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HOTEL MYSTAYS Nishi Shinjuku

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HOTEL MYSTAYS Nishi Shinjuku

In-room safe, iron/ironing board, free WiFi, bed sheets
In-room safe, iron/ironing board, free WiFi, bed sheets
In-room safe, iron/ironing board, free WiFi, bed sheets
View from room
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
7-14-14 Nishishinjuku, Tokyo, Tokyo, 160-0023
  • Okubo Park
    10 min walk
  • タカマル鮮魚店
    1 min walk
  • Shinjuku-nishiguchi Station
    4 min walk
  • Tokyo (HND-Haneda)
    50 min drive

Room options

View all photos for Standard Twin Room, Non Smoking (No Cleaning, For 2 Adults)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Non Smoking (No Cleaning, For 2 Adults)

  • 194 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Semi-double Room, Non Smoking (No Cleaning, For 2 Adults)

Property amenity

Standard Semi-double Room, Non Smoking (No Cleaning, For 2 Adults)

  • 151 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Panorama Triple Room with terrace, Non Smoking (No Cleaning, For 3 Adults)

In-room safe, iron/ironing board, free WiFi, bed sheets

Panorama Triple Room with terrace, Non Smoking (No Cleaning, For 3 Adults)

  • 398 sq ft
  • City view
  • Sleeps 5
  • 2 Large Twin Beds and 1 Large Twin Murphy Bed

View all photos for Panorama Twin Room with terrace, Non Smoking (No Cleaning, For 2 Adults)

In-room safe, iron/ironing board, free WiFi, bed sheets

Panorama Twin Room with terrace, Non Smoking (No Cleaning, For 2 Adults)

  • 398 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking (For 2 Adults)

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Non Smoking (For 2 Adults)

  • 215 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior View Twin Room, Non Smoking (For 2 Adults)

Property amenity

Superior View Twin Room, Non Smoking (For 2 Adults)

  • 237 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Double Room, Non Smoking (No Cleaning, For 2 Adults)

Property amenity

Standard Double Room, Non Smoking (No Cleaning, For 2 Adults)

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Semi-double Room, Non Smoking (For 2 Adults)

Property amenity

Standard Semi-double Room, Non Smoking (For 2 Adults)

  • 151 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Twin Room, Non Smoking (No Cleaning, For 2 Adults)

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Non Smoking (No Cleaning, For 2 Adults)

  • 215 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Panoramic Triple Room with terrace, Non Smoking (For 3 Adults)

In-room safe, iron/ironing board, free WiFi, bed sheets

Panoramic Triple Room with terrace, Non Smoking (For 3 Adults)

  • 398 sq ft
  • City view
  • Sleeps 5
  • 2 Large Twin Beds and 1 Large Twin Murphy Bed

View all photos for Standard Twin Room, Non Smoking (For 2 Adults)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Non Smoking (For 2 Adults)

  • 194 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior View Twin Room, Non Smoking (No Cleaning, For 2 Adults)

Property amenity

Superior View Twin Room, Non Smoking (No Cleaning, For 2 Adults)

  • 237 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Single Room, Non Smoking (For 1 Adult)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Non Smoking (For 1 Adult)

  • 129 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room, Non Smoking (For 2 Adults)

Property amenity

Standard Double Room, Non Smoking (For 2 Adults)

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Panoramic Twin Room with terrace, Non Smoking (For 2 Adults)

In-room safe, iron/ironing board, free WiFi, bed sheets

Panoramic Twin Room with terrace, Non Smoking (For 2 Adults)

  • 398 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Single Room, Non Smoking (No Cleaning, For 1 Adult)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Non Smoking (No Cleaning, For 1 Adult)

  • 129 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Twin【Non-Smoking】

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Twin【Non-Smoking】

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin【Non-Smoking】

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Twin【Non-Smoking】

  • Sleeps 2
  • 2 Twin Beds

View all photos for Panorama Twin【Non-Smoking】

In-room safe, iron/ironing board, free WiFi, bed sheets

Panorama Twin【Non-Smoking】

  • Sleeps 2
  • 2 Double Beds

View all photos for Panorama Triple【Non-Smoking】

In-room safe, iron/ironing board, free WiFi, bed sheets

Panorama Triple【Non-Smoking】

  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double【Non-Smoking】

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double【Non-Smoking】

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single【Non-Smoking】

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Single【Non-Smoking】

  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior View Twin【Non-Smoking】

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior View Twin【Non-Smoking】

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Semi Double【Non-Smoking】

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Semi Double【Non-Smoking】

  • Sleeps 2
  • 1 Double Bed

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About this property

HOTEL MYSTAYS Nishi Shinjuku

3-star hotel in Shinjuku
Along with a restaurant, this hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include a vending machine.
HOTEL MYSTAYS Nishi Shinjuku offers 105 air-conditioned accommodations with safes and slippers. Televisions come with digital channels.

Bathrooms include shower/tub combinations with hydromassage showerheads, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

The hotel offers a restaurant. Wireless Internet access is complimentary. This Tokyo hotel also offers a vending machine, laundry facilities, and an elevator.

HOTEL MYSTAYS Nishi Shinjuku has designated areas for smoking.

Self-serve breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
新宿美食倶楽部「天の川」 - This restaurant serves breakfast, lunch, and dinner.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,800 for adults and JPY 1,800 for children
  • A restaurant

Restaurants on site

  • 新宿美食倶楽部「天の川」

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-serve breakfast: approximately JPY 1800 for adults and JPY 1800 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Mystays Nishi Shinjuku Tokyo
HOTEL MYSTAYS Nishi Shinjuku Hotel
HOTEL MYSTAYS Nishi Shinjuku Tokyo
HOTEL MYSTAYS Nishi Shinjuku Hotel Tokyo

HOTEL MYSTAYS Nishi Shinjuku Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 140 out of 299 reviews" "
Rating 8 - Good. 114 out of 299 reviews" "
Rating 6 - Okay. 31 out of 299 reviews" "
Rating 4 - Poor. 6 out of 299 reviews" "
Rating 2 - Terrible. 8 out of 299 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Wing Kwong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FYI, there is a cemetery right next to the hotel. Overall is ok.
Stayed 1 night in Sep 2024

6/10 Okay

Luz

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
This hotel is a good no frills hotel, it had the least amenities we got in any hotel in our entire Japan stay but it’s walking distance from SHINJUKU station. The customer service was great but the bathroom was not too clean, it had mold and the carpet felt a little dirty, normal for other countries but not for our Japan experience
Stayed 1 night in Sep 2024

8/10 Good

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
This location was very local. The room was very minimal but got the job done.
Stayed 4 nights in Sep 2024

6/10 Okay

Bodie

Traveled with group
Ok spot to stay in Shinjuku. This is on the quiet side opposite a cemetery. Room was quite spacious with great balcony. No room amenities provided in the room. These are available from the reception.
Stayed 3 nights in Sep 2024

10/10 Excellent

Neil Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a bit small but perfect for traveling since I was just looking for a place to sleep/shower/store my things. The staff was very helpful. The laundry machine was good (but know that the dryer can only fully dry about half a full load of laundry). The hotel had certain toiletries available at all times (toothbrush provided; can grab razors, hair brush, slippers, etc by front desk). The temperature control was a bit slow but evetually would get the room to the right temperature. The shower was also very nice (good water pressure). Make sure to close the window when you check-in. Mine was basically fully open, and I didnt want to get bit by mosquitos in my sleep.
Stayed 9 nights in Sep 2024

4/10 Poor

Yen-Peng

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I like that the property was relatively quiet, but that could be because it is situated next to a cemetery. The rooms are pretty small. The sheets and towels were not clean. I'm sure they were washed, but it had spots and stains. We had brought this up to the staff immediately upon check in, they were responsive tried to switch the sheets, but almost all of them had some spots or small stains. Not much can be done except that we went through 6 different sheets or towel to find an acceptable one.
Stayed 5 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel that did everything we needed it to. Saw other people complaining about the size of the rooms, and so booked a superior twin. No regrets, it was a good size for us two brits. Beds were comfy, shower was great, air con worked well, and no noise from the street. What more could you want? Saw some reviews from people complaining about the cemetery - get over yourselves…
Stayed 4 nights in Sep 2024

6/10 Okay

Michael, Richmond Hill

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good location, but hotel had a strange smell in the hallway and the room was very small.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Sarah

Liked: Staff & service
Pleasant stay in Shinjuku
Overall the location was very convenient for exploring Shinjuku. It is about a 12 min walk from the station, and very easy to get to from the Haneda airport taking the airport limousine (probably easier than trying to navigate the subway which involves a few transfers.) Some of the sheets and towels weren’t as clean as I would have liked (some stains etc.) but for the price of the hotel, I think that’s to be expected. Otherwise it was very clean. I didn’t think the pillows / bed was that comfortable, but it was ok for a few nights. For a solo traveler there was plenty of space in the room but it might have felt tight with another person. Overall I enjoyed my stay and it was a great price for the location!
Stayed 4 nights in Jul 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay! Polite staff and near everything within walking distance
Stayed 8 nights in Jul 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, location is great near the center!
Stayed 2 nights in Jul 2024

8/10 Good

ryuichi

Liked: Cleanliness, staff & service, property conditions & facilities
it's very convenient any place to going
Stayed 7 nights in Jul 2024

8/10 Good

TOMMY

Liked: Cleanliness, staff & service, property conditions & facilities
NICE HOTEL
Stayed 3 nights in Jul 2024

2/10 Terrible

Julie Ann

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is front of a cemetery and I requested them several time to have our rooms not facing the cemetery. Ended up they still arranged and cannot change the twin room back to us. They made us stay in a small room by not refunding us the variance. They said they will check how to rebate the price difference to us. But never really get back to us proactively!!! I chased again but still no one follow up!!!
Stayed 2 nights in Jul 2024

8/10 Good

ryuichi

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Si Min

Stayed 6 nights in Jun 2024

4/10 Poor

vijay

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad breakfast options. Worst among all I had in Japan. Location is good but it’s right next to cemetery so not great feeling of staying overseeing all that.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
The hotel was conveniently located in Shinjuku, with ease of access for transport, food and shopping. The room was small, that is expected in Tokyo, but the bed was very comfortable and the bathroom was clean and modern. The only downside was that we had booked a double room, but ended up with two single beds, though that wasn’t a particular problem.
Stayed 2 nights in Jun 2024

8/10 Good

Sze Wai

Stayed 4 nights in Jun 2024

6/10 Okay

aggy

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 7 nights in Jun 2024