reviews
Rating 2 - Terrible. 15 out of 851 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia, elmhurst

Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful property in a great location. The cigar bar lounge is top notch.
Stayed 3 nights in Aug 2024

10/10 Excellent

Patrick, Maroochydore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at the Grand Hyatt Tokyo. A beautiful hotel in a great location. Staff were very helpful, room was terrific with views of the Tokyo Tower and Mount Fuji. There are several dining options in the Hotel and many more options close by. We had an excellent meal in the Roku Roku Sushi restaurant. We highly recommend the Grand Hyatt Tokyo for discerning travelers.
Stayed 3 nights in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2024

10/10 Excellent

Christiane

Stayed 3 nights in Oct 2024

10/10 Excellent

Joseph, Middle Sackville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

Daria, Ho Chi Minh

Stayed 2 nights in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. A noticeable sewage smell in the lobby; though that’s not necessarily the responsibility of the property itself. Awesome location with attentive, caring staff; daily breakfast was amazing and on-site dining in general, was a cut above. Would stay again and would also like to try the Park Hyatt, once it reopens. Thanks team!
Stayed 13 nights in Oct 2024

10/10 Excellent

Lisa

Stayed 1 night in Oct 2024

10/10 Excellent

Herve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Aug 2024

10/10 Excellent

Donald

Traveled with group
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Ushnish

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall pretty great experience.
Stayed 5 nights in Sep 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Layth, Brooklyn

Stayed 4 nights in Aug 2024

10/10 Excellent

Ayleah

Stayed 6 nights in Aug 2024

10/10 Excellent

Kwan

Liked: Amenities
Excellent
Stayed 1 night in Aug 2024

8/10 Good

Vinay

Liked: Cleanliness, staff & service
Overpriced for what it is. Way overpriced.
Stayed 4 nights in Jul 2024

6/10 Okay

Spencer

Stayed 3 nights in Jul 2024

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I do not typically stay at five star hotels so my basis of comparison is limited. That being said we loved the hotel, beautiful view from our room, beautiful room, service was impeccable. Definitely recommend.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great hotel and located in a nice central area.
Stayed 5 nights in Jul 2024

10/10 Excellent

Sabelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional service
Stayed 5 nights in Jul 2024

10/10 Excellent

ANTHONY

Traveled with partner
Will stay again
Stayed 7 nights in Jul 2024

10/10 Excellent

Didier

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 5 nights in Jul 2024

10/10 Excellent

Christopher

Great.
Stayed 4 nights in Jul 2024

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Tokyo
I highly recommend the Grand Hyatt Tokyo. The room was great with plenty of space and top notch bath area. Room service and reception staff were exceptional.
Stayed 2 nights in Jun 2024