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&Here TOKYO UENO

3.0 star property

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Photo gallery for &Here TOKYO UENO

Deluxe Family Room (Bunk) | In-room safe, travel crib, free WiFi, bed sheets
Lobby sitting area
Building design
Public bath
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
Ueno 2-chome 11-18, Tokyo, Tokyo, 110-0005
  • Ueno Park
    ‪3 min walk‬
  • Ameyoko Shopping District
    ‪4 min walk‬
  • University of Tokyo
    ‪6 min walk‬
  • Tokyo (HND-Haneda)
    ‪40 min drive‬

Room options

View all photos for Superior Family Room (Japanese-Western-Style Room)

Superior Family Room (Japanese-Western-Style Room) | In-room safe, travel crib, free WiFi, bed sheets

Superior Family Room (Japanese-Western-Style Room)

  • 388 sq ft
  • Lake view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Bunk Bed and 1 Twin Futon

View all photos for Deluxe Family Room (Takumi)

Deluxe Family Room (Takumi) | In-room safe, travel crib, free WiFi, bed sheets

Deluxe Family Room (Takumi)

  • 431 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Bunk Beds

View all photos for Superior Twin Room (Japanese-Style Room)

Superior Twin Room (Japanese-Style Room) | In-room safe, travel crib, free WiFi, bed sheets

Superior Twin Room (Japanese-Style Room)

  • 226 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Futons

View all photos for Deluxe Suite (Bunk)

Deluxe Suite (Bunk) | In-room safe, travel crib, free WiFi, bed sheets

Deluxe Suite (Bunk)

  • Lake view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Bunk Beds

View all photos for Superior Triple Room (Bunk)

Superior Triple Room (Bunk) | In-room safe, travel crib, free WiFi, bed sheets

Superior Triple Room (Bunk)

  • 334 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Deluxe Family Room (Japanese-Western-Style Room)

Deluxe Family Room (Japanese-Western-Style Room) | In-room safe, travel crib, free WiFi, bed sheets

Deluxe Family Room (Japanese-Western-Style Room)

  • 441 sq ft
  • Lake view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Deluxe Family Room (Bunk)

Deluxe Family Room (Bunk) | In-room safe, travel crib, free WiFi, bed sheets

Deluxe Family Room (Bunk)

  • 441 sq ft
  • Lake view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Bunk Beds

View all photos for Superior Twin Room (Japanese-Western-Style Room)

Superior Twin Room (Japanese-Western-Style Room) | In-room safe, travel crib, free WiFi, bed sheets

Superior Twin Room (Japanese-Western-Style Room)

  • 226 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Accessible Twin Room (Western-Style Room)

Accessible Twin Room (Western-Style Room) | In-room safe, travel crib, free WiFi, bed sheets

Accessible Twin Room (Western-Style Room)

  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Deluxe Family Room (Literature)

Deluxe Family Room (Literature) | In-room safe, travel crib, free WiFi, bed sheets

Deluxe Family Room (Literature)

  • 441 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Futons

View all photos for Superior Twin Room (Western-Style Room)

Superior Twin Room (Western-Style Room) | In-room safe, travel crib, free WiFi, bed sheets

Superior Twin Room (Western-Style Room)

  • 226 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Family Room (Western-Style Room)

Deluxe Family Room (Western-Style Room) | In-room safe, travel crib, free WiFi, bed sheets

Deluxe Family Room (Western-Style Room)

  • Lake view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe Suite (Japanese-Western-Style Room)

Deluxe Suite (Japanese-Western-Style Room) | In-room safe, travel crib, free WiFi, bed sheets

Deluxe Suite (Japanese-Western-Style Room)

  • 581 sq ft
  • Lake view
  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons

Similar properties

Front of property - evening/night

Centurion Hotel & Spa Ueno Station

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
4.0 out of 5, Very Good, (1004)
The price is $108
per night
$119 total
includes taxes & fees
Mar 4 - Mar 5
Centurion Hotel & Spa Ueno Station

About this property

&Here TOKYO UENO

3-star hotel in Ueno
This hotel features a restaurant, self parking, and laundry facilities. WiFi in public areas is free. Other amenities include multilingual staff assistance and a vending machine. Housekeeping is available on request.
&Here TOKYO UENO offers 145 air-conditioned accommodations with safes and slippers. 40-inch Smart televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.

The hotel offers a restaurant. Wireless Internet access is complimentary. This Tokyo hotel also offers a vending machine, multilingual staff, and laundry facilities. Parking is available onsite for a surcharge.

&Here TOKYO UENO has designated areas for smoking.

&Here TOKYO UENO has a restaurant on site.

Languages

English, Indonesian, Japanese, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (JPY 3,300 per night)
  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Family friendly

  • Children's dinnerware
  • Laundry facilities
  • Travel crib

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: JPY 3300 per night
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking, access to the public bathing facility, and high chair
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Alipay, PayPay, LINE Pay, R Pay, and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

&Here TOKYO UENO Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 641 out of 815 reviews
Rating 8 - Good. 146 out of 815 reviews
Rating 6 - Okay. 17 out of 815 reviews
Rating 4 - Poor. 8 out of 815 reviews
Rating 2 - Terrible. 3 out of 815 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near train stations, Ueno park, Asakusa and many places to eat, shop and drink. Friendly and helpful staff, comfortable beds and clean rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

Linh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite hotel. Will stay again
Room have good size with small kitchen, dining table. Good for family or long stay. Room is fresh , look new, clean.
Stayed 6 nights in Nov 2024

10/10 Excellent

Shelly, Ewa Beach

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Japan. The staff at &Here Ueno was very helpful and friendly. My room was a bit small for two but my adult daughter and I made it work. The beds were the best! I would definitely stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

SY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the price! Not cheap to stay but cosy and clean, located in quiet area but food and transport are just 5 min walk.
Stayed 6 nights in Nov 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blissful stay.
This hotel has a friendly atmosphere. Everything in the room was just as we expected. We had some trouble learning how to use the air conditioning/heating. Once we got the hang of it was fine. We enjoyed having the kitchen for breakfast and occasional meals. The location next to Ueno Park makes for a nice feature. It is only a few minutes to several subway stations and to Ueno train station. Our room overlooked the park and that was lovely to wake up to. Ne aspect of the hotel is that the corridors are open to the sky. It was fine for us but I think guests should know this.
Stayed 5 nights in Oct 2024

10/10 Excellent

Wing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Kit Min, Singapore

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
&Here is a 8-10min walk from the JR Ueno station and there are other stations around the hotel like Yushima or Okachimachi that are walkable to too. Ueno Park is just directly opposite the hotel which is absolutely lovely to wake up to. The room and hotel is large, clean and beautifully designed!
Stayed 3 nights in Nov 2024

10/10 Excellent

Joan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely new hotel
It’s very new hotel. Family unit is spacious. Hotel is very ESG (towards sustainability) means no clean up for 3N stay. Near to train stations especially the keisen skyliner to Narita airport. Close to food and shopping alley. Will certainly return again.
Stayed 3 nights in Oct 2024

4/10 Poor

YUHAO, Singapore

Traveled with family
Liked: Amenities
Disliked: Staff & service
New amenities with good location, but the service is lower than the average. Can not feel the Japanese hospitality. Three nights stays but the counter said they won't make up the room but just replenished the towels which is fine to me. But the ran out of tissues they also didn't top up for it. People didn't not pay less for continusal stays.
Stayed 3 nights in Nov 2024

8/10 Good

Annie

Traveled with group, Traveled with partner
Liked: Staff & service, property conditions & facilities
It’s always nice to stay at a new hotel and all amenities and hotel accessories are new! Like the hotel decor as well with a chill area for coffee early in the morning.
Stayed 1 night in Nov 2024

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic position near to many train lines. Excellent rooms with a great size kitchenette and great service by staff.
Stayed 5 nights in Nov 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, very clean and well appointed. Staff were friendly but some could not communicate well in English. Would definitely stay again.
Stayed 7 nights in Oct 2024

10/10 Excellent

Jinjing

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good customer service. Perfect location, Highly recommend.
Stayed 4 nights in Oct 2024

10/10 Excellent

Stephanie, Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Silvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and spacious room
Stayed 8 nights in Oct 2024

10/10 Excellent

CATHERINE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great home base for a Tokyo visit
This hotel was a perfect home base for 6 nights in Tokyo. The family room with the bunk bed was perfect for the three of us, and having a small kitchen was a great bonus so that we could prepare some meals ourselves. (We loved the Summit supermarket a short walk away) The room had a sweeping view of Ueno Park that was absolutely beautiful and full of activity to watch, and a nice visual respite from the city. The location was also great for connecting to the subway and JR trains. The hotel was very clean and quiet -- everything felt brand new and is well maintained. I would highly recommend this place and would happily stay here again.
Stayed 6 nights in Oct 2024

8/10 Good

Xiaobei

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuffs are very nice, the hot spring on the top floor is amazing, we enjoyed it everyday, the room is quite basic but good enough for the family. Love this hotel overall
Stayed 4 nights in Oct 2024

10/10 Excellent

Siu Ying

Stayed 3 nights in Oct 2024

10/10 Excellent

Xiaoyin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean and beautiful view from 11th floor
Stayed 7 nights in Oct 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay with two young kids!
Wonderful stay for family with two young kids! Easy walking distance to Ueno Zoo and large, clean & comfortable room with small kitchenette made this a perfect spot for our visit to this part of the city!
Stayed 3 nights in Oct 2024

10/10 Excellent

thomas a m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay & excellent location
We had a great stay at this hotel. Room was a decent size for 2 people, luggage was a challenge but possible. Room was clean, fresh towels replaced daily. Wonderful and helpful staff, free small amenities available & coin laundry. Seamless check in and check out process.
Stayed 4 nights in Oct 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check your size
Room was smaller than originally thought. No table or chairs. Service was excellent and loved the Cafe in the lobby.
Stayed 13 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The family deluxe bunk room is exceptional for families. We were fortunate to overlook the park also were we had many adventures (Sean boat rides and great walks) having the Onsen upstairs was the icing on the cake. Our children got to experience the whole Onsen experience. We could check via our TV when it was busy etc . The staff were very good and English is spoken by many. Would happily stay here again for an extended time frame 👏👏👏
Stayed 4 nights in Oct 2024