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HOSHINOYA Tokyo

5.0 star property

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Exterior detail
Yuri (Deluxe King) | 1 bedroom, minibar, in-room safe, blackout drapes
Property amenity
Lounge
Kiku (Executive Triple) | Living area | Flat-screen TV

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Air conditioning
  • Spa
  • Room service
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
1-9-1 Otemachi, Chiyoda-ku, Tokyo, 100-0004
  • Tokyo Imperial Palace
    ‪18 min walk‬
  • Nippon Budokan
    ‪2 min drive‬
  • Tokyo Dome
    ‪2 min drive‬
  • Tokyo (HND-Haneda)
    ‪17 min drive‬

Room options

View all photos for Sakura (Deluxe Twin)

Sakura (Deluxe Twin) | 1 bedroom, minibar, in-room safe, blackout drapes

Sakura (Deluxe Twin)

10.0 out of 10
Exceptional
(7 reviews)
  • 441 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Yuri (Deluxe King)

Yuri (Deluxe King) | 1 bedroom, minibar, in-room safe, blackout drapes

Yuri (Deluxe King)

10.0 out of 10
Exceptional
(15 reviews)
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Kiku (Executive Triple)

Kiku (Executive Triple) | 1 bedroom, minibar, in-room safe, blackout drapes

Kiku (Executive Triple)

10.0 out of 10
Exceptional
(7 reviews)
  • 893 sq ft
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Exterior

The Okura Tokyo

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, (678)
$779 nightly
The price is $779 total
All taxes and fees included in total
The Okura Tokyo

About this property

HOSHINOYA Tokyo

5-star ryokan in Chiyoda
Along with a restaurant, this ryokan has a snack bar/deli and coffee/tea in a common area. WiFi in public areas is free. Additionally, spa services, 24-hour room service, and concierge services are onsite. Housekeeping is available on request.
HOSHINOYA Tokyo offers 84 accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and toilets with an electronic bidet.

This Tokyo ryokan provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are 2 indoor hot springs and 2 outdoor hot springs open between 3:00 PM and midnight. The temperature in the hot springs is set to 97°F.

The ryokan offers a restaurant and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. HOSHINOYA Tokyo features hot springs. This luxury ryokan also offers spa services, a library, and multilingual staff. Guests can use the indoor pool and health club at a partner property.

HOSHINOYA Tokyo has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
HOSHINOYA Tokyo has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: JPY 4,752 for adults and JPY 1,600 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 indoor/outdoor hot springs
  • Indoor pool (guest access)
  • Library
  • Shopping

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Outdoors

  • Garden

Spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • 4 indoor/outdoor hot springs
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 97 ºF
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 16 floors
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Housekeeping service is provided every 3-days. The listed housekeeping fee applies for additional cleaning requests. Trash pickup and towel exchanges are provided daily for no fee.

Renovations and closures

This property is closed from January 11 2026 to January 16 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 4752 for adults and JPY 1600 for children
  • Housekeeping fee: JPY 9680 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: Dinner service is not available at this property.

We should mention

Hot springs access available from 3:00 PM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

HOSHINOYA Tokyo Inn
HOSHINOYA
HOSHINOYA Tokyo Japan
HOSHINOYA Inn
HOSHINOYA Tokyo Tokyo
HOSHINOYA Tokyo Ryokan
HOSHINOYA Tokyo Ryokan Tokyo

HOSHINOYA Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 514 out of 614 reviews
Rating 8 - Good. 59 out of 614 reviews
Rating 6 - Okay. 16 out of 614 reviews
Rating 4 - Poor. 17 out of 614 reviews
Rating 2 - Terrible. 8 out of 614 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

qi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Above and Beyond Service

This was such a top-tier experience. The service was unbelievable. The sheer number of staff people who could not be more helpful. I was a first-time visitor to Japan from New York City, and they made all the right moves in terms of comfort and anticipation of our group’s needs. In fact, I hurt my foot pretty seriously on the first day of our stay, and three staff members helped me immediately - one with a special Japanese ice pack and two others with finding the best English speaking orthopedic doctor and even with ordering me a special walking boot from Amazon Japan when the doctor did not have my size. I’ve been in a lot of hotels in a lot of cities, and I would rank this in the top 3 I’ve ever experienced.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ching

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a couple of nights at Hoshinoya Tokyo at the beginning of the year, and the hotel stay was a delightful highlight of our trip. The hotel’s delivery of traditional meets luxury was a unique experience, for example, how they greet and offer tea upon arrival. Communication was friendly and welcoming; they have an online activity booking system, which is very effective. A great highlight was the ‘morning Kenjutsu’ exercise, which we highly recommend! We would consider staying in Hoshinoya Tokyo again. Thank you for the great hospitality!
Stayed 4 nights in Jan 2025

8/10 Good

jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about our stay at Hoshinoya was perfect. I highly recommend staying there.
Stayed 9 nights in Feb 2025

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Philip

Stayed 2 nights in Feb 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the most wonderful time here, everything was perfect and the service was immaculate
Stayed 3 nights in Feb 2025

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinary property and staff - such an authentic Japanese experience for those looking for something 5 stars and not a regular chain hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Brent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay! Beautiful property!
Stayed 4 nights in Jan 2025

10/10 Excellent

Norberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful place to stay at.
Stayed 5 nights in Jan 2025

10/10 Excellent

MINSEOK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect time. Thank you Hoshinoya!
Stayed 3 nights in Jan 2025

10/10 Excellent

Denio Moreira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Julien

Stayed 6 nights in Dec 2024

8/10 Good

hyunjung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Minimalism and calm but dark without nature

Very severe, dark and minimalist without the balance of aesthetic views or nature. Shoji screen room had choice of closed interior with very dark mood lighting and black surfaces or open shoji with view of workers at their desk in a neighboring glass tower. I Could not even see the sky on the 9 th floor. The room has no thin shade so workers in other building able to see in room if you have shoui open. The Onsen very comfortable but depressing and tomb like. I kept thinking I was in a Star Wars Imperial Cruiser. No natural or aesthetic views from onsen except patch of sky in a chimney. One lone sad chrysanthemum in onsen. Black black. No bar, no obvious dining. Ok place for hot soak in the city and two night max. Corporate sterile location with not much in the neighborhood but good access to Metro Station. Staff very formal kind and attentive. Lovely people. Koto playing in lobby fantastic. Very calming place to recover from travel but don't stay too long or you will become natural light starved and maybe depressed.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A delightful experience from start to finish. The staff and check-in process were absolutely wonderful. The rooms were spotlessly clean and the onsen was stunning.
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a real Japanese flavor to the hotel. The sake tasting every evening was good, as was the min-concert of Japanese music one night.
Stayed 3 nights in Nov 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First hotel on Tokyo honeymoon

HOSHINOYA met our high expectations - but many of the notes from other reviewers rang true. Overall we really enjoyed it and would recommend. 1. We stayed 3 nights. Even if you have the budget, wouldn't recommend staying much longer than that as some of the rituals get a bit tired after a couple days (such as taking off shoes when entering). 2. Room is overall nice but not super spacious and ours smelled a bit funky. Shower is good but not incredible. Bed is good. 3. Common area is nice and the snacks and drinks available were great. 4. Welcome/arrive felt high service and exclusive. 5. Onsen is nice and unique but would have liked to have a steam room or other facilities as well 6. We did the sake tasting and enjoyed it - would recommend. 7. Location is good and we did a lot on foot our first 2 days. Great to be near Ginza and train station. 8. Expected a bit more from a service perspective but it met our needs. For example - no turn down service, front desk a bit slow to respond to inquiries.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sophie, Cambridge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique hotel. Hot springs are great. Lovely staff. Very clean and plenty of snacks and drinks included with the room. Amazing bathroom with deep soaking bath.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 3 nights in Sep 2024

10/10 Excellent

Alexina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t hesitate, just book it. This is the chicest ryokan, everything is perfect.
Stayed 3 nights in Sep 2024