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HOTEL MYSTAYS PREMIER Hamamatsucho

4.0 star property

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Photo gallery for HOTEL MYSTAYS PREMIER Hamamatsucho

Lobby lounge
Exterior
Bar (on property)
Lobby sitting area
In-room safe, desk, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

Map
1-8-5 Hamamatsucho, Tokyo, Tokyo-to, 105-0013
  • Shiba Park
    ‪15 min walk‬
  • Tokyo Tower
    ‪15 min walk‬
  • Ginza Six
    ‪18 min walk‬
  • Tokyo (HND-Haneda)
    ‪25 min drive‬

Room options

View all photos for Deluxe Twin Room without Extra Bed, Non Smoking, Max 4 Adults

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room without Extra Bed, Non Smoking, Max 4 Adults

  • 301 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Twin with Extra Bed, Non Smoking, Max 5 Adults

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin with Extra Bed, Non Smoking, Max 5 Adults

  • 301 sq ft
  • Sleeps 7
  • 2 Double Beds and 1 Twin Murphy Bed

View all photos for Comfort Room with Sofa Bed, Non Smoking (No cleaning Service), Max 3 Adults

In-room safe, desk, free WiFi, bed sheets

Comfort Room with Sofa Bed, Non Smoking (No cleaning Service), Max 3 Adults

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Twin Room, Non Smoking, Max 3 Adults

In-room safe, desk, free WiFi, bed sheets

Superior Twin Room, Non Smoking, Max 3 Adults

  • 301 sq ft
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Comfort King Room, Non Smoking, Max 3 Adults

In-room safe, desk, free WiFi, bed sheets

Comfort King Room, Non Smoking, Max 3 Adults

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Comfort King Room, Non Smoking (No cleaning Service), Max 3 Adults

In-room safe, desk, free WiFi, bed sheets

Comfort King Room, Non Smoking (No cleaning Service), Max 3 Adults

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Comfort King Room with Sofa Bed, Non Smoking, Max 3 Adults

In-room safe, desk, free WiFi, bed sheets

Comfort King Room with Sofa Bed, Non Smoking, Max 3 Adults

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Room, Non Smoking, Max 3 Adults

In-room safe, desk, free WiFi, bed sheets

Superior Room, Non Smoking, Max 3 Adults

  • 301 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (No cleaning Service), Max 3 Adults

In-room safe, desk, free WiFi, bed sheets

Superior Twin Room, Non Smoking (No cleaning Service), Max 3 Adults

  • 301 sq ft
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Superior Room, Non Smoking (Queen, No cleaning Service), Max 2 Adults

In-room safe, desk, free WiFi, bed sheets

Superior Room, Non Smoking (Queen, No cleaning Service), Max 2 Adults

  • 301 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Twin Room with Extra Bed, Non Smoking (No cleaning Service), Max 5 Adults

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room with Extra Bed, Non Smoking (No cleaning Service), Max 5 Adults

  • 301 sq ft
  • Sleeps 7
  • 2 Double Beds and 1 Twin Murphy Bed

View all photos for Deluxe Twin Room without Extra Bed, Non Smoking (No cleaning Service), Max 4 Adults

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room without Extra Bed, Non Smoking (No cleaning Service), Max 4 Adults

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, Non Smoking, Max 5 Adults

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking, Max 5 Adults

  • 301 sq ft
  • Sleeps 7
  • 2 Double Beds and 1 Twin Murphy Bed

View all photos for Deluxe Twin Room, Non Smoking (No cleaning Service), Max 5 Adults

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (No cleaning Service), Max 5 Adults

  • 301 sq ft
  • Sleeps 7
  • 2 Double Beds and 1 Twin Murphy Bed

View all photos for Run of House, Non Smoking

Run of House, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Run of House, Non Smoking

  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

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About this property

HOTEL MYSTAYS PREMIER Hamamatsucho

4-star hotel in Minato
This smoke-free hotel features a restaurant, self parking, and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
HOTEL MYSTAYS PREMIER Hamamatsucho offers 120 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with digital channels and pay movies.

Bathrooms include showers, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

The hotel offers a restaurant. Wireless Internet access is complimentary. This Tokyo hotel also offers a vending machine, tour/ticket assistance, and dry cleaning/laundry services. Onsite parking is available (surcharge).

HOTEL MYSTAYS PREMIER Hamamatsucho is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Morimoto - This restaurant serves breakfast, lunch, and dinner.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,620 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,800 for adults and JPY 1,450 for children
  • A restaurant

Restaurants on site

  • Morimoto

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch TV with digital channels
  • Pay movies

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property provides heating from October 31 - March 31, and air conditioning from April 17 - October 30.
This property's restaurant closes at 11 PM. Orders for alcoholic beverages are accepted until 10:30 PM, and food orders are accepted until 10 PM. Room service orders are accepted until 9 PM.
Breakfast is not included in the breakfast rates for children ages 4-6 years, and can be requested onsite for JPY 1,000 per person.

Renovations and closures

The property will be renovating from May 6 2025 to September 29 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1800 for adults and JPY 1450 for children
  • Self parking fee: JPY 1620 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mystays Premier Hamamatsucho
HOTEL MYSTAYS PREMIER Hamamatsucho Hotel
HOTEL MYSTAYS PREMIER Hamamatsucho Tokyo
HOTEL MYSTAYS PREMIER Hamamatsucho Hotel Tokyo

HOTEL MYSTAYS PREMIER Hamamatsucho Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 554 out of 1006 reviews
Rating 8 - Good. 340 out of 1006 reviews
Rating 6 - Okay. 88 out of 1006 reviews
Rating 4 - Poor. 16 out of 1006 reviews
Rating 2 - Terrible. 8 out of 1006 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Arlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet area but very close to the train station Spacious room
Stayed 2 nights in Nov 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
It was a comfortable stay!
Stayed 2 nights in Nov 2024

4/10 Poor

Liyakhat

Traveled with family
Liked: Staff & service, room comfort
The bathroom was very smelly. Other than that, it’s a good hotel. I would not recommend staying here because of the smell in bathroom.
Stayed 2 nights in Nov 2024

8/10 Good

dundee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room gets cleaned and supplies replenished daily. Close to public transport but not noisy.
Stayed 4 nights in Nov 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and tastefully designed. Liked the sliding grid panel between the entry and main room. Appreciated the extra space offered by the seating area. Would like it if extra towels were already placed in the room, however, I assume we would be provided with extras if we asked. The buffet breakfast in the restaurant downstairs offered a great variety of Japanese food. Areas of improvement: Received emails from the hotel a few days prior to check-in informing us of potential construction activities in the hotel, and another one stating that the HVAC system would be switching from cooled air to heated air. When we got to our room, it felt uncomfortably warm. We were told by the staff that we could turn off the air delivery system and open the window to allow cool air from outside to come in. The window is pivoting, therefore, once opened, it makes it difficult to roll the shades down. It took a while to cool the room down. It would have been better if those notices were provided at the time of booking to help in our decision of selecting a hotel. Overall, we liked this hotel and recommend it.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

tod j

Liked: Cleanliness, room comfort
Last night stay in Japan
We picked this hotel for our last night in Japan because of it's higher ratings, it's closeness to Hamamatsucho Station (which is only one stop from HND Airport on an express train), and it's closeness to Hamarikyu Gardens; that worked out well. If memory serves me right, this hotel was also less expensive compared to other hotels with the same rating. However, this was our least favorite of any of the major hotels we stayed at and was a bit disappointing. The staff seemed a bit stressed, the carpet in the room worn and felt unclean, even though the room was clean. The breakfast was very good. It's an older hotel which means they only have heat or ac in the rooms, an even though temps outside were still warm, the hotel had switched to heat; our room was very warm, but fortunately we could open the window. Finally, after checkout we went back to the hotel to pickup our stored luggage. My husband needed to take a pill so he asked the staff in the restaurant (where we had eaten breakfast and they remembered him) for a glass of water. He was told he would have to pay for water (about US$5); how absurd. We would not recommend this hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favored stop in Tokyo
This is one of the hotels in Hamamatsucho-Daimon area which is very convenient if you fly in Tokyo via HND because of the airport monorail. The location itself is nice and quiet with with easy access to the whole metro system. This hotel is showing its age a bit but still in very good condition. Highly recommended for business trip or a budget leisure trip to Tokyo.
Stayed 3 nights in Oct 2024

8/10 Good

Hiroaki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Tara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a great stay!!
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the comfortable beds and being close to the many train stations.
Stayed 1 night in Nov 2024

10/10 Excellent

Pornsri

Stayed 4 nights in Oct 2024

10/10 Excellent

Kenny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for first time visiting Japan
Stayed 5 nights in Oct 2024

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wish it was much easier to use the room service. And there wasn't a lot of options for foods in the hotel restaurant. Little bit overprice too.
Stayed 7 nights in Oct 2024

8/10 Good

Junior & Ria, Sacramento

Traveled with family and small children
Liked: Cleanliness, staff & service
The hotel is a bit run down and definitely needs some upgrading. But overall, I would recommend the hotel.
Stayed 6 nights in Oct 2024

6/10 Okay

Roger

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Melissa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 6 nights in Oct 2024

6/10 Okay

Hong Mui

Traveled with group
Liked: Staff & service
Hotel room was quite small for 3 adults. No wardrobes to hang your clothes and sitting place with chairs to sit down to eat or drink apart from your bed. Bathroom was also small and didn’t have much room to put your things. However, the location was excellent.
Stayed 5 nights in Oct 2024

8/10 Good

Hong Mui

Traveled with group
Hotel room was small for 3 adults. There was no wardrobes to hang your things and really no place to sit down apart from your bed when eating or drinking in your room. No place to put your things when showering the bathroom was also quite tight. Apart from that the hotel was in an excellent location.
Stayed 4 nights in Oct 2024

8/10 Good

Cybelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TOKYO TOWER WAS WALKABLE. THE ROOM WAS VERY CLEAN. STAFF WAS FRIENDLY.
Stayed 1 night in Oct 2024

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was convenient during our 5-day stay in Tokyo. Less than 10 minutes walk to 2 major train stations so it was convenient to get to all parts of Tokyo on the Yamanote line. It's in a slightly quieter part of Tokyo which is what we wanted, although still close to many dining options and convenience stores. The shower was excellent. I appreciated being able to control the ac temperature in the room. The room was a spacious size by Tokyo standards. The setup of the room would have been a bit easier if the bed futon wasn't on the floor of a raised surface. So you do have to be careful while getting in and out of bed especially if you are elderly, pregnant, or a young kid. I would stay here again for the location and size of the room.

8/10 Good

Rie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn’t like was that the bus could not stop in front of the hotel so you need to walk from the Main Street to the hotel with all your bags with check in and out. Otherwise rooms were spacious and the toiletries were abundant. The train station was really close.
Stayed 5 nights in Oct 2024

8/10 Good

Imelda

Traveled with family
Liked: Staff & service, amenities
Staff very friendly and helpful.
Stayed 4 nights in Oct 2024

10/10 Excellent

WEII

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with spacious rooms
Stayed 3 nights in Oct 2024