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Hilton Tokyo

4.5 star property

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Photo gallery for Hilton Tokyo

Exterior
Creator video
55-inch LCD TV with digital channels, TV
Meeting facility
Twin Jr Suite Executive | Living area | 55-inch LCD TV with digital channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking available

Explore the area

Map
6-6-2, Nishi-Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0023
  • Tokyo Metropolitan Government Building
    ‪3 min walk‬
  • Shinjuku Gyoen National Garden
    ‪19 min walk‬
  • Meiji Jingu Shrine
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪19 min drive‬

Room options

View all photos for King City Suite Executive

55-inch LCD TV with digital channels, TV

King City Suite Executive

10.0 out of 10
Exceptional
(1 review)
  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Jr Suite Executive

King Jr Suite Executive | Living area | 55-inch LCD TV with digital channels, TV

King Jr Suite Executive

8.8 out of 10
Excellent
(6 reviews)
  • 474 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Hilton

Premium bedding, in-room safe, desk, laptop workspace

King Hilton

9.4 out of 10
Exceptional
(13 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Premium

Premium bedding, in-room safe, desk, laptop workspace

King Premium

9.4 out of 10
Exceptional
(10 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Premium

Premium bedding, in-room safe, desk, laptop workspace

Twin Premium

8.6 out of 10
Excellent
(4 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Executive Plus

Premium bedding, in-room safe, desk, laptop workspace

Twin Executive Plus

  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Premium with Sofa Bed

Twin Premium with Sofa Bed | Premium bedding, in-room safe, desk, laptop workspace

Twin Premium with Sofa Bed

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for King Tower Suite Executive

55-inch LCD TV with digital channels, TV

King Tower Suite Executive

10.0 out of 10
Exceptional
(6 reviews)
  • 710 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Jr Suite Executive

Twin Jr Suite Executive | Living area | 55-inch LCD TV with digital channels, TV

Twin Jr Suite Executive

8.8 out of 10
Excellent
(5 reviews)
  • 474 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Premium with Sofa Bed

Premium bedding, in-room safe, desk, laptop workspace

King Premium with Sofa Bed

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Twin Deluxe

Premium bedding, in-room safe, desk, laptop workspace

Twin Deluxe

8.6 out of 10
Excellent
(9 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Executive with Sofa Bed

Premium bedding, in-room safe, desk, laptop workspace

King Executive with Sofa Bed

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Twin Tower Suite Executive

55-inch LCD TV with digital channels, TV

Twin Tower Suite Executive

10.0 out of 10
Exceptional
(1 review)
  • 710 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Deluxe

King Deluxe | Premium bedding, in-room safe, desk, laptop workspace

King Deluxe

9.2 out of 10
Wonderful
(11 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Executive Plus

Premium bedding, in-room safe, desk, laptop workspace

King Executive Plus

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Executive

Premium bedding, in-room safe, desk, laptop workspace

King Executive

9.6 out of 10
Exceptional
(7 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Executive

Premium bedding, in-room safe, desk, laptop workspace

Twin Executive

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Queen Hilton, Room

Premium bedding, in-room safe, desk, laptop workspace

Queen Hilton, Room

8.4 out of 10
Very good
(9 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Hilton

Twin Hilton | Premium bedding, in-room safe, desk, laptop workspace

Twin Hilton

9.2 out of 10
Wonderful
(7 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for King City Suite Executive with Sofa Bed

55-inch LCD TV with digital channels, TV

King City Suite Executive with Sofa Bed

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Twin - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Superior Double - Non-Smoking

  • Sleeps 2

Deluxe Twin - Non-Smoking

  • Sleeps 2

Standard Triple - Non-Smoking

  • Sleeps 3

Double

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 2

Deluxe Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Twin

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Double - Non-Smoking

  • Sleeps 2

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Exterior

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  • Free WiFi
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  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, (2414)
$460 nightly
The price was $511
The price is $460 total
All taxes and fees included in total
Keio Plaza Hotel Tokyo

About this property

Hilton Tokyo

4.5-star Tokyo hotel, connected to a shopping center in Shinjuku
4 restaurants, an indoor pool, and 2 bars/lounges are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a sauna, and a 24-hour business center are onsite.
Hilton Tokyo offers 830 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with premium digital channels. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

This Tokyo hotel provides wired and wireless Internet access (WiFi speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor tennis court and complimentary bicycles are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a 24-hour fitness center.
In addition to an indoor pool, Hilton Tokyo provides an outdoor tennis court, a sauna, and a 24-hour fitness center. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center, 22 meeting rooms, and limo/town car service. Event facilities measuring 10032 square feet (932 square meters) include conference space. This luxury hotel also offers multilingual staff, tour/ticket assistance, and concierge services. For a surcharge, an airport shuttle (available on request) is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

Hilton Tokyo has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Marble Lounge - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.
Dynasty - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Junisoh - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Metropolitan Grill - This steakhouse specializes in American cuisine and serves brunch, lunch, and dinner. A children's menu is available. Open daily.
Zatta - This bar serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: WiFi (JPY 1,100 per night); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 4:30 AM to 10:00 PM at scheduled times and on request
  • Limo/town car service
  • Self parking on site (JPY 1,500 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 4,200 for adults and JPY 2,100 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Dynasty
  • Junisoh
  • Marble Lounge
  • Metropolitan Grill
  • Zatta

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,032 square feet of conference space
  • 22 meeting rooms
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (43 inch wide door)
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 38 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Additional meal fees apply to children when sharing existing bedding.

Renovations and closures

The property will be renovating from May 7 2025 to June 6 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 11187.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4200 for adults and JPY 2100 for children
  • Fee for in-room wireless internet: JPY 1100 per night (rates may vary)
  • Fee for in-room wired internet: JPY 1100 per night (rates may vary)
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Airport shuttle fee per child: JPY 1600 (one-way), (from 6 to 12 years old)
  • Self parking fee: JPY 1500 per night
  • Rollaway bed fee: JPY 11187.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Tokyo
Hilton Tokyo
Tokyo Hilton
Hilton International Shinjuku
Hilton Tokyo Hotel
Hilton Tokyo Hotel Shinjuku
Hilton Tokyo Shinjuku
Shinjuku Hilton
Hilton Tokyo Hotel
Hilton Tokyo Tokyo
Hilton Tokyo Hotel Tokyo

Hilton Tokyo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 577 out of 1001 reviews
Rating 8 - Good. 263 out of 1001 reviews
Rating 6 - Okay. 74 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding Tokyo hotel - highly recommended

Absolutely sensational hotel in Tokyo. Amazingly helpful and responsive staff who went out of their way to make our staff memorable. Hotel is immaculate both in and out, and the room was kept to the highest order by the housekeeping tea.. We had an executive room with access to the relevant lounge. Lounge was split into two was quiet and coffee, drinks and snacks plentiful all day. Evening snacks and drinks were superb and included branded alcohol drinks. The lounge was very busy on the weekend but the staff managed numbers incredibly well. The lounge concierge service was outstanding, they were extremely knowledgeable and helpful. Due to the Heathrow closure the staff did all they could do to accommodate us having a later checkout and lounge access which was beyond what could have been expected. They were even able to advise on airport transfers including the executive bus transfer service which is hourly and very cost effective ie 1400 tempo to transfer to the airport Hotel has a shuttle to a shopping area which is provided free of charge
Stayed 1 night in Mar 2025

10/10 Excellent

Keianna

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great stay at this beautiful hotel. The staff were excellent.
Stayed 6 nights in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. Hotel link to subway n has shuttle bus to Shinjuku Stn.
Stayed 3 nights in Mar 2025

10/10 Excellent

ofer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel , great service ,clean rooms

Stayed 2 nights in Mar 2025

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, beautiful property.
Stayed 1 night in Feb 2025

8/10 Good

elena

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Room size is good bud the bathroom is very small and not well appointed (lacking towel rails etc). The shower screen is small and hence inadequate in preventing water splashing out onto the bathroom floor.
Stayed 6 nights in Feb 2025

4/10 Poor

cindy

Business traveler
Disliked: Cleanliness, staff & service
Room service requires us to order via QR code and the guest service REFUSED to take my order Later the manager came and apologised but never offer corrective action. I would rate Hilton as 2.0 stars for this. Cleaning staff wear same glove step 1 to clear Rubbish & clean toilet and step 2 handle your clean towels to hang on the railing. So unhygienic however the cleaner is very pleasant Overall the standard of service and cleanliness have dropped tremendously. Location at night always heard ambulance siren. Not recommended
Stayed 5 nights in Feb 2025

10/10 Excellent

Daniel

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Conveniently located and right by a 711.
Stayed 2 nights in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff (luggage forward)!
Stayed 2 nights in Feb 2025

10/10 Excellent

Tyler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Walking distance to the busy Shinjuku area, yet centrally located in a clean business neighborhood. Staff were fantastic, helpful and spoke English. I will definitely stay again.
Stayed 3 nights in Jan 2025

8/10 Good

Enrique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jesse

Stayed 7 nights in Jan 2025

6/10 Okay

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at this hotel . It’s next to a police station and I was constantly woken up by sirens in the middle of the night . Not what I was expecting for the price I paid per night for this hotel . Other than that nice hotel but small rooms for the price .
Stayed 2 nights in Jan 2025

10/10 Excellent

Alexa

Stayed 6 nights in Jan 2025

10/10 Excellent

Bridgett

Stayed 2 nights in Jan 2025

8/10 Good

Fernando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel should give priority to the guests in the restaurants. We just arrived and couldn’t eat an any of the restaurants just because you need a reservation
Stayed 4 nights in Dec 2024

10/10 Excellent

Belkys

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel should give priority to guests in the restaurants, when we just arrived we couldn’t find any place where to eat just because don’t have a reservation
Stayed 4 nights in Dec 2024

8/10 Good

Tricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Nguyen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff at the Tokyo Hilton were exceptional! Service is top notch and clean hotel.
Stayed 7 nights in Dec 2024

10/10 Excellent

Lorenzo

Stayed 9 nights in Dec 2024

6/10 Okay

Peter, Pinner

Traveled with family
Liked: Cleanliness
Feels like a Vegas Strip hotel. Large, busy, noisy and impersonal. We had a suite and Executive Lounge access. The lounge and bedroom in the suite were good but the bathroom is tiny. The exec lounge gets very busy. Food is pretty average but tye prices are well above average.
Stayed 4 nights in Dec 2024

10/10 Excellent

Daklala

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Nov 2024

10/10 Excellent

DelRia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Year’s Eve in Tokyo

We were in Tokyo to celebrate the New Year’s festivities. The staff was exceptional. The room was comfortable and we successfully brought in the new year.
Stayed 1 night in Dec 2024