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&Here TOKYO UENO

3.0 star property

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Enjoy expansive city views from the large windows and relax on the bench.
Relax in our lounge area, featuring a mix of sofas and armchairs around a central coffee table.
Relax by the pool with a panoramic view of the city.
Enjoy a serene atmosphere surrounded by lush greenery and a central seating area.
Enjoy a city view from the large window, relax in the cozy seating area, and unwind in the inviting space.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
Ueno 2-chome 11-18, Tokyo, Tokyo, 110-0005
  • Ameyoko Shopping District
    ‪3 min walk‬
  • Ueno Park
    ‪3 min walk‬
  • Sensoji Temple
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪20 min drive‬

Room options

View all photos for Superior Family Room (Japanese-Western-Style Room)

Superior Family Room (Japanese-Western-Style Room) | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Family Room (Japanese-Western-Style Room)

9.0 out of 10
Wonderful
(11 reviews)
  • 388 sq ft
  • Lake view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Bunk Bed and 1 Twin Futon

View all photos for Deluxe Family Room (Takumi)

Deluxe Family Room (Takumi) | 1 bedroom, in-room safe, free WiFi, bed sheets

Deluxe Family Room (Takumi)

9.4 out of 10
Exceptional
(17 reviews)
  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds and 2 Twin Bunk Beds

View all photos for Superior Twin Room (Japanese-Style Room)

Superior Twin Room (Japanese-Style Room) | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Twin Room (Japanese-Style Room)

  • 226 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Futons

View all photos for Deluxe Suite (Bunk)

Deluxe Suite (Bunk) | 1 bedroom, in-room safe, free WiFi, bed sheets

Deluxe Suite (Bunk)

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • Sleeps 4
  • 2 Queen Beds and 2 Twin Bunk Beds

View all photos for Superior Triple Room (Bunk)

Superior Triple Room (Bunk) | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Triple Room (Bunk)

9.4 out of 10
Exceptional
(6 reviews)
  • 334 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Deluxe Family Room (Japanese-Western-Style Room)

Deluxe Family Room (Japanese-Western-Style Room) | 1 bedroom, in-room safe, free WiFi, bed sheets

Deluxe Family Room (Japanese-Western-Style Room)

9.4 out of 10
Exceptional
(14 reviews)
  • 441 sq ft
  • Lake view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Deluxe Family Room (Bunk)

Deluxe Family Room (Bunk) | 1 bedroom, in-room safe, free WiFi, bed sheets

Deluxe Family Room (Bunk)

9.8 out of 10
Exceptional
(28 reviews)
  • 441 sq ft
  • Lake view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Bunk Beds

View all photos for Superior Twin Room (Japanese-Western-Style Room)

Superior Twin Room (Japanese-Western-Style Room) | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Twin Room (Japanese-Western-Style Room)

9.0 out of 10
Wonderful
(14 reviews)
  • 226 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Accessible Twin Room (Western-Style Room)

Accessible Twin Room (Western-Style Room) | 1 bedroom, in-room safe, free WiFi, bed sheets

Accessible Twin Room (Western-Style Room)

8.0 out of 10
Very good
(1 review)
  • 334 sq ft
  • City view
  • Sleeps 4
  • 1 Twin Bed and 1 Queen Bed

View all photos for Deluxe Family Room (Literature)

Deluxe Family Room (Literature) | 1 bedroom, in-room safe, free WiFi, bed sheets

Deluxe Family Room (Literature)

10.0 out of 10
Exceptional
(8 reviews)
  • 441 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds and 2 Twin Futons

View all photos for Superior Twin Room (Western-Style Room)

Superior Twin Room (Western-Style Room) | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Twin Room (Western-Style Room)

9.2 out of 10
Wonderful
(20 reviews)
  • 226 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Family Room (Western-Style Room)

Deluxe Family Room (Western-Style Room) | 1 bedroom, in-room safe, free WiFi, bed sheets

Deluxe Family Room (Western-Style Room)

9.6 out of 10
Exceptional
(12 reviews)
  • Lake view
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe Suite (Japanese-Western-Style Room)

Deluxe Suite (Japanese-Western-Style Room) | 1 bedroom, in-room safe, free WiFi, bed sheets

Deluxe Suite (Japanese-Western-Style Room)

8.0 out of 10
Very good
(2 reviews)
  • 581 sq ft
  • Lake view
  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons

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About this property

&Here TOKYO UENO

3-star hotel in Ueno
This hotel features a restaurant, self parking, and laundry facilities. WiFi in public areas is free. Other amenities include multilingual staff assistance and a vending machine. Housekeeping is available on request.
&Here TOKYO UENO offers 145 air-conditioned accommodations with safes and slippers. 40-inch Smart televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.

Public bath/onsen services include an indoor public bath (no minerals).
The hotel offers a restaurant. Wireless Internet access is complimentary. This Tokyo hotel also offers a vending machine, multilingual staff, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

&Here TOKYO UENO has designated areas for smoking.

Japanese breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
&Here TOKYO UENO has a restaurant on site.

Languages

English, Indonesian, Japanese, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (JPY 3,300 per night; includes in/out privileges)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,980 for adults and JPY 1,980 for children
  • A restaurant

Family friendly

  • Children's dinnerware
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Coworking space

Spa

  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • At least 80% lighting from LEDs
  • Designated smoking areas (fines apply)
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for Japanese breakfast: approximately JPY 1980 for adults and JPY 1980 for children
  • Covered self parking fee: JPY 3300 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking, access to the public bathing facility, and high chair
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Alipay, PayPay, LINE Pay, R Pay, and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

&Here TOKYO UENO Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 792 out of 999 reviews
Rating 8 - Good. 171 out of 999 reviews
Rating 6 - Okay. 21 out of 999 reviews
Rating 4 - Poor. 11 out of 999 reviews
Rating 2 - Terrible. 4 out of 999 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marion

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a find!

This hotel had everything, comfortable large rooms, location, great staff and nice ammentities.
Stayed 3 nights in Mar 2025

10/10 Excellent

Esme

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very well presented and staff ever so friendly and helpful.
Stayed 6 nights in Apr 2025

10/10 Excellent

Roxana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a family of two adults and two kids who stayed at this hotel for three days. The hotel is new and beautiful, the employees are super kind and helpful and speak multiple languages, including Japanese, Spanish, and English, the rooms are spacious and the beds comfy. Coin laundry on site was super helpful. Note that Ueno is about a 30 minute Metro ride from some of the more popular areas like Shinjuku and Shibuya, but that also means less craziness!
Stayed 3 nights in Apr 2025

10/10 Excellent

Kevin A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel is very western friendly and the room configurations are unique and actually beneficial for families as our kids really enjoyed the bunk beds. That said, it is important to note that there are A LOT of hostess bars located on the street outside the rear entrance to the hotel which feels a little less family friendly.
Stayed 6 nights in Apr 2025

4/10 Poor

Chelsea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located next to Ueno Park and Keisei Station which is why I booked it. Unfortunately I got a room facing the alley in the back which apparently people stay up and party until 5am and you can hear EVERYTHING through the closed window. Would not book this hotel again due do this. Came on vacation with my husband and without our kid and we actually slept worse at this hotel than at home. As far as staff goes all were very friendly and attentive.
Stayed 1 night in Apr 2025

10/10 Excellent

Radu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large room next of Ueno St.

Excelent stay, large room, soptless clean, separate shower and wc, sink in the room hallway. Only 30 breakfast/day available, so reserve in time!
Stayed 1 night in Apr 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

CS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the park but not so near train stations. Only issue is they don’t make up the room.
Stayed 2 nights in Mar 2025

10/10 Excellent

isaac

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property!! Felt like home for 4 days. It was in a “quieter” area across the street from Ueno park. The onsen was great. New, clean, rooftop views of the lake. There is a cafe on ground floor that offers free coffee in morning to guests. Great Korean food spot for dinner a couple storefronts away too. My family of 5 was happy and comfortable.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sum Wai Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean rooms.
Stayed 3 nights in Apr 2025

10/10 Excellent

Pik Kei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here. This is our second stay actually. It is clean and spacious. Very easy to get to from Narita Airport, and Ueno Park is just across. We get to stay on the higher floor this time and the view is excellent!
Stayed 7 nights in Apr 2025

10/10 Excellent

Jihyun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can't beat the location of being across from Ueno Park and being close to the Keisei Skyliner station. The area directly behind the hotel has a lot of girls bars and there were many girls and promoters standing out on the street at night. It was also a very dirty walk to the trains in the morning due to the number of bars around and trash on the street. There is a Lawson's and local grocery store very close by that is very convenient!
Stayed 8 nights in Mar 2025

10/10 Excellent

Marion

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Great stay! Helpful and friendly staff ! Just across Ueno Park and close to everything ! Love the kitchenette in the rooms
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Stayed 1 night in Apr 2025

10/10 Excellent

Darrell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Staff.

Front desk help with our future luggage problems was amazing. Thanks to Nuinui Lin, and Ella.
Stayed 4 nights in Apr 2025

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and loved the family rooms and onsen
Stayed 1 night in Jan 2025

10/10 Excellent

James Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities
convenient location: easy access from train stations, lots of restaurants and activities just outside the hotel doors. Room for 3 people. Fantastic Japan style bath. Large laundry room. Wonderful staff.
Stayed 5 nights in Mar 2025

6/10 Okay

Susan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Newer, clean hotel - very small rooms, and hotel floors are on the exterior of the building so you need to go outside to reach the elevators/lobby.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lai Wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

A pleasant stay at this hotel for one night. We picked &here because of its location. From Narita Airport, we chose to take the Skyliner to the Keisei Ueno Station and the hotel is about 10 mins walk from it. There are restaurants and shops within a short distance. The Superior Twin Room we stayed in was a bit smaller than expected.
Stayed 1 night in Mar 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. We had bunk beds for family of 4 which worked perfectly. Very clean and efficient hotel with great value. Basic services with optional do your own laundry for small fee. Good dining options in the area as well. Close to UENO Park with beautiful cherry blossoms.
Stayed 3 nights in Mar 2025