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&Here TOKYO UENO

3.0 star property

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Public bath
Public bath
Deluxe Family Room (Bunk) | In-room safe, free WiFi, bed sheets
Lobby sitting area
Building design

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
Ueno 2-chome 11-18, Tokyo, Tokyo, 110-0005
  • Ueno Park
    ‪3 min walk‬
  • Ameyoko Shopping District
    ‪4 min walk‬
  • Sensoji Temple
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪40 min drive‬

Room options

View all photos for Superior Family Room (Japanese-Western-Style Room)

Superior Family Room (Japanese-Western-Style Room) | In-room safe, free WiFi, bed sheets

Superior Family Room (Japanese-Western-Style Room)

  • Lake view
  • 388 sq ft
  • Sleeps 6
  • 2 Large Twin Beds, 1 Twin Bunk Bed and 1 Twin Futon

View all photos for Deluxe Family Room (Takumi)

Deluxe Family Room (Takumi) | In-room safe, free WiFi, bed sheets

Deluxe Family Room (Takumi)

  • City view
  • 431 sq ft
  • Sleeps 6
  • 2 Double Beds and 2 Twin Bunk Beds

View all photos for Superior Twin Room (Japanese-Style Room)

Superior Twin Room (Japanese-Style Room) | In-room safe, free WiFi, bed sheets

Superior Twin Room (Japanese-Style Room)

  • City view
  • 226 sq ft
  • Sleeps 3
  • 2 Twin Futons

View all photos for Deluxe Suite (Bunk)

Deluxe Suite (Bunk) | In-room safe, free WiFi, bed sheets

Deluxe Suite (Bunk)

  • Lake view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Bunk Beds

View all photos for Superior Triple Room (Bunk)

Superior Triple Room (Bunk) | In-room safe, free WiFi, bed sheets

Superior Triple Room (Bunk)

  • City view
  • 334 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bunk Bed

View all photos for Deluxe Family Room (Japanese-Western-Style Room)

Deluxe Family Room (Japanese-Western-Style Room) | In-room safe, free WiFi, bed sheets

Deluxe Family Room (Japanese-Western-Style Room)

  • Lake view
  • 441 sq ft
  • Sleeps 6
  • 2 Double Beds and 2 Twin Futons

View all photos for Deluxe Family Room (Bunk)

Deluxe Family Room (Bunk) | In-room safe, free WiFi, bed sheets

Deluxe Family Room (Bunk)

  • Lake view
  • 441 sq ft
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Bunk Beds

View all photos for Superior Twin Room (Japanese-Western-Style Room)

Superior Twin Room (Japanese-Western-Style Room) | In-room safe, free WiFi, bed sheets

Superior Twin Room (Japanese-Western-Style Room)

  • City view
  • 226 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Accessible Twin Room (Western-Style Room)

Accessible Twin Room (Western-Style Room) | In-room safe, free WiFi, bed sheets

Accessible Twin Room (Western-Style Room)

  • City view
  • 334 sq ft
  • Sleeps 4
  • 1 Large Twin Bed and 1 Queen Bed

View all photos for Deluxe Family Room (Literature)

Deluxe Family Room (Literature) | In-room safe, free WiFi, bed sheets

Deluxe Family Room (Literature)

  • City view
  • 441 sq ft
  • Sleeps 6
  • 2 Double Beds and 2 Twin Futons

View all photos for Superior Twin Room (Western-Style Room)

Superior Twin Room (Western-Style Room) | In-room safe, free WiFi, bed sheets

Superior Twin Room (Western-Style Room)

  • City view
  • 226 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Family Room (Western-Style Room)

Deluxe Family Room (Western-Style Room) | In-room safe, free WiFi, bed sheets

Deluxe Family Room (Western-Style Room)

  • Lake view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe Suite (Japanese-Western-Style Room)

Deluxe Suite (Japanese-Western-Style Room) | In-room safe, free WiFi, bed sheets

Deluxe Suite (Japanese-Western-Style Room)

  • Lake view
  • 581 sq ft
  • Sleeps 8
  • 2 Large Twin Beds and 4 Twin Futons

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About this property

&Here TOKYO UENO

3-star hotel in Ueno
This hotel features a restaurant, self parking, and laundry facilities. WiFi in public areas is free. Other amenities include multilingual staff assistance and a vending machine. Housekeeping is available on request.
&Here TOKYO UENO offers 145 air-conditioned accommodations with safes and slippers. 40-inch Smart televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.

Public bath/onsen services include an indoor public bath (no minerals).
The hotel offers a restaurant. Wireless Internet access is complimentary. This Tokyo hotel also offers a vending machine, multilingual staff, and laundry facilities. Parking is available onsite for a surcharge.

&Here TOKYO UENO has designated areas for smoking.

&Here TOKYO UENO has a restaurant on site.

Languages

English, Indonesian, Japanese, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (JPY 3,300 per night)
  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Family friendly

  • Children's dinnerware
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Coworking space

Spa

  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: JPY 3300 per night
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking, access to the public bathing facility, and high chair
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Alipay, PayPay, LINE Pay, R Pay, and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

&Here TOKYO UENO Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 695 out of 884 reviews
Rating 8 - Good. 156 out of 884 reviews
Rating 6 - Okay. 21 out of 884 reviews
Rating 4 - Poor. 9 out of 884 reviews
Rating 2 - Terrible. 3 out of 884 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, in particular for Ueno park, zoo. Beautiful onsen on the top floor, excellent views of the city and park from the open air 14th floor onsen. Very nice family room, spacious with excellent shower.
Stayed 2 nights in Dec 2024

4/10 Poor

Waraporn

Traveled with partner
Disliked: Amenities
the hotel was semi self-service. we stayed in a japanese style room, where we had to take out the futons and bedsheets from the wall cabinet and set up the bed ourselves. room was small and clean, but the beddings, i.e. futon, blankets, etc. are not clean. I spotted red stains on white blankets so did not want to touch nor use the blankets at all. I also spotted stains on futons when i set up the bed,but at least the bedsheets seemed clean. the view was nice though.
Stayed 1 night in Jan 2025

10/10 Excellent

Vivian, Booklyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staffs, spacious room, and convenient location.
Stayed 5 nights in Dec 2024

10/10 Excellent

Joyce Yi-Fen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel design and very friendly staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Since it was peak season, the room assigned to us was not yet ready when we arrived. The front desk staff as well as his supervisor were very apologetic and they looked for a ready, cleaned room. Other than that, check-in was good. Room 609 has the Ueno Park view, which was a plus since this was a request. The room is spacious and clean, with kitchen amenities. We also love the pajamas as well as the get-as-needed supplies in the lobby. Checkout was a breeze. Will surely consider staying again in &Here Ueno on our next visit to Tokyo. Very satisfied guests here.
Stayed 6 nights in Dec 2024

10/10 Excellent

WeiTai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Renaldo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome modern hotel with one of the biggest rooms we've seen in this country! The hanging lounge chairs are a nice touch on the rooms.
Stayed 3 nights in Oct 2024

10/10 Excellent

Bonny, Grayslake

Stayed 6 nights in Nov 2024

8/10 Good

Ying

Liked: Cleanliness, staff & service, property conditions & facilities
Contemporary hotel with all amenities but not luxury one if you are looking for something fancy
Stayed 3 nights in Dec 2024

10/10 Excellent

Sophia

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time staying here with our family of 3. We would absolutely stay here again! Location - super convenient to get to and from Narita airport on the Keisei Skyliner. Walking to shopping, food. and major train lines. Service - the staff were very friendly and helped us with filling out the forms to forward our luggage onto Osaka at the end of our stay in Tokyo. Onsen - the onsen on the top floor was so clean, new, and spacious. Very relaxing. Of the 3 days I went, my friend and I had the place to ourselves 2 of those days. The indoor onsen was a little too hot, but the outdoor one was good. Room - we had the Superior (Japanese Western) Family Room and it was perfect for our family of 3. 12yo on the top bunk and mom and dad on the bottom. Laundry - there are coin washers and dryers on the 2nd floor. The wash took about 30 min but even after an hour, the clothes weren’t dry so be prepared for it to take some time.
Stayed 4 nights in Dec 2024

10/10 Excellent

Stephanie, Bellevue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, large rooms with tatami mats, and a view of a lotus pond and a shrine. Easy access to trains and shopping/dining. Staff are super professional and accommodating!
Stayed 3 nights in Dec 2024

8/10 Good

Man Yee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to skyliner, nice location Very helpful staffs
Stayed 4 nights in Dec 2024

10/10 Excellent

Zilong

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for city walk and transit to other tourism spots
Stayed 2 nights in Dec 2024

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation facilities and hotel staff were fantastic. Location is an easy walk to the several train options and it's lovely walking around the park opposite.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jillian

Stayed 5 nights in Dec 2024

10/10 Excellent

Seh Fen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the environment and room
Stayed 1 night in Dec 2024

10/10 Excellent

Enid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic rooms. A great size for our family if 5. Staff were very helpful and we loved our stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent size room with wonderful amenities. Staff were incredibly helpful. We loved our stay.

8/10 Good

NAN

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The family loved the ambience of the hotel and the cozy arrangement of the beds. Right across from the park too. If you’re going to stay in Ueno, it’s a great place with great value and friendly staff. Excellent!
Stayed 3 nights in Dec 2024

10/10 Excellent

Debbie

Stayed 7 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a young family
&Here had amazing amenities and friendly staff. Our room was very spacious and was able to accommodate our family with infants really well. The ohayo bento breakfast was filling and very convenient to get in the morning. We liked that we didn’t have to request it ahead of time. We only ran into one hiccup about payment for an amenity.
Stayed 1 night in Dec 2024

10/10 Excellent

Yi Wai

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended. Short distance from train station. Shopping and restaurant everywhere. Room is clean and big. Private bath is a plus point. Will definitely come back again!
Stayed 1 night in Dec 2024

10/10 Excellent

Hank

Stayed 3 nights in Nov 2024