8/10 Good
Gary, Rego Park
Traveled with partner
Oct 26, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with a beautiful lobby located in a quiet neighborhood full of shops and restaurants.
Service is good and staff tries to help you anyway they can. Communicating is difficult due to the language barrier, but this is no Europe. Take an electronic translator with you.
Rooms are OK, if a bit of outdated with a dim lighting and lack of night tables. Bathroom lighting is very dim and absence of magnifying mirror makes it difficult to do all your necessary hygiene procedures. I think all above said is all acceptable to the point.
What is not acceptable, that the hotel chargers ¥4400 every time you want to use health club and swimming pool. It is certainly doesn't adhere to the standards of world-class properties around the globe. Especially, at this hotel's price point. That is simply unacceptable.
Overall, if you don't plan to use the health club and reserve this place far in advance for a good price, go for it. Otherwise, much better properties are available.
Gary
Stayed 4 nights in Oct 2024